Zomato Complaints & Reviews

I am facing continuously facing cheating from Zomato. Zomato is doing business in restaurants favours and when customer get food wrong or less item or worst items in taste they only apologise and don't take responsibilities of restaurants cheating and stop all ways for customers to get refund or even coupon as compensation for their loss. Like this Zomato and all restaurants tied up with them actually to do business with cheating for their own profit by providing whatever food as they like not as per order of customer and according to they paid. And after getting money they deliver cheap, wrong, unhygienic and worst taste food and giving no refunds and compensation against it by only repeating apologies. Also they believe lies of restaurants rather than our sent pictures of wrong or bad food items we received. I request consumer court to take major action against this app and company as it is doing big fraud and cheating by applying their own made policies for own benefits. Not a genuine policies of business made by government in both seller, app and customer favour. But only seller and app(business) favour and only customer have to suffer from cheatings. I request alot to consumer court to take action because I have been cheated not one or two time but everytime since last 1 year everytime I have been cheated in every single order. I have proofs if you will contact me I can show everything in my phone related to every order. Thanks.

Dont send drunker to my out let dont no how to talk waste they r spoiling company name

I ordered 2 egg rolls and a burger from celsius house through zomato worth rs 136.
But the food they delivered was salty enough that can't be eatable. Raised my complain about that but there is no action taken against this.

Need my whole compensation for this order.

I ordered food from celsius house through zomato.
And food was salty enough and is not eatable. I raised complain regarding my issues but no one is bother to compensate money you people are just feeling sorry.
I want my full compensation for my order.

Hello Team,

Today (Sep 21st 2021). Reg order ID " [protected]"

I have ordered few items in Empire Restaurant Jayanagar via Zomato.

Unfortunately i havent received order Waterlemon juices but amount has already been debited from my account.

When i checked with delivery guy ramachandra rour( mobile no : [protected]) he mentioned i am not aware of it.

This is really frustating that amount got debited for 2 juices but items not delivered and when checked there is no proper response.

Kindly please refund the deducted amount back to my bank account asap. This is really worst management from restaurant as well delivery guy without checking properly delivery the items.

by
Mohammed
[protected]

I order food from Behrouz Biriyani through Zomato on 19th September. Two of my food items worth ₹114.3 was not delivered to me but it was already paid by me. After talking to their executive for an hour, she told me that she has initiated the refund to my source but no confirmation regarding that was sent to my registered mail id.
When I wrote again to Zomato today, they are saying that it is not possible for them to refund my money.

I want my refund of ₹114.3 since the products were not delivered to me.

Hi

I have been delivered in correct product. I ordered tea but instead I got some watery cream colour substitute which is not at all a tea and when I asked them to compensate they said it is not possible from their end.

I kindly request to take this matter seriously and all the complaints lodged against zomato as this is a food issue which could even affect the health of some one.

Hllo sir/mam
My zomato Id is a FE1442048
IN Profile verification is Pending

Dear Manish TL
Iam submitted my appology letter to you. My Fe I'd is FE1067020 with contact no. [protected] I am complaint many more time last 2 week's .I have put raise tickets for many time but I'd not activated.
All Time I get answer that you are contact with TL.

But since few day they r also not helping me plz help nd let me start my order to earn

My id - FE1067020
Mobile no. [protected]

"Your delivery Boy Mr.Mayur Shinde Wardha Maharashtra was not follow the Covid norms property, and Not follow the traffic rules (He was not wear the Helmet) which is compulsory at our colony."

His behaviour to customer is very rude, he has no manners and no experience for how to handled customer.

I were paid twice for my order at first UPI and then cash on delivery in which my UPI payment not refunded, if in case it was refunded by you then it won't be reflected on my account yet.
Refund it as soon as possible

Order details mention below in photo.

I ordered cheese Burst pizza and burger from Zomato on 15 september 2021 from phone no. [protected]. Instead of cheese Burst what I received is veg pizza plus the quality of base was so worst . It was so hard to eat. In addition the packaging of burger was worst. The burger get sticked to packaging. It was gift from me to my friend. It was wastage of my time money and emotions. Now I have to order something else for my friend which will cost me double. When I asked for refund Zomato declined it. I want my complete refund. My order number is [protected].

Mera naam Kuldeep Kumar Sharma h or m 1 zometo Delivery boy hu Zometo company me mere sath bhot galt kiya h kyoki mera payout salary nhi di h mere account se money deducte kr li h or Meri Zometo ID Terminat kr di h please help me

Hi, I have placed the order on zomato. Order number is [protected]. The description on zomato said serves 1-2 but i got a small pot barely enough for one person. Zomato denied refund or any compensation apart from feedback to the restaurant. This has to be solved.

I applied Zomato ipo through Bhim app in Bhim app seen that i got allotment but share not came in my demat account and money deducted from my sbi account still not refund pls solve my query

Bank name: state bank of India
Account number :[protected]
Branch: mavdi area ring road
Application number from Bhim app: ZOMATO59096278
Demat account number:12041500
Pan number:CZUPG9411Q
DEDUCTE AMOUNT FORM SBI ACCOUNT:14820

Given food order on date 19th September 2021, me and my family. Got burned kulcha and dosa, when I complained customer support told me to send picture, I send burned kulcha photo, but again he(Mr. Shiva from zomato) told send me all 10 kulcha photo srperately, discuss 45mins. But no solution by zomato customer support.

K ordered mutton Rogan Josh for the amount of 535rs and they sent me chicken which I don't eat... I tried to raised complaint and ask either take this order back and send me my original order or either return my full payment however they offered me promo coupan for the amount of 267rs which doesn't make any sense to me. It was a lost got me over 500rs. This is a scam and I want someone to look into this.. Here is my contact number if anyone wants to reach out to me here is it [protected]

Zomato vallet come to door but I have not received any call from your zomato rider and he cancelled the order after I received in my hand, he get back order from my hand and cancelled it and I request 3 to 4 times if you reached here then please give me my order but he cant.

I had ordered Tawa pulao from Rasranjan. My delivery boy has pick up order but I called him for delivery he told me that.. He has another order and he will pick up order and then he will decide where to deliver.
I told if order getting delayed then cancel my order delivery boy told ok then cancel order. I had word with Zomato executive Mr Abhishek I told him cancel order and refund full amount he also agree that order delayed but he cancelled my order and did not refund me my money. Please take necessary action and refund me my amount.

How Can I contact Delhi POC for Bgv failes Cases?