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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
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706
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Zomato reviews & complaints page 10

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S
Simhadri pati
Dec 17, 2023
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Sir my id verification is on pending.
waiting time (2-3 Ho h rs) but its been 3 days completed but still process is on pending.
I paid 600 if my verification failed refund my damn money
My ID- FE3391751
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    K
    Kancharla Vaishnavi
    Dec 15, 2023
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    I have paid but it is showing has payment failed.can you please look into this issue
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      L
      Lipsa_98
      from Hyderabad, Andhra Pradesh
      Dec 15, 2023
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      Website: Zomato

      I ordered food at 10.29 pm & got my food at 12.09 am, after calling multiple tym n msg to zomato guys. Even i told dem i can't wait for long refund my amount i don't need my order. They won't listen n delivery partner also refused to tk food bck and zomato agents are telling stories. Itna fraud he zomato on time guarntee scheme ka name me loot macha rha he, on time bolke delivery nhi hua toh apka order ka 1/4 th amount hi refund deta he... Waste fellow ko hire kre he illiterate logon ko rakhe he ek query solve b nhi krpaye. Money toh waste hua even food b kyun ki unko jese b wese food deliver krdena tha bs aur kya chahiye unko... Kindly need clarification.
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        T
        tejaspradyumna
        Dec 10, 2023
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        I have submitted the account verification on 9th Dec 2023 but still the account is not verified after 24 hours. Please help me on this
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          S
          Shaikafridi
          from Kothagudem, Andhra Pradesh
          Dec 10, 2023
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          Address: Kothagudem , telangana

          My I'd is terminated due to identity fraud so it was my mistake so I did not repeat next time I was past 2 and half years in Zomato so last 9 months my I'd is terminated so please activate my Zomato I'd

          FE ID is FE985799
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            M
            M Ibrahim khan
            Dec 8, 2023
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            Address: Ahmedabad Gujarat

            Sir please open my id me ne order cancel nhi kiya dusra rider order lekar gya or cancel kiya toh mere cancel mein add kar k meri id terminate Kyu kardi
            Please check karo or meri id open karo
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              K
              Kar98
              from Faridabad, Haryana
              Dec 8, 2023
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              सर, मैं 6 महीने से जोमैटो में काम कर रहा हूं, लेकिन पिछले 3 महीने से बार-बार रद्द होने के कारण मुझे नौकरी से निकाल दिया गया है, सर मैं बहुत गरीब हूं, सर मैं अपने परिवार में कमाने वाला अकेला हूं सर, मैं 3 महीने से काम नहीं कर रहा हूं।सर, मैं आर्थिक रूप से बहुत परेशान हूं सर, मैं आपसे विनती कर रहा हूं कि कृपया मेरा जोमैटो अकाउंट अनब्लॉक कर दें, सर यह रद्दीकरण मेरी नहीं, ग्राहकों की गलती है सर, कृपया मेरा अकाउंट सक्रिय करें और कृपया मेरी क्वेरी का समाधान करें तेज़
              Name-Kartik mishra
              Fe I'd -Fe2598240
              Phone no-[protected]
              Location -faridabad NIT
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                V
                vivekwifi
                from Jamshedpur, Jharkhand
                Dec 8, 2023
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                Address: Gurgaon

                Sir mujhse galti ho gyi fraud location me I'd terminate hua hai please sir meri family sab prblm hai meri job chali gyi.4 yr se Mai work kar rha tha please Active my id...jo penality hai ap le lijiye but activate my id sir please sir
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                  S
                  Shabaz07
                  from Mumbai, Maharashtra
                  Dec 7, 2023
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                  Hello sir, my zomato delivery id been blocked and deactivated for 2/3 years please get my zomato id activated.

                  Name ; SHABAZ ZAKIR KHAN
                  Zomato I'd ; FE1980026
                  Location ; MUMBAI MAHARASHTRA, INDIA
                  Contact no ; [protected]
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                    K
                    Kavya_yadav
                    from Kanpur, Uttar Pradesh
                    Dec 6, 2023
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                    Yesterday I ordered from zomato a dominos pizza but the payment was failed and the order was cancel but my money was detucted fro my account and till now zomato is not refunded my money
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                      I have ordered for a cake using Zomato for Rs. 867.49 on November 25, 2023 for my mother's 80th Birthday and since I am in Bangalore, I have given my sister's address where my mother lives and Zomato Agent declined my order and cancelled my online order during the delivery of the order. Zomato Agent spoke to me and sister's son for the address and we confirmed that the address and the agent said that the address is different...
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                      O
                      Nov 30, 2023
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                      Address: 219/3 insar bazar panipat 132103 Haryana

