ZestMoney Complaints & Reviews

I have applied for personal loan on zest money app on[protected]. On the same day i got the loan sanctioned and got loan approval letter stating that i have to pay my first emi on[protected]. Even after calling costomer care executives for more than 10 times I am not able to get a satisfactory reply and till date i e,[protected] i didn't recieve the loan amount. If they are promising for an instant loan either they have to give or they can...

I have opted a loan 6 months back and i have cleared all the emi with on time basis even aft paying without any delay in payments this fools made my cibil impact and not solving my complaints from past 3 months now such a pathetic service need to resolve asap or i will go legally this is fraud company....

Fraud call made by me to the fake zest money customer care made me fall into this trouble, I had given otp to the person which he fraudently used for authorizing electric bill auto payment transaction. I had paid the first bill of 4073 in fear of CIBIL score fall. Complaint raised in zest money never solved the issue instead locked the account but of no use still received the auto pay reminder for the same and this time the amount is around...

On 16 Sep, 10 PM, i bought BookMyShow 5000 rs Voucher from ZestMoney. The loan has started but i haven't received those coupons. I have been waiting from last 36 hours. And All their helpline and customer care says is wait for 24 hours more. I haven't even received or seen them. I need them to be cancelled with my loan.
My loan I'd is 47182BE729EE...

It was frozen for almost 2 months when i tried to purchase a gift card using the limit. i have no late payments and my cibil score is good. I've repayed all emi.

It was reactivated yesterday and i tried to purchase a gift card today. It is frozen again and i can't purchase the giftcard

It is ok to froze my accout as they like. But it is not a decent thing that not saying the reason for the temporary freeze.br...

I had lost my sim and i wanted to close my account with that number . the number is [protected] kindly deactivate the account and remove pan with this number...

I have applied for a loan but i didn't get the amount credited to my bank account even after 3 days. I have contacted the agent but they said they don't know why it's delayed. Please don't do fraud with the customer. How can you fix my emi date and emi amount if i didn't receive the loan money in my account. Please resolve this issue its urgent. Loan ID 45C93FCB41E4...

Hello Sir 10 Sept 2022 I applied from zest Money in personal loan ..loan But my loan was approved but Amount have Not been credited in my account
But they send us a Loan due schedule
Please clear my problem...

Hi Team,

While trying to create new account with my mobile number which is registered with PAN, showing PAN already attached to another account. I don't think whose number or account it is. Requesting team to delete those account details as I'm concerning about my privacy.
And help me to create account with my registered mobile number and PAN attached....

I've applied PL on 2 nd Sep 2022
Loan has been activated on 3rd sep 2022.

But I still didnt receive my money.

I continuously calling the customer care about the status.
Every time they says with in 24hrs to 48hrs money will get credited in to account.

Complaint ID:
09849596...

I had applied for a personal loan of 60k and it has been approved and the lending partner is Aditya Birla Finance. It was approved on 5th September 2022 and still the amount has not been credited . It's 12th September 2022 now. Even after multiple follow ups you have not been able to deliver the service as per the promised date.

Loan Id- 196BC941F3E1

Please get this sorted or you will drag you to consumer forum...

I, Victor Biswas had applied for a Personal Loan of rupees 30, 000 on 28th of August.

Just like all the other complaints, I have not yet recieved the amount. It has been more than two weeks, honestly if you can not or do not have the capability to go through with the transaction. Please, let me know.

If you can then go through with the transaction as soon as possible or let us know of a solution.
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My personal loan is processed 5 days ago and still the money is not credited in my account ... And the emi schedule and otherthings are already genereated ... But money is not credited pls help me it is completly unfair and torture ...mail : [protected]@gmail.com mobile : [protected]...

Hi

I Puja Mandal Dutta is using your product for last 1 year and they are really helpful but suddenly you have froze my account, I pay my dues on time, sometimes before due date so that I donot have to face any issues but then also after I have 50k approved amount my account get freezed by you.

I promote Zest money to all my colleague and my circle as there service are good but this time I am really sorry to...

Hey there from the last couple of days I'm not able to create voucher the option was not there how I do that and also let me know what is the email of my account because I enter the email when I want to talk to an agent it's showing agents are busy help me to resolve.
My Pan:- LCQPK4801C
My No:- [protected]...

As I’m trying to reach on email and mobile number no response at all the mobile is not letting me to go ahead of language selection as I have to pay emi on 5 sep some were autodebited and 2 were not and when I was trying to open app it’s not working at all it’s in loading page itself and after day when I saw it showed me to pay 2 month emi on 1 month and not letting me to pay 1 month emi and you guys have charged the penalty fees for...

Hi
I am Balamurugan ([protected]), I was applied personal loan on 5th September 2022 and my Loan ID is D5DD8B6CCDC2
loan sanctioned but money not yet credit in my account, please solve this issue
Thank you...

I have loan id ED3B84E44C89
A amount was 16490
Total amount was paid on 16 January 2021
I have called several times and also mailed zest money,
I have also complained three times on your complain box also, zest money has never notified or gave noc regarding this I'd.
It almost over 20 months I have not get NOC.
Please provide me NOC....

I had applied for Loan in zest money personal loan of rupees 52000 The ZEST Money account shows that Loan is disbursed on 03/09/2022, but the merchant has not received the same. My loan application number is #41D318CFA185, please give transaction reference number for disbursement

Please see the matter and solve problem as soon as possible because classes is already started.please fine attached sanction letter.

Regardsbr...

I had applied for Loan in zest money to pay NMIMS MBA fees of rupees 52000 The ZEST Money account shows that Loan is disbursed on 03/09/2022, but the merchant has not received the same. My loan application number is #41D318CFA185, please give transaction reference number for disbursement

Please see the matter and solve problem as soon as possible because classes is already started.please fine attached sanction letter.
br...