Zomato Complaints & Reviews

I used to order from zomato for a very long period both in kerala and chennai. For these much years everything was fine. i have not faced any issues and was very happy with zomato. But for the past one month the experience with zomato is very bad. Delivering wrong items and when complained about that their reply is they are unable to verify with the restaurant. Other than that they are not allowing to use the gift card balance and refund...

I did not received payout from sep25 to 02 October I call the fleet couch the no is switch off I call the contact person while I join the Zomato the person did not received the call....

I have purchased a gift card worth Rs.250 from zomato and ordered 2 beef biriyani and they delivered two chicken biriyani by mistake. So i contacted their customer care and they refunded the amount back in my gift card balance. After that whenever i try to use that balance amount they will not allow to do so. i can pay from my bank account or cash on delivery everything is fine but if i try to use the gift card balance they will fail that...

My I'd terminated on 5th October 2023 due to poor performance sir it was by mistake I didn't know that my I'd will be terminat I really need this to earn because of my exams I cannot do other jobs my family is financially very unstable right now please help me....

Hello sir my name is Mohammed Sahil Shah and working with Zomato last 9 months with my honest but today delivery partner I'd is terminated by Zomato I'm requesting to you please help me and activate my partner I'd please.
Name: Mohammed Sahil Shah
FE ID:2409751
Location:Mumbai
Store location:ChakalaES31...

I have complain so many times about order I have not received on 2/oct/2023 and paid amount rupees 530 through upi...bt they have my refund money and also not take any action...

I placed an order of rs 177/- from zomato through gpay.Money was deducted from my bank, transaction was successfull but no order was confirmed. I placed an enquiry also from zomato but no response. Highly disappointed....

Dear sir meri id terminated ho gyi thi identity fraud se.. please sir meri id ko chalu kar dijiye.. me bahut pareshan hu mere pass koi bhi kaam nhi he.. muzhe paise ki kangali chal rhi hai... please sir help me... please sir
FE I'd FE1920336...

I have a PayPal account I live in Stirling Ont Canada and there's no way that I even order food from any of these people I never heard of any such company until I got this charge.cant find any where to ask for refund ill guess ill have to make Freud complaint against them any with any help would be greatly appreciated .

ZOMATO MEDIA PRIVATE LIMI

03/10/2023

$ -33.69

Purchase of Goods...

Sir mera ID FE2441161 terminated ho gyi hai
Due to high value order fraud sir maine nhi customer ne order cancel Kiya tha iski jankari maine support team Ko bhi di thi support team ne hi order cancel Kiya tha please my id activate kar dijiye jisse mai zomato me apne kaam se puri tarah se sahyog kar saku...

I have ordered food from Shah Ghouse Restaurant on Oct 2nd 2023. After some time deliver agent called from a location which is 5kms away from delivery address.

The agent rejected the order and didn't refund the amount.

We had a hard time with Zomato support as well. They didn't initiate the refund. 914 Rupees of hard earned money is lost but Zomato response is not good....

I have order food from Shah Ghouse Restaurant Kondapur from Oct 2nd 2023. After 30 minutes delivery agent called to deliver the order. But he called from KPHB which is 5kms away from the delivery address.

We have told the same to Zomato customer support but they didn't even refund the amount.

Amount of 914 Rupees got deducted and food didn't got delivered. Worst experience from Zomato...

Hello Sir/Mam
Ankit yadav
Zomato id FE1762748
my Id is disabled
Pls changed enabled
I want work to zomato 🙏🙏🙏...

Zomato I'd - FE3139825...

Dear sir,
This delivery partner of Zomato vehicle no. MH28BL8956. Was riding on the wrong side road at kharadi bypass bridge to mundhwa.as I stopped him telling that go slow don't splash he started abusing and threatened me to thrash as it's raining and water would splash and I'm making him late for delivery. Is this the way this delivery guy to talk to people.
I would humble request you to grab this guy give him punishment...

My 2 order cancel because my mobile phone damaged accidentally. But when I reached to return their parcel then they were not taking it back that time I can't do any thing then I returned to home change sim with brother mobile phone then go back to return location where 1 restaurant Chinese wok which is located at chembure near diamond garden which mark me no rider for return then I ask they didn't reply properly and Zomato without knowing...

This company zomato is selling spoiled meat in exchange for high prices, 23VN0RTY00004781 this is my invoice id, they are doing money laundering by selling spoiled meat, the restarunt is possibly saving money by selling fake meat at the cost of public health...

Zumato Delevery Boy...

Ordered cake through zomato. When i received the cake box, it was totally spilled or damaged. Half of the cake was on one side of the box. I took a picture and posted on zomato app support centre. My cake costed around rs 550. Since it was a total fault of zomato delivery service. . I should be compensated adequately for their fault.
Item are spoiled and not edible. I want my whole money back or re order my item. The whole item was...

Please sir, my zomato id terminated due to poor performance please activate my account and next time I will do my best reason for this my grandmother was died thats why I cansel order, my mobile number is [protected]...