ZestMoney Complaints & Reviews

I have taken vouchers of 6600 rupees and 6000 rupees(fianaced by Aditya birla finance limited) from zestmoney and paid well in advance, yet it's reported wrongly that I haven't paid and due to this, 50 cibil points have been reduced. Just imagine how much time it would take because of the mistake that you did with your negligence. Please correct these as soon as possible and report it to cibil as error from your side. I have even sent a mail to you and it is of no use.

I purchased a product from Flipkart which cost is INR 3, 559.00 and I purchased through no cost emi through zest money for 3 month and at the end I have to pay INR 4, 141.24 .

This offer zestmoney giving to customer.

Initially zest money said all interest amount will be credited to my account, now they are saying we are sorry. They are here to loot customer with fake no cost emi.

A loan amount of 24000 which was paid on[protected]
loan id -- 44327F639494
its over 20 months i am trying to get noc.
i have called several times and mailed zest money company.
but zest money is not providing me noc. due to this it is still showing on my cibil.
sir please provide me noc for this i am very thank full to you.
mob no - [protected]
email- [protected]@gmail.com

A loan amount of 16490 which was total paid off on[protected]
loan id - ED3B84E44C89
its over 20 months i am trying to get noc.
i have called several times and mailed to zest money but i am not getting noc
mob no [protected]
gmail- [protected]@gmail.com

Zest money is cheater mere sath loan ke name par cheet kiya geya

Dear sir Zestmoney is cheater mere sath loan main cheat kiya geya hai processing fees ke name par

I took a loan of 39000 and paid all MY EMI on the time. But my cibil report shows that some amount of 216 is unpaid by countinuous follow up they said they are contacting the lender. At last after 3 months I have to pay an extra amount of 216Rs directly to the lender i.e IIFL and get my loan closed in cibil report. They don't care about your cibil report. please never take loan from zest money

I made a ticket booking in June from yatra under the zest money offer that allows for 0percent interest rate and uptors2500 cashback after paying the 3 emis. I have paid the emis and now when asked for cashback, call center says there is no cashback. Infant they says there is no offer with yatra. After sharing screenshot, no response from emails.
Complete harassment and pathetic company.

I placed a order on greensoul ergonomic chair but the order didn't place but zest money took the downpayment and activated emi

My gmail id :- [protected]@gmail.com
Im complaining about my registered zestmoney showing get credit limit 40000.But when i check my way in... Application under review for 5 days went.its showing only takes 24 hours .please check this

I am calling them from June 15 2022 for my cashback but every time they are saying it will be credited to your bank account within 7 working days within 10 working days. But am not getting my cashback. Their senior executive (name- anoop) told me on August 6 that you need to renew your auto-pay so I done that. After that he told me that i will get my money within 2-3 working days but didn't get any single penny. And the cashback amount is approx 4.5k. 1k intrest cashback and 3.5k marketing cashback. Anoop confirmed me on call that i am eligible for additional cashback 10% upto 3.5k. and when I applied for the loan (on 9march 2022) their excutive confirmed me that if i apply for that i will surely get 10% upto 3.5k marketing cashback. After payment of my 3rd EMI i will get my marketing cashback. And now the loan was closed and am not getting intrest cashback or marketing cashback too. After successfully applied for loan i confirmed again from their excutive on call they are saying sure sir you will get your marketing cashback after your 3rd EMI payment. And now if am calling on zest money's customer care number their excutive telling me that am not eligible for marketing cashback. Is that a joke?? If you want then I can send you every single call recording of your agents and mails too.

I ordered a product on Amazon and then cancelled it. The order is cancelled at Amazon Application but it's still showing pending emi in zest money Please Help me to resolve it. If I cancelled the order then why should I pay EMI's.
Loan I'D:[protected]

This is in regards to my ZestMoney Loan # 87N2T2PF44B0 for the amount Rs. 63520/- disbursed on 7th of May, 2022 at the merchant Yatra. This transaction didn't go through and payment failed, however the loan amount is showing as processed and disbursed.

Yatra(merchant) claims that the transaction doesn’t even go through at their payment gateway and they confirmed the same over email with reference to the loan id and booking confirmation ID. Screenshots of the confirmation received from Yatra are already shared.

