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Updated: Oct 26, 2025
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Zomato reviews & complaints page 7

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V
vibhababy2000
Feb 29, 2024
Mar 1, 2024
This thread was updated on Mar 1, 2024
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There is no cash on delivery option in my phone. It always show that cod is not available at this moment.But it is coming when I order with other phone. Why Zamoto have a option to add on more to order, why there is no option for edit your order after placing the order. Restaurant refused to edit order( Sagar Ratna) and customer support was very rude too. I had to cancel as no option for me. This is the reason they have taken my COD option. I am visiting India don’t have online option. Please resolve this. Thanks
Zomato customer support has been notified about the posted complaint.
Mar 01, 2024
Updated by vibhababy2000 Still waiting for resolve. Customer care person was badly abusing me when I tried to talk to him. Not impressed with customer care.
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    Y
    Yuvashankar
    Feb 27, 2024
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    I have completed my 1st order and also completed 4 more orders but still zomato showing that i have not finished my first order after finishing the order t-shirt and bag will come so please solve my problem
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      Y
      Yuvashankar
      Feb 25, 2024
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      I'm yuvashankar my id is FE3577947
      My complaint is i have paid 150rs and submitted all documents but it shows verification failed so please solve my problem...
      Zomato customer support has been notified about the posted complaint.
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        H
        honey606
        from Gurugram, Haryana
        Feb 23, 2024
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        Address: 491/3,Prem Nagar,Sector -12,Gurugram(Haryana)

        My name is Navpreet Singh.My mobile no.is [protected].my mobile was lost during a order so i can't complete the order.
        Zomato customer support has been notified about the posted complaint.
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          N
          nikhil093
          Feb 23, 2024
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          Website: Zomato

          On[protected], I ordered food from 4M Biryani Hotel located in Musheerabad and total bill was 216 rupees . So, as my online payment was not working i gave him cash of 490 rupees, he said i don't have cash and he said "I will do online payment of 300 rupees" but when i checked my "phonepe" it is showing payment failed . I did calls and dropped a message but that person is not replaying .So, please I am requesting you to refund my money back or if really did a payment I want the transaction id so that i can complain in my bank and get my money back.
          +4 photos
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            S
            Sovan123
            from Haldia, West Bengal
            Feb 23, 2024
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            Bag and tshirt not received

            Address: Nh-41, Bhabanipur, Debhog, Purba Medinipur

            Sir Zomato bag and tshirt not received from 27 days. They said my address was wrong but after that they re-enter my address on 4 February and tell that received 7 to 10 days but wright now not receive...
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            K
            Ksa1996
            Feb 21, 2024
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            Address: Zomato

            So today i ordered food paid in advance . I was waiting . The order eas confermed and the delivery guy was shown to be on the eay . But after waiting half an hour, The order didn't arrive at all . Instead I got a messag that My order is canceled and my money is gone too . They gave this excuse that they couldn't get to me by call. Which is a lie as I was on phone all the time. .
            Zomato customer support has been notified about the posted complaint.
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              B
              Bhumi Sharma 208
              from Greater Noida, Uttar Pradesh
              Feb 20, 2024
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              I placed order from zomato from pizza crowd order no. [protected] of amount 87.12, in that order 1 rupee was to be deducted from my wallet and rest of it I got request to pay it on gpay but on gpay it's showing that payment got successful and my order is not placed, please help me to provide that refund I am sharing payment details
              Upi transaction I'd[protected]
              +1 photos
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                D
                Devaram Vishnoi
                from Jodhpur, Rajasthan
                Feb 18, 2024
                Feb 19, 2024
                This thread was updated on Feb 19, 2024
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                Address: Ratanada
                Website: Zomato

                My fe id 901397.devaram vishnoi .my id terminate pls open my id
                Zomato customer support has been notified about the posted complaint.
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                Please activate my terminate account for due performance please activate my I'd
                NAME, : Raju Ali
                ID : FE3405592
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                  A
                  [email protected]
                  Feb 17, 2024
                  Feb 17, 2024
                  This thread was updated on Feb 17, 2024
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                  Address: Chembur

                  My id open background verification problem
                  +1 photos
                  Zomato customer support has been notified about the posted complaint.
                  Feb 17, 2024
                  Updated by [email protected]                   Agar id open nahi karte to mera paisa return kardo please
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                    R
                    Rajukumardiwana
                    from Bengaluru, Karnataka
                    Feb 15, 2024
                    Feb 15, 2024
                    This thread was updated on Feb 15, 2024
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                    Address: Benglor

