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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 4

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A
Atuls147
from Mumbai, Maharashtra
Dec 25, 2024
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To reactivate terminated id

Address: Mumbai City, Maharashtra

Respected sir,
My zomato id [FE2573844] is terminated please reactivate my id...
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K
K2rish9116
Dec 22, 2024
Dec 22, 2024
This thread was updated on Dec 22, 2024
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My id was terminated without my any mistakes i send multiple mail to compnay but no revert received
Please help to reactivate my account

Regards
Kanhaiya
[protected]
Id-FE4586339
Zomato customer support has been notified about the posted complaint.
Dec 22, 2024
Updated by K2rish9116
Dear Team,

I am writing to express my concern regarding the termination of my delivery partner ID. I have been informed that my ID was deactivated due to a high number of cancellations. However, no one has tried to understand the reasons behind those cancellations, and I have not been given any clarity on this matter.

I want to clarify that the cancellations were not due to any mistake or fault on my part. Terminating my ID without a proper investigation or explanation feels unfair. I had joined Zomato with the hope of earning a living and supporting my needs, but this experience has been very disappointing.

I have also attempted to contact Zomato's CEO and the legal department earlier, but I did not receive any response or action. My ID has been deactivated for the past five days, and despite sending multiple emails, I have not received any reply.

If the issue cannot be resolved, I would appreciate it if you could clearly inform me so I can move on, knowing I wasted my time associating with this platform.

I kindly request you to review my case again and reactivate my ID. I hope Zomato can show that it values its delivery partners and resolves this issue fairly.

Looking forward to your response.

Sincerely,
Kanhaiya Rajput
[protected]
Zomato id-FE4586339
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    J
    Jitendraviru
    from Mumbai, Maharashtra
    Dec 12, 2024
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    Delivery Partner Zomato, Deactivate Id Active Kare

    Hi team,
    This is Jitendra Virutkar. I am working with your Company last 2 year. But last 6 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

    Name: Jitendra Virutkar
    ID: FE3664015
    LOCATION: Ghatkopar Kurla
    City: Mumbai

    Regards,
    Jitendra Virutkar...
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    T
    tiya_07
    Dec 4, 2024
    Dec 20, 2024
    This thread was updated on Dec 20, 2024
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    Money deducted as cancellation charges

    Order ID #[protected]

    I ordered this from Pizza Hut through zomato and schedule later option was selected but there is a glitch in zomato app and zomato executive called me and told me that we are cancelling your order and will provide you with refund but they cancelled the order and did not refund the money. There is no support and no one is helping on it....
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    S
    sathish sitharth
    Nov 15, 2024
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    I wish to file a complaint against Zomato for charging separately for packaging in restaurant orders. This practice is unfair and misleading, as customers are not made aware of the additional cost upfront during the ordering process. Packaging should be included in the overall meal cost, not added as an extra charge at the end, causing confusion and frustration. Such charges are deceptive and violate consumer rights to transparent pricing under the Consumer Protection Act. I urge the concerned authorities to investigate and take action against this practice to protect consumers from hidden costs and ensure fair business practices.
    Zomato customer support has been notified about the posted complaint.
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      J
      jeosamueljay
      from Trivandrum, Kerala
      Nov 12, 2024
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      'Profile verification failed'

      Address: Trivandrum, Kerala
      Website: Zomato

      Hi, I registered with Zomato Delivery app yesterday and paid the whole amount for bag and two t shirts. I have completed the training and others. The issue is that when I open the Delivery app, it shows 'Profile Verification Failed' and when I click on 'Submit again' button it leads to a blank page. Please help resolve this so I can start delivering and earn something.

      Zomato ID : FE4889565...
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      J
      jeosamueljay
      from Trivandrum, Kerala
      Nov 12, 2024
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      Profile verification failed'

      Address: Trivandrum, Kerala

      Hi, I registered with Zomato Delivery app yesterday and paid the whole amount for bag and two t shirts. I have completed the training and others. The issue is that when I open the Delivery app, ot shows 'Profile Verification Failed' and when I click on 'Submit again' button it leads to a blank page. Please help resolve this so I can start delivering and earn something.

      Zomato ID : FE4889565...
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      V
      vinaykumarmishra
      from kanpur, Uttar Pradesh
      Nov 8, 2024
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      Zomato id is deactivated

      Address: kanpur
      Website: kanpur

      My id is wrongly terminated
      vishal gupta
      FE id:FE1135339...
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      W
      wubot2
      from Kolkata, West Bengal
      Oct 27, 2024
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      Order no. 6301326791 from Pizza Hut, Ballygunge Kolkata placed on 26/10/2024

      Address: 62/7, Ground Floor, 7 Rainer Park, Rawland Row, Ballygunge Circular Road, Ballygunge, Kolkata
      Website: Zomato

      I had placed my order number [protected] earlier this evening for 2 personal pan pizzas from Pizza Hut Ballygunge, Rainer Park, Kolkata. However, as soon as I took the first bite of the pizza slice, I realized that the pizza was loaded with mayonnaise. When I looked further, I found that there was not a single ounce of cheese on the pizza. Both the pizzas were slathered with copious amounts of mayonnaise that looked like cheese. This made...
      +1 videos
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      P
      Purvaibh
      from Nagpur, Maharashtra
      Oct 24, 2024
      Jan 8, 2025
      This thread was updated on Jan 8, 2025
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      Payment nhi de rahai

