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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 142

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S
Sidharth Thomas
Sep 17, 2021
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Address: Banglore

My log in I'd is FE1416214 .it has been suspended to BGV failed so kindly recovery my login ID
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    D
    Dhaval Sinh Rajput
    Sep 17, 2021
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    Address: Vastrapur

    12/9/2021 Sunday ke din mere ko sirf 2 second ke liye mere ko target pay dene ko man kar rahe he sir ye galat he me 14.30 hours online tha to aap 2 second ke liye 875 rs nahi caps de rahe ho sir hum mhenat karte he pura din tabhi hamko paisa milta he aur aap payment nahi doge esa thodi hota he please sir request he mera mhenat ka paisa vaps karo please
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      S
      Solankik
      from Agra, Uttar Pradesh
      Sep 17, 2021
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      Address: Jaipur
      Website: Zomato

      Meri id band krdi h sir please request h meri if active krdo aapse hath jodke vinti h please
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        B
        bengali motivation
        Sep 17, 2021
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        Address: Purulia West bengal

        I'd is block without giving me warning my Zomato is FE865394. Contact [protected]. I m going to deliver my food to coustomer and my id is automatic block.i m not denial any food .or cancel.i have an proof
        Zomato customer support has been notified about the posted complaint.
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          S
          sathvikthota
          Sep 17, 2021
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          I was charged 30 rupees for a tata watter bottle, where the MRP on the bottle was only 20 rupees
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            R
            rishi Ajju
            Sep 16, 2021
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            Address: Lanka, varanasi 221005

            Sir mera naam Ajitesh Kumar hai FE ID-152994 hai sir pahli lockdown me covid cases zyada hone k wajah se mai apne village chala gya tha jab case kam hua to mai wapis aaya kam krne k liye to maine dekha ki mera rate card change kr diya gya hai es baare me maine apne TL se baat ki to unhone bola ki purana rate card nhi ho payega bola ki possible nhi hai sir mai cycle rider hu or mai 3 years se zomato me kam kr rha hu mera rating bhi achha hai or performance bhi sir es mehgai me es rate card se ghar chalana bahut muskil ho rha hai plz help me sir mera purana vala rate card kr dijiye... Thank you🙏
            Zomato customer support has been notified about the posted complaint.
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              A
              Ashish dsa
              from Dausa, Rajasthan
              Sep 16, 2021
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              Address: Dausa

              Sir mera account kuchen week se terminated ho gya hai please ise active karne ki kripa kare
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                Y
                yk creations
                Sep 16, 2021
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                Address: Kharghar

                I have coupon of 150 of on G pay. Today when I went for use through your app it's shows coupon is invalid den why u providing such fake coupon and publish your Zomato app ..which is missguide people
                Zomato customer support has been notified about the posted complaint.
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                  A
                  Ashish dsa
                  from Dausa, Rajasthan
                  Sep 16, 2021
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                  Address: Dausa
                  Website: Dausa

                  Account terminated on karwane hetu
                  Zomato customer support has been notified about the posted complaint.
                  Dear
                  Sir mera account kuch week se terminated ho gya hai jisse ki mei mere zomato accountnt ko activate karwana chahta hu.
                  Sir request hai ki mei ek zomato family se juda rahna chahta hu please sir mere account ko active karwane ki kripa Kare.
                  And future mei mere se aisi koi galti nahi hogi.
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                    M
                    Mahendra Saroj
                    Sep 16, 2021
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                    Address: Mumbai

