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Zomato Complaints & Reviews

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Updated: Nov 13, 2025
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Zomato reviews & complaints page 139

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ghost101010101
from Bengaluru, Karnataka
Sep 18, 2021
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I have 5-10 ten cases of Bgv failed - Delhi Cases
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    Sammeer Ahir
    Sep 17, 2021
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    Address: Bangalore

    My log in I'd is FE1379151 .it has been suspended to BGV failed so kindly recovery my login ID
    Zomato customer support has been notified about the posted complaint.
    Your ID has been Suspended Because - You Have Filled Wrong Pan Card Number while Onboarding / Creating your ID.
    Sammeer Ahir's [Complaint's author] reply, Sep 22, 2021
    So it should be notified i would have changed ... But even after multiple tickets had raised about the same i asked them multiple times why my account is banned they never replied ..what is further procedure to unsuspend my account or reactivate ?? Please help
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      suvartha sh
      Sep 17, 2021
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      Address: EWSH-158 APHB colony moulaali Hyderabad

      I ordered biryani today my order number[protected] Biryani had no taste no flavor just wasted of money I am just disappointed by your service there was no onions no lemon no taste
      Zomato customer support has been notified about the posted complaint.
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        Sidharth Thomas
        Sep 17, 2021
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        Address: Banglore

        My log in I'd is FE1416214 .it has been suspended to BGV failed so kindly recovery my login ID
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          Dhaval Sinh Rajput
          Sep 17, 2021
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          Address: Vastrapur

          12/9/2021 Sunday ke din mere ko sirf 2 second ke liye mere ko target pay dene ko man kar rahe he sir ye galat he me 14.30 hours online tha to aap 2 second ke liye 875 rs nahi caps de rahe ho sir hum mhenat karte he pura din tabhi hamko paisa milta he aur aap payment nahi doge esa thodi hota he please sir request he mera mhenat ka paisa vaps karo please
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            Solankik
            from Agra, Uttar Pradesh
            Sep 17, 2021
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            Address: Jaipur
            Website: Zomato

            Meri id band krdi h sir please request h meri if active krdo aapse hath jodke vinti h please
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              bengali motivation
              Sep 17, 2021
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              Address: Purulia West bengal

              I'd is block without giving me warning my Zomato is FE865394. Contact [protected]. I m going to deliver my food to coustomer and my id is automatic block.i m not denial any food .or cancel.i have an proof
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                S
                sathvikthota
                Sep 17, 2021
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                I was charged 30 rupees for a tata watter bottle, where the MRP on the bottle was only 20 rupees
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                  R
                  rishi Ajju
                  Sep 16, 2021
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                  Address: Lanka, varanasi 221005

                  Sir mera naam Ajitesh Kumar hai FE ID-152994 hai sir pahli lockdown me covid cases zyada hone k wajah se mai apne village chala gya tha jab case kam hua to mai wapis aaya kam krne k liye to maine dekha ki mera rate card change kr diya gya hai es baare me maine apne TL se baat ki to unhone bola ki purana rate card nhi ho payega bola ki possible nhi hai sir mai cycle rider hu or mai 3 years se zomato me kam kr rha hu mera rating bhi achha hai or performance bhi sir es mehgai me es rate card se ghar chalana bahut muskil ho rha hai plz help me sir mera purana vala rate card kr dijiye... Thank you🙏
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                    A
                    Ashish dsa
                    from Dausa, Rajasthan
                    Sep 16, 2021
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                    Address: Dausa

                    Sir mera account kuchen week se terminated ho gya hai please ise active karne ki kripa kare
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                      yk creations
                      Sep 16, 2021
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                      Address: Kharghar

                      I have coupon of 150 of on G pay. Today when I went for use through your app it's shows coupon is invalid den why u providing such fake coupon and publish your Zomato app ..which is missguide people
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                        Ashish dsa
                        from Dausa, Rajasthan
                        Sep 16, 2021
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                        Address: Dausa
                        Website: Dausa

                        Account terminated on karwane hetu
                        Zomato customer support has been notified about the posted complaint.
                        Dear
                        Sir mera account kuch week se terminated ho gya hai jisse ki mei mere zomato accountnt ko activate karwana chahta hu.
                        Sir request hai ki mei ek zomato family se juda rahna chahta hu please sir mere account ko active karwane ki kripa Kare.
                        And future mei mere se aisi koi galti nahi hogi.

