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Zomato Complaints & Reviews

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Updated: Nov 13, 2025
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Zomato reviews & complaints page 149

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C
cocopoco
Aug 3, 2021
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I ordered via Zomato today. I paid the money online and Rs.576 was deducted from my account. But my total charge was Rs.516. I have a hard copy of the money receipt to prove my point, and I can also show the message that shows Rs.576 was deducted. I request you to respond to my issue and solve it because it does not feel good to be cheated. Hoping that you will refund the extra amount that was deducted by zomato unnecessarily..

Date of the incident[protected]
Order no- [protected]
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    Tirth Tank
    Aug 3, 2021
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    I have applied for a zomato ipo through upi id and my funds have been block since then and i cant access to that funds so its my genuienly to you that please llok forward to it and unblock my funds so that i can get access to that funds. its been a whuile already of waiting. thank you in advance
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      paras shankarlal patel
      Aug 2, 2021
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      Dear Company

      I Paras Shankarlal Patel, Fillup IPO Via Application No. 80139338 & another fillup My Wife Name Priyanka Paras Patel, Application No. 80139339 IPO can not allot on my DP and still i didnt get any refund, still my money is block from SBIN so please releave my fund as early as you can
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        A
        Alina Ashif
        Aug 2, 2021
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        Address: morbi

        Dear sir, I am working with Zomato from past 1 years, But last 9 month my ID was terminated due Delivery problem .Please activate my ID sir.

        Name: Ashif panjvani
        FE ID: FE828522
        Mobile no: [protected]
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          G
          Ganesh Gifted
          Aug 1, 2021
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          Order Number: [protected]
          Please go through the screenshots of Chat and the order details..
          I need refund & the check whats wrong with the Zomato for charging 550 Rs at the delivery person (who yelled at me after Zomato fined him hard earned 550 Rs.)
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            M
            Manish.khd
            Aug 1, 2021
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            I am ordered pizza from taste engine by zomato. When my food package delivered to me i am open the box and see A RUBBER BANK BAKED IN PIZZA.
            I contact to the zomato customer service and send images but they doesn’t have any resolution.
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              Ujjawal singla
              Aug 1, 2021
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              I cant use cash on delivery on the app once i have cancelled the order and then the vallet said to me that now you have to use online payment method for once for future order i have done online paymnent method for two orders but still i cant use the cash on delivery option
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                N
                Nidhi rewatkar
                Aug 1, 2021
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                Address: Plot noA hanuman nagar

                I ordered bonless chiken biryani from fassos nagpur and the food delivered was so stale and tge biryani was deliverd in a papper box which was totally wet and was so unhygienic that i have to place a complaint for refund but they did not even talked about refund and said we are soory and leaved chat this type o[censored]seless customer care service is of no use wasting our time and money need my refund of rs 162₹
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                Aug 01, 2021
                Updated by Nidhi rewatkar
                Neither refunding money nor even coprating for any solution i need my refund back as the restaurant served me stale food whicv is not acceptable at all

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                  Alisha15101991
                  Jul 31, 2021
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                  I ordered food for my sister living in a different city. It was a online payment but food never got delivered as Zomato valet straight away denied his duty saying he can't go that far and cancelled and I got 0 refund.I am not surprised because this is how Zomato works. I am requesting everyone reading this please do not make online payment as your hard earned money can go on vain. Customer support is never available even if they are you won't get any help.
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                    G
                    Gourav Ruber
                    Jul 31, 2021
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                    Address: Bassi pathana

                    I bid for a zomato ipo on 15th july 2021. No share is been initiated in my acoount
                    No refund is returned till date
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                      V
                      vermaskvg
                      Jul 31, 2021
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                      Address: Lucknow

                      Name Satendra kumar verma
                      Fe ID fe387512
                      City lucknow
                      Dear sir
                      Order cancelled from my id by mistake so my id has been terminated since last 12 months sir please activate my id I am only earner in my family sir this mistake not been next time sir please activate my id
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                        V
                        vermaskvg
                        Jul 31, 2021
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                        Hello
                        ID :- FE387512
                        Name satendra kumar verma