      Address: Delhi

      Hii mai Zomato mai delivery boy ka kam krta hu 1 months se mera payment nhi de rhai hai...
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      S
      Saurabh7247
      Oct 21, 2024
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      Zomato delivery partner id Profile verification failed

      Profile verification failed show kar raha or koi response nhi aa raha hai....
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      G
      Goti12345
      from Vadodara, Gujarat
      Oct 19, 2024
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      Address: Bsup awas flat samta Subhanpura. Vadodara 3900023
      Website: Id terminate huaa hai

      Hi team,
      This is Parmar Sanjay. I am working with your Company last 3 year. But last 1 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

      Name: Parmar Sanjay
      ID: FE2203219
      LOCATION: vadodara
      City: gujrat
      Zomato customer support has been notified about the posted complaint.
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        J
        jeet8146
        from Varanasi, Uttar Pradesh
        Oct 16, 2024
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        Zomato delivery app profile verification failed

        Address: VARANASI

        Just i creat new account in zomato delivery app my ID is FE4765710
        NAME JITENDER KUMAR GUPTA PLEASE SOLVE MY PROBLEM AS SOON AS POSSIBLE...
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        M
        MananJain5165
        from Udaipur, Rajasthan
        Oct 13, 2024
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        Order ID 6246085261 - Missing Paneer Butter Masala

        Address: Gurgaon, Haryana India

        Complaint Details

        Incident Date:[protected]
        Order ID: [protected]
        Restaurant: Gunsun Dhaba and Cafe
        Ordered Items: Paneer Butter Masala, 2 Laccha Parathas, and Lassi
        Delivered Items: 2 Laccha Parathas and Lassi (Paneer Butter Masala missing)

        I am raising a complaint against Zomato for an incomplete order delivery. On 12th October 2024, I placed an order which included Paneer Butter...
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        A
        ashutosh1408
        Oct 9, 2024
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        Address: Wakad Pune

        Hello Team
        My name Ashutosh Ravindra Gaikwad Zomato rider sir my id was terminated due to order cancellation but there is problem of my device phone due to this reason my back to back 2 order are cancle and then id was terminated
        Dear sir I am best rider of Zomato. I am doing your company work more than 2 years I kindly request you please unblock my I'd. this type issue not agin I promise you but give me last chance. I kindly sorry for this issue. I commented this type issue is not there any day
        Please unblock my id I am face so big problem due to I'd is terminated so once again I am sorry please unblock my id

        FE ID - FE3454521
        Name - Ashutosh Gaikwad
        City - Wakad pune
        Contact No. [protected]
        Zomato customer support has been notified about the posted complaint.
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          P
          Pratham Chauhan
          Sep 24, 2024
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          Address: Kanker khera 250001

          Hi team,
          This is Pratham Chauhan. I am working with your Company last 7 month. But last 2 days my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

          Name: Pratham Chauhan
          ID: FE3623671
          LOCATION: kanker khera
          City: Meerut Cantt
          Zomato customer support has been notified about the posted complaint.
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            A
            Akarshi Mathur
            Sep 23, 2024
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            I am writing to bring to your attention an issue with my recent order from Pind Punjab Restaurant, Hijawad, Pune, placed through Zomato on 22nd September. My order ID is [protected]. Unfortunately, I did not receive the order, even though the app showed it as delivered.

            According to the app tracking, the delivery person was near my location but never reached the actual destination. I contacted customer support via chat, and I was informed that the issue was due to my phone number being unreachable. However, despite this, I did not receive any further communication and my order.

            Here are the details of my order:

            Plain Roti (3x) - ₹135
            Butter Roti (2x) - ₹100
            Paneer Butter Masala - ₹379
            Total: ₹506.03
            Since I did not receive the food, I kindly request a refund for this order.

            I appreciate your assistance in resolving this matter.
            Zomato customer support has been notified about the posted complaint.
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              Sh.yaduvanshi
              Sep 22, 2024
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              I'd automatically cancellation termanet

              Address: South gurugram hariyana sector 68 122101

              Address:
              South gurugram 122101

              Hi team,
              This is Shivam. I am working with your Company last 1 year. But last 2 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

              Name: Shivam
              ID: FE2963688
              LOCATION: south gurugram
              City: Gurugram

              Regards,
              Shivam...
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              P
              Prasadchavan
              from ratnagiri, Maharashtra
              Sep 19, 2024
              Resolved
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              Resolved

              My Zomato Delivery Partner FE I'd Terminated

              Address: Bangalore

              My Zomato FE1349051 is terminated show. Due High Cancellation or rejection status. But this order genuine reason of cancellation or reject. Due to customer not responding/ customer cash and UPI issue / by mistake placed order/ order cancelled. I'm Zomato old rider . My work performance is all time good medal. On time order. Complete all order. Complete all gig. Activate My I'd for request Zomato team....
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              F
              Fe4003523
              from New delhi, Delhi
              Sep 18, 2024
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              Zomato delivery I'd hold on or inactive

              Address: Zomato pvt ltd

              Hello sir /madam,
              I'm suraj prakash, sir meri zomato I'd ko hold on or inactive kr diya gya h aur meri id pr online na jaa pane ki wajh high
              cancellation aa rha h, joki sir customer ki side se cancellation huye the aur sir last two months phle mera accident bhi ho gya tha food delivery krte time jiski wjh S sir mein online ni jaa ska kuch weeks k liye or meri performance ko down kr diya gya aur sir ab meri I'd ko inactive...
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