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Zomato Complaints & Reviews

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Updated: Nov 13, 2025
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Zomato reviews & complaints page 154

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J
jeyam juliet
Jun 27, 2021
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Address: H39Swimming pool street Perumalpuram 627007

Dear sir
I ordered tandoori chicken half combo1, butter chicken masala1, butter Aam 1,
Zomato supplied only one naan which was with tandoori but the paid naan is not supplied. I am sick . I cannot cook. The anjappar number given is not working.
I am sending bill details. I sent the bill photo to the supplier (Zomato)
KOTno: HDOCA-32332
Order number: [protected]
28 june2021
12.40.39pm
Please do the needful for the supply. I am sick and hungry.
Dr jeyam juliet
+1 photos
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    Md Asad Ali
    Jun 27, 2021
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    But my order was delayed bescause the way was blocked and I have come another way it took time and In the restaurant they tell me pick up order it's ready so I pick up but they give me order late that was my problem so please enabled my id is FE1041237
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      Aishik12
      Jun 27, 2021
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      Hi Zomato I'm Aishik Das.I am working in your company since 2019 and this year in January my id has terminated cause lot of rejection and the rejection and cancellation is caused by my accident of my two cycle one have previously broken on duty and once after new cycle accident.I have attached the proof.
      Please reactivate my id as soon as possible I want to work again.

      Name-Aishik Das
      Log in id-[protected]
      Location-Siliguri
      Dist-Darjeeling

      Thank you
      Zomato customer support has been notified about the posted complaint.
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        M
        Mukku.Rajesh
        Jun 26, 2021
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        Address: Ameerpet

        Hello sir/madam my self M.Rajesh today I came here to solve my problem l am working as a delivery boy in Zomato since 8 months but my I'd was terminated it's showing customer frequently cancellation what should I do If order is assigned to me then I should deliver the order if customer is cancelled the order by him what should i am only one guy to earn money we have financially problem so I joined but In between they removed me what should I do please solve my problem and re activate my I'd πŸ˜­πŸ˜­πŸ™πŸ™πŸ™πŸ™πŸ™

        My I'd :FE883370
        +1 photos
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          K
          Kukku123
          Jun 26, 2021
          Apr 2, 2023
          This thread was updated on Apr 2, 2023
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          Rate card issue

          Address: Kochi

          Dear zomatto,

          Please change my rate card and give a surge rate card. I am used a surge rate card but syluddenly zomatto changed the rate card. I can't follow using this rate card. Please do the needful.

          Screenshot of my rate card is attached below. Please change that🀣

          Thanks & regards

          Sonu George
          ID:- FE1177048...
          +1 photos
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          B
          Bahiya
          Jun 25, 2021
          Feb 22, 2023
          This thread was updated on Feb 22, 2023
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          Address: Vikaspuri

          My 3weeks payout not received in bank account. Because of merge in two banks know I am cleared all thinks properly .I raised ticket to change IFSC code which chat support team is resolved. My 3 week payment is 29march to 18april .I raised tiket for that but nothing will happen. Because the date is not shown. And our new TL is not answering, I call more than 50times in his number but his number is switched off. The behaviour of TL is not good . His number is always switched off. If we in emergency where we should get help. Pls πŸ™πŸΌ do something for my payout.
          Zomato customer support has been notified about the posted complaint.
          And also the same thing happened with me I didn't get my 16-22jan week payout.Because of the old bank account was blocked and they are showing that the amount was settled in that account.I have provided all the documents to the TL.He is not responding anymore.
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            K
            kiran thanda
            Jun 25, 2021
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            Hello Sir/Mam
            Kiran thanda
            Zomato id FE726880
            my Id is disabled with out reason .I can give the proofs you need to enable my id.
            Pls change it to enabled
            I want work with zomato.
            Zomato customer support has been notified about the posted complaint.
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              S
              SANJAY KUMAR TAILOR
              Jun 24, 2021
              Jan 29, 2023
              This thread was updated on Jan 29, 2023
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              Hello Sir/Mam
              CHANDRA PRAKASH
              Zomato id FE1127784
              my Id is disabled
              Pls changed enabled
              I want work to zomato πŸ™πŸ™πŸ™
              +1 photos
              Zomato customer support has been notified about the posted complaint.
              Hello Sir / Madam,
              THINAGAR RAVICHANDRAN
              Zomata id FE2161206
              Is Disabled
              Plz I request to Changed to Enabled
              I want to work to zomato
              Please Forgive Me
              I am sure I am not involve any kind of such suspicious activity like this.
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                S
                simon sujay
                Jun 24, 2021
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                Address: Hyderabad

                My name is Jacob FE 969427 working as delivery partner but few days ago my id was terminated please reactivate thank you sir.
                Zomato customer support has been notified about the posted complaint.
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                  P
                  Pratikraj Borse
                  Jun 24, 2021
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                  I ordered a fish kabab
                  n they give me very burnt fish
                  even their is not in eatable condition
                  n i asked for moneyback then refused my request
                  +3 photos
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                    M
                    Miniyadav
                    Jun 22, 2021
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                    Zomato β€” Serving non vegetarian food instead of vegetarian.

