ZestMoney Complaints & Reviews

Respected ZEST MONEY
I paid off my all dues anount but CIBIL score is not updated. This fraud from your side. You took processing fee for hassle free servises but not do so. So i deleted your apps and services.

Sir mene zest money se loan liya tha zest money ke ek staff ne mujhe loan close krne ke liye peyment karwaya or mene payment kr diya
But usne mere sath fraud kr diya.. usne mere laon close nhi kya usne mera loan sattlement kr diya or mera cibil kharab kr diya..sir me bahut pareshan hu or ab wo cibil correction krne se mana krta h sir please mera help kare. .thank you
My contact number- [protected]

My loan already completed but not civil score update

Sir, november 9, 2020 I got loan on ZESTMONEY 110000 rupees, I pay total amount at 1 january 2021, and I use only 758 rupees.They cheated me once I pay total due the vouchers not shown me.The vouchers validity is one year.But they cancel my vouchers.pls help me.
My name:M Sabeer hussain baig
My mobile number :[protected]
andhrapradesh state, kurnool dist

Show in my civil please remoeve lone

Dir Sir
I am all redy loan pay but cibil is wrong report show information MY loan id-DMI[protected] Rs 2454

M-[protected]
Birth-01/06/1992
[protected]@gmail.com

When I generated my credit score in Cibil it's showing that I have a Consumer Loan behalf of DMI FINANCE with loan No- DMI[protected], of Rs.1, 98, 000/- which is unaware about that. These Frauds are using my account and took loan. And it is showing that Overdue of Rs.210/- and current balance is Rs.3, 748/-. Resolve my issue ASAP otherwise I will take legal action against this.

When I ordered a product from flipkart there is nothing mentioned like processing fee. snap also attached for your reference. Please check and let me know.Without any information how you can deduct processing fee.

I had pre-closed the loan accounts, details of which are not updated in the CIBIL report. Moreover, they have charged for the amount past the due date. The accounts are 6 months and 12 months old after closing.
I have exchanged multiple emails with them, RBI, NBFC. All are putting the blame on each other and yet my credit report keeps decreasing.

On Dec 15th, I got an approved loan of 49k and for 15 days I made around 25 calls to zest money. Everytime, I was promised all the process is done and the loan amount will be credited with in 24 hours. For 15 days, I have submitted 7 Same NACH signed copy documents, everytime I was assured it will be credited. Suddenly, one day entire thing for disappeared.it was applied for a medical emergency and it was conned for 15 days and pressured to share the same document again and again. I demand an explanation.This type of scam and fake process should be stopped. I have copies of all the emails and all 25 call recordings in which the agents promised everytime it will be credited within 24 hours. I have also filed in the consumer case online registration.

I am not amazon booking another person not my problems

Previously I have registered myself to zestmoney with correct banking details, but at that time I was not elegible for EMI option But as I am trying currently to process further on zestmoney with my registered mobile no. it's showing wrong PAN and Aadhaar number linked with my registered mobile no.
Please resolve the problem ASAP

I paid my EMI much before the due date, but zest money always tried to auto debit due to which bank has charged me ECS charges. I reached their customer care but they are so pathetic asking me to send the bank statement. Please I help me go get my money back. Worst zest money looting ppl.

Hi manish rai this side.
I have complaint against zest money and dmi finance scam.. i already paid my all loans before due date but when i check in my cibil score its showing pending amount then again i cleared all the amount still showing the same and now showing am taken 71000 rupee consumer loan. Which is not correct
Please check and resolve this
Loan account number DMI[protected]

I ordered mobileb in Xiaomi through zest money with EMI option and I paid whole amount which is 9999 rupees. But Mi cancelled the order and refund was processed. And amout was refunded.
My registered mobile number is [protected]
Attached screenshot shot showing the cancellation of order and refund processed.
Many working day was gone of which I have been waiting for my refund from your team.and finally I raised complaint against refund through zest customer care number #417293 for refund delay. And finally customer care number also starred holding my number to wait prolonged time and not attending. I have sent many mails but still saying wait patiently. Exhausted
ref:_00D6F1P9tq._5002xAH0Qs:ref

Dear Sir/Madam i already complain about many times that i have paid for all my loan accounts but you didn't close my account.they are in active status till now.when i check my cibil they show active.in last complaint you give me a reply that current balance is 1 because, if you will do it zero then my zest money account will be Closed or unoperatable. then i says to proceed any close the account. after reaching to so many times to zest money on mails there is no solution

[protected]@gmail.com

I had account with Zest money long ago number [protected]. It deactivated long ago.no any deal with zest money now. But there is active account in my CIBIL report DMI[protected] As active.it is fraud activities from zest money. So close and remove all credit account from my Records, otherwise I shall file legal action against company. Ok

Dear sir/mam,
I have no loans of this amount but in my CIBIL report this loans are showing active.I have never taken any loans of this amount.I don't know how this amount is not showing active in my CIBIL report.This is a wrong update.This loan account not mine. Four loans are showing active in my CIBIL report.
For your wrong update my CIBIL report showing bad.and my loan application rejected.Please remove this loan account from CIBIL as soon as possible. Otherwise I have to take legal action against moneywish and zest money. Please remove loans from my CIBIL report.
Loan details and TransUnion CIBIL report attached below.

1. Credit institution:- Moneywish
Account no:- FF6F43F50333
Account type:- Consumer loan
Ownership indicator:- Individual
Loan amount:- 8299
Open date:- 18/08/2020

2. Credit institution:- Moneywish
Account no:- [censored]62E4443C
Account type:- Consumer loan
Ownership indicator:- Individual
Loan amount:- 1599
Open date:- 29/07/2020

3. Credit institution:- Moneywish
Account no:- 4C84507E9A38
Account type:- Consumer loan
Ownership indicator:- Individual
Loan amount:- 2499
Open date:- 28/07/2020

4. Credit institution:- Moneywish
Account no:- ZM03972
Account type:- Consumer loan
Ownership indicator:- Individual
Loan amount:- 4000
Open date:- 18/03/2020

Completed two loans from zestmoney and they aren't reporting the same with the credit bureau's. even after reporting them they are not resolving.

as a result they are showing as active loan in my cibil report and unable to get another loan from other lending providers.

Hi Team,

I have requested multiple times for the settlement of my OutStanding Amount. Registered mobile# [protected]

I am totally broken due to loss of my business (you can validate in CIBIL - regarding my debts and creditcard outstanding amount)

Customer care Taken the request and told to wait for the confirmation, No One has not contacted me for settlement .