Zomato Complaints & Reviews

After every Zomato order delivery, 9/10 times delivery partner misbehaves on arrival. This happens mostly to a particular deliver address which is SRA building, despite of the fact that building lift is working, parking area is available, these Zomato delivery partners look down upon the customers who order from this locality, they say mean words on customers' face. I had opted for avoid calling option available on zomato app, delivery person...

Hi team,
I am Bharat Singh. I am working with your company last one week around. But last 2 days my ID was terminated. My ID order has been terminated due to delay. My order was delayed due to my battery scooty being less charged. I ask for your forgiveness and I will not commit any mistake from now on. I need to activate my ID again. Please activate my account.

Name: Bharat Singh
ID:FE3451344
LOCATION:Raj...

Hello Zomato
Kunal Santosh Tribhuvan
Zomato I'd FE3451805
Incorrect documents, not verified even if the vehicle document is correct.
PLEASE HELP 🙏🏻
LOCATION: AMBAJOGAI
EMAIL: [protected]@gmail.com
CITY: AMBAJOGAI...

Order Id: [protected]

There were 6 items missing in my order
2 aloo tikki
2 samosa matar
2 masala milk

The value of the missing items was 417 rs.

I received refund 218.99 rs only.

I expect full refund of missing items as items were not delivered to me...

Hello Zomato
Kunal Santosh Tribhuvan
Zomato I'd FE3451805
Incorrect document, not verified even if the vehicle document is correct.
PLEASE HELP 🙏🏻
LOCATION: AMBAJOGAI
EMAIL: [protected]@gmail.com
CITY: AMBAJOGAI...

Hello Zomato
KUNAL SANTOSH TRIBHUVAN
ZOMATO I'D FE3451805
Profile verification pending 3 days, not verified even if the vehicle document is correct....

Hi team,
This is Manab Mondal. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Manab Mondal
ID: FE1686034
LOCATION: Siliguri
City: Siliguri...

I had ordered food through Zomato. But the restaurant rejected my order due to peak hours. Zomato sent me an email stating the order could not be fulfilled and refund of Rs.1, 671 is completed, and if I didn't receive it in my bank account, please contact the bank. I did not receive the refund till now and hence contacted my bank. My bank asked me for the refund UPI transaction ID. Unless I give the transaction ID they cannot trace the refund...

Last month My Zomato I'd is terminated I am trying to connect with comapny but my I'd is activated, I had raise ticket 2 times but no response. I send the mail to many time but no response
please activate my I'd as soon as possible
Name : Rushikesh kamble
FE ID : FE3311418...

Dear zomato,
I am Zomato Delivery prtner and My Zomato Delivery Rider ID is, , FE2660057, ,
My Contact number is "[protected]". My Locality is "DHOOMANGANJ, PRAYAGRAJ [ NORTH ZONE ]". I was going to take the order and deliver it to the customer's location, I met with an accident on the way. Due to which I got hurt and The accident happened so badly that my vehicle got damaged, the Zomato bag and the order fell on the road....

My I'd has terminated please 🙏 active my I'd, I am good delivery partner my name is Sudhir Kumar paswan my I'd FE929447 please sir activeted my I'd...

Respected Sir/Madam,
My self Javed J. my Zomato I'd is FE2581542 I would like to share my case here while delivering current order I got a call from home there is an medical emergency please reach home as soon as possible I called my brother and hanged up order to my little brother and reached home and rushed to hospital and finally everything alright.. After delivering order by my brother The Zomato Application asked for selfie verification...

Sir my id verification is on pending.
waiting time (6 Hours) but 20 hours completed but still processing is on pending.
My ID- FE3401878...

Sir my id verification is on pending.
waiting time (2-3 Ho h rs) but its been 3 days completed but still process is on pending.
I paid 600 if my verification failed refund my damn money
My ID- FE3391751...

I have paid but it is showing has payment failed.can you please look into this issue...

I ordered food at 10.29 pm & got my food at 12.09 am, after calling multiple tym n msg to zomato guys. Even i told dem i can't wait for long refund my amount i don't need my order. They won't listen n delivery partner also refused to tk food bck and zomato agents are telling stories. Itna fraud he zomato on time guarntee scheme ka name me loot macha rha he, on time bolke delivery nhi hua toh apka order ka 1/4 th amount hi refund deta he......

I have submitted the account verification on 9th Dec 2023 but still the account is not verified after 24 hours. Please help me on this...

My I'd is terminated due to identity fraud so it was my mistake so I did not repeat next time I was past 2 and half years in Zomato so last 9 months my I'd is terminated so please activate my Zomato I'd

FE ID is FE985799...

Sir please open my id me ne order cancel nhi kiya dusra rider order lekar gya or cancel kiya toh mere cancel mein add kar k meri id terminate Kyu kardi
Please check karo or meri id open karo...

सर, मैं 6 महीने से जोमैटो में काम कर रहा हूं, लेकिन पिछले 3 महीने से बार-बार रद्द होने के कारण मुझे नौकरी से निकाल दिया गया है, सर मैं बहुत गरीब हूं, सर मैं अपने परिवार में कमाने...