                      Sir mai zometo me dilivery boy Ka Kam karts hi MERI I'd number FE 791784 Jo Vinod Kumar ke name se hai date 22/11/2023 Jo mere pas order Aaya oder number [protected] restaurant name cheesecake, &co. Hai mane order morning me 10 : 14 mint pe Liya or order dilivery ke liye pahuch Gaya 10:25 pe Mr gorav hi ki order dena tha mane waga mane phon Kiya ki Aapka oder leke Aaya Hu par call ki koi jwab nhi masege nhi Kiya center help line numbers pe phon Kiya phon trai Kiya koyi jwab nhi intjar Karne ke bad order incomlete ho Gaya next order multi tha Pura Kiya fir cheesecake.co restaurant Ka order Baja wohi costmer Ka order Jo 10:30 or incomplete huwa tha Mai order Lene Gaya Liya or costmer ke Ghar pahuch Gaya es Baar order Diya par mujhe pase nhi de Raha tha mane help me phon Kiya lambi bat huyi Aapne oder cancellation me Dal Diya or I'd black ho Gayi
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                        N
                        Neha Reddy1111
                        Nov 28, 2023
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                        I had ordered veg chickpea nuggets from firangi bake and I received chicken nuggets. And the zomato customer care person is not ready to acknowledge that it’s chicken. My parents are vegetarians and they ate a bite it thinking it’s veg and it was smelling so I tried it and it was chicken and all they do is say that we will give refund. I mean we are Hindus and my parents don’t eat non veg. They said they escalated the issue and only lies.
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                          S
                          shanta.iitb
                          from Delhi, Delhi
                          Nov 26, 2023
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                          Biryani not packed well..
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                            C
                            CHANDRA bna
                            Nov 26, 2023
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                            Order no [protected] i ordered half plate chicken changezi from zomato biryani king restaurant they sent quater plater when i call restaurant they said to complain on zomato and zomato said restaurant owner say that i send him proper product by this zomato do not hear anything from my side even i just clicked photo and sed and i call restaurants just after seeing half but zomato don’t ready to hear and compensate they not redy to hear my problem restaurant send me quater plate pls help
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                              I
                              inamdar.shabbir
                              from Mumbai, Maharashtra
                              Nov 25, 2023
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                              I had ordered mysore pak which is available in 2 variations (hard & soft). I ordered soft variant and got hard variant delivered. On speaking with zomato's call center team, they denied for any help saying the order which is delivered is correct. They don't have any image or description to support the argument.
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                                A
                                Abhishek Saini 753494
                                from Moradabad, Uttar Pradesh
                                Nov 25, 2023
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                                Address: Ramtaliya linepar moradabad

                                Meri id ko creat kare huye 3 din ho gaye hai lekin meri id verify nahi huyi hai meri id ko jaldi se jaldi verify karne ki kirpa kare
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                                  V
                                  Nov 25, 2023
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                                  Address: Cha Chandra,imdihalli road, Whitefield Bangalore Karnataka

                                  Sir main Zomato delivery kam ke liye id banayi lekin I'd verification failed show kar Raha hai EV document ke problem show kar Raha hai please sir help me and solve my I'd verification problem
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                                    S
                                    sid1984
                                    from Bengaluru, Karnataka
                                    Nov 23, 2023
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                                    False promise on On time Guarantee Refund

                                    I ordered item from Meghna Foods on 18th Nov, which delivered delayed and I claimed against on time guarantee for delivery. As per that I should get 100% refund but got only 135rs. But I couldn't see that in anywhere to use in next time.
                                    For that reason I was continuously trying to contact through help within app but the auto chatbot says your claim is done. So there is no more option to further ask or clarify my query.
                                    Today...
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                                    Rizvan ashrafi
                                    from Nanded-Waghala, Maharashtra
                                    Nov 22, 2023
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                                    I created I'd successful but profile verification pending not connecting customer care all time busy call team leader but not responding call
                                    What is this i pay 1280 join payment
                                    All process completed but I'd not active what is problem please solve problems immediately
                                    Name : ashrafi rizvan ur rehman
                                    Mohammed Nauman
                                    My I'd : FE3299548
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