                        Zomato id terminated
                        ID blocked from 12 month

                        I have canceled orders because
                        The locality was so dark and local Boys made a order and do cancel they tell I have these if you want take or else lev
                        I apologize many times I am only earner in home I have to feed my family Zomato have
                        Please make ID back online next time it will not come any complaint from these side
                        City lucknow
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                          K
                          Kabitachadha
                          Jul 30, 2021
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                          Address: 56 baghajatin station road kolkata

                          I have ordered foo for KFC with 3 strip chiken, 2 burger and chiken wing. Horrible food came home,   burger and wings were still ok. But the chiken strip was horrible, after  receiving those food 5 times I called that store, text them with problem..  no answer. Noticed  that last time on july 23, I had same quality problem with this store, we called 7 times, text them to call us.. no one response.. typical a fraud people behave this way.
                          My daughter was very hungry, till 3 30pm she could not eat and I ordered food through your online and these bunch of fraid store you divert which is not correct,
                          This time also  I have been deceived with this store. Chiken strip made only with crupm, no chiken inside. Last time this store did the same. How possibly one can cheat CUSTOMERs just for little gain? But I paid full price for it.

                          Today, I  am not writing any reviews and wait for your reply. I want to get back 3 chicken strip money for today and on july 23, I ordered for pop corn chiken an d the things I have received, barely made of any chiken inside.

                          I wish them  ROT in a hell but this time zomato.. you better save your ###. I give only today's time. Tomorrow I  will be on my own  the review you have never received before.
                          My contact no.  [protected]
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                            Kabitachadha
                            Jul 30, 2021
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                            Resolved

                            Stealing money from my credit card

                            Address: 56 baghajatin station road

                            I have made a complain 1 hour before about the rubbish food, now I see zomato also steal customer money from Credit card. You have already took the money from my credit card and again you have charge by cash of$745 food that I ordered.
                            First I try with my credit card which says " transaction failed", I thought my credit card did not go through, my daughter wanted to order so.ething else but when it says transaction failed then I ordered...
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                            Sand0207
                            Jul 30, 2021
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                            I had ordered Kadai Mushroom but i received Kadai Paneer, please refund my amount.
                            My Order Number was - [protected]
                            Please do needful so that i can continue my order on zomato
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                              singal Aggarwal
                              Jul 30, 2021
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                              We have a issue with order and we complaint about that just we received that order but they are not coordinating with us
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                                ritish goyal
                                Jul 30, 2021
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                                I have applied for 2 lots of zomato ipo I have alloted 1 lot but till now I didn't received the refund for the 1 lot which I didn't got.. refund initiation date was 22 July but its more than week from that date but no refund is received
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                                  Poonamjais
                                  Jul 30, 2021
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                                  Address: Bhagat singh nagar no.2

                                  Some of amount 252 ₹ deduct from my paytm in the name of zomato automatically from my account. This transaction is not done by me.. Please help
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                                    A
                                    Aj95
                                    from Bhubaneshwar, Odisha
                                    Jul 30, 2021
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                                    Rain Coat Not delivered.

                                    Address: Bhubaneswar, Odisha, Nyaapalli.

                                    I am Jiban Jyoti Sahoo a zomato delivery rider, my id is FE418702, MOB :[protected], address Odisha, Bhubaneswar, Nayapalli.
                                    On 13th july 2021 a sum of Rs 500/- i had paid for rain coat through the link provided by zomato application, then a few moments later same amount again deducted from my payout. Now i did not get my rain coat. So contacted to Tl also raised a ticket but i did not get any solution. My request is kindly do the...
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                                    Vivek Salvi
                                    Jul 29, 2021
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                                    I had ordered veg handi and kadhai paneer. I've found a plastic piece in kadhai paneer and both the dishes were extremely spicy.. Plus when I wanted to talk to your support team there was nobody attending me why so? Nobody had eaten food in my house including my mother who had kept fast day before yesterday... I'm extremely disappointed with the service.. till now I've not got any call nor any reply to my e-mails... I'm going to put a big review using multiple accounts on Google your customers should know how you'll treat your Zomato pro customers!!!
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