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Zomato Complaints & Reviews

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Updated: Jun 21, 2025
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705
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Zomato reviews & complaints page 3

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A
Afzal Shah1
Jul 16, 2024
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refund related issue order id 5991697123

Dear Team,
I was expecting refund of 22676.45 but only rcvd refund of 10000 for the said order Id. I have attached the screenshot of refund confirmation and cancellation fee waiver provided by your team. Please look into it, as it's the whole months salary for me.

I have confirmed multiple times with your support team and they said I will rcv a refund of 22676.45.

I have checked the restaurant about...
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I am Anoop C SHAJI FE4320332
The payment has been money of rs 1600 and after that I have done with my training when I am going to do profile verification I submitted all documents...after submitting all documents...the document cannot able to submit.

Please resolve and issue or else please refund my money asap......
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G
GURJIT PAL SINGH
Jul 11, 2024
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Wrong supply of food

Address: SM 16, Padamnabhpur

Date of incident : 10/07/2024
Supplied at 9:20 pm
Restaurant: Bhaiya Ji's Biryani, Durg
Ordered 2 Chicken Hakka Noodles
The restaurant delivered Veg Hakka Noodles (2 nos) and when we complained to them, they behaved very rudely. Our family members are regularly ordering on Bhaiya Ji's through Zomato. We want decent behaviour from the restaurant....
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U
ujjwalbhatt
from Dehradun, Uttarakhand
Jul 10, 2024
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Zomato delivery partner team leader against complaint

Address: Chandrabani Pithuwala Khurd near, sheeshpal General Store

Zomato mai mai 3saal se kaam kar rha hu meri id band huvi 7 mahine pehle mane team leader ko bola to usne bola dekte h par koi karwani nhi ki meri I'd ki na ho Zomato company k pass meri I'd recheck karne ko beja na mera phone utta rha hai mobile switch off kar deta h team leader Zomato ka mere zone ka bas check kare Bina bola ek bar ki nhi kulegi please meri id kulwademuje kaam karna h team leader ko bole Zomato ke
Meri I'd h FE.1695039...
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A
Jul 7, 2024
Jul 7, 2024
This thread was updated on Jul 7, 2024
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Mismatch id

Address: Whitty Bazar Mahadev Talab Road Giridih

My id FE884013 sir mem meri mismatch ke Karan band gyi meri pahle ka profile me ab bhut change ho gya h esliye meri I'd band kr di gyi please activate my ID please...
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M
meettrivedi
Jul 5, 2024
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Profile id verfication pending

My id verification is on pending.
waiting time (2-3 Ho h rs) but till 12 hours completed but still process is on pending.
My ID- FE4271973...
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M
MAHIN V A
Jun 27, 2024
Aug 2, 2024
This thread was updated on Aug 2, 2024
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Resolved

Background varification failure

Address: VEEPANADAN HOUSE VENGOLA 683556,KERALA,ERNAKULAM

Hi team,
This is Mahin V A. I am working with your Company last 5year. But last 3 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Mahin V A
ID: FE818880
LOCATION: PERUMBAVOOR
City: KOCHI...
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S
Shaibaaz khan
Jun 20, 2024
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Address: Bhironath nagar kusgav lonavla

Hi,
My name is shaibaaz khan my id is terminated from past 7 month .I'm working with Zomato from past 4 year but now my id is terminated due to distance fraud please reactivate my id FE821108
Zomato customer support has been notified about the posted complaint.
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    D
    Dineshsalem
    Jun 11, 2024
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    ID is hold

    My ZOMATO account is hold.
    Kindly release my account to do my job....
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    A
    Amit2410
    Jun 9, 2024
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    Related to my order

    I have ordered food through Mc donalds from zomato on 6th June 2024. The food which was delivered to me and the coke was fully splitted and 3 of the glass was empty fully. I have complained in zomato but they said send me a proper video and photos, I have sent everything which was clearly visible coke is splitting but when I ask for refund they are simply saying that video is not proper we will not provide you with refund....
    +1 videos
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    G
    Gauri Vanita Pachpol
    Jun 3, 2024
    Jun 3, 2024
    This thread was updated on Jun 3, 2024
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    False claiming of the amount

    I ordered a waffle box from belgium waffles on 3rd june 2024 at around 3 am
    it was a prepaid order
    but due to some circumstances i canceled the order in 3 minutes
    and as a cancellation charge they charged me an entire sum of rs 541 that is my order value
    neither they r ready to compensate nor they are willing to send food for the same amount
    and 541 rs is a big amount and they just say that sorry maam...
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    S
    svsandyyy
    from Mumbai, Maharashtra
    Jun 2, 2024
    Jun 2, 2024
    This thread was updated on Jun 2, 2024
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    refund rejected

