Claimed

ZestMoney Complaints & Reviews

3.1
Last updated Apr 20, 2024
Complaints 1636
Resolved
989
Unresolved
647
Quick Links
Statistics
Share
Contacts

File a complaint to ZestMoney

Having problems with ZestMoney?

File a complaint and get it resolved by ZestMoney customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

ZestMoney reviews & complaints page 24

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
puns2255
from Agra, Uttar Pradesh
Aug 19, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have paid off all my loans but its not showing in my cibil

Address:Agra, Uttar Pradesh

I have paid off all my loans before time and its been 4 months since i paid my last emi but the zest did not enter it in my cibil and thats why my cibil score is continuously decling its fraud company...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subhan Indian
Aug 19, 2022
Report
Copy

Incorrect sanctioned amount

Address:Andhra pPrades

I take 11, 000 amount on 02/06/2021 from zest money and close my account after full repayment on 05/06/2021. But they reported to cibil on 30/04/2022. And sanctioned amount is 55, 011 current balance is 15, 798. Account no. DXHYD[protected].

Zest money team also same fake claims about 5 other accounts also....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohd Ishaan
Aug 18, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please Cancel My Fraud Amazon Voucher

Dear Zest money
Some fraud activated 2 loans from my zest money account first loan of ₹ 3000 on 12th April 2022 and second loan of ₹ 24841 activated on 20th April 2022.But I have not activated any loan not have I created any voucher, I had contacted Zest money on the same day. I was told by Zest money that I should complain in cybercrime And told me zest money that your loan will be cancelled in 45 days when you report in cybercrime...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Thyagarajan21
Aug 18, 2022
Sep 2, 2022
This thread was updated on Sep 2, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Emi is showing but payment is pending

Order ID - OD[protected] I have contacted many times regarding this kindly please do needful. I want cancel this emi. Loan id - 6A276D1J3160 (Zest money) . I didn't receive any order. Order is still in payment pending but emi is generated. I contacted to Flipkart customer care but no response from your side they saying this order I'd is not showing but from payment partner they are asking for cancellation mail so that they can close...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kuppuraj P
from Tirupur, Tamil Nadu
Aug 17, 2022
Aug 17, 2022
This thread was updated on Aug 17, 2022
Report
Copy

Canon printer

Address:2/128 Jeevanagar,periyayeepalayam,avinashi tirupur

Dear sir/Madam

I have closed for all Emi dues 3 or 4 month ago but my loan active for cibil.so please Cleare and sent for my Noc letter.

Best Regards
KUPPURAJ...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Meghdut2022
Aug 17, 2022
Sep 30, 2022
This thread was updated on Sep 30, 2022
Report
Copy

Pending instalment entries in CIBIL despite clearance of dues

I had a consumer loan of Rs. 33299/- issued by ZestMoney lending partner DMIFinance taken on[protected], despite the loan having been cleared by[protected], DMI Finance reported the same to CIBIL as pending From Jan-2020 to April 2020, which made huge negative impact on my CIBIL score. Please correct the same ASAP
Loan Ac No DMI[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumishra123borah
from Noida, Uttar Pradesh
Aug 17, 2022
Aug 17, 2022
This thread was updated on Aug 17, 2022
Report
Copy

Fraud transaction

A number called and said he is ZestMoney customer executive. N told us to share the otp to help us n then he transacted twice from my ZestMoney credit limit. Please block my ZestMoney account and refund the fraud amount. The ZestMoney account is on the registered number of [protected]. In the name of Jahnu Borah . Last two transactions of ZestMoney is not done by us, but by the fraudster. Please help . Number of the fraudster attached...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
sumishra123borah
from Noida, Uttar Pradesh
Aug 17, 2022
Report
Copy

ZestMoney and Flipkart is fraud

Address:Noida

On 6th August, i ordered a tv through ZestMoney in the flipkart platform. Till today i didn't got the product nor the refund. Whenever i call both the platforms, they simply say to wait for 24 hours. Will the scam be removed or should i escalate the matter to law. And my order ID is OD[protected] on Flipkart platform...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prudhvi111
from Hyderabad, Telangana
Aug 14, 2022
Report
Copy

