ZestMoney Complaints & Reviews

Please close my account
Name:- Kunalsing Jogendrasing Thakur
Mobile number:- [protected]...

Dear sir,
This is to inform you that I have placed an order for the ASUS VIVOBOOK 15. But the order is in pending status for the last 24 hour and my money is also deducted from my zest money. Kindly look into this issue and confirm my order as soon as possible. My flipkart order number is:-OD[protected]. ZEST money Order Id: A0B274023Z02 . I am attaching a screenshot for your reference. As the order is cancelled from flipkart....

Never ever use ZestMoney if you don't want your CIBIL score to go down. I paid all my bills before time, I was one of the highest users of ZestMoney but now when I checked my CIBIL report, ZestMoney has messed it up all for me. It is showing an overdue balance and impacting my CIBIL. These guys messed up my CIBIL big time. IT WAS A HUGE MISTAKE USING ZEST MONEY IN THE FIRST PLACE. Pathetic service and messed up Customer care.
I am...

Hi I am using zest money from last 3-4 years.
Bt from last 1 year they are playing game with customers.

They freezes my credit limit approx 8months ago and on asking the reason they only tell that it is temporary...and it will unfreez as soon as possible.

Bt it's been 8months now ...they keep saying the same words that is as soon as possible...

And on requesting them to transfer call to...

As i was travelling i couldn't pay the emi as my phone was stolen i bad to block my accounts And i have All valid tickets and receipts i mailed zest money support. but there was no adequate response from their side below is the mail. the auto debit couldn't take place because as i had blocked my transactions but i got a unecessary lien on my account and heavy charges late fees
I request you to waive off the late fees off my account...

Sir i have take loan from ZestMoney (loan id 741B6DB63712) for buying Apple Iphone 11 on 5 August 2022 at 5.24Am and Flipkart order id is OD[protected] and according to ZestMoney my order id is PZT[protected]F1DHI01, sir my loan has been sanctioned by ZestMoney and my emi is started but my product is in pending state and it is showing that your bank has not paid the money to the seller. sir there is no cancel option on Flipkart so that...

I have paid all my dues on time without any miss on my dues, so why is zest money account freezed please let me know & help me with it....

I had done transaction on reliance digital and paid my order by using zest money for which I had to get 10% cashback after 3 successful emi payment and after payment of emi i didn't get any cashback for that transaction i tried to contact customer service and no response from your end
Registered mobile number : [protected]
Registered email id : [protected]@gmail.com
Transaction date: 18th march 2022...

After Iogin to zest money after couple of days after, my details and profile details vanished, asking promt to enter the pan card, but when I enter my pan card number, it says pan car registered with other account, I am surprised l, account email and registered mobile number same though getting wired error, there for looks like misusing personal confidecial details

Worst part of customer care service. Mailed me, mentioned different...

Hi,

I have opted emi to buy a phone LOAN ID, my due date was 5th of every month but i was paying before my due date and it was settled and cleared my emi amount on regular basis but from zest money made a wrong update on my ciibil which i not paid RS 17/- which made my cibil impact i wanted them to correct the issue in my cibil nd no response from the zestmoney team even after sending multiple emails and not helping from customer...

I had purchased an item from flipkart but cancelled it on 29th July, 2022. Today is 4th August but Zest Money has not yet initiated the refund and shows that payment is due. My loan Id is 7A0917410QL7. Please see to the matter as soon as possible....

I have paid all loan in zest money in January this year but they are asking me that I have paid the loan but I have to pay money for improving credit score which no one can do..they are calling everyday to for me pay for cibil score I have call recordings and call logs...

I have booked flight ticket on yatra and paid through zest by opting EMI option for 3 month. I have to cancel my flight and Yatra refunded back the amount to zest on 13th July, 2022.

As per Zest they have received the refund and facing technical issue due to which amount is not reflecting in my account.

It's been more than 20 days neither zest is able to resolve the issue nor they are refunding back my amount.br...

Sir zest money lone cancel please sir...

Blocked my credit limit...

Loan id : EA8963C71654

Mene zestmoney me se mi.com ka xiaomi 11i mobile ki loan li thi usme 2000 rs ka cashback 3 months emi complete hone ke bad direct bank account me milne vale the (cashback offer aur terms conditions for 3 emi complete hone ki vo attach kiya he) vo emi mene time se pehle early bhar diye he without delay or bounce (3 emi complete kre uska screenshot attach kiya he) pr abhi 25 din ho gye fir bhi marketing...

I was browsing through ZestMoney application and with one click the loan of Rs 112000 was process on[protected] and when I requested customer care to cancel they refused to cancel. They informed pre close the loan one I received the amount. My bank account which was on file was closed and I gave them statement for another bank account which was updated, however, the amount is still not disbursed after more than 15days and the loan is still...

Please provide details...

Hi
My name is Sangeeth E S.Pls remove my pan no. with other account and also delete my email with other account... my email [protected]@gmail.com
Pan GYKPS0271R...

Dear ZestMoney,

How much time it takes for you to revert in 24-48 Hrs from 4 July 2022 & today is 28 July 2022 already 24 Days have passed from instead of 24 & 48 Hrs time 1 -2 Days time... overall Six months time is taken just to update cibil record, Infact your payment is pending to Incred of Rs.2630/- & where the hell my mistake is there in it. You people have eaten the lenders money & hiding yourself from borrowers & lenders...