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Zomato Complaints & Reviews

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Last updated Jun 11, 2024
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Zomato reviews & complaints page 7

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S
Shaibaaz khan
Nov 21, 2023
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I'd terminated due to distance fraud

Hi
Team zomato,
My self shaibaaz khan I am working with zomato for more then 4 year but today my I'd is terminated due to order distance fraud
But I cannot do anything fraud please reactivate my I'd
FE FE821108
City Lonavala
Locality Tungarli
410401...
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Website:zomato food app

Order No. [protected] which was placed for a 1 chicken bhuna wrap + 1 masala chicken tikka wrap at 1:30pm on payment of Rs. 275.24p was cancelled without reason after more than an hour and the money was forfeited.

The app had the complete address of the place where the food was to be delivered, . According to the chat history, the delivery partner came to the delivery spot but because he could not connect with me on phone, he...
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R
Raoanil
from Sikar, Rajasthan
Nov 19, 2023
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Zomato I'd under verification processing

Sir my Zomato I'd is under verification processing panding at last 48 hours.
Plz help me.
Name: Anil yadav
Zomato I'd : FE3294836
Cont.number [protected]
Location: sikar...
+1 photos
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R
Raoanil
from Sikar, Rajasthan
Nov 19, 2023
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Zomato Id under verification pending

Address:Sikar

My Zomato I'd is under verification processing panding at last 48 hours....
+1 photos
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9
9390733
Nov 19, 2023
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Fraud id

Address:Hyderabad
Website:Zomato

Please help me zomato open my id please as soon as possible thanks zomato
Id FE2559970...
+1 photos
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D
Dakshadi saradhi
Nov 18, 2023
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My I'd was terminated

Address:Royapuram

FE2803668 this my zomoto I'd this I'd was terminated in frequent cancalation
But I'm not cancel that time my mobile was broken I'm not able to pic calls and orders what should I do plz resolve my problem plz...
+1 photos
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P
Pravee
Nov 14, 2023
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Refund of amount against rejected damaged order

ORDER ID: [protected]

I had rejected the order as the order was bought for delivery in damaged condition. The delivery person called customer support and finally took the order back. I had also received a call from +[protected], where the lady informed me that the amount will be refunded within 3-4 days. However, I have received a mail stating that the order was cancelled and there will not be any refund, and even on the...
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M
Muthukumar_s
from Chennai, Tamil Nadu
Nov 13, 2023
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Offer and Cheating

Address:SBIOA UNITY ENCLAVE, K101, K Block, 10th Floor,

Hello Team,

I wanted to bring to your attention an issue I encountered while using the Zomato mobile application. They put big bold offers in their mobile application. I availed the buy 1 get 1 free offer for Ovenstory Pizza, selected one pizza, added it to the cart, and proceeded with the payment. However, I noticed an additional platform fee of Rs. 3, which, when questioned, Zomato attributed to government approval. Interestingly,...
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R
Ravi4571
Nov 12, 2023
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Unethical behaviour of delivery partner

I have ordered food from sahara bakers restaurant on nov 12th 2023.
Oreder id: [protected]

After some time deliver agent called from a location which is 60m away from delivery address.

The agent rejected the order
Cause of he is unable to come and delivery the parcel, reason was the road was blocked by diwali crackers, i requested the agent please make it posible to deliver the parcel,
He...
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9
9390733
Nov 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selfie terminate

Address:Hyderabad
Website:www.zomato

Hi sir please help me open my id
I have been working with your Company for the last 1 month. But last 4 months my ID was
terminated. And I got a message from your
side to reactivate my account. Kindly
request you please activate my ID as soon
as possible.
Id FE2559970

Name : mohammad riyaz
Location : hafiz baba nagar
City : hyderabad...
+1 photos
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9
9390733
Nov 11, 2023
Nov 19, 2023
This thread was updated on Nov 19, 2023
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Account terminated due to identity fraud

Address:Hyderabad

Hi team my self mohd riyaz please help me open my id iam work 2months account terminate sir please help me mera bhai say galti hogi selfi us ki daldiya please help me open my id fe2559970 localite hafiz baba nager please help me...
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P
Patilvijay142
from MUMBAI, Maharashtra
Nov 10, 2023
Nov 22, 2023
This thread was updated on Nov 22, 2023
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Please activate my FE id 1769435

