ZestMoney Complaints & Reviews

Sir, i had taken 3 loans from zest money. And i have filled all three loans, but out of that, 2 loans are showing in cibil. You update in cibil that i have no loan left.

I am attaching some pdf and photos in the mail for proof. I am very upset about not updating your cibil. Please update my cibil as soon as possible.

Name:- shubham nahata
Email id:-. [protected]@gmail.com
Mobile no:- [protected]

I have not applied any loan from zest money actually i was asking them procedure and made account on zest money and they give me limit of 12000
And showing s loan of ghalla consumer loan which is zest money kindly correct this error zest money is the worst company how loan is showing on zest money named ghalla consumer loan. My registered email is amitkumarsahu. No.[protected]@gmail.com and registered mobile number is [protected]

My name is Chaithresh and i have digital credit account with zest money associated with mobile no. [protected]. But in cibil report dmi finance account is showing credit limit as 240000. Wich is causing me some issues in processing other loans. I request you to kindly send explanation and reslove the issue

I always pay emi on time . But these people have wrongly mentioned by pending amount of 240000 loan amount on cibil amount.

I have booked hotel using mmt and paid via zestmoney, the same got cancelled in 4th feb 2020 and full amount was refunded to zestmoney but my loan still not cancelled and i am also expecting to get 2 emi money to be refunded to me. It’s been more than 35 days where i am chasing zestmoney and have provided all evidence and proofs provided to me by mmt but still not getting any revert. Also logged complaint with zestmoney by calling on complaint number but no luck yet. Need urgent attention and help.

I have taken a zestmoney loans and was paying consistently. But due to family situations and job issues, i wasn't paying for the last 5 months. Which i have told to the representative who called me during the november 2019.

I have issue resolved very recently and told the representative who was in contact with me for last 3 days. I asked him to give me time till 18th of this month, but he is harassing in a manner of blackmailing that he will get it from my parents by sending an executive to my native. Even he was asking me do a transfer to only 1000 to give time whichever i am asking for.
He also stated that we know how to get the money from parents in a blackmailing tone.

He is not mentioning his name but telling that he represents zestmoney.

Kindly look into this and do the needful. He is keeping telling he will collecting it from my parents but he never listened to my words to send the executive to my current address where i live in chennai. Thank you

The entire screening process for the pre approved credit limit is incorrect.
Email mentioned every information provided on the email is false. There is no email such as [protected]@zestmoney.in the email bounced back. The phone number mentioned in the website is never answered. All false/fake information.

Its better to apply for a credit card!

I have taken a loan and paid the amounts on time but they did not update my payments and are not responding to my emails. They lack a good customer service. One day they say the payment is updated and the very nextday they say the payment is pending. Similarly the are repeating this porcess for over two months now. Till date i have send them atleast 50 emails and complaints but still they are not responding. They have also made my cibil worse by wrong updations

This complain is regarding my loan account 78dc22170717 for which late fees was applied of 500rs and i was unable to pay it due to i was out of country for my office meetings this is unacceptable i am a regularly pay my emi on time, i also got a call from zest money and they said to just pay the emi amount as it will be removed but it is still showing with late fees.. Request you to urgently remove it so that i can pay the whole amount.

Hello zest money team
I have taken a loan for rail ticket from yatra but train has cancelled i got mail from irctc and forwarded to you before 1 month ago till now i didn't get my paid emi amount and one lone is on active status
Loan id 1l[protected]a i have paid all emi
Loan id[protected] paid 3 emi on time i am very disappointed and you have no rights to hold my money

My name is sushant deshpande and i have digital credit account with zest money associated with mobile no. [protected]. My credit limit is rs. 19, 000. But in cibil report dmi finance account is showing credit limit as 199, 000. Wich is causing me some issues in processing other loans. I request you to kindly send explanation of this discrepancy to email [protected]@gmail.com.

Sir/ madam,

Sir,
Following vouchers issued by you for amazon pay:-

Pgrr-mg8u-pn-9uu5
8ha5-adc7-db-u5nq
Sw9a-umua-b2-9x3z

For loan id 8d81b1a809bd & (113f63c88211)

However i have not utilized those vouchers and loan ids are created for me by zest money.
When i am trying to use the vouchers following message is coming from amazon.

This gift card/voucher has already been added to another account.

I have contacted to amazon and they are telling that: following vouchers are neither reedmed from them by anyone nor available with them for redemption by anyone. Also some of amazon site telling that the amazon vouchers received from you are not in proper format of amazon.

Also the vouchers are emailed to this email id: [protected]@gmail.com, which is not mine.

My id is patel. [protected]@gmail.com.in my knowledge i have not requested for any amazon vouchers. If zest money is provided to me in my zest money account i am also not able to utilize the right now.

So kindly check
1. Either the vouchers are utilized by any person other then me.
2. Either the vouchers are true amazon vouchers.
3. When and on which date i had requested for the vouchers.
4. If something problem with the vouchers and not utilized till now, can u provide me fresh vouchers for same amounts by cancelling these vouchers or cancel/ close my above two loans created in zest money.
5. If the vouchers are utilized, where these are utilized for what purpose by whom?
6. Please provide me the such details for moving to cyber crime cell.
7. Solve the queries at earliest as i am in afread.

Regards

I am using Zest Money Since 8-10months and Paying Off all Loans Properly before Due date and Hence no Late Payments but They Updated Wrong Report on My CIBIL and affected my Score. Please help me. I've already sent them mail that Why They are updating wrong details.
There is written that One Late Payment At DMI finance Consumer loans
My Zest Money Number [protected]

I have taken a loan from zest money and the emi was due on 21st jan 2020,
I didnt have money for automatic deduction of my emi. But i paid my emi on the same day along wih this i have attached a screen shot of the same. But even after paying the collection team was stll calling me multiple times and they are still trying to take money from my account. I dont want to pay the same emi twice and this is cheating. I paid using there app and my hdfc payment ap using upi payments. They are continuosly trying to get money from my account since then.

I have already paid the emi and the oney was not refunded.
I don't want to pay the money again

I d took loan from zestmoney, i was unable to pay an emi on time so i have to pay fee of 250as a fine.. It's okay. I did that. But they debited 295rs for 3times for no reason. I don't know why they are playing with customers bank account. I need refund for that amount.. Or else definitely i would go with court.. Such a bad service.
My zest email [protected]@gmail.com

With zest money i have already closed all my accounts after paying my dues but still there is some outstanding which is reflecting in my cibil report due to which my cibil is very low. Something is reflecting as ghalla and dmi finance as outstanding in my report. Zest money is not updating my any details with dmi finance and dmi finance don’t have any update regards to outstanding. There customer service is always busy. Even after marking multiple emails to zest money and dmi finance they are not giving me any proper reply. Such an harassment to customer.

Hi,

I am the old customer of zest money and i have a pre-approved offer in zest money for 1 lac and i applied on 5-feb-2020 and the loan got approved (929f7852c818) and loan agreement also sent to me. The issue is they have mentioned instant disbursal while applying and they update 24 hrs-48hrs (Except sat and sun).

But today is 13-feb-2020. More than 6 days till i have not received the money in my account. I mailed multiple times and called cc multiple times. Just they say due system issue disbursement is a delayed wait for 24 hrs. But it has been 6days there is no update. Now in zest money site loan is showing active.

My personal loan was approved on the 6th of feb 2020 and it is not disbursed till date. The customer care has no idea of when it will be done. I have made multiple calls and still no resolution. The emi is activated in my account for the same date of activation. I want to initiate legal action as this is cheating. The loan amount is not disbursed and the emi is already active. How can zest money continue to charge me interest for the loan that is not disbursed yet?

Auto debit is not working and i am now about to be chargerd late fee.
My account has 30 times the amount needed to debit every month. That is very much sufficient balance.
The pay emi cannot ve used because it says auto debit in progress but nothing is happening and it is making me a late payer.
This is not my fault and is zestmoney's fault.
Please help

On 21st dec2019 i h
Made a purchase from myntra for 2209 and payment i had selected zest money now emi got started but myntra didn't received the money since then i am continuously calling you guys. I had wrote an email as to get this resolved and it's 2 months now and it's still not resolved help me with greviance email id so that i can take this further

Some one changed hacked my zestmoney account and generated Amazon pay voucher of 20000 . Now emi is generated . Amazon pay vouchers also redeemed Kindly cancel this loan as I was using zestmoney on trusting that my data and money are absolutely safe . Also kindly find the person and take proper action An email is already send for this.


Order I'd -E[protected]C2