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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 149

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A
alok patnaik
from Bengaluru, Karnataka
Aug 15, 2021
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Hi,

Last night i order the food. where he delivery and which apartment
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    S
    sunny kundu
    Aug 14, 2021
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    Address: HOUSE NO 917, SECTOR-15A, ESCORT PLANT

    Not delevr the
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      D
      Dhinesh Dhawan
      Aug 14, 2021
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      Address: Sivakumar Nagar Hosur, No 26,5/804E

      My Zomato I'd is still pending to activate I paid 400rs in Zomato partner delivery app before one day but still pending for activate
      Zomato customer support has been notified about the posted complaint.
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        J
        JayaSS
        Aug 13, 2021
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        My 500 rs zomato coupon showing pending
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          H
          Hitesh Jat 46
          Aug 13, 2021
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          It shows that Refund has initiated and would reflect in your account between 2-7 days but it has been more than 15 days and i haven't recieved the amount. Worst customer care service.
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            B
            from Mumbai, Maharashtra
            Aug 13, 2021
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            Address: kailash nager palwal pin 121102

            My name balram add kailash nager palwal pin code 121102 ph [protected] my oder number [protected] date 10 august at 08.53pm my oder full not recvied
            Zomato customer support has been notified about the posted complaint.
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              D
              Danish90
              Aug 13, 2021
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              Address: Kanpur

              I need data entry job
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                R
                Rituparna Ghosh Saha
                from Mumbai, Maharashtra
                Aug 12, 2021
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                I ordered food from Aminia, Sodpur through Zomato. The valet arrived soon with the order. He called me. My mother in law, a senior citizen, had to receive the order since I was working from home. The valet Nepal Bag, partly vaccinated 19 year old boy, gave the food in her hand and immediately snatched it again from her and ran away. Bewildered by this, my mother in law came upstairs and told me the matter. I checked the app and saw that the order is showing delivered. Immediately I contacted Zomato agent via chat. Sweta called me. I told everything. She put us (me and valet) on conference call. I asked him why he did it. He strongly denied the fact. He blamed me of lying. When I threatened of calling the police because it is theft, he agreed that the food is with him. He argued of our receiving the food late. Zomato has all call details and you can check that he had called twice and I told him to come inside our complex premises instead of standing outside. Anyways Sweta insisted that he would come back and give the food. He agreed and came back to deliver the same. My husband accompanied me downstairs. I collected the food which he was still reluctant to give. Seeing this my husband told him that he will hand him over to the police. Hearing this instead of being apologetic he was arrogant and furious and started bitting my husband. Also he took a brick nearby and tried to hit us. I stopped him. He then fled. I have already complained about this to Zomato. Even Sweta was over phone at that time with me. She knows everything and has the call details. Being a customer, I was very disappointed and I agree I was very upset. I could not imagine that he misbehaved with my mother in law and then he was lying about everything. I understand it may be difficult for him too. But that do not justify his misbehavior. I strongly condemn Zomato for not giving enough salary to his valets. I am frightened for the security issues of my family. And Zomato is off course responsible. Nowadays the valets come by cycles which may be hectic. It may be that the valet is hungry and going through tough times. Zomato should do proper counseling of their valets. Why should a customer be harassed? I am scared to order food now. Zomato please hire responsible delivery boys! Do not hire antisocials!! We customers can make or break you.
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                  H
                  Heerraj
                  Aug 12, 2021
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                  Address: pali,rajasthan

                  Sir my id FE826146 my id block please my id active 1 custmer ko order deliver karke 2nd order accpt karke deliver karte hi id ko band kar kiya custmer ko bataye order dilver kiya plesae help bina koi notice diye direct block kar diya koi bhi galti ho bhi jaye toh kam se kam 1 notice ke kabil bhi nahi kiya 12 month me koi bhi meri taraf se zomato ko koi problam nahi kiya 12 mahine kam ke hisab se 1 notice toh mil gaya hota uske baad bhi koi galat work karta aap mujhe block karte toh mujhe samaj me aata
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                    H
                    HarishDon
                    Aug 12, 2021
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                    My Zomato I'd was not activated yet I paid the amount and Ill get Tshirt and bag but waiting a days but my id was pending and not activated I'd=FE1380233 please activate my id soon as possible thank you
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                      K
                      Kd Raaj
                      Aug 12, 2021
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                      Address: Location:Rajajinagar City:Bangalore

                      Hi sir before week 2 - 8 august 2 denial I'd disabled I'm team leader call to Recavisit id opened am working to the 9 - 15 August week no denials no cancelled but is terminated and amount deduction 1455 denial fraud way sir please check to reactive my I'd sir I'm depending zomato my humble request to zomato team next time not, Reitreitten my complaints please help me 🙏🙏🙏 zomato
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                        A
                        AR kumar
                        Aug 11, 2021
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                        Address: Upharpura bagicha phulwari Sarif Patna Bihar

