Claimed

Zomato Complaints & Reviews

1
Updated: Aug 25, 2026
Complaints 7942
Resolved
711
Unresolved
7231
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sk Hasirul Islam
Feb 11, 2022
Report
Copy

Zomato delivery partner profile pending

Sir my profile verification is pending from many days.. it's says take 2-3 hours to verification and activate id ... But it was take many days and still pending.. please solve this issue.. and activate my I'd.. FE id - FE1723535.....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Peter03
from Chennai, Tamil Nadu
Jan 11, 2022
Report
Copy

FE id reactivate

Address: Chennai

I worked in zomato 3 years ago for about a year
My id was terminated one day
I don't know why
While contacting zomato office in chennai no proper response from their side
I don't know whom should i contact
Please help me with this
My zomato FE id: FE148214
My mail: [protected]@gmail.com...
Helpful
27 other people found this review helpful
27 found this helpful
Write a comment
Report
Copy
R
Rajghosh128
Jan 9, 2022
Report
Copy

Mobile Phone Blacklisted

I can't login my Zomato Delivery account in my mobile phone....
Helpful
26 other people found this review helpful
26 found this helpful
3 Comments
Report
Copy
A
Adtiya asthana
Dec 31, 2021
Report
Copy

Police verification

My account is blocked for police verification...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
P
Pawan1995
from Jhunjhunu, Rajasthan
Dec 21, 2021
Apr 30, 2026
This thread was updated on Apr 30, 2026
Resolved
Report
Copy
Resolved

ID Profile Verification is Pending

Sir my id verification is on pending.
waiting time (2-3 Ho h rs) but till 12 hours completed but still process is on pending.
My ID- FE1613686...
Helpful
278 other people found this review helpful
278 found this helpful
50 Comments
Report
Copy
A
Absara11
Dec 13, 2021
Report
Copy

Payment failed, but no refund received

I ordered cake from zomato 7 days back for ₹623.50 and during transaction, my payment got failed but money was deducted from my bank account. I approached the complaint service, and received a mail saying that refund will be provided soon, but even after 7 days, I still haven't received any refund. Please look into this matter and help me get my refund. Thank you.
Order ID: [protected]
Restaurant: La Chocolate
Item...
Helpful
8 other people found this review helpful
8 found this helpful
2 Comments
Report
Copy
Y
yagnesh suthar
Dec 5, 2021
Report
Copy

Zomato Wallet

I want my money back.. it's my mistake I have done recharge in zometo wallet but I want it's back..so plz help me..no:-[protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kantharaju Raju
Nov 28, 2021
Sep 7, 2024
This thread was updated on Sep 7, 2024
Resolved
Report
Copy
Resolved

Phone Blacklisted

I create new account and debit my many ico't login shoing your phone Blacklisted...
Helpful
44 other people found this review helpful
44 found this helpful
8 Comments
Report
Copy
S
Sanjiv Prakash Goswami
Nov 28, 2021
Report
Copy

Is inactive please Active

Fe1514479...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjiv Prakash Goswami
Nov 28, 2021
Report
Copy

I'd suspended due and bgv failed

Meri id FE1514479 kafi deno de pending aaa rha hai...app please meri id active kr de....
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Rakibul Gazi
Oct 20, 2021
Report
Copy

My id due to documents qc failed

My id all verification compiled but afer i see my id due to documents qc failed please my id enable please support him🙏🙏🙏🙏🙏...
Helpful
36 other people found this review helpful
36 found this helpful
5 Comments
Report
Copy
Zomato Media Pvt. Ltd. is doing frequent Auto debit from my paytm wallet [protected] since from 8th oct 2021.
08/10/21= 148
10/10/21= 409.45
14/10/21 = 241
16/10/21 = 1359.05
16/10/21 = 395.15

There is no Auto debit link set by me in my paytm, but this is happening without any order or transaction by me....
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Hanna Abraham
from Pathanamthitta, Kerala
Oct 13, 2021
Report
Copy

Misbehaviour by the delivery boy

Today, I made 2 orders in zomato. The first was delivered by a decent, professional guy. But the second one was delivered by one Mr. Renjith (in Pathanamthitta, Kerala). We went out to receive the ordered stuff as soon as I received a call in my mobile. But when we approached him, he was talking in his mobile and asked us to wait. After sometime, he delivered us the food and started talking inappropriately. As per him, he was shown a location...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I ordered cheese Burst pizza and burger from Zomato. Instead of cheese Burst what I received is veg pizza plus the quality of base was so worst . It was so hard to eat. In addition the packaging of burger was worst. The burger get sticked to packaging. It was gift from me to my friend. It was wastage of my time money and emotions. Now I have to order something else for my friend which will cost me double. When I asked for refund Zomato declined...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jude Alwyn Rex R
from Chennai, Tamil Nadu
Sep 14, 2021
Resolved
Report
Copy
Resolved

Customer Support - Refund

I've ordered food in Majestic 1963 in Chennai via Zomato on 4th September. The food quality was not good. I spoke to concern team of hotel and Zomato customer care also. They were ready to send the refund for some of the items. So the total refund amount was 1012 and also they informed that mentioned amount will be credited to Zomato wallet only.

They also mentioned, that the initiated amount will be credited after 24 hours...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
A
AYAAN ALI5
Sep 10, 2021
Jul 15, 2024
This thread was updated on Jul 15, 2024
Report
Copy

Profile verification failed

I am Mohammed Ayan waheed ID FE1430734
The payment has been money of rs 1600 and after that I have done with my training when I am going to do profile verification I submitted all documents...after submitting all documents...the document cannot able to submit.

Please resolve and issue or else please refund my money asap......
Helpful
63 other people found this review helpful
63 found this helpful
7 Comments
Report
Copy
R
Rupa Narayan
from Moradabad, Uttar Pradesh
Sep 8, 2021
Report
Copy

Food not good

Address: Near FCI godown linepar moradabad

Food is not good as we expect I'll never purchase or order any order at your portal bcz of quality and packing but delivery boy done his job on time he is no fault for it but the defect is in your restaurant and your cheapest police to connected with customers.. You show something else and something else is not there. Do not keep the customer in the madness so plz focuse on it But I'll never forget that there is nothing to order from Jomato...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mahesh Gangishetty
Aug 29, 2021
Report
Copy

Delayed in delivery and got a melted icecream

Address: Ayyappa Socitey, Madhapur hyderbad

I have order a ice cream from cream stone Jubliee hills hyderbad from zomato. They charged me Rs.295.85. I recived a melted icecream and now they are not yet all bothering nor zomato nither creamstone just cheated me. Zero customer value....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
D
Dhawal9
Aug 27, 2021
Report
Copy

My all reviews has been deleted.

Address: Mumbai

Today i seen that my all reviews have been vanished. I don't know why it is not showing any reviews. I have written 300+ reviews and suddenly it is showing zero reviews.
So please help me to bring my reviews back....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sasi Pallala
Aug 24, 2021
Report
Copy

Rider from TL please action immediately

Address: Tagarapuvalasa zone

Hi sir iam Vidya iam work at srimathi restaurant this place tagarapuvalasa zone
This place riders fully fraud in this zone iam already completed the TL Jana Babu phone number [protected] not acction the riders
Riders is doing in salf orders and first mail and 2nd mail minam one order delivery amount 220 evary rider day 2or 3 self compalsary I'd I will submit I'd photos 4 or 5 I will send you please acction the I'd s and TL...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy