Zomato Complaints & Reviews

Ordered cake through zomato. When i received the cake box, it was totally spilled or damaged. Half of the cake was on one side of the box. I took a picture and posted on zomato app support centre. My cake costed around rs 550. Since it was a total fault of zomato delivery service. . I should be compensated adequately for their fault.
Item are spoiled and not edible. I want my whole money back or re order my item. The whole item was...

Please sir, my zomato id terminated due to poor performance please activate my account and next time I will do my best reason for this my grandmother was died thats why I cansel order, my mobile number is [protected]...

Hello,
My name is Amritpal Singh. I am the owner of Amrit Food Corner, Gurdaspur, Punjab. I have been trying to register my shop on Zomato from last 3 months but no one is picking my calls or replying. I tried calling one of your district supervisor from Amritsar but he/she did not pick my call even once, such a careless and irresponsible person, waste of my time. later, tried to register online and got call from your team only once,...

It's showing 3-6 hours to verify but still account is not verified. My id is FE3112972...

Zomato providing food deliver service. if Client phone not available or switched off they can charge the client only the delivery charge and need to return the food to outlet for direct food collection. But instead of this they are detecting complete money and give food to delivery executive. now a days might deliver executive make multiple abusive call to distract client and when they not attending call, they are cancelling it....

My ID FE201525
My phone [protected]...

This wasn’t delivered even after waiting for an hour and finally some other order delivered to me and ZOMATO is asking sorry and telling us they will refund

First tell us are we fool you will dance as you people want ?
And are you guys giving us in free ?

This ### is irritating me if this problem doesn’t cleared then definitely I will send a legal notice

Waiting for more...

Sir
I am BOJJAGANI AJAY my zomato I'd is FE2039459.my account is terminated because of identity fraud.sir I am in hospital when that time my friend is used my account and my account is terminated.so please unlock my account.This account is most valuable to I and my family.so please unblock my I'd and give my I'd back .my mom is un healthy and my family Status is financially very so please understand and give my I'd back .I never do...

Mera fe id 498801
Mobile no.[protected]
Coustmer ko order deke aaya phir bhi mere food not diliverd ka palanty laga diya
aur naam order id confirm sub confirm karke order diya...

Its been 30+ hours. Still my profile verification is showing pending ( FE3061412 )...

I had applied for delivery partner in Zomato with there app, its been 30hours still my profile verification is pending...

I made a payment on zomato but the order was not successful. The oayment went through and zomatk was credited but still the order didn't go through. I tried contacting them and they've given no response....

[protected]...

On 6.9.23 I ordered 4 paneer masala dosa. The delivery boy didnt gave change rupees and kept 100 rupees extra. I want my money back....

Ordered food with order number [protected] from a restaurant named Shanthi Lakshmi Veg Restaurant, Chennai listed in the app Zomato.

But the food had foreign objects as dust particles, which we felt on our first bite.
On calling the restaurant, the phone kept ringing but no one answered after multiple calls.
On complaining to Zomato, the customer care executive Nisha bluntly stated that Zomato isn't concerned...

I have ordered food on 7/09/23 from Ghar ka tadka at 6:25am. The restaurant was located 3km from my location and it was showing 32min delivery time.

After i ordered food the agent kept on delaying my order. I called him several times and he informed me he is having multiple business with multiple orders.
I also contacted customer care and they kept saying it will be delivered but the order kept on delaying.
br...

Zomato failed to deliver a cake to my place from cake delight, jorhat on 05.09.23 5:49pm. This delivery was made vide order I'd [protected] in the name of Dimpi Dutta....

ORDER ID-[protected]
DATED-17/08/2023
AMOUNT- RS. 910.5(303.5 thrice debited from CC)
I have complained via phone oncebut of no use. Then I have emailed several times. Only system generated reply is coming back. THIS COMPANY DOES NOT HAVE ANY HUMAN INTERACTION AND SO IT IS VERY DIFFICULT TO REACH THEM EXPLAINING THE PROBLEM. Kindly help with the refund....

I ordered cake yesterday for my friend on her birthday via zomato but delivery boy failed to find the address and did not deliver or re-attempt to deliver the parcel.
Delivery boy was just 500 m away from house and he cancelled the order by saying that address was wrong. Even after showing the right direction on map which was 500m away he cancelled the order and I was charged the whole amount of cake saying that you wasted our time....

Yesterday(02sep23 ) I have placed an order of amount 2137 (1xLotus Biscoff Baked Cheesecake ) and put the right address (#36, 1st floor, A Block, 11th Cross Road, AECS Layout - A Block, AECS Layout, , Bengaluru, Karnataka, India 560037, ) which is correct and unfortunately from google location it has took the wrong address but the address which i have inserted is totally correct with all the pin code proof is attached for your reference .br...