Cashback not received

Hi i purchased an iphone from relaince digital through ZestMoney money payment offer which was 10 percent cashback after 3 successful emi payments. I have paid full amount yet didnt recieve cashback, when i contacted. Zestmoney support they told me to wait but till now didnt recieve cashback...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
I M
Aug 14, 2022
Aug 14, 2022
This thread was updated on Aug 14, 2022
Report
Copy

Credit limit active

Address:17/9 Rathinam street Coimbatore

I need to active my credit limit...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
V
vipul.patil24
from Pune, Maharashtra
Aug 14, 2022
Aug 14, 2022
This thread was updated on Aug 14, 2022
Report
Copy

Interest & Cashback Not Provided. Application #0B6E61984B70

This in Reference to Loan Pine_RD_8916 Digital_15643

I have paid my 2 EMI as on date, however as per the offer the interest should be credited back to my Bank account within 7 Days. It has been more than 60 days that my interest has not been provided back to me for my First 2 EMI. I have contacted several times to customer care and have absolutely zero response from them. Every time they keep on registering new complaint and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My zestmoney account is frozen by months i paid my emi all months.i only use zestmoney for one time when I make next time purchase I know that my account is frozen they told me their system is auto generate to unfrozen.i don't make any purchase in any paylater app because of zestmoney account please activate my account my 3 months is over...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Satishshah22
from PUNE, Maharashtra
Aug 13, 2022
Report
Copy

Credit limit frozen without any intimation

Address:Pune

My zest money credit limit is frozen without any prior intimation. All my emi payments are in time.
Kindly resolve this issue....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
X
Xxx 420
from Kangra, Himachal Pradesh
Aug 13, 2022
Report
Copy

Fraud against loan

On 2nd feb 2022, my Zest money Account was hacked and vouchers worth 1 lakh 11 tbousand rupees voucher was created and i call on next day and complaint that please cancel voucher i have not applied. But zestmoney ignore my complaint and i didnt pay emi. Then they call me again and again our collection team will come to my home
I call fraud team they said u have to not pay but collection team calle again and again they harash me br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravi padati
from Hyderabad, Telangana
Aug 12, 2022
Report
Copy

Frozen

I have paid all emi in time in zest money.Then why my credit limit is frozen. I want to activate my credit limit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi, I tried to apply loan but the bank account is closed long time ago, the bank account cannot receive any credit neither any debit transaction can happen on that bank account but your app still says the loan is disbursed and active, I have never received the credit so please look into this and close the active loan

Order ID: 74d31b75-d4bc-49eb-98ba-179b3d5bcf14
ABFC Loan Number: LXW-M[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
atul480
from Delhi, Delhi
Aug 11, 2022
Report
Copy

Market and Interest Cash Back

Hi, I have raised the complaint twice with Zest Money in regards to the same but Zest Money (case id:[protected] over an email (person name is Daljit) asking me to provide the screenshot of the offer details, which is literally funny and ironic. The Cashback is delayed by 30 days and now the agent over an call said please wait for another 15 working days.

Also, they have not provided the interest cashback of the month of Junebr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Potterhead123
Aug 10, 2022
Report
Copy

Regarding KYC

As I'm a new user to this, while I wanted to complete my KYC for further it automatically refresh to signup/login page or it shows a blank page.So that I couldn't complete my kyc.Please let me know what to do?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saba Iqbal
Aug 10, 2022
Report
Copy

My CIBIL shows duplicate loans with same amount

Address:ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru

I took a loan from Zestmoney back in 2017/2018, loan id: BUGW957256. I didnot know that my last 2 Emis did not go through so their team reachout to me in November 2021 and asked me to clear my balance (after adding all late fees and interest charges) became: Rs6, 403 which I paid on Nov 2nd, 2021. After clearing balance they sent me a No Due certificate email.

After sometime when I checked my CIBIL it had been badly hit because...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dark_eevil_46
Aug 10, 2022
Report
Copy

Instant Loan

Maine Loan Ke Liye Apply kiya 50, 000 ka usko active kar diya or Account me paisa diya hi nahi to Kyon Instant Loan Likhte hai

Or Ab Bol rahe hai ki loan Cancel nahi ho sakta hai
Jarurat thi isiliye to apply kiya tha instant loan taki kam ho sake
Ab kam nahi cancel karna chahta hoon to wo kar nahi raha hai...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy