ZestMoney Complaints & Reviews

I want zest money to cancel my flipkart voucher-request coz flipkart doesn't have gstib service. And the voucher isn't used yet. That was my first experience with zestmoney. But they didn't ask me to while they ended my voucher code and now i can't cancel it. It's not even used yet. I'm pissed off. They should have a cancellation button if the voucher or loan isn't used....

I am cheating by your zest money. There is two loan provide approved without my knowledge. Your company provide me 7 amazon voucher me. But this voucher already used by someone else.
I am cheating your company (Zest money)
Pls solve my problem. Stop ecs &ach form. Stop payment
[protected]
[protected]
[protected]@gmail.com...

Respected sir/madam,
Kindly cancel the vouchers code for 1k under helios as they don't have any product worth 1k. Unfortunately i activated the vouchers while window shopping on your merchants site from zestmoney app.
I'm happy if you allow me use the same vouchers on other merchants site like flipkart or myntra.
Awaiting for positive response.

I am available at phone #[protected], [protected]@gmail.combr...

Dear sir / madam,

I have purchased 2 nos. Mobile phones from sangeetha mobiles, chinthal, hyderabad on 01.09.2018 on 12 months emi basis. Actually the emi should be deducted from 01.10.18 onwards. But your people are not deducted from date. I personally requested sangeetha people to start deduction and the online deduction was started from 14.12.2018 for rs.1, 412/-. From that date my emi is deducting regularly on 14th of...

We would like to inform you that i have zest money account[protected]

Recently when i checked my credit score and history, i was shocked to find my score got reduced due to wrong report given by the consumer loan, mentioned as Consumer Loan A/c number:-DMI[protected]
Owner ship:- Individual as 178000 amount but i have naver applied for loan but in my cibil that loan is showing kindly remove this its affected my cibil...

Zest money is india's biggest loan co. One of zestmoney staff named rahul consult me and told to take loan from zestmoney i refused then he insist and create my zestmoney account and take a loan of 14000. Next day i told rahul that i no need of this amount and i told to cancel this loan after 1 month he changed my registered mobile number and take many loans then i try to communicate with rahul but his mobile is switched off then i also get...

This complain is regarding my loan number 78dc22170717 for which i have already paid the emi amount for october but it is still not updated on my account and it is asking me to pay again please check the transaction details of my account and update my account urgently, i am receiving daily reminders to pay it and it is very irritating for me to check it. Please do the needful urgently....

Zestmoney customer care centre is threatning my father who is paralysed and using abusive language daily basis they are callling my family members for the repayment i have asked to show me my statement which they are not ready to and harassing me to make the payments first they have to send a statement showing the transactions then only is ouod make the payment there is nothing wrong ins asking my statement already a fir and defamation case...

Hello im harish t [protected] harish. [protected]@gmail.com. Zest money people didnt clear my noc past 6months not even single mail shared. Its affected my credit score. Customer service are worst fellows. Every month im folowing up with thme to clear it.

Very worst service. For paying emi they call 1000 times now they dont have sense to clear things. # off

They are disconnecting calls and terminating chats. Is this...

On 13th november 2019 at 9 pm i received mail and sms from zest money that loan has been approved for me for the purchase from zillonlife which i never applied for and someone have applied for loan using my details and i wanted to cancel that loan immediately please help me to cancel my loan. I have tried to contact zestmoney but there helpdesk is available only from monday to friday from 8am to 8pm but i wanted to cancel my loan immediately....

I have applied voucher cancellation request last 6 days. My vouchers is not cancelled yet even i have not positive response your zest money team. Every executive told me that my request is under process. But nobody provide me proper status of my request. They told me that my request will completed with in 5 working days. But here more 6 days is going..
Please solve my problem on urgent basis......

Hey this dimple shah, i was holding loan of your company's, which i had preclose by some how one of the loan was not being updated, of which there was there call received from. Collection agent to make the payment so i said let me talk to customer care, after talking to them they rectified it updated the payment, then after still they call me that payment has not being updated and make the payment, then after half a hour they tell payment...

Hello,

There Has been Wrong loan amount sanctioned & OS balance updated under DMI finance account number : DMI[protected] as 2, 24, 000/- Which i have never taken and the report has not been updated properly .

My total OS balance is : 13382 /- INR inclusive of all loans .

I need all the credit rectifications to be done at earliest .

I'm a 2 months old mother of a Daughter,...

Hello Team,
I took a consumer loan from zest money. I returned all the EMIs on time, and for the last 3 EMIs, I did pre-payment.
Recently I have checked CIBIL score on Bank-Bazar application, and I found that you have added late payment charges against me. I never did late payment, instead, I have done prepayments.
Please check my history and inform me asap. This must be resolved asap....

Hello,

I applied for an education loan and Zest was unable to process it even I had all the documents and qualified for the loan.Zest was unable to respond with a valid explanation for rejection. Zest have all my details, everything from PAN to bank account details. Although Zest haven't processed my loan but the team is active in sending emails and promotional mails, which is quite irritating.
I no longer wish to...

Please cancel my approved loan CROM[protected] . Myself has sent request to cancell order to Only mobile murchant is CROM[protected] on date 27/10/2019 .Please refund the amount to my account.
The order OM[protected] reference attended by Ashish Nanwate on 11/09/2019 at 15:32. Created case #02533167 for service record on 05/09/2019. Please cancel the order as above due to no service provided by Only Mobile murchant. As Only Mobile murchant...

Sir my all accounts all completed. but in cibil score all accounts are active. but I am applying Home loan ...still pending today...i am asking noc but NOC not send me my email. but i am asking last 5 days zest money customer care but not solved my problem.. worrest service in customer care...irresponsible answer ... my No.[protected] mail: arjuna.[protected]@gmail.com...

Meri 1033 ki emi thi aur mere account m paise the lekin phle ki trh meri emi deduct nahi hui mere account se 118 deduct kar liye gye ach rtn ke against... Aaj tak ye nahi hua aur maine apni sari emi time se pay ki h... Apko bas apna emi amount deducted karna tha.. Baki bache hue paise deducted karne h to kar liye wrna m aage koi bhi emi nahi dunga.. Ye glt h mere account m paise h aur aap paise deducted na kar ke koi charge deduct kar rhe...

I have made a no. Of requests to change my bank account details in the portal so that i can pay my emi and receive the cashback as my previous account has been closed and i do not have any bank account closure copy which i have already told them.
Everytime i have been asked to share the new bank details and was told by the customer care that it will be updated within 3 days but now it has been more than 2 months. I have already shared...

Hii team,

I trying to call you but its continuously busy. I am too much frustrated.

I request you to please delete/disconnect my zestmoney account.
And also delete my bank account details from your side.. Do it on priority.

I also register police nc on this case. If you debit an amount from my account, then court and police will be take strik action on you......