I have sent an email to [protected]@zestmoney.in and neeraj.[protected]@zestmoney.in with all the details and support received from Yatra. I have also posted on Linked in tagging lizzie Chapman and Priya Sharma of Zestmoney.

The EMI amount for the month of June 2022 for amount Rs. 22094.4 was auto deducted on the pretext that the loan would be cancelled before the auto debit due date. Interest of Rs. 1330.39, Rs. 926.31 and Rs. 467.61 has been accrued for a loan, the amount of which has not been utilised either by the merchant of myself as a customer.

I have been following up through various channels, phone calls, Emails, social media posts however there has been no update instead I have been getting calls 4-5 time a day for payment of remainder of the EMI. Besides I have been notified by zest money team about the degradation of my CIBIL score.

Request you to understand my concern and close this at the very earliest possible.

Thanks for the support in advance!

A recovery agent comming house from some VGM company and saying he is from on behalf of zest money Employee Id E-9816.
My phone was hacked and its off mostly everytime from 6 months.For that local police complaint and cyber crime complaint also done.Agent says that i have not taken personal loan but a amazon coupon from zest money amount of Rs 18000 and i have not paid emi from 3 months.
So he was talking loud and asking for money.When we said we will tell this to cyber crime he was showing that he will come with me and complain to cyber crime branch.
This is the worst that someone comming to house asking money infront of family and making client image down in public.
Because of this my character assassination was done in public and this is not the way.If you cant reach by phone number to any customer i guess there are other ways to too contact by email .I will now make this company unethical behave to public and every social media platform and RBI also for using recovery agents in personal for character assassination.

My name is Nishant Kankal. I applied for a personal loan of 1.00.000 INR from Zest Money which was approved on 10th August 2022. My personal loan Reference ID is : 8CE0DF6C1635. I was informed that the loan amount will be credited within 3-4 working days. Today after 14 days I am yet to receive a single penny from Zest Money and daily I contact their Chat/Call customer service agents who ask me to wait for 24-48 hours from the last 14 days. In addition to that they have auto generated my EMI schedule which is due in next 11 days (i.e. 5th September 2022). The EMI shall be auto debited from my bank account, which I shall consider as MONEY LAUNDERING from Customers. Because without crediting the promised loan amount they cannot auto debit the EMI. Last 14 days I am fed up of contacting Zest Money and receiving the same false promises in return. Its nothing less than mental harassment. I have 2 Call recording of with Zest Customer care agent. Also I have attached the chat support video regarding as a proof of how they fool the customers. Please do the needful

Took a loan from Zestmoney on 16dec, 2021. The loan ID is 67C40070DDE1. I paid it off at time every month and the last emi was paid on 1st April 2022 on time. But still it was wrongly reported to all the credit bureaus because of which my credit score has immensely dropped and I am in mental stress. I have contacted them several times regarding this and they just say that a complaint has been filed but it never gets resolved. They just say that they are not able to contact their lending partners. But is that the consumer's fault?

It shows outstanding amount in all of the reports and late payments even when I paid every month on time and I have all the proofs. This has been reported in Cibil, Experian and CRIF bureau. This is mental harassment to someone who has not done anything wrong. I request Consumer forum to help me out and make Zest responsible for their doing. I have been trying since months.

Loan id 06709F151071
Fully paid buy still showing active.

I have not applied for any loan from zest money However it is showing as 2 loan delays and default under my account in CIBIL and showing s loan of ghalla consumer loan which is zest money kindly correct this error. It looks like zest money is the worst company how the loan is showing on zest money named ghalla consumer loan. My registered email is [protected]@yahoo.co.in and [protected]@gmail.com and my registered mobile number is[protected]

I have paid off all my loans on time and your company did not credit the last emi of every loan in my cibil and it's been 3 months since I write off my last loan why are you doing this kind of activity please concern on my topic my cibil score is continuously declining
My pan no - CASPG2201D

I registered on Zestmoney and got a limit of 37900 on approval and started two EMIs. After EMI they say my application didn’t pass. Customer Care did not had the exact answer to my problem. Can I please know what to do as it say log in after 90 days and apply again but I’m not sure about the going on EMIs that if My application check failed then how I was able to make these payments.