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Zomato Complaints & Reviews

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Updated: Nov 13, 2025
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706
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Zomato reviews & complaints page 135

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R
Rinku Surjeet Singh
Oct 5, 2021
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Address: 2253 subash nagar ambala city

[protected] surjeet singh. sir Ek Bar mauka dijiye. Mera account open kijiye
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Customer Ne order cancel kiye Mein Nahin.
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    Address: Ambala locallity vijay nager

    My id is blocked due to Incrocet person please open my id login no [protected]
    +1 photos
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    Oct 24, 2021
    Updated by [email protected]
    Please sir help me
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      Neha Begam
      Oct 4, 2021
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      Address: Siliguri

      I was supposed to receive a cashback of 22 rupees after i ordered dominos pizza from zomato as per the offer available at that moment
      I have not received my cashback and its still pending in my paytm account
      What is to be done now ?
      Zomato customer support has been notified about the posted complaint.
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        M
        Meghna2020
        from Chakdaha, West Bengal
        Oct 3, 2021
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        Address: Chakdaha, Nadia, pin-741222, west Bengal
        Website: www.zomato.in

        I'm submitted to all information and fees but 2-3 after my profile verification is pending.
        Please solve this problem.
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          Avinash9891
          Oct 3, 2021
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          Address: Loni ghaziyabad

          Sir I am working with Avinash Zomato family. Sir I am very compulsively emailing you today. We hope that you will solve our problem. Sir my rat card. Due to which I am not living due to which it has become very difficult to run the family. Sir I requested my TL a lot for help but no one helped us sir now you are the only support. Sir many zomato raiders with me are still working on old rate card. Sir I have a humble request to you that my rate card has been made as before so that I can support my family. FE1425395
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            Vishwajeet kaur
            from DEHRADUN, Uttarakhand
            Oct 3, 2021
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            My order not been placed but money has been deducted from my account on 1st October 2021 of Rs.174 and Rs.137.50 respectively I just need the refund as soon as possible.
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              C
              Creative Tech
              Oct 2, 2021
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              Address: Ghaziabad sahibabad

              Zomato meri I'd terminate kr di isme meri koi galti nhi thi fir fir bhi meri I'd terminate kr pta nhi kyo customer ki problem thi fir mene order ke regarding customer care ko bhi inform Kiya tha but unhone kaha kuch nhi hoga apki I'd ko fir bhi terminate kr di or tl koi response bhi nhi de rhe please check my ID open my ID FE849126 cont.[protected]
              Zomato customer support has been notified about the posted complaint.
              open ho gyee bhai meri id FE849126 thanks to creative tech zomato channel on youtube first video

              Frequent customer cancelation - Comment #3948696 - Image #0
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                S
                Shubham Namad
                Oct 2, 2021
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                Address: Sangli Maharashtra 416416

                My zomato ID got disabled last 4 day for poor performance but this problem solve within 24 hourse but last day my disabled and company say ask TL and our TL not respond my msg and call . please help
                From Sangli Maharashtra
                TL-Rohit Thorat
                Zomato customer support has been notified about the posted complaint.
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                  S
                  Siva248
                  from Hyderabad, Telangana
                  Oct 1, 2021
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                  Every time I order from zomato they simply delivered me worst toxic food and in some occasions my health got upset. Now a days they started charging huge delivery charges and high prices for food when compared to other platforms even then they are maintaining minimum quality standards further their support clearly saying that they are just delivery partners and they are not concerned about quality issues. What kind of response it is I don't understand, if they are only delivery partners why they are charging full amount from customers instead of taking delivery charges only.
                  I request you to take appropriate action against zomato and their restaurant partners further I request food inspectors to do their duty sincerely

                  Note: I agree that I used abusive language sometimes because of frustration and their irresponsible behaviour and I wondered how zomato trained their support personnel to work in such a shameless manner and what care does zomato take about their team feelings.
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                    D
                    Dibakar29
                    from Kolkata, West Bengal
                    Oct 1, 2021
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                    Address: 120/3 p.k guha road kolkata 700028

                    543 rupees auto debited to Zomato via paytm wallet I haven't ordered a single thing this is transaction I'd ZTD-21-E0E673B183F1A... Zomato please look into this matter
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                      11-Chidrala Nidhi
                      Oct 1, 2021
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                      Today i.e. on 1 oct 2021 we have ordered from zomato (Afzal restaurant), at the time of payment we choose net banking of axis bank, we received OTP from bank, but the screen got hanged and unable to enter the OTP. So we did not completed our transaction. But after one hour i received debit message from Axis bank Amt. Rs 953.50, which i also confirmed with axis bank, they said payment is success full from our side and they shared PRN No.[protected].

