Zomato Complaints & Reviews

Address: Industrial area phase 1

Address:
Industrial area phase 1 Chandigarh 160001

Hi team,
This is Ramraj. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: ramraj
ID: FE1019847
LOCATION: industrial area phase 1
City: Chandigarh

Regards,...

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Address: Ahmedabad Gandhinagar

Hello sir meri I'd tarminet ho gai hai please meri I'd chlu kariye sir please muje zometo me kam karna hai please sir 🙏🙏🙏 mere se Galti huvi he to me mafi magta hu. Sir please meri I'd chlu kariye sir.
Location .. Ahmedabad Gandhinagar Gujarat
FE1395987...

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Address: Gachibowli, Hyderabad

Ordered 1 chicken fried maggi from hunger maggi point which showed one chicken fried maggi and one egg fried maggi. I received the parcel from the delivery partner and found only one box in it. Immediately called the delivery partner, he said he brought what restaurant has given. On chat with customer support, they said they can't deliver the missing order and can't provide refund and asked me to take it as an exception. Bill is also not provided.

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We ordered food from Calcutta kitchen which was worth ₹398 and we ordered it through Zomato the food was stale and some items were missing and when we asked for a complete refund the restaurant refused to pay us back and so did Zomato we tried to lodge a complain complain in Zomato they did not acknowledge or resolve our issue....

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Dear Team,
I was expecting refund of 22676.45 but only rcvd refund of 10000 for the said order Id. I have attached the screenshot of refund confirmation and cancellation fee waiver provided by your team. Please look into it, as it's the whole months salary for me.

I have confirmed multiple times with your support team and they said I will rcv a refund of 22676.45.

I have checked the restaurant about they have not prepared anything for my order as it was cancelled within 5 mins of placing the order. Within 1 mins of placing the order, I reached support for the help. Even swiggy provides 2 mins time to cancel/modify the order after placing the order.

Your support said cancellation fee is waived off but I am getting message of half amount refund.

Please refund the remaining amount asap.

Regards,
Afzal Shah
[protected]

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I am Anoop C SHAJI FE4320332
The payment has been money of rs 1600 and after that I have done with my training when I am going to do profile verification I submitted all documents...after submitting all documents...the document cannot able to submit.

Please resolve and issue or else please refund my money asap......

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Hlo sir my account verification is failed in zomato and my ID is FE2505475 pls resolve my problem sir...

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Address: SM 16, Padamnabhpur

Date of incident : 10/07/2024
Supplied at 9:20 pm
Restaurant: Bhaiya Ji's Biryani, Durg
Ordered 2 Chicken Hakka Noodles
The restaurant delivered Veg Hakka Noodles (2 nos) and when we complained to them, they behaved very rudely. Our family members are regularly ordering on Bhaiya Ji's through Zomato. We want decent behaviour from the restaurant.

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Hi team,
This is Saurabh Tukaram talekar. I am working with your Company last 2 months. But last 2 days my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Saurabha Tukaram talekar
ID: FE4074216
LOCATION: katraj
City: Pune...

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Address: Chandrabani Pithuwala Khurd near, sheeshpal General Store

Zomato mai mai 3saal se kaam kar rha hu meri id band huvi 7 mahine pehle mane team leader ko bola to usne bola dekte h par koi karwani nhi ki meri I'd ki na ho Zomato company k pass meri I'd recheck karne ko beja na mera phone utta rha hai mobile switch off kar deta h team leader Zomato ka mere zone ka bas check kare Bina bola ek bar ki nhi kulegi please meri id kulwademuje kaam karna h team leader ko bole Zomato ke
Meri I'd h FE.1695039
mobile number [protected]

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Address: Whitty Bazar Mahadev Talab Road Giridih

My id FE884013 sir mem meri mismatch ke Karan band gyi meri pahle ka profile me ab bhut change ho gya h esliye meri I'd band kr di gyi please activate my ID please

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Jul 07, 2024

Updated by [email protected] My id FE884013 sir mem meri mismatch ke Karan band gyi meri pahle ka profile me ab bhut change ho gya h esliye meri I'd band kr di gyi please activate my ID please

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My id verification is on pending.
waiting time (2-3 Ho h rs) but till 12 hours completed but still process is on pending.
My ID- FE4271973

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Address: VEEPANADAN HOUSE VENGOLA 683556,KERALA,ERNAKULAM

Hi team,
This is Mahin V A. I am working with your Company last 5year. But last 3 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Mahin V A
ID: FE818880
LOCATION: PERUMBAVOOR
City: KOCHI...

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Address: Bhironath nagar kusgav lonavla

Hi,
My name is shaibaaz khan my id is terminated from past 7 month .I'm working with Zomato from past 4 year but now my id is terminated due to distance fraud please reactivate my id FE821108

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My ZOMATO account is hold.
Kindly release my account to do my job.

