Claimed

Zomato Complaints & Reviews

1
Last updated May 18, 2024
Complaints 7786
Resolved
700
Unresolved
7086
Quick Links
Statistics
Share
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 145

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vermaskvg
Jul 31, 2021
Report
Copy

Zomato ID activation

Hello
ID :- FE387512
Name satendra kumar verma

Zomato id terminated
ID blocked from 12 month

I have canceled orders because
The locality was so dark and local Boys made a order and do cancel they tell I have these if you want take or else lev
I apologize many times I am only earner in home I have to feed my family Zomato have
Please make ID back online next time it will...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kabitachadha
Jul 30, 2021
Report
Copy

Bad food was delivered twice

Address:56 baghajatin station road kolkata

I have ordered foo for KFC with 3 strip chiken, 2 burger and chiken wing. Horrible food came home,   burger and wings were still ok. But the chiken strip was horrible, after  receiving those food 5 times I called that store, text them with problem..  no answer. Noticed  that last time on july 23, I had same quality problem with this store, we called 7 times, text them to call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kabitachadha
Jul 30, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Stealing money from my credit card

Address:56 baghajatin station road

I have made a complain 1 hour before about the rubbish food, now I see zomato also steal customer money from Credit card. You have already took the money from my credit card and again you have charge by cash of$745 food that I ordered.
First I try with my credit card which says " transaction failed", I thought my credit card did not go through, my daughter wanted to order so.ething else but when it says transaction failed then I ordered...
Helpful
4 other people found this review helpful
4 found this helpful
Write a comment
Report
Copy
S
Sand0207
Jul 30, 2021
Report
Copy

Item was not Same

I had ordered Kadai Mushroom but i received Kadai Paneer, please refund my amount.
My Order Number was - [protected]
Please do needful so that i can continue my order on zomato...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
We have a issue with order and we complaint about that just we received that order but they are not coordinating with us...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ritish goyal
Jul 30, 2021
Report
Copy

ZOMATO IPO refund not received

I have applied for 2 lots of zomato ipo I have alloted 1 lot but till now I didn't received the refund for the 1 lot which I didn't got.. refund initiation date was 22 July but its more than week from that date but no refund is received...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Poonamjais
Jul 30, 2021
Report
Copy

Deduction of amount in paytm..automatically

Address:Bhagat singh nagar no.2

Some of amount 252 ₹ deduct from my paytm in the name of zomato automatically from my account. This transaction is not done by me.. Please help...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Aj95
from Bhubaneshwar, Odisha
Jul 30, 2021
Report
Copy

Rain Coat Not delivered.

Address:Bhubaneswar, Odisha, Nyaapalli.

I am Jiban Jyoti Sahoo a zomato delivery rider, my id is FE418702, MOB :[protected], address Odisha, Bhubaneswar, Nayapalli.
On 13th july 2021 a sum of Rs 500/- i had paid for rain coat through the link provided by zomato application, then a few moments later same amount again deducted from my payout. Now i did not get my rain coat. So contacted to Tl also raised a ticket but i did not get any solution. My request is kindly do the...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
I had ordered veg handi and kadhai paneer. I've found a plastic piece in kadhai paneer and both the dishes were extremely spicy.. Plus when I wanted to talk to your support team there was nobody attending me why so? Nobody had eaten food in my house including my mother who had kept fast day before yesterday... I'm extremely disappointed with the service.. till now I've not got any call nor any reply to my e-mails... I'm going to put a big...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Patel Shail
Jul 29, 2021
Report
Copy

I am complaint against delivery boy

Address:C-2127, Old bhagvatipatk, Kaliyabid,

Hello,
I am shail Patel here, I ordered one panjabi thali from crave eatable in bhavnagar, Gujarat.
I was waiting for him and suddenly he calls me that "your location is not proper so plz lem me know where is your location we should have to deliver at local where we should have to see in our mobile app."
Then I said "dear my location is perfect in my mobile but to I can guide to reach here"
Then he said " it's...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Praveen0415
Jul 29, 2021
Report
Copy

