Zomato Complaints & Reviews

Address: Mumbai

First had my order grouped with other orders and delivery guy took a u-turn even though he was near my location and went elsewhere which resulted in delayed delivery and food turning soggy.

Then they took an action which was completely different from what was confirmed over call yesterday with Kalyan and gave me a coupon instead of refund to source. This is unacceptable.

Now they are telling me rest assured and their usual copy-paste phrase that they will not do this again. I want my full refund to source as confirmed over call and message. This is unacceptable.

Please help me with this issue. I have attached screen shot of chat and email.

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I have Zomato Gold in my Zomato account but Delivery Isn't free. I buy Gold because i can use free delivery service but isn't work

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Address: f904 sterling shalom kundalahalli ITPL main road

I ordered Chaat from Chaat Street in Bangalore on the Zomato platform. One Pav Bhaji and One Pani Puri on 29th March 2024 in the evening. The payment went through, but the order never got placed.

I would appreciate a delivery to the address mentioned or alternatively a payment refund.

Attached is the screenshot of the restaurant and the payment deduction online from my HDFC account.

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I had registered my Zomato delivery partner id 27th March.but I didn't get verified my Zomato delivery partner.pls help to activate my Zomato delivery partner id
My Zomato id--FE3750869...

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I have registered my self on Zomato app and pay onboarding fees still my I'd is not activated it's showing verification pending so please start my I'd
Id- FE2763410
Driver name- Pyarelal shaikh
City-pune
Phone -[protected]

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My id verification is on pending.
waiting time (6 hrs) but till 20 hours completed but still process is on pending.
And I also received message that my account is active, but in app it still says verification is pending

My ID- FE3737951...

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Website: zomato

Sir my account of zomato was terminated due to high rejection but i have not cancelled any order sir i am working from 2 to 3 year in zomato now who will take me in job if i cannot get my id activate how can i fulfil my family all is on me about my family i am poor in condition plzz sir help me to fulfil my family by earning in zomato if by mistake any problem is done by me i am really sorry sir and not do any mistake and take precaution by next time so plzz help me to activate my id and earning order and i will give my best to customer and zomato. Plzz help me sir.ðŸ™
My Zomato Id :- FE1748848

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Address: h.no 189 b.i bazaar jalandhar cantt

Sir i have create my profile, and i will charges but my account for delivry boy is not active and error show profile varification failed. i agree to submited documents again but the error show is (0issue found, plz check and resubmit your account activated ) but no slot show for documents.. and not mention about refumds....

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Address: Mumbai

Website: Cusumercomplaints

Name:-Aniket Ajit Bhambid
Id:-FE2225727
dear zomato team i request you please active my id beacause very problems my family please active my id

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My account has been terminated due to security concern which I've done nothing illegal or wrong. I request to Zomato please check my previous records and activate my ID as soon as possible
My FE ID :- FE2065604
NAME : SAHIL GAFFAR
MOBILE NO. [protected]

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Address: Bhopal

Website: www.zomato.com

My zomato delivery profile varification is filed and zomato id charge is debit on zomato please recaver my account and my money

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Mar 19, 2024

Updated by Ankit8085 Respacted sir
Please help me

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Address: Ranchi Jharkhand

Ratu Road Ranchi Jharkhand 834001
This is Satish Kumar Pandey. I am working with your Company last 2year. But last 1 Days. my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate m y ID as soon as possible.

Name Satish Kumar Pandey
ID: FE1896268
LOCATION: Central zone

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Mar 19, 2024

Updated by [email protected] Ratu Road Ranchi Jharkhand 834001
This is Satish Kumar Pandey. I am working with your Company last 2year. But last 1 Days. my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate m y ID as soon as possible.

Name Satish Kumar Pandey
ID: FE1896268
LOCATION: Central zone

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Today I ordered from Zomato non veg meal but received veg meal that also not good very bad I already chat with Zomato customer care but they said sorry we couldn't refund my order id:[protected]

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Hello sir, ma my id 3698617
Disabled profile under verification 4, 5, din sey hai puri fees 960 bhardiy hai help line par contact bhi Kiya lekin kuch bhi nahi hua

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Mar 18, 2024

Updated by Sachin sadashiv rodage Sr please my id active kar do

Mar 18, 2024

Updated by Sachin sadashiv rodage my mobile number [protected]

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Sir my id verification is on pending.
waiting time (2-3 Ho h rs) but till 24 hours completed but still process is on pending.
My ID- FE3702065 . please resolve my issue as soon as possible

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My Zomato delivery partner id verification was not verified it shows it takes 6 hours but now it's 24hours but not verified please help me

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K

Karthik9956

Mar 18, 2024

How many days it takes

Reply

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Hello, i placed an order from Zomato to my parents address and instead of mutton they sent beef biryani. We are Hindus. It is scary even to think about it. My parents are feeling ill because they never touched beef as well. What rubbish service is this. Kindly take strict action against this. Order id [protected]

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Address: D 202 candeur Signature

Hi Team,

this is regarding the order ID of [protected], I had ordered it at 8:20 but i received the order at around 10 PM, initial order time was showing as 40 minutes but it was quite delayed .

Since it was quite late I had to prepare my own food.
I checked with delivery boy he said he received the update late and not at the time when we ordered.
Please issue a refund of the same....

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Address: Near new bus stand rewa mp

Hello sir meri FE1888060 I'D sir meri id poor performance se 11 months pahle deactivate hui uska maine clear reason btaya fir bhi meri id nhi ho rahi hai sir plz help me to Activate my I'd.

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Address: J 1-4, Om Shanti Nagar, Narolgam, Ahmedabad

On 11/03/2024 I ordered 3 pizzas from La Pino's restaurant at Ahmedabad worth Rs 177/-. The delivery boy came and asked me to pay Rs 252 /- . When I said please check your details, he started physically fighting with me. So I moved a little bit away and called the restaurant. But surprisingly the restaurant refused to help me and said whatever delivery boy is asking, I have to pay that amount only. Meanwhile the delivery boy entered in my house and started fighting with my wife. He abused her and talked very unethically. Moreover he threatened me and my family.
Somehow I closed the door and called Zomato customer care for some urgent action. But the executive said "We have noted your feedback and will try not to repeat such incidences". The executive was not taking anything seriously and disconnected the call. The delivery boy came again and started abusing and threatening us.

Zomato Complaints & Reviews

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Zomato reviews & complaints page 9

Order delivery delayed and received soggy food. Refund confirmed was to source but gave me a coupon.

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Zomato Gold fraud

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Order not Placed with restaurant although the payment went through.

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Profile verification pending( plss active my Zomato delivery partner)

About I'd activation

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Can't access the app

Account terminated due to high rejection

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Profile verification failed

Zomato id terminated please activate my id

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They block my ID without any reason

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Zomato delivery profile verification is filed

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Ratu Road Ranchi Jharkhand 834001 This is Satish Kumar Pandey. I am working with your Company last 2year. But last 1 Days. my ID

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Wrong food received

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My id disabled profile under verification

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I'd verification pending from 2 days

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Id verification not verified by Zomato delivery partner

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Sent beef instead of mutton

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Order delayed

I'd Activation realeted FE1888060

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Extremely unethical behaviour of Delivery boy and restaurant.

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Zomato Complaints & Reviews

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Zomato reviews & complaints page 9

Order delivery delayed and received soggy food. Refund confirmed was to source but gave me a coupon.

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Zomato Gold fraud

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Order not Placed with restaurant although the payment went through.

Post your Comment

Profile verification pending( plss active my Zomato delivery partner)

About I'd activation

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Can't access the app

Account terminated due to high rejection

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Profile verification failed

Zomato id terminated please activate my id

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They block my ID without any reason

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Zomato delivery profile verification is filed

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Ratu Road Ranchi Jharkhand 834001 This is Satish Kumar Pandey. I am working with your Company last 2year. But last 1 Days. my ID

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Wrong food received

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My id disabled profile under verification

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I'd verification pending from 2 days

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Id verification not verified by Zomato delivery partner

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Sent beef instead of mutton

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Order delayed

I'd Activation realeted FE1888060

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Extremely unethical behaviour of Delivery boy and restaurant.

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