                        Jo order Kiya tha Sam 6 baje o PURA food nhi laya or 10:30 baje aaya hai or main total amount bhi paid kar diya hu2 plate ka paisa paid Kiya or 1 plate le ke aaya o bhi 10:30 me
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                          S
                          sukhwinder5835
                          Aug 11, 2021
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                          Address: vill- tanda churian,distt-hoshiarpur, Pincode-144303

                          Dear Sir, i applied for a zomato ipo at 15 july.The payment request failed during payment time but amount blocked in my account.The payement is not refunnd after mandate end.Kindly resolve problem as soon as possible
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                            M
                            mandeepsingh009
                            Aug 10, 2021
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                            Address: Gurugram Haryana

                            Dear Sir,

                            Sub: Rs. 29640/- under hold against my IPO application WP[protected]
                            Account number: [protected], Bank: SBI Bank,
                            Name: Mandeep Singh, PAN No. GMSPS9325E

                            I want to inform you that I have applied bid for 390 shares amounting Rs. 29640/- of Zomato limited vide application WP[protected]] @ Rs, 76/- per share. The linked account was SB account number [protected] maintaining at SBI Bank having UPI [protected]@upi belong to BHIM. After bidding, the amount in hold Rs. 29640/- was made in said account. The IPO of Zomato was not allotted to me but the account is still showing amount in hold by Rs. 29640/-.
                            I, therefore request you to please release the hold amount as the IPO was not allotted to me. The details of account are as under:

                            Name of the Bank: SBI Bank
                            Account Number: [protected]
                            Account Type: Saving
                            IFSC Code: SBIN0006268

                            Security Applied: 390
                            Security Allotted: 195

                            Yours faithfully,
                            Mandeep Singh
                            Zomato customer support has been notified about the posted complaint.
                            You are requested to release the hold amount at the earliest please.
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                              S
                              Sharad1724
                              Aug 10, 2021
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                              Hi,
                              I initiated an IPO mandate on july 16, 2021 of amount 14820 with Zomato Limited.
                              but the mandate failed. Could you please re-initiate the mandate request?

                              Pls help me and resolve this problem as soon as possible.
                              Zomato customer support has been notified about the posted complaint.
                              Please see the attached screen.
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                                V
                                Vinothtx800
                                Aug 10, 2021
                                Oct 15, 2023
                                This thread was updated on Oct 15, 2023
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                                ID inactive, Profile verification pending

                                Address: No.5, Second Floor, Sathyamoorthy Road, Tiruvalleeswarar Nagar, Anna Nagar West, Chennai, Tamil Nadu 600040

                                Sir/madam, my id is inactive from more than 15 days, profile verification is also pending more than 15 days i received my T-shirts and bag from zomato, but still showing me Zomato assets on the way, i don't no what is the problem, please help me i want to work with Zomato. My Id is - ( FE1354394 ) please help me...
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                                Sunil@9900
                                Aug 10, 2021
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                                I can't cancelled this order id [protected] but zomato team is count 2nd cancelled order & disable my id 24 hrs I requested to team please not count in 2nd cancelled order.

                                Sunil kumar sharma
                                Fe1291418
                                [protected]
                                Zomato customer support has been notified about the posted complaint.
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                                  A
                                  Ahmed Moro
                                  Aug 10, 2021
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                                  I am newly joined zomato and 1 month ago my id is not active i have paid full joining fees
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                                    Unaizpm
                                    Aug 9, 2021
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                                    Address: NIMHANS BENGALURU

                                    Considering as a regular costumer all should get a chance to talk concern person regarding any issue… past 3 month after ordering food in zomato…. For any kind of queries, i am not able to contact with them… i have mailed them several times regarding this issue… still it didnt rectify… u can contact me ….
                                    Zomato customer support has been notified about the posted complaint.
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                                      M
                                      mohith_67
                                      Aug 9, 2021
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                                      Mon, Aug 9th,
                                      on zomato company
                                      with the issue in application zomato used my old address as present address and I didn't saw about it I thought I would by default consider my present address on the order from Biryaniwalla & co, I made online payment and left my phone aside and after 1.30hr of delay delivery boy called and i said to change the address and he rejected to come to present address and I gave complaint but none one responded delivery boy started shouting on me and and telling to cancel my order I requested him to come to my present place which is 4Km distance from me. 2 people from customer care called but they didn't take any action delivery boy cancelled my order and company took my money of 145/-which I waited to take my lunch . Now I don't have money to pay and I'm starving with hunger. This made me ill. And i need compensation for what they did for me.
                                      Zomato customer support has been notified about the posted complaint.
                                      Aug 09, 2021
                                      Updated by mohith_67
                                      i waited for 2.30hr for waiting for my lunch
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