My zomato ID terminated due to not wearing mask

Address:Pune

Dear Sir/Madam
I joined Zomato last week as a zomato delivery partner and my my ID is terminated.
I apologize for the incident happened on 26 July 2021.I was wearing mask whole day but zomato terminated my account .Plz reactivate my account.My livelihood is dependent on zomato. I'm taking care of my and customer safety. I'm taking all COVID-19 precautions given by zomato. Plz reactivate my ID sir 🙏

Zomato...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akash Mattu
Jul 29, 2021
Report
Copy

Order number 2790065304 food missing

Zamato pr food order kiya h.. daal shahi panir roti.. or aaya only shahi panir.. or roti bhi nhi aayi.. customer care wale koi help nhi kr rhe h.. please help.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rabindas567
Jul 29, 2021
Report
Copy

Clear my all payments

I had link with Zomato before 1 month.their manager said all order payment clear in next 7 days on Thursday
But today 1 month is over no payment was given by Zomato.abd theirs application and managers did not respond me.. please help
Or initiate my all payments...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aman4949
Jul 29, 2021
Report
Copy

Why zomato company terminated my id.

Address:139 P, Sector 44, Gurgaon 122003, Haryana, India

Hello Sir/Mam
Aman
Zomato I'd - FE811754
my Id is terminated
Pls changed enabled

Kind Regards
Aman Kumar
Phone - [protected]
Email - [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Janisaraan_e_bb
Jul 28, 2021
Report
Copy

The amount was taken but not served the food

Hello zomato poor service i will share on all social media the amount was taken online but the food was not delivered there is any contact number one could contact regarding the problem in order kindly contact me or give your contact number otherwise i will go to the court of law to register the case
Nazir ali [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sajid2130
Jul 28, 2021
Report
Copy

Payout Deducted Very Unfairly.

I am A zomato Delivery Partner & work Hard.
As A System Fault A Customers Address Was Showing Wrong In The Zomato App( Not My Fault)...
I Reached The Location Then Called The Customer. Then I Got To Know That The Customer Was More 9 Km Away From Me, ,

I Had A Call With Support And They Told Me Please Deliver It To Customer Location, You Will Get Extra Payout For The Extra Distance Travelled. & So For This The...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aman4949
Jul 28, 2021
Report
Copy

The Zomato company has cheated the delivery boy.

Address:Gurgaon, Haryana

I work in zomato company and zomato company deducted my ₹899 and told me
and my zomato I'd - FE811754 is this & my registered number with zomato - [protected]
fraud. Please do a case against Zomato company.

Kind Regards
Aman Kumar

Date - 28 July, 2021
Phone No. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandy007.jaiswal
Jul 28, 2021
Jul 29, 2021
This thread was updated on Jul 29, 2021
Report
Copy

Cockroach in Food - Unwanted object in my food - Order Number - 2537191580

Address:Headquarters : Gurugram, Haryana
Website:www.zomato.com/kolkata

Hi,

Hope you are doing well !

Order Number - [protected]

I have ordered 3 Mutton Biryani from Aminia but unfortunately i have found a dead cockroach inside it. Zomato being such a reputed organization and being tied with restaurant providing all such disasters/unhygienic food to their reputed customers - MAY I KNOW WHO SHOULD BE PENALISED FOR THIS ?? ZOMATIO/ RESTAURANT OR THE CUSTOMER?
br...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Malurince
Jul 27, 2021
Report
Copy

About the food delivered by hotel mannat

I ordered food at 10pm on 27/7/21 from hotel mannat in jalahalli. The food I order was poratta combo and they delivered 2 poratta with very small quantity of kabab and chicken curry. The chicken curry was having waste of chicken in it. The kabab was fleshless and it was full of bones.. I had such a bad experience with the restaurant. When I called to hotel for my complain he refused to pick up the call and never answered back.. Please take...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Meghna Chavan
Jul 27, 2021
Report
Copy

My Id has been blocked by BGV fail

Address:Thane west

Please reactivate my Id of Zomato It has been blocked by bgv failed
My FE ID : 1220647...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy