Zomato Complaints & Reviews

Hello,

I am writing to bring to your attention an issue with my recent order. On 31st August 2024 I ordered a Tandoori Chicken Tikka Roll, which was advertised with a buy one get one free offer, as shown in the attached screenshot. However, I did not receive the additional free Tikka Roll.I attempted to resolve this issue through your automated customer service system, but unfortunately, it was unable to address my complaint. As this was a Zomato promotion, I cannot hold the restaurant responsible for not providing the free item.This situation constitutes a failure to honor the advertised offer and is a breach of customer trust. I request that Zomato investigate this matter and provide appropriate compensation of 1 lac for the unfulfilled promotion or else il have to reach out to consumer forum with this complaint.

Thank you for your attention to this issue. I look forward to your prompt response.

Please Zomato id se mera shikayat hai ki mera ID open kar de meri Fe1828799...

Please meri Zomato id trimnent kar di gai hai to please meri I'd activate karwa do please sir galti ho gai he ab nhi hogi
Thanks
Aapka Zomato rider
My Zomato id FE4096514...

I booked tickets from zomato
the venue denied uss entry

Sir meri I'd terminate hue hai maine pata Kiya to bataye ki high rejection ke liye hua hai lekin maine koi rejection nhi kiya hai to kyu hue I'd terminate

Name : Ankit
I'd no : FE3387433
LOCATION : GOREGAON MALAD...

Hi team, This is Arshad khan. I am working with your Company last 2year. But last month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible. Name: Arshad khan ID: FE2851480 LOCATION: Napier Town City:Jabalpur Regards, Arshad khan

Address:
Industrial area phase 1 Chandigarh 160001

Hi team,
This is Ramraj. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: ramraj
ID: FE1019847
LOCATION: industrial area phase 1
City: Chandigarh

Regards,...

Hello sir meri I'd tarminet ho gai hai please meri I'd chlu kariye sir please muje zometo me kam karna hai please sir 🙏🙏🙏 mere se Galti huvi he to me mafi magta hu. Sir please meri I'd chlu kariye sir.
Location .. Ahmedabad Gandhinagar Gujarat
FE1395987...

Ordered 1 chicken fried maggi from hunger maggi point which showed one chicken fried maggi and one egg fried maggi. I received the parcel from the delivery partner and found only one box in it. Immediately called the delivery partner, he said he brought what restaurant has given. On chat with customer support, they said they can't deliver the missing order and can't provide refund and asked me to take it as an exception. Bill is also not provided.

We ordered food from Calcutta kitchen which was worth ₹398 and we ordered it through Zomato the food was stale and some items were missing and when we asked for a complete refund the restaurant refused to pay us back and so did Zomato we tried to lodge a complain complain in Zomato they did not acknowledge or resolve our issue....

Dear Team,
I was expecting refund of 22676.45 but only rcvd refund of 10000 for the said order Id. I have attached the screenshot of refund confirmation and cancellation fee waiver provided by your team. Please look into it, as it's the whole months salary for me.

I have confirmed multiple times with your support team and they said I will rcv a refund of 22676.45.

I have checked the restaurant about they have not prepared anything for my order as it was cancelled within 5 mins of placing the order. Within 1 mins of placing the order, I reached support for the help. Even swiggy provides 2 mins time to cancel/modify the order after placing the order.

Your support said cancellation fee is waived off but I am getting message of half amount refund.

Please refund the remaining amount asap.

Regards,
Afzal Shah
[protected]

I am Anoop C SHAJI FE4320332
The payment has been money of rs 1600 and after that I have done with my training when I am going to do profile verification I submitted all documents...after submitting all documents...the document cannot able to submit.

Please resolve and issue or else please refund my money asap......

Hlo sir my account verification is failed in zomato and my ID is FE2505475 pls resolve my problem sir...

Date of incident : 10/07/2024
Supplied at 9:20 pm
Restaurant: Bhaiya Ji's Biryani, Durg
Ordered 2 Chicken Hakka Noodles
The restaurant delivered Veg Hakka Noodles (2 nos) and when we complained to them, they behaved very rudely. Our family members are regularly ordering on Bhaiya Ji's through Zomato. We want decent behaviour from the restaurant.

Hi team,
This is Saurabh Tukaram talekar. I am working with your Company last 2 months. But last 2 days my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Saurabha Tukaram talekar
ID: FE4074216
LOCATION: katraj
City: Pune...

Zomato mai mai 3saal se kaam kar rha hu meri id band huvi 7 mahine pehle mane team leader ko bola to usne bola dekte h par koi karwani nhi ki meri I'd ki na ho Zomato company k pass meri I'd recheck karne ko beja na mera phone utta rha hai mobile switch off kar deta h team leader Zomato ka mere zone ka bas check kare Bina bola ek bar ki nhi kulegi please meri id kulwademuje kaam karna h team leader ko bole Zomato ke
Meri I'd h FE.1695039
mobile number [protected]

My id FE884013 sir mem meri mismatch ke Karan band gyi meri pahle ka profile me ab bhut change ho gya h esliye meri I'd band kr di gyi please activate my ID please

My id verification is on pending.
waiting time (2-3 Ho h rs) but till 12 hours completed but still process is on pending.
My ID- FE4271973

Hi team,
This is Mahin V A. I am working with your Company last 5year. But last 3 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Mahin V A
ID: FE818880
LOCATION: PERUMBAVOOR
City: KOCHI...

Hi,
My name is shaibaaz khan my id is terminated from past 7 month .I'm working with Zomato from past 4 year but now my id is terminated due to distance fraud please reactivate my id FE821108