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ZestMoney Complaints & Reviews

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Last updated Apr 20, 2024
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151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala
Bengaluru
Bangalore District
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560034

ZestMoney reviews & complaints page 9

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B
Bvcvg
Mar 31, 2023
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EMI interest cashback not received

@Zestmoney don't you dare mark it as resolved..

It's been more than a month and i still haven't received the interest cashback, bloody hell have been going back and forth daily via email with your ###!!

I am sooo tired of doing this..

You guys just say wait... Why the ### you dont have a TAT??

Why are you just dragging this ?

Get me a resolution asap
br...
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N
Narichinna
Mar 29, 2023
Mar 29, 2023
This thread was updated on Mar 29, 2023
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Am complaint against zestmoney harassment and damage family reputation

Website:Zestmoney

Am akanksha am talking loan in zest money am not pay amount in am in accident am suffering health problem am tell zest money customers in more times but that persons harrasing me and my family and customers tell to damage family reputationin my home am against complaint zest money in harrasment case sec 499/500...
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V
veeraj33
from mangalore, Karnataka
Mar 29, 2023
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Loan, Payments, Cibil Impact, Poor Customer service,

Website:www.zestmoney.in

I had availed a loan with zest money #ZESCDLN00003F5D.
I have never missed a payment with any loans. The last Payment for the last Installment was made on 4th January 2023. One day prior to the due date via upi. Amount was debited from my account. On 7th i started getting payment reminders and i started contacting the customer service to inform that i have already paid. Providing all screenshots of the payment. (UPI payment, bank debit...
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P
preeti.devi
Mar 28, 2023
Mar 28, 2023
This thread was updated on Mar 28, 2023
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CashBack for interest not received

I am not receiving the interest cash back since Dec 2022....
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M
Mohit9sharma
from Ghaziabad, Uttar Pradesh
Mar 27, 2023
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We need some time for payment from Zest Money

Hello, Rita Devi is speaking from Ghaziabad, I have an account in my name, earlier I had a job, but now I have lost it and my husband has met with an accident.So we need some time, his hand is not getting well for payment. please we need some time...
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vikas_684
from Gwalior, Madhya Pradesh
Mar 26, 2023
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Account not closed even after paying off the loan.

I have already paid off all the EMI’s in the month of December last year itself but while checking on the CIBIL website it’s showing my account active and overdue. Which caused the huge drop in my credit score. I want zest money to send the correct information to CIBIL as soon as possible....
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H
Hazarika21
Mar 23, 2023
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Loan Closure not done since a year

Website:zestmoney.in

It is regarding the payment through zestmoney on Ketch for an amount of Rs 1258.40 with Loan Id #376D2DFKT739 for which the order was cancelled and the same has been refunded by the merchant on 17/03/2022.
Despite of providing all the details regarding the refund details zestmoney was unable to cancel my loan leading to a poor CIBIL score. Its been a year that I am contacting your customer support and all I get is a new ticket ID telling...
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H
Hashireee
Mar 23, 2023
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Didn't receive the interest cashback

It's been 23 days since my repayment done. And they didn't given the interest cashback....
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A
Athira sk
from Kozhikode, Kerala
Mar 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Emi cashback

[protected]D7 ( loan id ) Zestmoney loan EMI (interest) cashback not received March Month. i call to zestmoney regarding to cashback then he say cashback transfer to 7 working days.Even after 17 working days, the account has not received money....
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V
Van.Pan.
Mar 21, 2023
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Active Credit Limit not useable

Hello Team ZestMoney!

I'm a customer since more than 4 years. Never a late payment with Zestmoney. Not even during 2020, when Corona hit.

Today while using the app I was suddenly asked for KYC details again. This was the first time after the initial KYC-details were asked for when starting to use the app. That was actually great, because I had some changes in my income (big increase since starting to use ZestMoney-...
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R
Rahulroy996
from SILIGURI, West Bengal
Mar 21, 2023
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Consumer Loan : 1. 918201532008794 AND 2. 997260

Address:Gurung Busty, Pradhan Nagar, Siliguri
Website:www.zestmoney.in

I haven't applied for either of these loans, yet they are listed in my credit report. Please alter the information as soon as you can to ensure that my cibil report is clean. I have contacted the team at zest money numerous times over this, and each time they have promised to resolve the issue, but my issue has never been resolved.
The loan was set up with a different phone number, email address, and address that is not mine.
br...
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N
Nabingogoi
Mar 18, 2023
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Can't use my credit limit

Zestmoney showing get credit limit 60000.But when i check my way in... Application under review for 4 days went.its showing only takes 24 hours .please check this...
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A
Amitabha1959
from Kolkata, West Bengal
Mar 18, 2023
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Double debit amount not refunded even after several persuasion

Address:Bangalore

A sum of Rs 5004.97 debited twice by Zest money towards repayment of my loan EMI on 5/2/2023. Since then despite several persuations with their customer support team as well as several email correspondences with them they are not yet refunded the amount to me.
Every time I called them got the same answer to wait for some more time.
This is a serious issue and I want immediate resolution....
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F
Fazraiz
from Mangalore, Karnataka
Mar 17, 2023
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Emi debited twice on date 05/02/2023

Address:ZestMoney (Camden Town Technologies Pvt Ltd), Ground & Third Floor, Indiqube Celestia, Site No. 19 & 20, Koramangala 1A Block, Koramangala, Bengaluru,
Website:ZestMoney

On date 05/02/2023 Emi Rs. 3219/- Debited twice in my loan account. I already raised so many complaints by calling and mailing to the company and still I have not received my money back and any solution.look into this problem ASAP cause it's already 40 days to now....
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G
Goutham2288
from Vijayawada, Andhra Pradesh
Mar 16, 2023
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Interest amount

My name is v raju
Registration number:[protected]
Mail.[protected]@gmail.com
I am paid January EMI in the month of Dec 30th but till today I will not get insterest cashback amount till today 2 months will over when i will get my amount tell me...
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I had taken a loan from zest money of Rs 77000 at 0% interest(no-cost emi). loan ID-B28355828D16 As per zest money 0% interest means that customer has to pay interest along with his emi amount, and zest money will credit back the interest amount to customer within 7-10 working days. I paid my emi of January month and received the interest cashback. The problem starts from February, i paid my 2nd emi on 2nd feb 2023, i did not receive any...
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A
Abhishek Kamalia
Mar 15, 2023
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Product Offer Cashback not Received

Dear Sir,

On 26th of Nov I purchased a product of Rs 60, 150/- with offer cashback of Rs 5000/- . I was eligible to get my Cashback Offer after 3 successful EMI's. I Paid 4 successful EMI's on time but I haven't received any Offer Cashback till now.

Request you kindly my Offer Cashback.

Abhishek K...
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Address:India

I have been received a credit limit during intial registration but could not use 2 months due to need but now my account showing that your limit has been blocked. Why so such issue? Still i have no other bank issue from last 6 months for failing to pay any EMI. All payment doing timely. This is waste of time with sest money when i need then not able to use. Avoid such money options...
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A
Anash Chauhan
from Bulandshahr, Uttar Pradesh
Mar 14, 2023
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Misbehavior

Your customer care recovery agent misbehavior
Agent Name heena...
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R
RaiVishruti
Mar 14, 2023
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Loan no

0F400D695639
I had order stuffs from amazon, But amazon had decline order and zest money had provide me to pay loan. Why should i pay loan as my amazon order has been already decline. Plz cancel my zest loan....
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