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Zomato Media Pvt. Ltd.
| Website: | www.zomato.com/india |
Address
139-P, Sector 44 Gurgaon Gurgaon District Haryana India - 122002 |
Customer Care Phone Numbers and Contacts
Additional info
United States
+1 844 896 6286
United Kindgom
+44 20 3095 4951
Australia
+61 450 266 295
South Africa
+27 871 352 196
Key Executives
Mr. Deepinder Goyal
Chief Executive Officer, Co-Founder and Director
Mr. Pankaj Chaddah
Co-Founder and Director
Ms. Surobhi Das
Chief Operating Officer
Mr. Gunjan Patidar
Chief Technocrat
View More Information... Key Executives
Mr. Deepinder Goyal
Chief Executive Officer, Co-Founder and Director
Mr. Pankaj Chaddah
Co-Founder and Director
Ms. Surobhi Das
Chief Operating Officer
Mr. Gunjan Patidar
Chief Technocrat
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Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.
Zomato related photos (1854)
I've not received my order and in that shitty app of yours its written that the order has been delivered which is not true
Showing incomplete payment
Due to wrongful termination
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I've not received my order and in that shitty app of yours its written that the order has been delivered which is not true
Showing incomplete payment
Due to wrongful termination
My zomato id terminated plz unblock
Food not delivered and executive support did not help
My Zomato I'd is terminated please activate my id
Amount deduction without any order placement
Re-activate my ID
Zomato Complaints & Reviews
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Zomato — Delivery boy shouted with abused words and came to hit with helmet
Today (20/03/2021) I have ordered food from hotel paradise cochin kerala. At time of delivery the delivery boy (Jithu Shaji) shouted with abuse words while i asked for why you late, and last he came out from his bike to hit with his helmet. I am living with family, the delivery boy shouted very badly with abused words in front of my small child and wife. I have the cctv footage regarding this issue, i will raise complaint to police station with CCTV footage if i dont get a positive response from your side. Now why zomato like a Gunda.. Soo worst situation. Very pathetic
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Zomato — Missing items from my order
I ordered food from zomato and some items were missing so I contacted delivery boy as well as zomato but nobody addressed the problem. It was so embarrassing in front of my guests and had to order from nearby place to compensate food. Zomato service is so pathetic, they did not do anything about it. I want my complete refund with the apologies.
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Mar 20, 2021
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Zomato — Please activate my zomato rider I'd...my I'd terminated few months. I'm poor student. Please help me Sir...Activate my zomato I'd
Name - Manpreet Singh
Fe I'd - 160822
Location - tripuri.
City - Patiala, Punjab
Fe I'd - 160822
Location - tripuri.
City - Patiala, Punjab
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Mar 20, 2021
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Zomato — Sent Incorrect stale item Zomato refused to replace or refund [Resolved]
Wow Momo, Sent Me Stale, And Half Sized Au Gratin, Zomato Refused To Either Replace Or Refund Me For That Order. They Wasted 1.5 Hours Of Mine And Did Nothing.
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Mar 19, 2021
Complaint marked as Resolved No description.
i deleted my zomato account,
problem solved, swiggy is far better
Mar 20, 2021
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I order food through Zomato at around 10:00 PM. i called delivery boy for the confirmation and he agree for the delivery its...
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Zomato — Money debited from a/c but not refunded by Zomato
I tried placing an order on 6th Feb for 448.50/.The payment Zomato payment page showed as 'Payment Declined'.Contacted my bank and they confirmed twice on email that the payment is correctly credited to Zomato .Even Google pay reflected payment confirmation as credited to beneficiary.
Order Number- [protected]
Despite contacting Zomato n number of times, they are not refunding the money.They send a standard robotic reply that contact you bank and wait for 5-7 days.
Order Number- [protected]
Despite contacting Zomato n number of times, they are not refunding the money.They send a standard robotic reply that contact you bank and wait for 5-7 days.
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Mar 17, 2021
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Hi sir,
The order id#[protected] was delivered and I kept the item at the customer place as he refused to come...
The order id#[protected] was delivered and I kept the item at the customer place as he refused to come...
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Zomato — Received bad food
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Mar 17, 2021
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Zomato — 6 roti 1 dal fry burnt spilled cooled waste quality food
My order I'd-[protected] my order was full waste quality and spillage all over bag so I want my full instant refund
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Mar 17, 2021
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Mar 16, 2021
Updated by Vinay Galande I want instant refund on this order it is getting problem with my health
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Zomato — Refund for payment to wrong restaurant [Resolved]
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Mar 19, 2021
Complaint marked as Resolved Zomato chat support helped and I got my refund
Mar 16, 2021
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Zomato — About refund from Zomato
Zomato members are saying thar they sent money to my upi
But I didn't get money in my account
This is the refrence number[protected]
Transaction ID;202110308111212800110168969188437335
But I didn't get money in my account
This is the refrence number[protected]
Transaction ID;202110308111212800110168969188437335
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Mar 16, 2021
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Zomato — Id disable
Hi my name is Mohammad shahanavaas I'm a Zomato delivery boy in hyderabad...yesterday I have done 1 Daniel reason to Daniel is the order size is too large it coudnt fit in my bag so that's y I dany the order just 1 order...then the company disable my id pls sir get me rid of this problem...
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Mar 15, 2021
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On 12th of March I ordered food from Zomato. Order id [protected]. They delivered smelly food with lots of oil in it. When...
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I joined as a zomato delivery partner three weeks ago. Now it shows that my ID has been disabled due to BGV failure. I don't...
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Zomato — Wrong parcel delivered
Today I ordered chicken biryani from the hyderabadi biryani house jabalpur.The delivery boy came for the delivery and delivered wrong parcel to me.I tried to contact him several times but his phone is going busy .He could have came back and take the wrong parcel and can deliver the correct one but he did not do it.Please look into the matter.I am jabalpur residents haathitaal colony jabalpur.
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Mar 14, 2021
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My order order no:[protected] was canceled by the delivery agent claiming that the delivery guy had called me and i had not...
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Zomato — Id unblock me
My Zomato I'd is unblock me.
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Mar 11, 2021
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Zomato — Please my id has been enable kr dijiye,taki mai log in ho sakun.
Please mera id disabled ho gaya hai, mera id enable karne ki kirpa kare,
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Mar 11, 2021
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I ordered 2 items to zomato.. I didnt get any call from them.. To the phone we got that 2 items are delivered.. But it wasnt...
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Latest Resolved
- Food not delivered and executive support did not help
- My Zomato I'd is terminated please activate my id
- Sent Incorrect stale item Zomato refused to replace or refund
- Refund for payment to wrong restaurant
- Food delivered was unsatisfactory and no customer support.
- Payment made but order not confirmed
- Please mera I'd unlock karo
- I'd Terminated
- My zomato rider I'd terminated
- My account has been suspended due to bgv failed
Featured Complaints
Zomato Zomato - I have received raw and uncooked food Zomato Zomato - Unauthorized Transactions Zomato Zomato - blocked zomato account.
Complaint Status