ZestMoney Complaints & Reviews

My Cibil is tempered by ZestMoney

I have taken a product from FlipKart at No Cost EMI from ZestMoney. Later I have returend that product. In Zest Money app also that is shown as cancelled and no EMI is charged from me. However ZestMoney have taken that loan from their lending partner and never repaid them back. Due to which My Cibil score dropped down to 720. Thri lending partner have confirmed that it's zest money which have tken the loan.

Till now there is not a single outstanding from my end to zestmoney towards any loan. As everything is via ECS and there is no bounce from my end. Still I have to suffer. This is not the first time, in past one such occurance have taken place.

I am very nervous, tourchered and in anxiety, as I am in process to purchase a home and my home loan application is dicey due to low cibil . There is not a single outstanding in my cibil except this. I am in acute depression due to this :( as there are many hopes with this home of mine and now I don't see that dream come true.

Please help. It have disturbed my mental peace to all extent. My mobile number is [protected], Name - Nishant Kulshrestha Email ID - altruist.[protected]@gmail.com and kulshresth.[protected]@gmail.com

Dear Sir/Mam
My amazone Voucher is not received
For loan application #5A[protected]
Please send it Quickly
Registered Mobile Number [protected]
Registered Email [protected]@gmail.com
Thank You

I made Flipkart Voucher of 21 thousand during tha BIG BIllion Day Sale on 10th of oct.( last day of sale) Because I had to Buy iphone 12. And the Day Before i made mY voucher i.e 9th october i recived a call from zest CUSTOMER care They told me That if i Shop for 20k i will get cashback of 1500 rs within two days. Which i didn't recived. when i called them the next day they told me that There is no such offer do you have any prooof or screenshot.. which i didn't had. I was unable to use flipkart voucher because partially payment was not accepted at that time. So i called CUSTOMER care and asked them what should i do now. they told me that voucher will get cancel u don't have to worry. I got happy. They told me it will get cancel within 7-10 working Days. I called nearly 100 times till now. And they always kept telling it will get cancel.. We priortise your request. We told to our Internal team it will definitely get cancel don't worry.. But now they are telling these active LOAN aren't got cancel.. I have Buy i phone from offline store .. and also buy alot of Stuffs from Flipkart.. If this ### was happen to going i should use those Vouchers.. I am really disappointed and i am gonna file a case against them for their irresponsible behaviour. i will go to consumer court.. I will not repay a single penny. Even i mailed them n they replied that it will get cancelled once they get confirmation from merchant.. Big disappointment Zest Money..if someone will die because of your torture, can you repay that . I will make sure from now onwards to make people aware about your scams . And will handle this legally if my problem is not solved . EARN money respectfully instead of stealing and scaming people

I would like to cancel my order.i have changed my mind to buy new phone.
My order ID 0E46EC68D4Z1

I am trying to change my bank details since last month, for this I have made 10 mails and phone calls but these people are not responding to my mails, even the senior management is not doing anything.

I have taken two study loans from Zest for bits pilani WILP program and cleared both the loans without default. Zest money has not provided me NOC for both inspite of me raising several queries

Hello Team,

I am unable to find an official method to close my account with ZestMoney that I have not used in years.

Please help in closing this account for me.

I baught Asus Tuf 15 laptop worth 57999 from Flipkart then as No cost EMI I close 6 month tenure and after purchase I got option to pay Preclosure and save Interest the I paid 54950 rs. But showed payment successful but not closing loan and Still showing Pay option.

I had mistakenly input wrong PAN number and after waiting 6 months i didn't get the option to change my PAN number please help

My loan ac number is[protected]B96) now i not need any kind of loan, but i ready to pay your processing fee also, so kindly cancel it,

I have purchased the product on Amazon order number:[protected] of rs 3029 Later I cancelled the product from merchant and initiated the refund request on 1st October but today is 8th October still refund amt not received and i talked the merchant customer care they told they are already initiated the refund process plz talk to the ZestMoney for issue and i m sending u screen shot of the item
So I am requesting Zest Money to refund the amount as soon as possible

Company has provided me 5 amazon pay vouchers worth Rs. 37000 with a 9 month EMI tenure for Rs. 41657.00 and the coupons are unusable. I am worried that without singh the sum I have to pay the EMI

I am Bharat Nayyar from Indore, MP, I have taken the loan from zestmoney (application number #T162T62D32D0) and paid the amount before the final due date that means I foreclosed the loan before the date. But the zestmoney didn’t pay the money to their provider or a partner who is associated with them. That affected my cibil score so I want zestmoney to rectify my loan details to their partner and clear my details so that my cibil score get corrected.

Hellow,

I’ve taken loan from flipkart via Zestmoney . It is showing it that monthly EMI will be auto debit from the account on 5th October .

It’s 6th already. It is neither debited from the account nor allowing me to pay by myself ! ALSO IT IS ASKING ME TO PAY DOUBLE THE AMOUNT than the actual monthly emi .

Please resolve this . I don’t want my CIBIL score to get affected by this ! HIGHLY DISAPPOINTED IN ZESTMONEY .

My 1st month EMI due date is today and money got auto debited from my bank account. But in app it still shows in progress. I have tried a lot to reach them through mail and call. No response still.. I have my bank statement as a proof. Please resolve this issue asap.

5oct is my emi date. But not deducted emi amount my ac balance is more then emi amount but still not deducted. An worry for late fees and bank panelty and other bank charges. Pls help as soon as posiibel am try to connect zestmoney but can't connect them. An send email aslo for same issue. (zestmoney)

I have pre-closed a loan and the same is not closed on CIBIL ACCOUNT and my cibil scores are not updating. I've written zest money on the same issue ( email reference : ref:_00D60P9tq._50020MyrTp:refRE: Re: Cibil score not updating! ) and they asked me to send my cibil report and after that, there is no response from them. Update my loan status on CIBIL account and stop sending me stupid repayment reminder SMS even after paid the payment on time.

Recently i have purchased the product on amazon with no cost emi plan for 6 months. Bill generated with 6 month emi and processing fee of rs.366.
However on verification of repayment statement found that interest was added on my emi schedule. Kindly reschedule my emi without interest.
I am ready to pay with interest but on future wont continue with zest money.
It is purely a false commitment to cover the customers.
Mobile no:[protected]
Order ID:1B[protected]

As the deal of my laptop is gone I won't be using these vouchers please cancel it, because I will have to pay back some amount on every month and being a student I can not do that.

Name Kuldeep Raikwar
Mobile [protected]
Email ID [protected]@gmail.com

loan id BB5D8113E385
Loan amount 30000

By mistake I have generate amazon voucher from zest money . I am not using any single Rupee form voucher . issued same day requested to cancel my voucher . zest money force to purchase products from amazon and pay EMI and interest. I request to close my loan and do not cheat poor customer