ZestMoney Complaints & Reviews

I have not applied any loan from zest money actually i was asking them procedure and made account on zest money and they give me limit of 12000 mow i checked my cibil score its 1..
And showing s loan of ghalla consumer loan which is zest money kindly correct this error zest money is the worst company how loan is showing on zest money named ghalla consumer loan. My registered email is [protected]@gmail.com and registered mobile number is [protected]

Zestmoney issued a fraud loan amazon voucher without my knowledge. But they always tell this loan applied from my account. I haven't applied this loan. It's a fraud. I complained in cyber crime please accept my complaint and resolve the issue voucher generated on 03/02/2020 at 07:35 pm amounting 17680 kindly resolve the issue

Sir,
I am prabhat kumar sharma, complaints against zestmoney. Zestmoney issued a 4 times fraud loan amazon voucher without my knowledge. This loan emi deducated from my bank. Many times informed by mail and call. But they always tell this loan applied from my account. I haven't applied this loan. It's a fraud. I complained in amazon, cyber cell and consumer forum.

I paid for my emi and found out that my money was deducted from my account but was not successful on the beneficiary side. I tried contacting them but was not able to. I paid again and it did not refund me the initial debted money. Now when i go for the paying option, i see the pay now button on their website is disabled and it has converted to a line saying "please wait while auto-debit is in progress", what to do??
They have not refunded me the money. And also they will be charging me extra money if i am not able to pay the next emi on time.

I went through my cibil credit report and saw dmi finance has issued 2, 33, 000 rs for me on the behalf of zest money, but zest money has just given me 33000 as my credit limit in their app. This is totally un acceptable and shocking, zest money has received 2.33, 000 on behalf of me and issued just 33, 000. I request to take actions and cancel the above said loan or reflect the entire 2, 33, 000 on my zest money account. I have attached the photo of the loan from dmi finance reflecting on my credit report

I have not applied any loan from zestmoney but in cicil report there is a loan naming consumer loan ghalla showing on my cibil report and also reduced my cibil no reply after complaints thorugh email and customer care they called me many times for loan but i always rejected ai checked ny cibil on paisabazar my cicil is very low due to this loan please help me

I wish to deactivate my account at zest money, the representative's are just registering the compliant but not bring it to the action. I have been mailing them from past one week. Each and every time their reply to the emails are same. They request for 24 hours for deactivation but they are not doing it. Also i had taken the loan amount of inr 10400 but when i checked the cibil score i came to know that there they have updated the loan amount as inr 2, 10, 000. They are not aware of what they have sanctioned.

I mistakely generated the voucher codes for flipkart orders. & now it is showing i need to pay emi on march. Please cancel these voucher codes. I dont want to buy anything right now.

Please cancel my voucher code in flipkart. I will not use these voucher codes.

Please cancel my both voucher code. Thanks
Name: manish sunar
Mobile number: [protected]

I was do transaction with myntra on date 21 dec 2019 but transaction was failed first two time of amount rs 2186. Both failed order was converted into active loan. From last 40 day zestmoney saying amount is holding with gateway partners pay u. They are not cancel loan or initiated refund amount of paid loan.

I really confused zestmoney have some plan for any scam or really they have issue.

Please look this case priority.

Hi,

I'm pratik patil. I have an zestmoney account i have paid all my emi dues including late fees and its shows loan accounts are closed on zestmoney application but when i generate my cibil it shows that zestmoney loan accounts are active and the total amount is showing around 6000 rs. I have registered complaint aginst that to zestmoney but they will tell me that it will be updated after 30 - 45 days but after 90 days they didn't updated it in cibil. Aslo there customer care number is not working. This is very bad service which i have ever seen. If my cibil is not updated within 2 days i will take legal action against zestmoney.

My loan account number is :
1) zdsg563754
2) ppit710557
3) 86a4df5f4606

My registered mobile number is :
[protected]

Alternate mobile number is
[protected]

Email id is
Pratik. J. [protected]@gmail.com

I have been associated with the zest money past 5 years and cleared all my dues on and before time and cleared all the documention where an asked for. I asked for the help in changing the emi from 3 to 6 month and posted a review on twitter and other channels. For same they have blocked my accounts on 28 jan 2020 staying mine application not meet the terms and conditions and retry after 3 month. Kindly help me on this.

