ZestMoney Complaints & Reviews

I bought a flight on July and cancelled it on september meanwhile I paid two emi for zest money, after cancellation i received refund amount of 26265, my remaining emi was only about 14000, but zest money got the total money of 26265 and marked my loan as i paid off but didn't send me the remaining amount of about 12500, I wrote a mail to them they asked Different proofs to confirm this but it has been 1 month still didn't receive my refund,...

I have sent multiple follow ups but there is no response

I have sent na email from [protected]@gmail.com.

Please assist...

I have paid one EMI against the Loan. The difference amount against the Loan has not yet credited back to me since last month.

Loan refund date: 14-Sep-2022
Loan no:04C51E152E3D

After continuous follow up with customer care, they are not reverting me with proper response.
I have shared all relevant documents to Zest Money, till date I have not received any response from them and I am now struggling...

Disbursement - 2C1C45421F94 amount is not credited complaint and escalation

Dear Team

I am following regarding personal loan since sept 14, 2022 was the activation of date of my loan

Loan is not disbursed and now am getitng reminder calls / messages for emi overdue

My first emi date is reflecting on October 05, I can’t br paying my emi for the loan which is not disbursed
br...

This is to inform when I tried to login through my pancard I received notification pan card linked with another account or this pan is already exists. Please fix this issue as soon as possible...

I paid using zestmoney for my order on Myntra a total amount of ₹6194 on 21 September 2022 to which the order was declined by Myntra but the loan is activated and even after so many complaint there’s been no Postive response keep on asking me to wait for 24 to 48 hours since many days and keep on asking me to get a conformation from Myntra even after telling that the order wasn’t placed so Myntra cannot provide a confirmation and the...

Hi
My Name is Pattem Naresh.
Please Remove My Pan Card number with other zestmoney account and also Remove my Mail id with other account..

Pan Number : EJPPP6662H
Mail Id : [protected]@gmail.com...

I purchased a MacBook Air at Apple Store, Chennai for Rs. 99, 110.

12 months EMI payment was made using Zest. The first installment payment of Rs. 8973.59 was made using the HDFC Net banking through Zest Mobile App on 07-Oct. Screenshot of the Netbanking payment was sent already.

But the payment status is not updated on Zest App and keep on sending EMI reminders and late payment charges. Now it shows EMI Rs.9223.59...

I purchased timesprime membership using zestmoney and offer mentioned that i will get cashback of 250 rs.

I mailed them chat with them.

Even they don't know about offer and asking me for proof.worst service.

I already share screenshot of offer.almost 2.5 month but not got cashback....

They gave link to increase credit limit. And gave 50000 without informing. I have raised a complaints to cancel it immediately. They have not cancelled it. I have reported fraud in Twitter but they have blocked me in Twitter. And not receiving my call....

I have a approved loan of 5700/- and requested amazone vouchers I got a email telling me that my voucher codes are ready. But when i log in into my zest money account and click that 'view voucher' option i'm getting a msg "your vouchers are ready. We will email the voucher codes and pin shortly". I'm trying from 3 days but i did not get email containing voucher codes yet. Please fix this problem, i have to buy something really urgent.br...

Hi,

I have paid using ZestMoney for my order on Amazon.in having order ID:[protected].
Payment for this order is failed due to technical issue but load is showing disbursed on ZestMoney app.

I need help with closing the loan as the order is cancelled.
Please find attached screenshots showing that the order payment failed.

Thank You!

Jitesh Raut...

They have placed in loan agreement that the interest will be paid as Cashback and where as in my last 4 installments, they have only paid cashback in one month only and they have been cheating on me by not paying the interest cashback....

After chatting with couple times with customer support in will receive the shortly in some by today they but 1 day got over after waiting for than 72 hours. Still no response on the code or pin.

Order I'd: #3fd7751e...

Loan got approved and emi got started

This is fraud...

1. 8 October 2022 DEBIT-Mandate fail Chrg txn dt. Camden Town-295.00
2. MUKESH SAMARJEET GIRI (MUMBAI)

So please refund the 295.00 which is deducted. it would be so kind of you.
I have no pending payment in zest money.MY MOBILE [protected] AND EMAIL [protected]@gmail.com. ok...

Paid all dues before due date but they presented a cheque and due insuffient balance cheque returned and fined with rs.413...

so how ecs will present after paying all dues in app before due date...

Dear Team,
Greetings of Peace..!!!
I have taken loan from zest money since I wanna study with Upgrad and was unable to pay full amount.
I'm maintaining sufficient balance for Auto debit of my EMI. But the same is not working at all. My EMI due date is 5th of every month.
I can not pay bounce charges again and again kindly look into this ASAP and resolve it.
There is sufficient balance in my account as...

They promised it would be interest free EMI repayment, the interest collected would be refunded. They dint inform about delay charges at the time i availed the loan in december. after which, the delay charges were levied and collected. But along with that the interest also was charged, which I was not informed about. to add on, their executives are very unprofessional and talk like hooligans with no respect to customers.
they dont...

An amount of Rs.285 has been debited from my account 4 times on 7th October 2022 in the name of fail autodebit mandate by CAMDEN TOWN TECHNOLOGIES even after paying my dues. May I know why the amount has been taken from my account and please refund it ASAP.if not, i swear I'll drag u to the consumer affairs.Enough is enough.You have long looted your customers....

Yesterday on 6th October I generated Amazon gift vouchers and I got a mail where it was written that please click here to see the voucher and code and when I cliked it took me to zestmoney website although I have the app installed in my phone but there was message below that download app. I cliked to see the voucher that instantly I see a message there that you voucher code and pin will be mailed shortly. Even waiting for long when I didn't...