Zomato Complaints & Reviews

Dear zomato team sir mera id pending me hai mai online jana chahta hu pr jaa nhi rha hu Sir ise thik krne ke liye kirpya kre Sir plz

My name is sagar.
This zomato guy was standing on road. After pressing lots of horns from my car i stand by him and asked him to give a side and suddenly he started badly abusing me and hit me on road. People from cross road have seen the fault of this guy and argued him and he left away. Kindly help to place F.I.R as i dont have any other detail except his bike number and his photo. Kindly take proper actions.
([protected])

I had ordered 2 Pizzas from Sbarro, the delivery was clearly mishandled and the box was kept on one side and the pizza was completely crushed and messed up. Upon reporting this to Zomato support through the app, they said there is minor spillage on 1 pizza and the other is 'edible' and only refunded 1 amount.

I am manjunatha N S somato delivery by Sir payment 2 weeks pending please credit I am in ticket but no reply no use please credit amount sir [protected]

I have ordered double egg fried rice from moms hand restaurant earlier today.I believe that food zomato is always at its best.But yesterday was a disgusting experience because I got bad food.The food is raw and uncooked and it is stale having some foul smell.iIt was unfit to eat.Im very disappointed with the experience. Hope you can resolve my issue as soon as possible. And I'm hoping for a happy reply from your side.Hope I can get my refund of my money.Beacause it was waste of my money.so please consider this issue and give me rrfund

I ordered the kheer on 01:09 am and they are telling me that the Valle is not assigned yet on 1:50 because I asked for it they are not even try to tell me that . Thats not my fault that the valle is assigned or not . That ur work . I m paying u more than the kheer worth . I already paid the payment because I m hungry and I am not in city . I[censored] pay me double then only cancel my order otherwise I want it order I'd [protected]

I have orderes chicken biryani from bahar biryani care. I got stale and uncooked food. It was unfit to eat. It was a disgusting experienced. I have been writing this to zomato support executive but they just saying we are sorry sorry that's it. So please consider my issue and solve it as soon as possible. So please give me my refund.

Sir I have created zomato delivery account morning but my ID is not activated I had paid 500 to that account. Please activat my ID sir please 🙏.
Contact number:[protected]

I ordered pizza ..my payment was completed but not showing my order details on Zomato app.. payment mode is Google pay

I got 150 off voucher from Paytm.

Date[protected]
order no-[protected]
my order is not delivered and now not responding
my payment is also not refunded
and they are sending me mail that they delevered my order
both company and delivery person not responding

Yesterday morning (01 Sep 21) I was wanting to place some order for food. I selected Zomato app. I happened to select one item, namely 1x Butter Masala Dosa from Gokul Oottupura. I only selected it. I did not finalise my selection. I did not even get an opportunity to review my selections and also to select the mode of payment. But alas, as soon as I selected this Masala Dosa, the app confirmed the purchase and placed the firm order. The money was also debited from my PayTm wallet. My order number was [protected]. Restaurant restaurant Gokul Oottupura. Date and time of order: 01 Sep 2021 at 8:57 am . Item delivered: Butter Masala Dosa costing Rs 210.50.

Since food orders are generally not cancellable, I was lumped with the above food item, much against my satisfaction.

Dear Sir/Madam,
please note today I placed order on zomato for order i.d [protected], however this was never delivered to me at my place, when I tracked back on site it was showing delivered, this is kind of cheating, they take charges but on delivery tracking they show false updations

Order red sauce, get white sauce..ordered red paprika pizza, got only 2 piece of it..disgusting service...disgusting customer care attitude.

Sir meri id FE892464 band ho gya payout problem ki wajah sa sir meri id chalu kar do

Hi, I'm Rahul Today (31/08/21) unfortunately i ordered food from zomato and also subscribed for zomato pro. I ordered food 3 items (1 chicken jumbo biryani, 1 tandoori full, 1 grill chicken) from lucky restaurant miyapur via zomato at 12.45 pm. The food is delivered at security gate bcoz of covid precautionary terms when went to take delivery at the security gate i found that the only chicken jumbo biryani is there then i called the delivery boy regarding it he told me he took the packet given by restaurant, please complaint to customer service. i contacted customer care explained the situation, by the way, zomato customer care is even worse than their delivery service. This customer executive told me to wait he will check with the restaurant manager. i have been waiting for 20 mins and i am asking him about food, i dont understand im only getting apologies but no resolvement. And the chat is disclosed with bunch of sorries, i really don't understand then again i contacted customer care this time they were saying the food was delivered as per restaurant so we can't refund you. So here customer is the culprit as per their statment right. i enquired security, delivery boy while i was on call with customer care all are saying only one package is delivered. And there's also a cctv proof of delivering 1 package. My only question to ZOMATO where did the food gone if it is delivered. somebody please find the missing items from the order. Here's my complaint for not providing the service assured and on the top of it accusing customer with false accusation. Money is not the matter here this way of treating customer if had faced issue by you. In this digital space i think it's easy to find where it went wrong, who is lying. so i think this platform will help me on this issue and resolve it so no other face such experiance faced by me.

I am not able to apply any promo code from my account because it says promo codes are not applicable for current order for every order..I have even updated the app and tried to log in and out if it resolves the problem but nothing helped

Please look into this issue as soon as possible and try to resolve it..

I can provide my account details for solving the problem.. Please try to resolve it as soon as possible

I have been ordered 2 plates of chicken biriyani on 24th August 2021 around 8pm, order accepted and paid INR 500. Food delivery was shown cancelled after 30 minutes, I have chosen a restaurant called Mogojastra, kalyani, West Bengal . I was waiting for refund but not getting yet, really it's disappointing.

Order Number [protected]
Order from Cakes and More ( Goregaon Branch ) was hard, stale and had a fermented taste . My stomach is already aching after 10 mins of eating just a small piece . Ordered it for my Kanha on the eve of Janamashtami .
Complained to Zomato . They apologised but refused to refund the payment .
I have submitted a 1 star review to the cake shop as well .
I will be claiming for medical bills if any later .
But right now I demand a refund from Zomato as they are the mediators .

Promo codes have been disabled and it says o promo codes are available for current order for every order