                        Account terminated active karne hetu - Comment #3894290 - Image #0
                        Account terminated active karne hetu - Comment #3894290 - Image #1
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                          M
                          Mahendra Saroj
                          Sep 16, 2021
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                          Address: Mumbai

                          Sir Mera FE 1337858 hai. Sir Mera mobile number [protected] hai . Sir Mera id 5 tarikh se disable hai please activate Kar do sir dusra koi job mere pass nhi hai .
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                            Sejal Rathi
                            Sep 16, 2021
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                            I ordered cheese Burst pizza and burger from Zomato. Instead of cheese Burst what I received is veg pizza plus the quality of base was so worst . It was so hard to eat. In addition the packaging of burger was worst. The burger get sticked to packaging. It was gift from me to my friend. It was wastage of my time money and emotions. Now I have to order something else for my friend which will cost me double. When I asked for refund Zomato declined it. I want my complete refund. My order number is [protected]
                            +4 photos
                            Zomato customer support has been notified about the posted complaint.
                            Sep 21, 2021
                            Updated by Sejal Rathi
                            Zomato is not looking into it 😡😡
                            It's almost more than 1 and half day and no action is taken from zomato
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                              I ordered cheese Burst pizza and burger from Zomato. Instead of cheese Burst what I received is veg pizza plus the quality of base was so worst . It was so hard to eat. In addition the packaging of burger was worst. The burger get sticked to packaging. It was gift from me to my friend. It was wastage of my time money and emotions. Now I have to order something else for my friend which will cost me double. When I asked for refund Zomato declined...
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                              Sa@687
                              from Rishra, West Bengal
                              Sep 15, 2021
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                              Today i order of amount 198.25 and payment done online by upi paytm .. and payment deducted from my account but order did not place... please solve my problem as soon as possible...
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                                bhureddy Manish reddy
                                from Hyderabad, Telangana
                                Sep 15, 2021
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                                I've ordered from zomato an item missing I've contacted both restaurant and valet both are blaming each other but I didn't receive any compensation for the missing items. Who is the culprit here...i don't understand the customer support is ridiculous all.they say is please pardon this time last time i got chicken features in shawarma i lost 350/- rupees for the order.
                                Please take necessary actions they're charging several kinds of taxes surcharge delivery fee of 61 rupees for 6 km still they don't take responsibility for delivering food items correctly
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                                  D
                                  Deblina Bandopadhyay Neogi
                                  Sep 15, 2021
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                                  Not allowing to apply promo code, showing Promo code is not applicable for this order. Providing screen shot
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                                    M
                                    Mohd Ahad
                                    Sep 15, 2021
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                                    Address: Near Central Bank of India Shahabad Mohammad pur new delhi 61

                                    I have an three orders but two orders are received. One order is missing. My order ID is [protected]. Chicken rice bowl is missing. Please refund my amount.
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                                      Anny Dahra
                                      from Phagwara, Punjab
                                      Sep 14, 2021
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                                      We had order a food from zomato and supllier is zaika food which is in rajpura patiala punjab. We had order non veg item and some bread which cost near to Rs 460. But on that day due to festive of Jainis, non veg is not delivered and by mistake vendor of zomato not disable option in zomato which is his fault. When zomato boy goes to pickup the order the vendor has cancelled our order and said same thing to us. Now we have raised issue with zomato regarding this but zomato has refund us only 130 Rupees rather than to refund 460. Vendor zaika is saying that he is not responsible for charges loss. So it is our hard earned money which is looted by zomato as also accepted by vendor zaikadar. We need our money refund
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