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Zomato
Zomato Media Pvt. Ltd.
Customer satisfaction rating: 10%
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4692
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Zomato Customer Care

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Address
139-P, Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
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1760
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791
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989
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429
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961
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441

Additional info

United States
+1 844 896 6286 

United Kindgom

+44 20 3095 4951

Australia

+61 450 266 295

South Africa

+27 871 352 196 


Key Executives

Mr. Deepinder Goyal
Chief Executive Officer, Co-Founder and Director

Mr. Pankaj Chaddah
Co-Founder and Director

Ms. Surobhi Das
Chief Operating Officer

Mr. Gunjan Patidar
Chief Technocrat



View More Information...

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Customer satisfaction rating
10%
Complaints
4692
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Resolved
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Today (20/03/2021) I have ordered food from hotel paradise cochin kerala. At time of delivery the delivery boy (Jithu Shaji) shouted with abuse words while i asked for why you late, and last he came out from his bike to hit with his helmet. I am living with family, the delivery boy shouted very badly with abused words in front of my small child and wife. I have the cctv footage regarding this issue, i will raise complaint to police station with CCTV footage if i dont get a positive response from your side. Now why zomato like a Gunda.. Soo worst situation. Very pathetic
Mar 20, 2021

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    Upi reference no.[protected]
    My refund got failed.
    My refund got failed
    My refund got failed
    Mar 22, 2021

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      I ordered food from zomato and some items were missing so I contacted delivery boy as well as zomato but nobody addressed the problem. It was so embarrassing in front of my guests and had to order from nearby place to compensate food. Zomato service is so pathetic, they did not do anything about it. I want my complete refund with the apologies.
      Mar 20, 2021

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        Name - Manpreet Singh
        Fe I'd - 160822
        Location - tripuri.
        City - Patiala, Punjab
        Please activate my zomato rider I
        Mar 20, 2021

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          [Resolved]

          Wow Momo, Sent Me Stale, And Half Sized Au Gratin, Zomato Refused To Either Replace Or Refund Me For That Order. They Wasted 1.5 Hours Of Mine And Did Nothing.
          Sent Incorrect stale item Zomato refused to replace or refund
          Mar 19, 2021
          Complaint marked as Resolved 
          No description. i deleted my zomato account, problem solved, swiggy is far better
          Mar 20, 2021

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          Mar 19, 2021
          Updated by Zomatadhdfaddfsdfgfadfsd
          Order Number: [protected]
          Mar 19, 2021
          Updated by Zomatadhdfaddfsdfgfadfsd
          I was rude with them also, just FYI because I was terribly frustrated
          Mar 19, 2021
          Updated by Zomatadhdfaddfsdfgfadfsd
          I have deleted my Zomato account. No longer associated with them.
          Swiggy is way better.
          Thye give a no questions asked refund
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            I order food through Zomato at around 10:00 PM. i called delivery boy for the confirmation and he agree for the delivery its...
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            I tried placing an order on 6th Feb for 448.50/.The payment Zomato payment page showed as 'Payment Declined'.Contacted my bank and they confirmed twice on email that the payment is correctly credited to Zomato .Even Google pay reflected payment confirmation as credited to beneficiary.
            Order Number- [protected]
            Despite contacting Zomato n number of times, they are not refunding the money.They send a standard robotic reply that contact you bank and wait for 5-7 days.
            Mar 17, 2021

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              Hi sir,

              The order id#[protected] was delivered and I kept the item at the customer place as he refused to come...
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              I got a break cake on order . It was my first order on
              zomato please give me zomato credits for it in my account
              order no. [protected]
              Received bad food
              Mar 17, 2021

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                My order I'd-[protected] my order was full waste quality and spillage all over bag so I want my full instant refund
                6 roti 1 dal fry burnt spilled cooled waste quality food
                Mar 17, 2021

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                Mar 16, 2021
                Updated by Vinay Galande
                I want instant refund on this order it is getting problem with my health

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                  [Resolved]

                  Hi, on 15/3/21 I made a payment to a wrong restaurant called "180 degrees Radisson" instead of "180 degrees bistro" through zomato. I have paid the latter one again. You will see two 834 amounts deducted. I want refund of the first one
                  Zomato id [protected]@gmail.com
                  Mar 19, 2021
                  Complaint marked as Resolved 
                  Zomato chat support helped and I got my refund
                  Mar 16, 2021

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                    Zomato members are saying thar they sent money to my upi
                    But I didn't get money in my account
                    This is the refrence number[protected]
                    Transaction ID;202110308111212800110168969188437335
                    About refund from Zomato
                    Mar 16, 2021

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                      Hi my name is Mohammad shahanavaas I'm a Zomato delivery boy in hyderabad...yesterday I have done 1 Daniel reason to Daniel is the order size is too large it coudnt fit in my bag so that's y I dany the order just 1 order...then the company disable my id pls sir get me rid of this problem...
                      Mar 15, 2021

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                        On 12th of March I ordered food from Zomato. Order id [protected]. They delivered smelly food with lots of oil in it. When...
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                        I joined as a zomato delivery partner three weeks ago. Now it shows that my ID has been disabled due to BGV failure. I don't...
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                        Today I ordered chicken biryani from the hyderabadi biryani house jabalpur.The delivery boy came for the delivery and delivered wrong parcel to me.I tried to contact him several times but his phone is going busy .He could have came back and take the wrong parcel and can deliver the correct one but he did not do it.Please look into the matter.I am jabalpur residents haathitaal colony jabalpur.
                        Mar 14, 2021

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                          My order order no:[protected] was canceled by the delivery agent claiming that the delivery guy had called me and i had not...
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                          My Zomato I'd is unblock me.
                          Id unblock me
                          Mar 11, 2021

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                            Please mera id disabled ho gaya hai, mera id enable karne ki kirpa kare,
                            Please my id has been enable kr dijiye,taki mai log in ho sakun.
                            Mar 11, 2021

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                              I ordered 2 items to zomato.. I didnt get any call from them.. To the phone we got that 2 items are delivered.. But it wasnt...
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