Pathetic Service from Customer Service. i closed my loan 5 months back still it showing in my CIBIL report complained many times but they never give solution to and I am suffering from last 5 months. There latest reply was it will take 30-45 days again and I am sure that after 45 days they will again say that we are really sorry and again they will ask for 30-45 days. I have never seen search a careless customer service department agent or even supervisor don't have proper knowledge to solve the problem. Supervisor Pinky spoke with me for almost 65 minutes and assured me that my problem will be solve and when I called them again and spoke with Akshay Supervisor he advice me again the same thing in email it will take 30-45 days and due to this my CIBIL points are going down every month. Such a pathetic experience. Will never suggest to anyone.

Always they give the same reply share me the CIBIL report despite sharing it multiple time there is no resolution.

I had made an order from Myntra which was paid through Zest Money.
I have been following up with Zest since a month and still not found a resolution.They are blaming on Myntra and Myntra is telling unless the transaction is successful reference number will not be generated.I am totally confused what to do. Please help me in getting my refund back from Zest.
I have attached the mail shared by Myntra on Refund but Zest is not processing it.

I have ordered some products on myntra on the 21st of dec'19. However, the order has not been processed due to a payment gateway failure, but zest has processed the loan incorrectly. I have requested to cancel out the invalid loan but zest has requested for a cancellation confirmation from myntra which i have provided on 27th of that month. But, the loan is still active and i am afraid my cibil could be affected for the delay that they are making in providing the resolution (I already have an open cibil correction request for another loan which they have reported incorrectly). The loan is due in 5 days, i kept chasing them over [protected]@zestmoney.in with no success since 20+ days..!!
Please cancel out loan 44a027e7a159.
Zestmoney case id #03290650
Mobile : (+[protected]

My score has been reduced twice due to wrong report published from zest money. I have applied a personal loan from zest money and closed after few months without any delay payments. No NOC provided. Few months later again I have applied another PL and they are sanctioned the same.I have checked my cibil score recently and it's badly affected in my cibil score. 15-20 Score reduced in November and December 2019 consecutively. I have applied only in zest money (DM finance) but scored report reflecting another account ie ; Ghalla. I don't know about Ghalla bank/finance. I have no loan in ghalla account and I haven't applied for any loan from that bank. In my experience zest money is good service till the date except high interest rate. But when compare with bank's usual policies and delays its better to get a loan for urgent needs. Hope zest money will help to solve this issue as soon as possible.

Hii team,

I trying to call you but its continuously busy. I am too much frustrated.

I request you to please delete/disconnect my zestmoney account.
And also delete my bank account details from your side.. Do it on priority.

I also register police nc on this case. If you debit an amount from my account, then court and police will be take strik action on you...

Inse kabhi bhi koi loan mat lena. Maine time to time emi pay ki thi phir bhi mere cibil me wrong information update kar di hai ki 37 days ka over due chal raha hai...
Mere jaise hazaro logo ke sath esa hi kiya hai yakin na ho toh inka zestmoney ka review pad lo iss link par click karke
https://www.trustpilot.com/review/zestmoney.in
Maine toh in logo par consumer court me case bhi kar diya hai

I want to delete my zest money account permanently because of for changing new bank account and new phone no iam trying so many times but not except iam so unlucky sir plz except my problem i know zest help all the customers account but for cant help me iam so sad i want to buy a mobile handset arround 40k i[censored] except my proposal iam so happy for helping me

Mene april 2018 ko zestmoney se amazon ka rs.8000 / - ka loan lia tha, second installment with late fee and final loan amount mene paid kia. But ajtk zestmoney ne mera loan pay nahi kia or mera cibil report kharab kr dia mene zest money k customer care pr bat ki pr kii solution nahi mila or email kia zestmoney help desk ko, customer care par call kr k email krne k bad 90 day ka time ke bad check krna ko kaha zest money executive ne.
But aj bhi april 2018 ka loan due hai. Customer care
Pr bat ki aj wahi purana dialog
"aapko jo asuvidha ho rahi hai uske liy hame khed hai"
Zestmoney ne poora payment lekar bhi mera cibil kharab kr dia.
Zestmoney se koi bhi loan mt lo bhai y benchoddd chootiya bana kar aapka cibil kharab kar denge.
Zestmoney is a cheap company
My mob.[protected]

Hi,

Regarding the loans i have not taken but reflecting in my cibil report yet i already raised a concern and filed a case in cyber crime hyderaabd and in consumer court yet the issue isn't resolved till now as the zest support team said they will close the loans on a call but the loans are still reflecting in my cibil report and it is effecting my cibil score. Please take care of it.

The 2 loans are 1. Ghalla loan (12000rs) 2. Dmi finance (10000rs) respectively.

These above loans are provided as vouchers to some one who created a fake profile with my pan number in zest money. The zest money people not taken proper verification and provided voucher loans to wromg person and now the loans are on my pan number.