                    Padmini Kumari
                    Bengaluru, Karnataka
                    Incident date - 22nd June 2021
                    Order placed from Zomato
                    Restaurant - Savitha Family Restaurant, Koramangala 4th Block, Bangalore

                    I had placed an order for a couple of food including Butter Roti, Rumali Roti Phulka and Paneer Tikka Masala but the order delivered is Butter Chicken Masala which exactly looks like Paneer Tikka Masala

                    The order detail on Zomato shows the correct dish, and even restaurant bill is also had correct dish.

                    As my family and me took a couple of bites from the dish, we realised that it is not a vegetarian dish and instead it was chicken masala.

                    I am a pure hindu ( krishnaut - yadav ), we are not suppose to get non vegetarian food at our house premises.

                    Because of the gross negligence from Zomato as well as Savitha Family Restaurant, this issue has taken place which has hurt me and my family emotionally as well as religiously. I am 8th month expecting mother immediately started puking and most felt nauseous and pukish due to consuming chicken for the first time in our life without our consent.
                    We lost our appetite because of this issue and we had to throw away all the food ordered as well as the plates and cutlery which was in contact with the food.

                    Despite calling the Zomato helpline, and talking to them about this issue on 22nd June 2021, they were taking this issue very lightly and were not ready to offer any help or explanation on the same.
                    Such negligence and disregard for others religious sentiments is not at all accepted.

                    I would like to receive a full refund for my bill amount as well as a compensation for all the emotional, physical and religious trauma i had to go through about this whole incident and their religious intolerance.

                    Regards
                    Padmini
                    Zomato customer support has been notified about the posted complaint.
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                      R
                      Rahil96
                      Jun 22, 2021
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                      I am not able to apply any promo code from my account because it says promo codes have been disabled permanently due to suspicious activity... I am not able to understand what it is about...

                      Please look into this issue as soon as possible and try to resolve it..

                      I can provide my account details for solving the problem.. Please try to resolve it as soon as possible
                      Zomato customer support has been notified about the posted complaint.
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                        D
                        D. Praveen
                        Jun 22, 2021
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                        Address: Medavakkam.chennai.600126

                        Iam Zomato partner .two weeks salary not add my account. No helping TL .not connected help line number .I am so sad .
                        Zomato customer support has been notified about the posted complaint.
                        Jun 22, 2021
                        Updated by D. Praveen
                        Settlement amount iam already paid.but two weeks my cash not coming
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                          Chethankumar s
                          Jun 21, 2021
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                          Address: Jalahalli cross Bangalore
                          Website: Bangalore

                          Please id reopen please last chance id:47744168
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                            S
                            Saigopal208
                            Jun 21, 2021
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                            Address: Hyderabad

                            Hello sir i am working as a zomato delivery partner since 8 months and i am a diamond partner, never did a late deliveries. Last week my id was terminated because of many cancelation after pickup. But what can i do if customer cancel the orders, please check once and reactivate my id sir.

                            My id is : FE982833
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                              S
                              sravani yesur
                              Jun 21, 2021
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                              Address: Hyderabad

                              I order food from Zomato every 5 days a week approximately today I observed that it auto add Rupees 3 for every order without my consent.
                              +3 photos
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                                S
                                sanjoymohanty98
                                from Kolkata, West Bengal
                                Jun 20, 2021
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                                Address: Zomato

                                Dear sir I am Saraswati ordered food from ganguram sweets Rourkala through Zomato having order number [protected] dated 20/06/2021 but received completely different item.

                                Neither anyone from the Ganguram sweets nor from Zomato is responding. This is very much awful Customer experience.
                                Zomato customer support has been notified about the posted complaint.
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                                  Bumblebee18
                                  Jun 20, 2021
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                                  Address: Lucknow
                                  Website: Zomato

                                  The cake tasted stale and was smelling rancid. It looked like it was few days old. Completely destroyed my fathers day celebration plan.
                                  Zomato customer support has been notified about the posted complaint.
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                                    Hina Rana
                                    Jun 20, 2021
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                                    Address: Abu Dhabi

                                    Dear Team,
                                    I have ordered on zomato by 1:15PM and the time of delivery is keep on delaying. earlier it was 1:45 then 1:55 and now 2: 15. why the order is getting too delay . order number [protected]. my contact [protected]@gmail.com
                                    Zomato customer support has been notified about the posted complaint.
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                                      Neelam Kumare
                                      Jun 19, 2021
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                                      Address: Firozabad

                                      Sr I am narendra Kumar sr mari I'd tarminated ho gahi ha sr please meri ID chalu kar do srπŸ™πŸ™πŸ™πŸ™πŸ™
                                      Zomato customer support has been notified about the posted complaint.
                                      Zamyto I'd FE1001957 Login nambar [protected] name narendra kumar

                                      St marie Id terminated ho gayi hai - Comment #3846771 - Image #0
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