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I have ordered food through Mc donalds from zomato on 6th June 2024. The food which was delivered to me and the coke was fully splitted and 3 of the glass was empty fully. I have complained in zomato but they said send me a proper video and photos, I have sent everything which was clearly visible coke is splitting but when I ask for refund they are simply saying that video is not proper we will not provide you with refund.

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I ordered a waffle box from belgium waffles on 3rd june 2024 at around 3 am
it was a prepaid order
but due to some circumstances i canceled the order in 3 minutes
and as a cancellation charge they charged me an entire sum of rs 541 that is my order value
neither they r ready to compensate nor they are willing to send food for the same amount
and 541 rs is a big amount and they just say that sorry maam we cannot help u with this
plese feel the feedback form
on plus of that i have gold membership and still im being charged the enetire amount of 541/- as cancellation charge
its completely unfair to a customer who trusts ur service and this is the way you decide to treat them
ZOMATO IS FRAUD THEY JUST LOOT THE CUSTOMERS IN THE NAME OF DISCOUNTS

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Jun 03, 2024

Updated by Gauri Vanita Pachpol I NEED A FULL REFUND OF THE AMOUNT OR ATLST THE FOOD WHCH WAS PLACED FOR THIS AMOUNT
NOTHING LESS OR MORE
ITS ENOUGH

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Address: House no 194 Santoshi Mata Chawl Anna Bhav Sathe Nagar rood no 22 Wagle estate thane 400604

Hi, my name is Sandeep Vishwakarma
I have ordered the food on Zomato on yesterday 1st June 2024.
The online payment was also done from Zomato wallet.
Later the food was also rejected from Zomato end and I do not get the refund back in my wallet
I have reached out to Zomato on this by they have said you have cancelled and now the refund is not possible, the order got cancelled within 5 minutes
my order ID [protected] from Hotel Shree Durga
I visited to Hotel Shree Durga they have said that Zomato company is doing this kind of fraud with their customers.
for you reference I am attaching a screenshot of rejected order

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Jun 02, 2024

Updated by svsandyyy for you reference I am attaching a screenshot of rejected order

Jun 02, 2024

Updated by svsandyyy I Have attached the screenshot as well kindly contact me on [protected] if you did not receive I will provide you

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Sir Namaste My Name Is MD Kayrul Amin My I'D Is FE2789395. I Have Worked With Zomato For Last 2 Years To Work As Zomato Delivery Partner But I Am Not Able To Complete The Order But Any Order Gets Canceled Due To Cancellation Or Incomplete. I Don’t Know About The Difference Between The Two, It Is Incomplete Meaning Our Solution Has Not Come Or The Solution For Cancellation Has Come To US, So Sir, Please Check Whether Zomato ID is Terminated Due To Cancellation, It Is Not My Fault At All, If I Have Found It. Even If I Have Made Some Mistake, Please Forgive Me. Zomato Trust Me. I Promise That I Will Never Ignore This Mistake. Please Open My ID and Activate It. I Am Very Worried, I Am In Depression Today. I Have Not Been On The Jobe Since last 4 Month, My Family Has Been Traveling

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I ordered food from subway with order ID [protected].
One of the items in my order - a protein shake was missing

First of all, there is no way to talk to customer service. The bot "Zia" simply asks you to email [protected]@zomato.com which says that it may take upto 72 hours to get a reply which is unacceptable

When i did email them about it with all the proof -
Pictures of the bill and what i received...

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Zomato Complaints & Reviews

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Zomato reviews & complaints page 4

Reverse ID

Zometo food dilavri patnar

Missing items in the order and they neither want to deliver nor provide refund and asking it take it as an exception

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Issue not resolved

refund related issue order id 5991697123

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Profile verification failed after deduction of money

Verification is failed

Wrong supply of food

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My account was blocked please reactivate my account

Zomato delivery partner team leader against complaint

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Mismatch id

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Profile id verfication pending

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Background varification failure

I'd terminated due to distance fraud from zomato

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ID is hold

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Related to my order

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False claiming of the amount

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refund rejected

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Zomato Delivery id terminated

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Items were missing in my order and refund request was denied

Zomato Complaints & Reviews

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Zomato reviews & complaints page 4

Missing items in the order and they neither want to deliver nor provide refund and asking it take it as an exception

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refund related issue order id 5991697123

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Wrong supply of food

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Zomato delivery partner team leader against complaint

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Mismatch id

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Profile id verfication pending

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I'd terminated due to distance fraud from zomato

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ID is hold

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Related to my order

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False claiming of the amount

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refund rejected

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Zomato Delivery id terminated

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