Zomato Complaints & Reviews

I have been running behind Zomato since February 5th 2021.
There were total four transaction out of which three failed.
However, my amount has been debited twice and Zomato has just been sending me the same copy pasted mail not checking history at all.

Order id: [protected], [protected] and [protected] and [protected]...

Hello,

Zomato blocked my account without informing & I sent several mails but they not responding me.
My balance amount is stuck in Zomato wallet.
They haven't any customer care number.
They didn't give solution on app chat.
How can I reactivate my Zomato account for ordering food.
Please do needful....

Sir I have order above orders no from Zomato at 8.04 pm it showing 47 minutes
They're are taking extra charge for that
Still order is not deliver my question if they are taking charges showing time then how can they change system time
It is pathetic
Kindly note my complaint...

Hi Zomato,

I ordered food today through zomato and rider was very rude today. His name was Moshin M.

He could not come to our doorstep and asked us to come downstairs to collect the order.

The only reason of his rudeness was that the order was prepaid and he was interested in providing a good service to zomato customers.

The langauge used and the behaviour shown only depicts...

I order lachha parantha from Zomato but these were taste less then I talk to the Zomato assistant he said me that your is refund in your account in 5 days but there were 8 days were completed but I don't receive my money in my account kindly solve my problem...

I had ordered chena poda 500gm from zomato, it was not taste and usually chena poda soft but it was hard, i also shared the photo but there was no response from zomato EXUCUTIVE, they are ignoring. I'm really disappointed 😥....

MY order is [protected].i received stale food totally and delay order food was poor quality and Hot chilli Flakes & oregano spice sprinkler both are expire and I share date on package but zomato poor help in chat support I also share snap shot but. Executive of zomato worst (JASHANPREET ) he didn't help me and this is my first order & zomato platform is really very poor chat support. Didn't help what happening with customer . How make fool...

Dear zomato I have joined ur company as a delivery partner but my ID has been terminated due to bcv failed kindly please activate my id or else wat is the issue I went to zomato office more than 6 times but no response even I raised many tickets through apps but no response pls do activate my ID or else refund my 400 rupees money please help me out...

Myself sandeep yadav and I am one of our Zomato customer today I am very disappointed from your services. The delivery boy mr.abhijeet nandkumar utekar his contact number [protected], this guy during delivering food behaving rudely and also using bulger language and also giving me warning to not to order food. Even he is not coming in my doorstep he was stayed somewhere when I contact he started using bulger language . I request u to plz take...

Dear sir
I ordered tandoori chicken half combo1, butter chicken masala1, butter Aam 1,
Zomato supplied only one naan which was with tandoori but the paid naan is not supplied. I am sick . I cannot cook. The anjappar number given is not working.
I am sending bill details. I sent the bill photo to the supplier (Zomato)
KOTno: HDOCA-32332
Order number: [protected]
28 june2021
12.40.39pm
Please...

But my order was delayed bescause the way was blocked and I have come another way it took time and In the restaurant they tell me pick up order it's ready so I pick up but they give me order late that was my problem so please enabled my id is FE1041237...

Hi Zomato I'm Aishik Das.I am working in your company since 2019 and this year in January my id has terminated cause lot of rejection and the rejection and cancellation is caused by my accident of my two cycle one have previously broken on duty and once after new cycle accident.I have attached the proof.
Please reactivate my id as soon as possible I want to work again.

Name-Aishik Das
Log in id-[protected]
Location-Siliguribr...

Hello sir/madam my self M.Rajesh today I came here to solve my problem l am working as a delivery boy in Zomato since 8 months but my I'd was terminated it's showing customer frequently cancellation what should I do If order is assigned to me then I should deliver the order if customer is cancelled the order by him what should i am only one guy to earn money we have financially problem so I joined but In between they removed me what should...

Dear zomatto,

Please change my rate card and give a surge rate card. I am used a surge rate card but syluddenly zomatto changed the rate card. I can't follow using this rate card. Please do the needful.

Screenshot of my rate card is attached below. Please change that🤣

Thanks & regards

Sonu George
ID:- FE1177048...

My 3weeks payout not received in bank account. Because of merge in two banks know I am cleared all thinks properly .I raised ticket to change IFSC code which chat support team is resolved. My 3 week payment is 29march to 18april .I raised tiket for that but nothing will happen. Because the date is not shown. And our new TL is not answering, I call more than 50times in his number but his number is switched off. The behaviour of TL is not good...

Hello Sir/Mam
Kiran thanda
Zomato id FE726880
my Id is disabled with out reason .I can give the proofs you need to enable my id.
Pls change it to enabled
I want work with zomato....

Hello Sir/Mam
CHANDRA PRAKASH
Zomato id FE1127784
my Id is disabled
Pls changed enabled
I want work to zomato 🙏🙏🙏...

My name is Jacob FE 969427 working as delivery partner but few days ago my id was terminated please reactivate thank you sir....

I ordered a fish kabab
n they give me very burnt fish
even their is not in eatable condition
n i asked for moneyback then refused my request...

Zomato — Serving non vegetarian food instead of vegetarian.

Padmini Kumari
Bengaluru, Karnataka
Incident date - 22nd June 2021
Order placed from Zomato
Restaurant - Savitha Family Restaurant, Koramangala 4th Block, Bangalore

I had placed an order for a couple of food including Butter Roti, Rumali Roti Phulka and Paneer Tikka Masala but the order delivered is Butter Chicken Masala...