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Zomato
Zomato Media Pvt. Ltd.
Customer satisfaction rating: 10%
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4679
COMPLAINTS
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Zomato Customer Care

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Address
139-P, Sector 44
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Phone:
Phone:
up
1758
down
791
up
987
down
429
up
959
down
441

Additional info

United States
+1 844 896 6286 

United Kindgom

+44 20 3095 4951

Australia

+61 450 266 295

South Africa

+27 871 352 196 


Key Executives

Mr. Deepinder Goyal
Chief Executive Officer, Co-Founder and Director

Mr. Pankaj Chaddah
Co-Founder and Director

Ms. Surobhi Das
Chief Operating Officer

Mr. Gunjan Patidar
Chief Technocrat



View More Information...

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Customer satisfaction rating
10%
Complaints
4679
Pending
0
Resolved
487
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Zomato Complaints & Reviews

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I ordered my lunch on 19th Feb and as always instructed that I am allergic to green coriander and not to put that. The food...
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Hello sir iam gopikrishna . Working as a jomato delevery partner in banglore. I am the person has completing orders within...
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Mari ID terminated hoo gyi ha sir ji
due to delay order ka karad
I d terminated
I d terminated
Feb 22, 2021

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    Hi,
    I ordered from zomato. They have offer called on time or free food. Food didn't come on time. App got updated...
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    [Resolved]

    Payment made but not confirmed
    Feb 22, 2021
    Complaint marked as Resolved 
    problem solved
    Feb 21, 2021

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      Hai my name is Arun TR and my FEID is FE828417. On 18th feb 2021 (yesterday) i achieved earnings more than 400Rs . So As per...
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      Worst service ever. [protected] is the cancelled order. They have cancelled after amount being deducted from my account. Its been 24hrs and the amount is not credited yet. I had to pay twice from my pocket because of technical glitches of zomato. Worst service.
      Feb 18, 2021

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        [Resolved]

        Respected sir/madam

        (FE822231)Mai zomato to me kam karna chata hu mere se ek order delay ho Gaya tha fir usko bad mera I'd terminated ho gaya muje zomato me fir se kam karna hai please mera I'd chalu karo please
        Please mera I
        Feb 18, 2021
        Complaint marked as Resolved 
        Feb 19, 2021

        Complaint Status

        Zomato customer support has been notified about the posted complaint.
        Feb 18, 2021
        Updated by आपला हिंदुस्थान
        Not resolved complaints
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          Please activate my zomato rider I'd [FE822231]...I am a poor student. Please help me Sir...Activate my zomato I'd
          Hide full review → please sir mera I'd chalu karo
          ID activet karo please
          ID activet karo please
          Feb 19, 2021

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          Zomato customer support has been notified about the posted complaint.
          Feb 18, 2021
          Updated by आपला हिंदुस्थान
          Please mera I'd block hua hai please chalu karo

          Feb 18, 2021
          Updated by आपला हिंदुस्थान
          Please help me
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            Am chandudharna my number [protected] my complaint is on February 3rd I didn't order any thing but bill as generated 609 rupees... by zomato order what is this please help me its very urgent...
            Extra bill
            Feb 19, 2021

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            Feb 18, 2021
            Updated by chandudharna chandudharna
            Please
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              Zomato — I'd Terminated [Resolved]

              Hi team,
              This is Pyarelal Chauhan. I am working with your Company last 2year. But last 7 month my ID was terminated....
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              I am SIVA from visakhapatnam, madhurawada

              one of the customer of zomato

              Today (16 FEB 2021)...
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              I have ordered a 3 mini biryani which costs 275.25
              From Mustafa restaurant
              In bodupaal, Hyderabad.
              I didn't got my order delivered since yesterday
              I want my money refunded
              As soon as possible.
              I didn't get the money refunded
              Feb 16, 2021

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                My zomato id was terminated
                Please help me sr/mem
                I'm very poor men
                Next time I'm not doing any mistake
                Please unblock my account
                Please please please...
                My phone [protected]
                My partner id (fe401315)
                My zomato id was terminated
                My zomato id was terminated
                Feb 15, 2021

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                  Please activate my zomato rider I'd [protected]...I am a poor student. Please help me Sir...Activate my zomato I'd
                  Account block wrong way
                  Feb 14, 2021

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                    I ordered for burger cost of 196 and choose payment option through upi than confirm the payment from my bank account and money deducted from bank but order not placed.. upi ref no[protected]
                    Money deducted from bank but order not received
                    Feb 14, 2021

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                      Since long time I am trying to contact them regarding my frund but they are giving any response if this is digital situation in my country they kick them, I just need my refund me w their robot 🤖 is here to text
                      They even forget my refund money that was 296
                      Refund fraud looted
                      Refund fraud looted
                      Feb 14, 2021

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                        My 1st complaint is against order no [protected] and 2nd complaint is against order no [protected]
                        I have multiple complaints
                        I have multiple complaints
                        Feb 12, 2021

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                          I ordered food from sethi tikka jaipur on 10/2/2021 through zomato . The first transaction failed order no. [protected] order total rs 675 .
                          Second Transaction was successful and I received my order but I want the refund of my failed transaction which was debited from my bank account Rs. 675. Kindly help thank you. Screenshot attached
                          Refund of failed payment but amount deducted
                          Feb 11, 2021

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                            I ordered from zomato and applied the PAYTM100 cashback. My order was for rs 476 and my order number is [protected] and I didn’t...
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