                    Mobile no [protected]
                    I'd no fe2960211
                    +2 photos
                    Zomato customer support has been notified about the posted complaint.
                    Feb 15, 2024
                    Updated by Rajukumardiwana                     Mera zomato I'd tarminet
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                      A
                      [email protected]
                      Feb 15, 2024
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                      Address: Mahadev talab road near town hall Giridih

                      Hello Team Zomato.
                      Main Abhishek Kumar honest Zomato delivery partner hu Mera mobile kharab hone ke Karan selfie theek se nahin De Paya tha isliye selfie kharab aaya tha Humne koi bhi kabhi Jindagi Mein Jab Se Zomato Mein kam Kiya Hai Kabhi fraud nahin kiya hai main hone Zomato delivery partner hun Main Ek air se ghar per Baitha hun Yahi Intezar Mein ki Zomato ka ID khul Jaega meri koi bhi Galti Nahin Hai Sar please meri ID activate karne ki kripa Karen please meri ID activate kar dijiye sar
                      Name = Abhishek Kumar
                      Id FE884013
                      Address = Mahadev Talab Road near town hall Giridih
                      Location = Buxidih
                      Zomato customer support has been notified about the posted complaint.
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                        I
                        I.R. Prasanth
                        from Chennai, Tamil Nadu
                        Feb 13, 2024
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                        Address: 17 C-block Sugandha Nagar Moores road thousand light 600006

                        Sir I am 5 years Zomato working delivery boy, sir my id please activate sri next time no issue please activate
                        +1 photos
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                          M
                          Mo.arif
                          from Noida, Uttar Pradesh
                          Feb 13, 2024
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                          Address: Noida sector 50

                          I'd terminat
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                            S
                            Shahrukh khan Chowdhury
                            Feb 13, 2024
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                            Hi sir / mam
                            My name is sharukh Khan chowdhury
                            My Zomato I'd FE3588213
                            Please my Zomato I'd disabled
                            Please enable my I'd

                            My problem ev document failed
                            Please my problem solved
                            +1 photos
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                              D
                              Doctor Morphine
                              Feb 11, 2024
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                              I ordered food from Zomato yesterday worth 414rs. The delivery guy didn't deliver my order and Zomato gave me 414rs coupon which I used today in the morning . I used 330 from that amount and the rest was wasted . This is unfair.
                              Zomato customer support has been notified about the posted complaint.
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                                D
                                Dattatreya K
                                Feb 8, 2024
                                Mar 12, 2024
                                This thread was updated on Mar 12, 2024
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                                Address: Headquarters Gurugram, Haryana, India
                                Website: zomato

                                Actually I order a biryani on 31st dec 2023 on that i did not got any food delivery from zomato nearly i waited for 4hrs for food but still didn't get any food on that day So i raised complaint to zomato for Refund but still I didn't got any refund. I'm Requesting since from 1 moth still they are not respodimg to my mails
                                Zomato customer support has been notified about the posted complaint.
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                                Zomato is doing this with many customers. Together we should boycott Zomato
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                                  D
                                  Dinurao
                                  from Jodhpur, Rajasthan
                                  Feb 6, 2024
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                                  Address: Jodhpur Rajasthan

                                  Sir, my I’d is terminated. Please sir ? re open my Zomato id. I promise to you I will good working in Zomato. My id is FE2999456 login number [protected]
                                  +2 photos
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                                    S
                                    Sukui
                                    from Bengaluru, Karnataka
                                    Feb 5, 2024
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                                    Zomato I'd terminate hogaya abhi sir
                                    2 multiply order cancel Kiya isliye
                                    Please sir Mera activity kardijiye
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                                      G
                                      Garmanjeet
                                      Feb 4, 2024
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                                      Address: Jammu
                                      Website: Zomato support center

                                      Sir my bike issue problem denail order but purchase new bike please unblock my account kripiya krka meri id ko block lrdijiye me ab acche se zomato team ka sath milkr kam apna kam kruga abse koi sikhyat ka mauka nhi dunga kripiya krka merko ak chance de please zomato apki vja se mera room rent collage fees niklti hai please help my zomato id FE2754461
                                      My zomato rigister no [protected]
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