Zomato Complaints & Reviews

Hi, I ordered a set of sweets today.
Ordered 2*500gms of Kaju barfi.
Received 2*250gms, confirmed at a local shop that it was 250 gms

customer support executive told the best they can do give me 100rs as compensation. and he told me that shopkeeper sent the perfect items.

Now you tell me I lost 590 rs, How am I supposed to okay and live with this?

I went to the shop myself and confirmed that it was 250gms and not 500gms. The shopkeeper told It was the rider's default, he picked the wrong package. But customer service executive told the shopkeeper sent the perfect item.I created a chaos there and shopkeeper gave me 500gms .

Now I travelled myself to shop and what was zomato doing here ?what is the point of apologies and 100rs compesation if I had to travel myself even after prepaid order with delivery charges.

After that, I called customer support executive to know whose fault was this, if it is zomato's then refund me . But the best you can do give me 100rs, customer executive took a conference calls with shopkeeper and shopkeeper was telling it was all my fault, I disturbed them.

Now tell me who is responsible for my 3 hours lost even after being a pro member.The best you guys can do 100rs as compenstion and give me assurance It wont happen again.(haha!Am I a joke to you?)for all these.If I hadn't travelled to shop I would have lost my 590rs.

I want full refund for this order and my pro membership charges back. Will never order from zomato.What is the point If I had to travel my self there.Even I paid taxes and delivery charges.

My order no. Is [protected]
Zomato valet stole my order and i waiting for a long. But the valet didn't deliver my order.zomato can't help me in this matter

I received wrong product and i dont find any help from your executive..
Such a pathetic service

Respected sir/mam,
Today morning I created a profile on zomato partner app. I paid payment and other all procedure. My profile is still not verified but the app information is to take 2-3 hours. now almost 12 hours finished. please help me for profile verification so I start my work as soon as possible

Hi, I have used the promo code worth 1000 rs for a 720 rs order.
When I tried to use the remaining amount, it says promo code already used. After talking to AI bot of zomato, it's saying, you can not use the remaining amount because it's one-time promo code. This is clearly fraud. I need my remaining amount.
Order id::[protected]
promo code::ZMAC1KAAE5VDXAJR

The person throwing trash of that food eaten and get off from there as a theft

I want to register a complaint regarding one Zomato delivery boy who came and delivered food to the opposite building. He kept his bike near our office parking and he took the helmet from our office parking bike. I have attached the video CCTV footage as proof. Please take action regarding this timing from 1:10 pm to 1:20 pm. Date:[protected]. location address :- 2nd Cross Promenade Rd, R T Nagar, Sindhi Colony, Pulikeshi Nagar, Bengaluru, Karnataka 560005.

You can contact me for any required details : Harish
Cont Number:[protected].

Thank you and regards

Harish K

The zomato delivery guy didn't return change of Rs. 200. His phone number is[protected]

I am Shivaji Jadhav [protected] I am working 2year now but after few day my id is terminated please restart my I'd

Yesterday I have order chicken from sanjha chulhaa faridabad.after 40 min.I recieved order but without zomato sticker..This is not acceptable..the delivery boy is so humble and punctual to time but the zomato service is Disappointed.As I am a regular customer of zomato

I got a promo code on zomato (Rs 150 off) as reward from google pay. But when I'm applying the promo code on zomato, it says that the promo code is invalid.

I have made an order from zomato and made my payment for the same.
infact my payment was processed and later the order was shown "incomplete".
i have already made a compliant against zomato in their customer forum and got a confirmation mail stating that the refund will be processed with in 5-6 days.
this happened on the 9 th day of aug 2021 and now 10 days apart .no refund has been issued by them.
my order Id was [protected]
this is the ref id from the mail i got from zomato 9032148

On 16th Aug i had order Biryani from Zam Zam restaurant Kolkata but i did not get the parcel. I had make the pre payment as well. When the parcel not being deliver to me then i called the Delivery man "Azim" he did not receive my call and after that i tried him to call with another number to contact him. After receiving my call he misbehaved with me. This is really pathetic. And after all these i got a call from Zomato customer care, they told me that the amount will refund but still i did not get my money back. I want my refund as well as the action against the delivery man.
Delivery man- Azim
Contact no- [protected]

Sir/madam, my id is inactive from more than 15 days, profile verification is also pending more than 15 days i received my T-shirts bag, i don't no what is the problem, please help me i want to work with Zomato. My Id is - ( FE1368127 ) please help me

This is my gmail ( [protected]@gmail.com)Sir, my account was blocked.please unblock my account my mistake is food not deliver to house because my cycle tire was puncherd sir and I got long distance sir, next time I'm not repeat sir please unblock my account sir🙏

I have worked late hours and hungry and ordered food from gongura biryani restaurant but i received stale or rotten food which itself smells very bad. How am i supposed to eat it. How can i waste my money without eating this stale food. I want my refund back...
Please look into this. This is happening regularly when ordering at late night

Order id: [protected]

I can't apply promo codes on any order, it's saying that you cannot apply promo code on current order. Solve this!!!

On 10.08.2021 I had ordered Domino's Pizza with the payment of RS. 325. By applying the promocode I was assured of a cashback of Rs. 50 which is yet not given. Kindly update me with this.

Zomato I am completely disappointed with your services, I have ordered some food from restaurant one the same day I had reported that quality is not up to the mark n employees assured me that it won't repeat again, after some day I have ordered food from place n this time quality n quantity both were not up to the mark n then Zomato ppl advice not to order food from same place going forward n will process you refund n also confirm me that we have process your refund as on 2nd Aug but till date it's not credited in my account n I am taking follow up since last 5 days on the same while every one has confirmed that refund will get credited in 5/7 working days, wait for few more days etc etc

Today again I took follow up n today on 14th day without checking any records executive confirmed that it's 6th working day today n you have to wait 1 more day n after having a strong arguments she has confirmed that refund wasn't initiated on 2nd Aug today I have initiated the same n you have to wait more 5/7 working days now

So do we need keep on roming around your employees for the task like food quality, food quantity refund process, refund not credited etc etc??

It's purely mental haressment at another level will make sure to take a legal actions against the same also will spread this all over social media so ppl learn raised voice against your inappropriate working style n also I am looking for compensation for mental haressment done by their employees which effects my health

Hello my name is abhishek kamat i am a delivery boy in your company i deliver food in cycle and i am write this to inform you that today 15/08/2021
during completing order my phone is stolen so i can't deliver the order so you can deducte the amount of money of food from my payment and before
making payment make sure you contact me my second number is [protected] and don't send payment on the bank accout i register