                      Kindly requesting you to look in this, and refund the amount at earliest.
                      Zomato customer support has been notified about the posted complaint.
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                        H
                        H@$&
                        from Raipur, Chhattisgarh
                        Oct 1, 2021
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                        My account got terminated due to only 2 Denials but it was because of my phone issue my screen got hanged and display was stucked only the order alarm was ringing that time even i was not able to switch off my phone please give me last chance i apologize for this please give me last chance it was the only source through which i was able to earn something.

                        Zomato ID-FE1382021
                        Name- Harsh Kashyap

                        Please resolve my issue
                        Zomato customer support has been notified about the posted complaint.
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                          Bikash sahani
                          from SILIGURI, West Bengal
                          Oct 1, 2021
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                          Hello mam/sir
                          My I'd is deactivated and I want to work in Zomato so pls verify my I'd as soon.
                          My I'd number is FE1461641 and name is Bikash sahani
                          +1 photos
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                            S
                            sneha khatwani
                            Sep 30, 2021
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                            Address: Nagpur

                            Ordered falooda.. fully liquid consistency.. Delivery took long so everything melted. Also there was quality issue regarding falooda strands..

                            Issues were there earlier as well. But this is happening in every order.

                            And rather than refunding the amount for that particular dish, the support people always give an apology. Predefined apology templates which are sent all the time. And no improvement in service.
                            Zomato customer support has been notified about the posted complaint.
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                              Neha376
                              from Delhi, Delhi
                              Sep 30, 2021
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                              Address: Ground Floor 12A, 94 Meghdoot Nehru Place New Delhi 110019

                              I have ordered chicken dish from Dàarji restaurant, via Zomato. Delivered food was pethetic and smells so bad that I need to throw complete delivered food in dustbin.

                              Contacted Zomato support to make a complain and for refund. They denied stating that it's restaurant responsibility.

                              Then I contacted restaurant, share complete details and images. But restaurant denied stating that it was not prepared by them.

                              I again contacted Zomato support but they denied to provide any assistance.

                              Neither Zomato nor restaurant is ready to take accountability for it and for me it's a complete waste of money and time.

                              I spent my entire day connect with both parties.

                              I was very dissatisfied, disappointed and disheartened by the way Zomato treat there regular customers.
                              Zomato customer support has been notified about the posted complaint.
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                                Arijit Ghoshal
                                Sep 29, 2021
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                                I have ordered from Dominos through zomato (order ref: [protected]) which was declined due to reasons attributed to the restaurant.
                                I had received a mail on 27th sept saying that the amount has been refunded in the respective bank a/c from which the order has been made.
                                I have checked my bank statement & found that no such amount got reflected till date & was also confirmed by the bank service dept that no such payment was initiated.
                                I request zomato to look into the matter & process the return asap.
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                                  Sourabh surendra joshi
                                  from Hubli, Karnataka
                                  Sep 29, 2021
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                                  Address: 7a cellar house 4th cross Rajnagar gurudev nagar

                                  Sir, my name is sourabh surendra joshi my training in complete and payment has also been completed but after that my profile id is pending please Sir verify my id 😭😭
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                                    H
                                    Hashtag438
                                    Sep 29, 2021
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                                    My phone number [protected]

                                    Can't apply coupons! I'm frustrated! Why the hell I can't apply coupons
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                                      Samrat acharya
                                      from Kolkata, West Bengal
                                      Sep 29, 2021
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                                      Address: Kolkata

                                      My name samrat acharya
                                      Zomato I'd -FE1455467
                                      Phone number -[protected]
                                      My profile verification is pending science 5 days
                                      I want to start work ..
                                      Please verify my id ..this is a humble request
                                      +1 photos
                                      Zomato customer support has been notified about the posted complaint.
                                      Sep 30, 2021
                                      Updated by Samrat acharya
                                      Please do something .. my id isn't verify.. verification is pending

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                                        vk@@@
                                        from Pune, Maharashtra
                                        Sep 29, 2021
                                        Resolved
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                                        Resolved

                                        Address: Nageras road shreeji paradise PMC room No 3 madipoint hospital, IDBI Bank Aundh Pune Maharashtra 411007
                                        Website: [email protected]

                                        My I'd suspand BGV failed please help me and solutions please
                                        Contact no [protected]
                                        FE1453424 I'd Zomato
                                        Sep 29, 2021
                                        Complaint marked as Resolved 
                                        What reason BGV failed And solutions and active my id
                                        Zomato customer support has been notified about the posted complaint.
                                        Mera I'd suspected BGV filed please help me and solutions please

                                        My id suspand to BGV failed and reply - Comment #3908922 - Image #0
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