Zomato Complaints & Reviews

I am Sunil Kumar my Zomato I'd FE4383734 I have all documents complete and training complete sir but profile verification failed please help me sir
Name:-Sunil Kumar
Mobile number [protected]

Hello,

I am writing to bring to your attention an issue with my recent order. On 31st August 2024 I ordered a Tandoori Chicken Tikka Roll, which was advertised with a buy one get one free offer, as shown in the attached screenshot. However, I did not receive the additional free Tikka Roll.I attempted to resolve this issue through your automated customer service system, but unfortunately, it was unable to address my complaint. As this was a Zomato promotion, I cannot hold the restaurant responsible for not providing the free item.This situation constitutes a failure to honor the advertised offer and is a breach of customer trust. I request that Zomato investigate this matter and provide appropriate compensation of 1 lac for the unfulfilled promotion or else il have to reach out to consumer forum with this complaint.

Thank you for your attention to this issue. I look forward to your prompt response.

I booked tickets from zomato
the venue denied uss entry

Hi team, This is Arshad khan. I am working with your Company last 2year. But last month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible. Name: Arshad khan ID: FE2851480 LOCATION: Napier Town City:Jabalpur Regards, Arshad khan

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Address:
Industrial area phase 1 Chandigarh 160001

Hi team,
This is Ramraj. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: ramraj
ID: FE1019847
LOCATION: industrial area phase 1
City: Chandigarh

Regards,...

Ordered 1 chicken fried maggi from hunger maggi point which showed one chicken fried maggi and one egg fried maggi. I received the parcel from the delivery partner and found only one box in it. Immediately called the delivery partner, he said he brought what restaurant has given. On chat with customer support, they said they can't deliver the missing order and can't provide refund and asked me to take it as an exception. Bill is also not provided.

Dear Team,
I was expecting refund of 22676.45 but only rcvd refund of 10000 for the said order Id. I have attached the screenshot of refund confirmation and cancellation fee waiver provided by your team. Please look into it, as it's the whole months salary for me.

I have confirmed multiple times with your support team and they said I will rcv a refund of 22676.45.

I have checked the restaurant about they have not prepared anything for my order as it was cancelled within 5 mins of placing the order. Within 1 mins of placing the order, I reached support for the help. Even swiggy provides 2 mins time to cancel/modify the order after placing the order.

Your support said cancellation fee is waived off but I am getting message of half amount refund.

Please refund the remaining amount asap.

Regards,
Afzal Shah
[protected]

I am Anoop C SHAJI FE4320332
The payment has been money of rs 1600 and after that I have done with my training when I am going to do profile verification I submitted all documents...after submitting all documents...the document cannot able to submit.

Please resolve and issue or else please refund my money asap......

Date of incident : 10/07/2024
Supplied at 9:20 pm
Restaurant: Bhaiya Ji's Biryani, Durg
Ordered 2 Chicken Hakka Noodles
The restaurant delivered Veg Hakka Noodles (2 nos) and when we complained to them, they behaved very rudely. Our family members are regularly ordering on Bhaiya Ji's through Zomato. We want decent behaviour from the restaurant.

Zomato mai mai 3saal se kaam kar rha hu meri id band huvi 7 mahine pehle mane team leader ko bola to usne bola dekte h par koi karwani nhi ki meri I'd ki na ho Zomato company k pass meri I'd recheck karne ko beja na mera phone utta rha hai mobile switch off kar deta h team leader Zomato ka mere zone ka bas check kare Bina bola ek bar ki nhi kulegi please meri id kulwademuje kaam karna h team leader ko bole Zomato ke
Meri I'd h FE.1695039
mobile number [protected]

My id FE884013 sir mem meri mismatch ke Karan band gyi meri pahle ka profile me ab bhut change ho gya h esliye meri I'd band kr di gyi please activate my ID please

My id verification is on pending.
waiting time (2-3 Ho h rs) but till 12 hours completed but still process is on pending.
My ID- FE4271973

Hi team,
This is Mahin V A. I am working with your Company last 5year. But last 3 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Mahin V A
ID: FE818880
LOCATION: PERUMBAVOOR
City: KOCHI...

Hi,
My name is shaibaaz khan my id is terminated from past 7 month .I'm working with Zomato from past 4 year but now my id is terminated due to distance fraud please reactivate my id FE821108

My ZOMATO account is hold.
Kindly release my account to do my job.

I have ordered food through Mc donalds from zomato on 6th June 2024. The food which was delivered to me and the coke was fully splitted and 3 of the glass was empty fully. I have complained in zomato but they said send me a proper video and photos, I have sent everything which was clearly visible coke is splitting but when I ask for refund they are simply saying that video is not proper we will not provide you with refund.