Zivame Complaints & Reviews

I want refund in my bank account and not as z coins...how to do that

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I have order product on 18 July and I have returned on 23 July and it's been 1 month I have not received any refund amount please solve my issue ASAP. I have all proofs

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I order 2 night suit pyjama set.
Only one delivered and not second delivered and no refund...my no is [protected]

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Hii, I placed an order from zivame app but by mistake I didnot change my adress. It will be delivered in my old address. I already paid amount . Pls. Resolve it

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I placed the order on 5th august 2021, until now i still have not received the order. The customer care number is not reachable i tried from both my numbers, the call does not go and it is blocked. I have not got a resolution for my issue.

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Address: S-183 Pandav Nagar near rishi dental clinic

Size are not fit...so please exchanged my product

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I need refund in my account no only against order no[protected], It doesn't fit me and I am continously contacting on numer but no one is picking up the phone or else your executive is busy.

Kindly do refund on immediate basis.

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My account is hacked by this person

Name : Sagar, Mahima dham colony, ward number, ward number 23, Bhopal, Madhya Pradesh - 462046

This guy has placed an order using my account and has bought two items with my Z coins worth 1544

I see a lot of complaints like this and I do not trust Zivame. I need the Z coins to be refunded in my bank

Why has the company not acknowledged the leak? So many customers are getting affected and are losing their peace of mind.

I need my hard earned money to be repaid to my bank account ASAP

The order number is[protected].

Please cancel this order

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Zivame refunded with zcoins which are of no use since I wish no more buying from them because my size is not available. Kindly transfer my money back Zivame.

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I had bought two bras with zcoins, but only one was received.But my 355 zcoins was deducted and not returned.plz jaldi refund kro so that i can buy something else.

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Address: Market sqaure mall, madiwala, bangalore

I have purchased one saree shaper from market square mall madiwala outlet on 19 th of August. The product was not that that satisfying and not correct fitting to me. When i ask for refund the sales girl was so rude to me (herself nadiya ) so kindly informing that customer service is not even good for 1 %

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My order id was[protected] and i placed my order on 19th August 2021 at 11.58pm. My money was deducted from my PAYTM but the order was cancelled. Kindly look into this matter and resolve it asap....

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Address: [email protected]

Bought a product and it was misfit… these guys refunded z coins instead of money…. Now everytime I think to purchase something n go to website products are out of stock … this has been going for a while and now they have zeroed my z coins which was Rs. 1467 in terms of money.. trying to reach to customer support but no response… now only a flash msg showing that your points got expired which was never there intimidated by any msgs or before this… I mean u guys took money n product too and u have such a audacity to eat clients money… Kindly stop promoting such pathetic and unprofessional services… if I haven’t received a product you guys are not bound to take money for it

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I have returned 2 products and i wanted to talk with customer care bt no one linked.. I tried so many times... I want by refund in my bank account

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Prepaid order placed on aug 15 2021.not shipped yet even after 4 days.kindly resolve

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Aug 20, 2021

Complaint marked as Resolved

it was already shipped but was not updated in tracking status thanku

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I have ordered on July 13 & order ID is[protected], but my order two item is not received date is expected many many times Then I cancelled that items. Pls refund my amount.

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Address: Fake Company

Actually I'm Trying To Place An Order To My New Address The Order Is Going On Hold... Please Remove Off This Glitch Or Bug... Because Is Not Accepting New Address...My Money Got Deducted From Zcoins But Haven't Received Order Confirmation And Order Is On Hold From Last 6 Day's...Fake Site Don't Order Anything From Zivame

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I had 730 zcoins in my zivame account. My account was hacked by somebody name Prakash Maurya, Bihar. I immediately informed zivame team and they assured that the order will be cancelled and zcoins will be refunded. I waited for 6 days and no action was taken.

Now zivame account is showing that two of items are delivered.

Please refund my zcoins.

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Website: www.zivame.com

I have ordered on 5 july 2020 & order id is[protected], but my order is not received date is extended many time, then i cancelled my order throgh coustomer helpline no . They cancelled my order but not refund my amont . My tra6 id is[protected] for amont 876. I tried to contact to zivame on its help line no . But no fruitful response ccomes out . Please provide solutions of this issue .

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Oct 8, 2021

Complaint marked as Resolved

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Aug 11, 2021

Updated by Shikshagoyat Typing mistake in my order id and correct id is[protected]

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My Zivame account was hacked on 8th Aug and purchases were made using the Zcoins in the account by Ms. bhavya g
prem ganga chs kasturba road, mulund west
MUMBAI, Maharashtra, 400080
INDIA
T: [protected]
The order no #[protected]

Zivame has a rule of not cancelling the order of cosmetics. So I am unable to cancel the order and also loose the Zcoins present in my account. I want the order cancelled and the money refunded to my account.

Aug 10, 2021

Complaint marked as Resolved

The Zivame team refunded my money

Zivame customer support has been notified about the posted complaint.

Aug 10, 2021

Updated by Zcustmomer zCoins: ₹ 1497 were used to make payment. I would like that to be refunded at the earliset

Zivame Complaints & Reviews

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Zivame reviews & complaints page 11

Bra

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Bra/refund not received from 1 month

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No refund of my order

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Wrong address

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MY order was not delivered

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Size exchange

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Refund against order no 713740285

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My account is hacked and close to 1500 of my Z coins are preferred

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Zivame refunded with zcoins.

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Zcoins

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Saree shaper

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Order cancelled

Refund of Z Coins

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Regarding chat with customers

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Order not shipped yet

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An item ordered items not delivered

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Order's Going On Hold

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Account was hacked and order was placed using zcoins

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Refund of cancelled order

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Zivame Account Hacked

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