Submit a Complaint
Claimed

Zomato Complaints & Reviews

www.zomato.com/india
1
Updated: Jul 8, 2026
Complaints 7939
Resolved
710
Unresolved
7229
Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
Zomato

Zomato reviews & complaints page 4

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Akash567
from Chennai, Tamil Nadu
Oct 8, 2022
May 20, 2024
This thread was updated on May 20, 2024
Report
Copy

Bag and t-shirt not delivered

I'm new employee of Zomato. I'm pay a full amount for bag and t-shirt. But the order is not delivered it's shows order is delivered on 29/09/2022. I'm so many requests to raise the ticket but they tells order is delivered.but how is possible to deliver a order without gave otp or phone call.and also call to Zomato the executive person is your problem is escalated wait 1 day and the problem is resolve but I'm daily im calling only tell your...
Helpful
16 other people found this review helpful
16 found this helpful
3 Comments
Report
Copy
A
Aamir Zomato
from Delhi, Delhi
Sep 11, 2022
Report
Copy

Zomato rider

Address: Delhi

Hello sir
i am a zomato rider i am not able to get work properly i had rate card first which got gig later due to which i am not able to work properly...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Megha_arora_
from Jalandhar, Punjab
Jul 26, 2022
Report
Copy

Refund not credited to my bank account

Address: Zomato
Website: www.zomato.in

I ordered from zomato on 24th July 2022. One of the item was spilled, I shared images with them and got an email saying they have initiated 192₹ in my source and the amount should reflect in my bank account in 2 days. It’s 26th today and I called my bank account asking the Status of my refund. They said they can’t help me on this. That I have to talk to zomato support only. I dropped them an email asking for the refund reference number...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
Z
ZOMATO CONTACT NO. (9339–065–112) CALL NOW..
Jul 5, 2022
Report
Copy

Help service

One that...
Helpful
15 other people found this review helpful
15 found this helpful
Write a comment
Report
Copy
Z
ZOMATO CONTACT NO. (9339–065–112) CALL NOW..
Jul 5, 2022
Report
Copy

Original release

Pontiac...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nagesh14321
Jun 23, 2022
Report
Copy

Delivery partner app issue

Sir iam Zomato delivery partner. If some personal reasons I can't login my Zomato delivery partner app few months.now iam studying so I want some side income it will helps me.so pls activate my Zomato delivery partner acount.sir pls I, ts will help, s me.my FE id is FE263051...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
SriRam Lakshmanan
Jun 18, 2022
Report
Copy

Packing and spillage issue(ORDER ID: 4130065111)

Hi,

I have packing and spillage issue in my order. ORDER ID: [protected].

The whole pepsi medium pack gone empty and spilled over the burger packages.

I have sent a mail to zomato support but no response even after 24hrs.

Kindly refund my order....
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohitkm
Jun 12, 2022
Report
Copy

I have received spilled food and they are not responding to this concern.

I have orderd food from Mahaveer Dhaba on 2 June 2022 at 7:59PM. and i have recieved this order in an spilled condition. I am attaching some pictures of it.

I tried to contact zomato customer support in Chat section and also sent a mail to them regarding to this. I waited for many days but didn't get any response from zomato. This behaviour towards consumers is not acceptable from such big companies.

Zomato Order...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Milan Routh
May 31, 2022
Report
Copy

Upload pan card

Address: sector 49, gurgaon,haryana

I am Milan Routh, gurgaon, haryana, sector 49. My id is FE1738704, after I, ll, complited my 50 order my id is terminated resones for pan card. I request please re-activate my id, i, m a covide servier last 3 month i, ll try to activemy id, kindly plesee do it,...
Helpful
5 other people found this review helpful
5 found this helpful
2 Comments
Report
Copy
C
[email protected]
May 12, 2022
Report
Copy

Change my bike I'd to cycle I'd

Dear sir/ma'am
I'm Ajit Kumar swain
My Zomato I'd FE1466402
I want to change my bike I'd to cycle I'd..
Plz help me...
Helpful
16 other people found this review helpful
16 found this helpful
2 Comments
Report
Copy
S
[email protected]
Apr 7, 2022
Report
Copy

Order 3728470651 not delivered

Placed the order for ice cream and after waiting for 1 hour, Order# [protected] is not delivered to me but was marked delivered. I tried calling the delivery executive that entered my apartment and he says he has delivered at some other house. I kept calling him to deliver to me, but he said I’m busy now with other orders and will check after completing those orders. He came back after 4 hours and asked ke to take the ice cream which has...
Helpful
Found this helpful?
1 Comment
Report
Copy
S
Suboor Mohammed
from HYDERABAD, Andhra Pradesh
Mar 17, 2022
Resolved
Report
Copy
Resolved

Delivery Partner I'd terminated without any reason

Address: Hyderabad

I was doing my good then why my I'd was terminated I didn't cancel any order then why my I'd was terminated open my I'd as soon as possible
FE I'd 986283
Mobile number [protected]
Tolichowki Hyderabad Telangana India...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Ally. S
from Ghumarwin, Himachal Pradesh
Mar 1, 2022
Report
Copy

Delivered Fully damaged food .

