Zomato Complaints & Reviews

I was placing an order of Rs. 572 from La pino'z cafe, new delhi, but my money got deducted but the order is not placed. Please refund the amount back.
My contact no is [protected]

Today on 22-7-21 I have order food from your app at 8.44 pm but still it's 10.22 pm I have not received my order which was supposed to delivered in 45 minutes. Now please don't give me excuse that due to heavy rain it is happened because from nearly three hours there is no rain in this area. As it is a prepaid order I can't do anything if it was cash order I must have cancelled it.

Helo my name is yogesh my Zomato I'd is disabled due to frequent order cancellation but my order are cancelled by customer care executive because customer not responding but my I'd is disabled please help me to enable it this not my fault I'm working towards to improve my order delay time but this happened two days ago when I go for delivery but customer not answering. Customer executive canceled the order but. At that time my I'd is disabled please help here is my Zomato I'd - FE1155785

Todays order Executive Thali was having wrost packing and leaked all food...all the item of the Thali was mixed with each other...

I tried to share pic in App but it got disable...before delivery of Order your executive Akskshita have assured there will be no complaints...as there same problem recently in order of Ramdev Khana khajana...

Please do the needful...

Please calll me back...

Cell [protected]

Pic also not uploading in your portal also...

Yesterday, ordered from Muzaffarpur, Bihar. ORDER ID: [protected]. Ordered items was Paneer butter masala & Panneer tikka butter Masala. When zomato valet near my home called me asked my location, I was giving proper location. My compound gate was closed due to construction(attached pic). I told him, can't came out. But he is not listening giving phone to someone else. I said, phone give to zomato valet. And I told, can't came out due to closed the gate, come to infront of the gate. But, suddenly he is talking roughly like"Why you are become panic". After this incident, I haven't received order over call & said go away. Now, Zomato customer support came & listen everything from valet. Really unexpected, If customer support help only for valet. Then why we need??? After this, Customer support Rs.183.00 return to Zomato wallet as a Coupon. After that I have uninstall the Zomato App. I am not a beggar. I have made payment with tax. I want, they take money no problem but take proper action over Zomato valet. And valet should be experience & educated. How to talk customer. Zomato should realize If customer paying money means they need food not money on time.

Hi sir mera id terminated ho gaya sirf order transfer karne k liye pls sir activate kardo please mere pass abhi dusra job bhi nai pls activate my account id FE54759

Poor food quality and fine on me extra 95 rupes how i don"t understand and than i will cotect the zomato than no one any reapond so i am complaning zomato company i don't no what you do bt it's hurry otherwish i will complaint in FAS so thik about it okay
Aryan singh con no [protected] emil id singharyan3408

Just now I order hilsa thali from Sri maha Bengali hotel but they have cheated me they sent rohu fish thali but they charged money for Hilsa thali

I placed an order for a pizza at 5 pm. At 5.30 PM when it showed that the pizza had still not left dominoes, i buzzed the zomato executive who checked with the dominos restaurant ( as she mentioned they were going to deliver directly) and said it would reach very soon.

however the pizza did not arrive even by 7 pm.

at 7.04 I received a call from this number - +91 [protected] saying that the pizza will take much longer to reach.

I said i did not want it anymore and asked for a refund. The person hung up . I reached out again to the zomato executive who says the app shows delivered?

this is really unethical and fraudulent.

I have been assigned a case number 20132560 and thats it.

it is not abt the money- but some cheap behaviour is very disturbing. Zomato took the order happily and now saying they have nothing to do with it as Dominos delivers directly!! where does that leave me?

Bhiwani, Asian Bakery, 1 chocolate cake . We ordered the cake from this bakery on the basis of the photo you uploaded in the cake description. But we got something else. That is not satisfied. We want to replace the order right now. 😡😡😡. We are very disappointed. We are not going to order from ZOMATO again.

On Friday 16 July, I placed an order with Haldiram, New Friend's Colony, New Delhi, for two items. The delivery time shown was 8:17. The items reached me at 8:50 - cold and the packaging crumpled.

The reason: Haldiram delivered the order by a person on a cycle! The poor guy had to struggle with the somewhat uphill road (at places) from NFC to Kailash Hills, and the road to my house is also part uphill and tough for
a cyclist. The delivery person (Kuanwar Bahadur) was completely beat.

If the outlet did not have a delivery boy with a bike they should have declined the order and not also given a wrong delivery time. It is inhuman to send delivery by cycle to locations that are far and difficult to reach. Kindly advise them.

On 10th july i ordered food and the delivery boy was not able to find my adress so i sent him my current location on whatsapp by this he got my number. Today after 8-9 days he's messaging me continuosly for friendship on WhatsApp. I am not at all happy with this. Please Zomato do something. Otherwise girls will not able to order just because our number will be supplied to others too.

My name amisha
Delivery boys' name Abhishek Mishra (+[protected]

Due to bvg failed suspended

I am not able to use promo code on your app, why?

As discussed with you customer care executive from dispute department, attaching snap where zomato confirmed that they have not received the money as the payment got failed .


My 1393.75 Rupee got deducted while placing the order on zomato on 18 June at 12:13 pm, have waited for 8 working days but have not received my money yet.
I am continuously following up with Zomato but they not reverting back to me

Please help


Regards
Sudha Bharmota

Placed order with Burger King payment made but still showing in the cart.

On 17th July 2021 at 12 : 42 pm 713 Cash got deducted from my paytm wallet automatically
And also before that On 13 th June 777 rupees got deducted from my paytm wallet automatically pls look into the matter and REFUND MY MONEY BACK

I have placed an order at 7:58 pm today (16th Jul 2021) from restaurant Mehfill manikonda hyderabad for chicken biriyani family pack and paid amount 516.50 thru netbanking and amount debited. Few minutes later when ichecked Zomato app, realized that order is not placed and checked out item is still in cart.
Phone; [protected].
Can you please look into this issue and refund amount. Thanks - Bhaskar

I order 1 X White Sauce Pasta
1 X Dahi puri
Dahi puri is melted nd there is no no taste only papdi and they tamatar on it and pasta pack in a Polly bag and its tasteless i dont get any masalaa extraa to eat that pasta . My money is totally wasted.

Beryani pura thanda tha...or pura packet se gira huwa tha