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ZestMoney Complaints & Reviews

3.1
Last updated Apr 20, 2024
Complaints 1636
Resolved
989
Unresolved
647
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ZestMoney reviews & complaints page 68

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K
kumarskn91
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of loan

Address:Bangalore, Karnataka

I had availed a no cost emi from zestmoney as recommended by greatlearning for a course on cloud computing. I had paid around 2-3 emi's for the same as i was taking the course. I had a financial crisis and was sure that i will not be able to pay the emi. So i cancelled the course. Greatlearning team told me that i will not be refunded for the amount that i have already paid, but they can cancel the course and let zestmoney know that i am...
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E
Er Yogesh Sharma
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding cancelation of active flipkart vouchers

Address:V.P.O. Rewalsar Teh. Balh, 175023

Dear sir/ mam,

My registered mobile no. On zestmoney is [protected]. And e-mail id is [protected]@gmail.com.

By mistake flipkart vouchers with the amount of 47661/- are activated on my account, but now i am not comfortable to use these vouchers. So this is requesting you please look into the matter and cancel these vouchers as soon as possible....
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A
Anuraj Rahul R
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan cancelled

Address:Chinnu nivas po kavalayoor attingal, Thiruvananthapuram, Kerala, 695144
Website:[email protected]

From
Anuraj r

Respected sir,

I have applied voucher cancellation request last 10days. My vouchers is not cancelled yet even i have not positive response your zest money team. Every executive told me that my request is under process. But nobody provide me proper status of my request. They told me that my request will completed with in 5 working days. But here more 10 days is going..
Please solve...
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C
Channu29
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

noc

My name is lakshay khunger. I had a loan with zest money ebb6988c7869 unfortunately i couldnt pay the loan on time as i was having some trouble. But once i got well but it took 314 days for me to pay and i paid the whole amount together at once which was 7500 inr in which 5999 inr was the loan amount and 1500 inr were the charges, interest.
However after paying the whole amount i asked for the noc the company says we don't provide...
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S
saurabhsport
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate account

Address:400708

My consumer number is[protected] and i would like to delete my account immediately as i dont want to use your services and i have no outstanding. Request to delete my account asap.

I registered for your services today on 16/10 and came to know that there is no option in the entire portal to delete account if some one is not interested. Also the consumer help number provided but no one picks up the call. Its switched off rather.br...
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G
gauravbhaskar
from Pandharpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding order is cancelled but loan is till active and im pay emi for cancelled order

Address:new delhi

Dear sir / mam
i have done order on flipkart on 2 month ago and this order is cancel from seller same day but now a day my loan is till active and i have pay fist emi of my cancelled order and second emi is coming but my loan is not cancel flipkart say me refund is complited same day and provide me refund id but zest money finance never cancel my loan and charge me emi of my canceld loan...
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S
Sasikalavemireddi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about cancellation of amazon gift card voucher

I was applied for zest money loan and I got qualified for 8000 but by mistake I just completed the Amazon's gift card application coz at that point of time I was planned to buy a new mobile that's why I just made a mistake but even though I was ready to buy a mobile but the Amazon gift card verification process is very slow and they didn't even respond for that so please cancel my loan and that Amazon gift card application too... hopping...
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G
gaurav7666
from Amravati, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

late fees applied on my loan account

Had my loan amount due on 25th september but as i was in my village i was unable to pay the amount as my phone got lost on the 22nd sept in evening... I purchased a new phone after coming back and got my sim card reactivated on new sim and when i wanted to pay the emi it is showing me a late charge of 250rs.. This is not acceptable for what i was in such problem..
My zest loan id is 78dc22170717...
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J
Jenifer Sivasankar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivate my account

Address:Foj,reddipalayam road,mogappair west, 600037

I have applied a course on simplilearn and they directed me for loan option from zest money. They to my documents and applied for loan on my behalf. They also said i can cancel the course any time and i will not be charged. So i have applied for the course. But i didn't want to start the course so please cancel my loan approval and deactivate my zest money account....
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G
gaurav2anand
from Noida, Uttar Pradesh
Aug 31, 2021
This thread was updated on Aug 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

paid ecs return charges due to auto debit request from wrong bank account

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I had availed my first ever loan for iphone from zestmoney and for the same i had submitted nach mandate form of my indusind bank account. Everything went well and i paid off the loan on time.

