[Resolved]  Zestmoney — Cancelling of voucher

I have received zest money voucher but I don't want to use them, product is not available. I don't want to use that voucher for any product or with any merchant. How do I cancel them?
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May 7, 2021
Complaint marked as Resolved 
Loan is cancelled
ZestMoney customer support has been notified about the posted complaint.
Complaint comments 

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Dear Nomadicnik,

Greetings from ZestMoney!

We are sorry to hear this. We request you to provide a registered email id or your contact number since we are unable to find any profile details so that we can help you better and resolve your queries.

If you have already written to ZestMoney, then please share the case id so that we can check and update you. You can also write to us at [protected]@zestmoney.in or to our Nodal Officer ([protected]@zestmoney.in) for escalation.

Regards,
Team ZestMoney
Nomadicnik's [Complaint's author] reply, May 4, 2021
Please reply and help me
My registered email id is [protected]@gmail.com and [protected] please I really need help. Even my mom isn't well and we are single parent I lost my job too please help me
My load ID is B[protected]A4
Dear Nikita,

Greetings from ZestMoney!

We apologize for the delayed revert. We would like to inform you that our team has reverted to you on your registered email id on[protected] for case id[protected]. Please check your mailbox for the same.

Regards,
Team ZestMoney
Nomadicnik's [Complaint's author] reply, May 5, 2021
They are not replying me back please help me . Can't get in touch with anyone over the call. I already talked to Flipkart n they told me it's under your authorisation for cancellation. Please assist please check trail mails
They are not replying me back please help me . Can't get in touch with anyone over the call. I already talked to Flipkart n they told me it's under your authorisation for cancellation. Please assist please check trail mails
Dear Nikita,

Greetings from ZestMoney!

We apologize for the delayed revert. We would like to inform you that your loan has been cancelled and the same has been confirmed on May 6, 2021 to us on case id[protected].

Regards,
Team ZestMoney

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