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ZestMoney Complaints & Reviews

3.1
Last updated Apr 20, 2024
Complaints 1636
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989
Unresolved
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ZestMoney reviews & complaints page 23

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R
from New Delhi, Delhi
Sep 1, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am not getting noc

A loan amount of 24000 which was paid on[protected]
loan id -- 44327F639494
its over 20 months i am trying to get noc.
i have called several times and mailed zest money company.
but zest money is not providing me noc. due to this it is still showing on my cibil.
sir please provide me noc for this i am very thank full to you.
mob no - [protected]
email- [protected]@gmail.com...
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K
Sep 1, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting noc

A loan amount of 16490 which was total paid off on[protected]
loan id - ED3B84E44C89
its over 20 months i am trying to get noc.
i have called several times and mailed to zest money but i am not getting noc
mob no [protected]
gmail- [protected]@gmail.com...
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T
Taneja Monu
Aug 31, 2022
Sep 3, 2022
This thread was updated on Sep 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Processing fees ke name par

Zest money is cheater mere sath loan ke name par cheet kiya geya...
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T
Taneja Monu
Aug 31, 2022
Sep 3, 2022
This thread was updated on Sep 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan processing fees

Dear sir Zestmoney is cheater mere sath loan main cheat kiya geya hai processing fees ke name par...
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S
sunny arora1
Aug 31, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid my EMI but still it is showing unpaid amount in my cibil report

I took a loan of 39000 and paid all MY EMI on the time. But my cibil report shows that some amount of 216 is unpaid by countinuous follow up they said they are contacting the lender. At last after 3 months I have to pay an extra amount of 216Rs directly to the lender i.e IIFL and get my loan closed in cibil report. They don't care about your cibil report. please never take loan from zest money...
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T
todi
from Mumbai, Maharashtra
Aug 31, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No cashback given after paying the EMIS

I made a ticket booking in June from yatra under the zest money offer that allows for 0percent interest rate and uptors2500 cashback after paying the 3 emis. I have paid the emis and now when asked for cashback, call center says there is no cashback. Infant they says there is no offer with yatra. After sharing screenshot, no response from emails.
Complete harassment and pathetic company....
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J
Joy8989
from jabalpur, Madhya Pradesh
Aug 31, 2022
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Order not placed but zest money activated emi

I placed a order on greensoul ergonomic chair but the order didn't place but zest money took the downpayment and activated emi...
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V
Vk duke
Aug 31, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application under review for 5 days

My gmail id :- [protected]@gmail.com
Im complaining about my registered zestmoney showing get credit limit 40000.But when i check my way in... Application under review for 5 days went.its showing only takes 24 hours .please check this...
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Piyush SAM
from Lucknow, Uttar Pradesh
Aug 31, 2022
Nov 26, 2022
This thread was updated on Nov 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating with customers

I am calling them from June 15 2022 for my cashback but every time they are saying it will be credited to your bank account within 7 working days within 10 working days. But am not getting my cashback. Their senior executive (name- anoop) told me on August 6 that you need to renew your auto-pay so I done that. After that he told me that i will get my money within 2-3 working days but didn't get any single penny. And the cashback amount is...
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M
Mr. Illusion
Aug 29, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of order cancellation not received

I ordered a product on Amazon and then cancelled it. The order is cancelled at Amazon Application but it's still showing pending emi in zest money Please Help me to resolve it. If I cancelled the order then why should I pay EMI's.
Loan I'D:[protected]...
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buntysaha2502
from Pune, Maharashtra
Aug 26, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan incorrectly disbursed and CIBIL score threatened

Address:Bangalore

This is in regards to my ZestMoney Loan # 87N2T2PF44B0 for the amount Rs. 63520/- disbursed on 7th of May, 2022 at the merchant Yatra. This transaction didn't go through and payment failed, however the loan amount is showing as processed and disbursed.