But problem started when zestmoney gane me credit limit and asked again for nach mandate and this time i had given mandate of my icici bank account. When i availed my limit then for re-payment, auto debit request was made to my indusind...
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H
home decor craft
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deactivation of account

Address:Dadra and Nagar Haveli, India, Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230

I have activated loan to check the credit limit but by mistake loan activated. I don't want purchase from flipkart or any other site. I want deactivate the account and sent mail regarding this. Zestmoney provided me coupon to use not any amount credited to my bank account. I have used any thing and don't want to use. I want deactivate my account
Thanks and regards
Gopal krishna rout
[protected]@gmail.com...
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S
Saritha22
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

emi paid on time but updated wrong information to experian credit score

Address:Hyderabad, Andhra Pradesh, 500045

I supposed to pay Emi on 24th March 2019.i paid the emi on 21st March 2019 because they have provided advance emi payment option I paid.but they updated wrong information to Experian credit that I have done delayed payment.i don't irresponsible people sitting in zestmoney.take necessary action against them.

Thanks& regards,
M Saritha Devi...
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P
from Jajpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake voucher loans on my pan number number.

Address:New delhi, New Delhi, Delhi

Sir,
Recently i checked my cibil report and there are these two loans 1. Dmi finance (Dmi[protected]) & 2. Ghalla loan[protected] which i have never taken from zestmoney but showing in my cibil. I raised a dispute regarding this with cibil team and sent multiple mails to them but getting replies as no change and will revert shortly. So, even had a discussion with zest team and explained issue and dispute details regarding the above...
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M
Mohpreet
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraudulent transactions and a fake loan

I recently got a harassment call from zest money stating that I am not paying them the emi, about this I had no knowledge. When I called customer service they informed vouchers worth Rs32000/- have been transferred to my account as a loan for shopping with amazon. All this was done without any information, neither I signed any document regarding this loan. When I spoke to them further and conveyed the same I was assured that this loan will...
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K
ketan j patel
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

account delete option not available

Address:29, Jay Ranchhod society, kadi, Mehsana, Gujarat, 382715

This company making fraud structure. Bcoz no option available delete account. I want delete my account. I want delete my account. I want delete my account. I want delete my account. I want delete my account. I want delete my account. I want delete my account. I want delete my account. I want delete my account. I want delete my account. I want delete my account. I want delete my account. I want delete my account....
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S
Shijith Pv
from Badagara, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pan card mistake

Address:Puzhe kadavil house, p. O. Vallachira, Thrissur, Kerala, 680562

I enter wrong number of my pan number that is my mistake. So that the zestmoney rejected my application.. I want to change my pan number. I was mistake by typing my pan number. Please give me a edit my pan number. Please help me.. Zestmoney said wait for 90 days. I dont have that much days... I have one request only i want a chance to edit my pan number section. Help me...
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M
Muzahid ali
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

emi pending

Dera team i am muzahid ali, your existing customer some time ago i have started a emi with your company and start to paid 4 emis out of 18 but in between i failed to pay emis on right time, because zest money app not worked so for this i have infrm to your team member but they have not valuble reply and emis goes to panding i was ready to pay emis but how tell me and i am only pay actual ammount not with interest.
Call me or msg plz...
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S
shivakumar s.m
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

zest money is abusing customers with bad words

Hi I had taken a LOAN from zest money. N have skipped couple of EMI. Their collection team called me n I said I am ready to pay just tell me total amount n I will close the account. Inspite of that she went on using bad words. I told her I will escalate the issue n she was like u can't do anything. Do whatever the ### u want n all. N then I asked her name to complaint against her n she was like my name is Aishwarya Rai. She doesn't...
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A
abhineet20
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

closing for my account.

Address:Kalibari Road, Malighat Chowk, Muzaffarpur, Bihar, 842001

Dear sir please close my current zest account because my current zest account number is not linked with bank and email id also not linked with bank. Therefore i am unable to use my zest money. I want to change my all mobile number with my current email id with linked bank. Please solve this problem as soon as possible.
With regards
Abhineet kumar...
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G
gaurav7666
from Amravati, Maharashtra
Aug 31, 2021
This thread was updated on Aug 31, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal late fees applied

Address:Nashik, Maharashtra, 422010

This complain is regarding my emi that was due on 26th august for 282 on loan id 78dc2217077 which i was unable to pay due my phn broke down and i was out of my town which made me unable to pay it on time and when i saw after coming back there is a late fees applied on this which is very unfair to me.. Iam a punctual repayer of loan and this is unacceptable.. Request you to kindly remove the fees so that i can pay the amount....
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