Website: Zomato.in

Hey .my order no [protected] .i ordered food from Zomato and i paid 1167rs to Zomato. Zomato delivery valet delivered me fully damaged food . everything were spilled inside the package itself .cold drink were all spilled inside the box bcoz of it other food products also got wet . We cannot even able to have that.everything goes in dustbin. Firstly I call up to the restaurant person and i elaborate them my concern than they replied me by saying...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
bhavyapravarkoticha
from Mumbai, Maharashtra
Feb 28, 2022
Report
Copy

Refund of Double Payment

I have double paid my bill because I had paid extra money have raised this issue since 17th February 22.

My Membership Phone no: [protected]
My Membership Email : [protected]@yahoo.in

Attaching all the proofs with this
1. The Bill
2.Wrong Amount Paid
3. Right Amount Paid
4. Zomato saying they will refund...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kr sujit
from Patna, Bihar
Feb 25, 2022
Report
Copy

My id deactivate

Address: Patna, Bihar

Hello sir/ mam my id is deativate my id FE1189406 my id is deactivated.Plz sir activate my id. I want to work in zamto...
Helpful
23 other people found this review helpful
23 found this helpful
29 Comments
Report
Copy
J
JAI BAJRANG BALI
Feb 16, 2022
Resolved
Report
Copy
Resolved

Rate card Surge pay nahi mil Raha hai sir 2 year old sa mil raha tha 1 week sa hata diya gaya hai lakin beyke per hai sir aur cycl

Address: Saidanpur mainipur jaunpur uttar pradesh

Sir[protected] Se[protected] tak ke pay-out me Mujhe target pay order pay surge pay milahai 11am Se 3pm per order pe +sergpay RS 25 3pm Se 6pm RS 20 6:59pm uske bad 7pm Se 10pm tak RS 30 milahai + usme target pay ad hoke hapteka payout bana hai[protected] sab kuch so kar raha tha[protected] ko surgepe hataya gaya hai lekin byke wale I'd par +sergepay+targetpay sabmilraha bike id per mil raha hai 35rs cycle id ko 15 hi mil raha hai hai sir...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Abina Blasious
Feb 14, 2022
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
Report
Copy
Resolved

They deducted money twice for same order

Ordered through zomato app on February 14, 2022 at around 9 pm in madhapur, Hyderabad. Paid via phonepe. First time the transaction was shown successful in phonepe, money (140.50.) deducted from account, but in zomato, the order was showing unsuccessful. It showed that payment failed and was asking to pay again. So, i paid again via phonepe. This time also money got deducted. After some time, the order was showing successful in zomato app....
Helpful
5 other people found this review helpful
5 found this helpful
2 Comments
Report
Copy
S
Sk Hasirul Islam
Feb 11, 2022
Report
Copy

Zomato delivery partner profile pending

Sir my profile verification is pending from many days.. it's says take 2-3 hours to verification and activate id ... But it was take many days and still pending.. please solve this issue.. and activate my I'd.. FE id - FE1723535.....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Peter03
from Chennai, Tamil Nadu
Jan 11, 2022
Report
Copy

FE id reactivate

Address: Chennai

I worked in zomato 3 years ago for about a year
My id was terminated one day
I don't know why
While contacting zomato office in chennai no proper response from their side
I don't know whom should i contact
Please help me with this
My zomato FE id: FE148214
My mail: [protected]@gmail.com...
Helpful
27 other people found this review helpful
27 found this helpful
Write a comment
Report
Copy
R
Rajghosh128
Jan 9, 2022
Aug 8, 2023
This thread was updated on Aug 8, 2023
Report
Copy

Mobile Phone Blacklisted

I can't login my Zomato Delivery account in my mobile phone....
Helpful
26 other people found this review helpful
26 found this helpful
3 Comments
Report
Copy

Related businesses

Bisleri International
2.1
(503)
Swiggy
1
(5249)
Maggi
1
(315)