    Address: House no 194 Santoshi Mata Chawl Anna Bhav Sathe Nagar rood no 22 Wagle estate thane 400604

    Hi, my name is Sandeep Vishwakarma
    I have ordered the food on Zomato on yesterday 1st June 2024.
    The online payment was also done from Zomato wallet.
    Later the food was also rejected from Zomato end and I do not get the refund back in my wallet
    I have reached out to Zomato on this by they have said you have cancelled and now the refund is not possible, the order got cancelled within 5 minutes
    my order ID...
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    M
    Md kayrul
    from Bengaluru, Karnataka
    May 29, 2024
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    Zomato Delivery id terminated

    Sir Namaste My Name Is MD Kayrul Amin My I'D Is FE2789395. I Have Worked With Zomato For Last 2 Years To Work As Zomato Delivery Partner But I Am Not Able To Complete The Order But Any Order Gets Canceled Due To Cancellation Or Incomplete. I Don’t Know About The Difference Between The Two, It Is Incomplete Meaning Our Solution Has Not Come Or The Solution For Cancellation Has Come To US, So Sir, Please Check Whether Zomato ID is Terminated...
    +2 photos
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    B
    burhan1234
    May 28, 2024
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    Resolved

    Items were missing in my order and refund request was denied

    I ordered food from subway with order ID [protected].
    One of the items in my order - a protein shake was missing

    First of all, there is no way to talk to customer service. The bot "Zia" simply asks you to email [protected]@zomato.com which says that it may take upto 72 hours to get a reply which is unacceptable

    When i did email them about it with all the proof -
    Pictures of the bill and what i received...
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    R
    rohit arora
    from Jaipur, Rajasthan
    May 27, 2024
    May 27, 2024
    This thread was updated on May 27, 2024
    Resolved
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    Resolved

    Address: Zomato online app

    I ordered a cake from Zomato and they delivered different cake. when i complained they were agreed that they delivered wrong, but they also said that we can't do anything in this matter. they told me quality of item is not their responsibility they care about only safety. they are not ready to provide the resolution.
    order no. [protected]
    May 27, 2024
    Complaint marked as Resolved 
    didn't received any call or email from anywhere. didn't receive resolution.
    Zomato customer support has been notified about the posted complaint.
    May 27, 2024
    Updated by rohit arora
    waiting for the resolution.
    May 27, 2024
    Updated by rohit arora
    Zomato delivered wrong cake when i complained they said the quality and design is not their responsibility they care about only safety. and they can't help in this. i ordered different cake they delivered any other cake.
    order no. [protected]
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      S
      Shiv@1356
      May 27, 2024
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      Id block and terminate

      Hi sir my terminated not any reason giving me
      My Id FE910022
      Please resolve my complaint zomato partner register number is [protected]
      I am not doing any mistake delivery the order but Zomato company was my ID terminated not giving me any notice please resolve my problem and deactivate my ID...
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      D
      Da9084
      May 22, 2024
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      Delivery partner id terminated

      Hi team my zomato id "FE3304676" got terminated for high denials, I'm accepting that my denials was high but it's because sometimes my phone's display doesn't work due to which I was unable to accept the order I'm requesting you with folded hands please reactivate it, you can check my rating it's 4.9 and 100℅ on time delivery, please activate it guys I'm a student and I'm fully depanded on zomato 🙏...
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      P
      Praveenn21
      May 22, 2024
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      I have ordered food from Zomato restaurant named Punjabi delight and biryani lover i got the dead fly in food these Zomato customer is very worst that they saying go review on restaurant
      +1 videos
      Zomato customer support has been notified about the posted complaint.
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        H
        Himanshukumar..80
        from New Delhi, Delhi
        May 19, 2024
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        Activate to id

        Address: RZA-324 Nihal vihar

        Mere last order me ride karte time chot lag gayi thi to me order complete nahi kar paya to meri id block ho gayi thi so please activate my id FE2354827...
        +1 photos
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        G
        goviGg
        from Delhi, Delhi
        May 18, 2024
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        Delivery charge

        Address: Ground Floor 12A, 94 Meghdoot, Nehru Place, Delhi, South Delhi, Delhi, 110019

        I ordered paneer wheat momos of price 313 rupees including delivery charge and GST, in this food value is rupees 186.25 and 121 is delivery charge and other charges. This is pure case of looting where such delivery charges are applied on food. This is disgusting and I want my refund back under [protected]@ptaxis UPI id. Invoice No: Z25DLOT[protected] Order ID :[protected]...
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