[Resolved]  Zestmoney — not taken loan but reflecting on my pan number

Address:KPhb colony 4th phase, Hyderabad, Telangana, 500072

Hi,

Regarding the loans i have not taken but reflecting in my cibil report yet i already raised a concern and filed a case in cyber crime hyderaabd and in consumer court yet the issue isn't resolved till now as the zest support team said they will close the loans on a call but the loans are still reflecting in my cibil report and it is effecting my cibil score. Please take care of it.

The 2 loans are 1. Ghalla loan (12000rs) 2. Dmi finance (10000rs) respectively.

These above loans are provided as vouchers to some one who created a fake profile with my pan number in zest money. The zest money people not taken proper verification and provided voucher loans to wromg person and now the loans are on my pan number.
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Feb 1, 2020
Complaint marked as Resolved 
ZestMoney customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2019
ZestMoney Customer Care's response
Hi Gajjela prudhvi kumar,

As communicated over email (Case Number [protected], there's no sufficient proof to declare the loans as a fraud. We regret to inform you that your contact details cannot be changed as two of your loans are in arrears.

We apologize for the inconvenience and appreciate your patience.

Assuring you the best of our services.

Regards,
Team ZestMoney
Complaint comments 

Comments

Dear Team

I have activate amazon pay voucher codr of rs. 15999 and i have not yet purchased product so request to you please cancel my voucher code and delete my account and stop emi application
deepak purswani's reply, Dec 28, 2019
Dear Team

I have activate amazon pay voucher codr of rs. 15999 and i have not yet purchased product so request to you please cancel my voucher code and delete my account and stop emi application
I am not interested
I have few credit accounts in zetmoney some month it will b due same time am paying that with late fee also but daily they will do threatening call from 100 mobile no and they will do harrasment msg from 100 mobile and they are tourchering like anything,

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