Address:Room no.324 Sanjay Gandhi nager Kali mata seva sangh gunfa road jogeshwari (e)

Hi team,
This is vijay patil. I am working with your Company last 2year. But last 4 days my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: vijay patil
ID: FE1769435
LOCATION: andhari west
City: Mumbai...
+2 photos
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A
Ajeet Singh11
Nov 9, 2023
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Delivered quantity different than order

Address:Gurgaon

I have ordered below mentioned food from Samrat Bakery Manesar through Zomato app on 9th Nov 2023 but actual qty. were found less:

1. Red velvet cake 1kg- 900 Rs.
2. Onion kachori 10 pcs.- 280 Rs.
3. Samosa 12pcs.- 192

But cake delivered was only 500gms i.e., 450Rs. only. After calling to restaurent they said that their person by mistake packed wrong cake. So they said to discuss this issue with...
+8 photos
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H
Hemant_Raj_mohan
from Delhi, Delhi
Nov 9, 2023
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Order not delivered and I charged whole amount of rs 160.54. no refund initiated

Address:ayanagar, phase 5, south delhi. near arjangarh metro station.- 110047

I order food from zomato and no call received from zomato even no one ring my bell, since my full address is mentioned and they cancel my order and denying to refund amount or reorder it.
i get connect with pragati as customer care representative she even dont understand and stuck on same even on chat as well on call back.
she said in 10-15 min my senior will connect with me but no one connected . really furstrating thing happen...
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A
AmolShinde94
from Pune, Maharashtra
Nov 7, 2023
Nov 10, 2023
This thread was updated on Nov 10, 2023
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Zomato I'd Terminated -FE2482043.

Address:Flat No 202 Mourya Heights, Narhe, Pune

Hi team,
This is Amol Shinde. I am working with your Company last 6 months. But last 2weeks my ID was terminated without any reason or intimation. Also my Payout are hold Rs.975/-. Zomato customer care not responding on mail or call. Kindly request you to please activate my ID as soon as possible.

Name: Amol Shinde
ID: FE2482043
LOCATION: CENTRAL PUNE
City: PUNE

Regards,
Amol...
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J
Janarthanansamraj
from Coimbatore, Tamil Nadu
Nov 6, 2023
Nov 23, 2023
This thread was updated on Nov 23, 2023
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Identify fraud

My Zomato id was terminated due to identity fraud but i was stucked in accident I didn't delivered the food so they terminated my id
Zomato id:FE2257624...
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R
Rohit9915
from Amritsar, Punjab
Nov 6, 2023
Nov 23, 2023
This thread was updated on Nov 23, 2023
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Id terminated FE2424646

Address:Amritsar
Website:Consumer complaints.in

My account fe2424646 was terminated due to multiple deniel
i know my mistake'
i deniel because of low pocket limit
if i accept the order of cash my account was block and i don't have money in my account
please try to understand my situation
please increase my pocket limit and activate my id...
+1 photos
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B
Bhiyu
from Gwalior, Madhya Pradesh
Nov 4, 2023
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Plates and pints double paid for same order

Address:601-A sarthak galaxy Rau indore 453331
Website:Zomato

Today I order veg chow min and 1 veg Manchurian from plates and pints but during deliver there was some issue regarding payment and amount was deducted from my HDFC and SBI account both and I want my payment back as it’s like second time I m facing issue with Zomato. For proof I am adding pictures. Delivery boy name was Shivam. His no was[protected]....
+4 photos
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Hello sir/madam,
my name is shivraj
After paying the onboarding fees, i have finished my training online, but it's showing that profile photo is not matching with my documents and profile verification is pending, my id is FE3237896, please help me with this issue....
+1 photos
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V
Vishalgautam09754
Nov 3, 2023
Nov 10, 2023
This thread was updated on Nov 10, 2023
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Id terminating

Please unblock my Zomato account I was denial some order due to some natural calamities...
+1 photos
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