Yatra(merchant) claims that the transaction doesn’t even go through at their payment gateway and they confirmed the same over email with reference to the loan id and booking...
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S
sumit.gupta123
Aug 24, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zest money sending recovery agent at home for harassment and public shame

Address:Kolkata

A recovery agent comming house from some VGM company and saying he is from on behalf of zest money Employee Id E-9816.
My phone was hacked and its off mostly everytime from 6 months.For that local police complaint and cyber crime complaint also done.Agent says that i have not taken personal loan but a amazon coupon from zest money amount of Rs 18000 and i have not paid emi from 3 months.
So he was talking loud and asking for...
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N
neelnishant
from Nagpur, Maharashtra
Aug 24, 2022
Oct 10, 2022
This thread was updated on Oct 10, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan approved but money not credited.

Address:ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru,
Website:www,zestmoney.in

My name is Nishant Kankal. I applied for a personal loan of 1.00.000 INR from Zest Money which was approved on 10th August 2022. My personal loan Reference ID is : 8CE0DF6C1635. I was informed that the loan amount will be credited within 3-4 working days. Today after 14 days I am yet to receive a single penny from Zest Money and daily I contact their Chat/Call customer service agents who ask me to wait for 24-48 hours from the last 14 days....
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rohan2395
from Faridabad, Haryana
Aug 23, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit bureau misreport

Address:ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru,
Website:Zestmoney Credit lender

Took a loan from Zestmoney on 16dec, 2021. The loan ID is 67C40070DDE1. I paid it off at time every month and the last emi was paid on 1st April 2022 on time. But still it was wrongly reported to all the credit bureaus because of which my credit score has immensely dropped and I am in mental stress. I have contacted them several times regarding this and they just say that a complaint has been filed but it never gets resolved. They just say...
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A
Arjun495
from Bengaluru, Karnataka
Aug 23, 2022
Sep 3, 2022
This thread was updated on Sep 3, 2022
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Paid EMIs but still showing active

Loan id 06709F151071
Fully paid buy still showing active....
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NarendrasinhVaghela
Aug 23, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zestmoney False report on cibil on name of ghalla consumer loan

I have not applied for any loan from zest money However it is showing as 2 loan delays and default under my account in CIBIL and showing s loan of ghalla consumer loan which is zest money kindly correct this error. It looks like zest money is the worst company how the loan is showing on zest money named ghalla consumer loan. My registered email is [protected]@yahoo.co.in and [protected]@gmail.com and my registered mobile number is...
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puns2255
from Agra, Uttar Pradesh
Aug 21, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cibil update

I have paid off all my loans on time and your company did not credit the last emi of every loan in my cibil and it's been 3 months since I write off my last loan why are you doing this kind of activity please concern on my topic my cibil score is continuously declining
My pan no - CASPG2201D...
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Taani123
from Kharar, West Bengal
Aug 20, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application check failed after making EMIs

I registered on Zestmoney and got a limit of 37900 on approval and started two EMIs. After EMI they say my application didn’t pass. Customer Care did not had the exact answer to my problem. Can I please know what to do as it say log in after 90 days and apply again but I’m not sure about the going on EMIs that if My application check failed then how I was able to make these payments....
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A
Ashvini37
from Pune, Maharashtra
Aug 20, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment

Due to some fraud transactions, I blocked all my bank accounts. I couldn't pay EMI or any online transactions. Even then, zest money keep harassing for money when I have already given them a date. Now they are threatening me CIBIL score. Is this how service is provided? What’s the point of making payments when harassment keeps continuing. I am working woman and don't get time in week for banking work. If there’s a genuine problem, they...
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Sandip N. Mahajan
Aug 19, 2022
Sep 8, 2022
This thread was updated on Sep 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My zest money account not closed

Dear sir/Madam,

I requested many times but zest money not closed my account

I email and rise ticket for the same.

My zest money account Mobile No [protected] Acount

I want to close my Zest money account permanently for my personal reason
I already support Te kit for the same Ref No. 9555930 dated 07 Aug 2022.
I give my full consent, in future it will be not reflected...
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