Zomato Complaints & Reviews

Hello sir meri FE1888060 I'D sir meri id poor performance se 11 months pahle deactivate hui uska maine clear reason btaya fir bhi meri id nhi ho rahi hai sir plz help me to Activate my I'd.

On 11/03/2024 I ordered 3 pizzas from La Pino's restaurant at Ahmedabad worth Rs 177/-. The delivery boy came and asked me to pay Rs 252 /- . When I said please check your details, he started physically fighting with me. So I moved a little bit away and called the restaurant. But surprisingly the restaurant refused to help me and said whatever delivery boy is asking, I have to pay that amount only. Meanwhile the delivery boy entered in my house and started fighting with my wife. He abused her and talked very unethically. Moreover he threatened me and my family.
Somehow I closed the door and called Zomato customer care for some urgent action. But the executive said "We have noted your feedback and will try not to repeat such incidences". The executive was not taking anything seriously and disconnected the call. The delivery boy came again and started abusing and threatening us.

Dear Concern,

I have placed an order for Chicken Biryani from Kolkata Biryani on 10-Mar-2024 at 10:01 PM bearing order no # [protected]. Initially the expected delivery time was showing as 30 mins but subsequently it keeps on increasing. I kept on calling the service delivery partner after 40 mins from the expected delivery time, but he didn't respond. Then I started to chat with your support team at 10:42 PM to know the status of my order. I have been informed that order has been picked and expected to reach by 10:51 PM. Then your agent Varjot connected me and further shared a fresh estimated time of delivery by 11:17 PM. But again failed to keep the commitment and then I had been connected by your service agent Nawed. After lots of followup and mental harassment finally at 11:28 PM one of your delivery partner arrived with frozen biryani. It was not at all acceptable, so I have refused to accept the order. Nawed offered to accept the order with compensation. But It was not acceptable at any cost for such poor service where you are charging delivery fees.

I had to prepare food late night because of your failure to provide services on time. I am not satisfied with return of my order value only. For such poor services and mental harassment, I demand Rs. 10, 000 as compensation. If my complaint is not served properly and within next 10 days, then I will be bound to put a complaint at Consumer Court.

I have not received my refund amount. After multiple follow ups there is no resolution.

There is no cash on delivery option in my phone. It always show that cod is not available at this moment.But it is coming when I order with other phone. Why Zamoto have a option to add on more to order, why there is no option for edit your order after placing the order. Restaurant refused to edit order( Sagar Ratna) and customer support was very rude too. I had to cancel as no option for me. This is the reason they have taken my COD option. I am visiting India don’t have online option. Please resolve this. Thanks

I have completed my 1st order and also completed 4 more orders but still zomato showing that i have not finished my first order after finishing the order t-shirt and bag will come so please solve my problem

I'm yuvashankar my id is FE3577947
My complaint is i have paid 150rs and submitted all documents but it shows verification failed so please solve my problem...

My name is Navpreet Singh.My mobile no.is [protected].my mobile was lost during a order so i can't complete the order.

On[protected], I ordered food from 4M Biryani Hotel located in Musheerabad and total bill was 216 rupees . So, as my online payment was not working i gave him cash of 490 rupees, he said i don't have cash and he said "I will do online payment of 300 rupees" but when i checked my "phonepe" it is showing payment failed . I did calls and dropped a message but that person is not replaying .So, please I am requesting you to refund my money back or if really did a payment I want the transaction id so that i can complain in my bank and get my money back.

Sir Zomato bag and tshirt not received from 27 days. They said my address was wrong but after that they re-enter my address on 4 February and tell that received 7 to 10 days but wright now not receive

So today i ordered food paid in advance . I was waiting . The order eas confermed and the delivery guy was shown to be on the eay . But after waiting half an hour, The order didn't arrive at all . Instead I got a messag that My order is canceled and my money is gone too . They gave this excuse that they couldn't get to me by call. Which is a lie as I was on phone all the time. .

I placed order from zomato from pizza crowd order no. [protected] of amount 87.12, in that order 1 rupee was to be deducted from my wallet and rest of it I got request to pay it on gpay but on gpay it's showing that payment got successful and my order is not placed, please help me to provide that refund I am sharing payment details
Upi transaction I'd[protected]

My fe id 901397.devaram vishnoi .my id terminate pls open my id

My id open background verification problem

Mobile no [protected]
I'd no fe2960211

Hello Team Zomato.
Main Abhishek Kumar honest Zomato delivery partner hu Mera mobile kharab hone ke Karan selfie theek se nahin De Paya tha isliye selfie kharab aaya tha Humne koi bhi kabhi Jindagi Mein Jab Se Zomato Mein kam Kiya Hai Kabhi fraud nahin kiya hai main hone Zomato delivery partner hun Main Ek air se ghar per Baitha hun Yahi Intezar Mein ki Zomato ka ID khul Jaega meri koi bhi Galti Nahin Hai Sar please meri ID activate karne ki kripa Karen please meri ID activate kar dijiye sar
Name = Abhishek Kumar
Id FE884013
Address = Mahadev Talab Road near town hall Giridih
Location = Buxidih

Sir I am 5 years Zomato working delivery boy, sir my id please activate sri next time no issue please activate

I'd terminat

Hi sir / mam
My name is sharukh Khan chowdhury
My Zomato I'd FE3588213
Please my Zomato I'd disabled
Please enable my I'd

My problem ev document failed
Please my problem solved

I ordered food from Zomato yesterday worth 414rs. The delivery guy didn't deliver my order and Zomato gave me 414rs coupon which I used today in the morning . I used 330 from that amount and the rest was wasted . This is unfair.