                    Sir Mera FE 1337858 hai. Sir Mera mobile number [protected] hai . Sir Mera id 5 tarikh se disable hai please activate Kar do sir dusra koi job mere pass nhi hai .
                    Zomato customer support has been notified about the posted complaint.
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                      S
                      Sejal Rathi
                      Sep 16, 2021
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                      I ordered cheese Burst pizza and burger from Zomato. Instead of cheese Burst what I received is veg pizza plus the quality of base was so worst . It was so hard to eat. In addition the packaging of burger was worst. The burger get sticked to packaging. It was gift from me to my friend. It was wastage of my time money and emotions. Now I have to order something else for my friend which will cost me double. When I asked for refund Zomato declined it. I want my complete refund. My order number is [protected]
                      Zomato customer support has been notified about the posted complaint.
                      Sep 21, 2021
                      Updated by Sejal Rathi
                      Zomato is not looking into it 😡😡
                      It's almost more than 1 and half day and no action is taken from zomato
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                        I ordered cheese Burst pizza and burger from Zomato. Instead of cheese Burst what I received is veg pizza plus the quality of base was so worst . It was so hard to eat. In addition the packaging of burger was worst. The burger get sticked to packaging. It was gift from me to my friend. It was wastage of my time money and emotions. Now I have to order something else for my friend which will cost me double. When I asked for refund Zomato declined...
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                        S
                        Sa@687
                        from Rishra, West Bengal
                        Sep 15, 2021
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                        Today i order of amount 198.25 and payment done online by upi paytm .. and payment deducted from my account but order did not place... please solve my problem as soon as possible...
                        Zomato customer support has been notified about the posted complaint.
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                          B
                          bhureddy Manish reddy
                          from Hyderabad, Telangana
                          Sep 15, 2021
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                          I've ordered from zomato an item missing I've contacted both restaurant and valet both are blaming each other but I didn't receive any compensation for the missing items. Who is the culprit here...i don't understand the customer support is ridiculous all.they say is please pardon this time last time i got chicken features in shawarma i lost 350/- rupees for the order.
                          Please take necessary actions they're charging several kinds of taxes surcharge delivery fee of 61 rupees for 6 km still they don't take responsibility for delivering food items correctly
                          Zomato customer support has been notified about the posted complaint.
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                            D
                            Deblina Bandopadhyay Neogi
                            Sep 15, 2021
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                            Not allowing to apply promo code, showing Promo code is not applicable for this order. Providing screen shot
                            Zomato customer support has been notified about the posted complaint.
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                              M
                              Mohd Ahad
                              Sep 15, 2021
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                              Address: Near Central Bank of India Shahabad Mohammad pur new delhi 61

                              I have an three orders but two orders are received. One order is missing. My order ID is [protected]. Chicken rice bowl is missing. Please refund my amount.
                              Zomato customer support has been notified about the posted complaint.
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                                A
                                Anny Dahra
                                from Phagwara, Punjab
                                Sep 14, 2021
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                                We had order a food from zomato and supllier is zaika food which is in rajpura patiala punjab. We had order non veg item and some bread which cost near to Rs 460. But on that day due to festive of Jainis, non veg is not delivered and by mistake vendor of zomato not disable option in zomato which is his fault. When zomato boy goes to pickup the order the vendor has cancelled our order and said same thing to us. Now we have raised issue with zomato regarding this but zomato has refund us only 130 Rupees rather than to refund 460. Vendor zaika is saying that he is not responsible for charges loss. So it is our hard earned money which is looted by zomato as also accepted by vendor zaikadar. We need our money refund
                                Zomato customer support has been notified about the posted complaint.
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                                  G
                                  ghosh1711
                                  from Noida, Uttar Pradesh
                                  Sep 14, 2021
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                                  I ordered a cake through zomoto and mention need type message on that cake they type wrong name and after register complaint they provide replacement which was no name in message... after that raising with merchant and zomoto they say we provide replacement and not provide my refund... they spoil my party and my wife's birthday...
                                  Zomato customer support has been notified about the posted complaint.
                                  My problem is not resolve and I will not get my refund ...
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                                    J
                                    Jude Alwyn Rex R
                                    from Chennai, Tamil Nadu
                                    Sep 14, 2021
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                                    Resolved

                                    Customer Support - Refund

                                    I've ordered food in Majestic 1963 in Chennai via Zomato on 4th September. The food quality was not good. I spoke to concern team of hotel and Zomato customer care also. They were ready to send the refund for some of the items. So the total refund amount was 1012 and also they informed that mentioned amount will be credited to Zomato wallet only.

                                    They also mentioned, that the initiated amount will be credited after 24 hours...
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                                    A
                                    Arjun gahlot
                                    Sep 14, 2021
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                                    Resolved

                                    Address: Ahemdabad

                                    Dear sir /medam. Arjun. zomato I'd FE1431798 my I'd is disabled please changed enabled I want to wark Zomato
                                    Sep 14, 2021
                                    Complaint marked as Resolved 
                                    My profile verification pending Abhi tak bata raha hai pending not solved my problem
                                    Zomato customer support has been notified about the posted complaint.
                                    Dir / sir madom . Swaroop K R Zomato I'd FE1450584 my I'd is not activated it is showing verification pending from 3days not solved problem please solve it as soon as possible
                                    Deer Zomato please do fast my profile verification please please please please please please please please please please
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