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Zomato Complaints & Reviews

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Updated: Feb 18, 2026
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Zomato reviews & complaints page 154

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R
Rony07
Jul 20, 2021
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Address: Astha hospital nizam nagar hindpiri ranchi
Website: Email Id [email protected], [email protected],

Poor food quality and fine on me extra 95 rupes how i don"t understand and than i will cotect the zomato than no one any reapond so i am complaning zomato company i don't no what you do bt it's hurry otherwish i will complaint in FAS so thik about it okay
Aryan singh con no [protected] emil id singharyan3408
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    Sita Singh Rai
    Jul 20, 2021
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    Address: C block,room no 304,prakurthi solitaire, 11/3,ananth nagar,kamasandra village,road,glass factory layo

    Just now I order hilsa thali from Sri maha Bengali hotel but they have cheated me they sent rohu fish thali but they charged money for Hilsa thali
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      R
      Richa1977
      Jul 19, 2021
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      Address: Dominos Matunga

      I placed an order for a pizza at 5 pm. At 5.30 PM when it showed that the pizza had still not left dominoes, i buzzed the zomato executive who checked with the dominos restaurant ( as she mentioned they were going to deliver directly) and said it would reach very soon.

      however the pizza did not arrive even by 7 pm.

      at 7.04 I received a call from this number - +91 [protected] saying that the pizza will take much longer to reach.

      I said i did not want it anymore and asked for a refund. The person hung up . I reached out again to the zomato executive who says the app shows delivered?

      this is really unethical and fraudulent.

      I have been assigned a case number 20132560 and thats it.

      it is not abt the money- but some cheap behaviour is very disturbing. Zomato took the order happily and now saying they have nothing to do with it as Dominos delivers directly!! where does that leave me?
      Zomato customer support has been notified about the posted complaint.
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        D
        Darshil Gupta
        Jul 19, 2021
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        Address: Bhiwani. Asian bakers

        Bhiwani, Asian Bakery, 1 chocolate cake . We ordered the cake from this bakery on the basis of the photo you uploaded in the cake description. But we got something else. That is not satisfied. We want to replace the order right now. 😡😡😡. We are very disappointed. We are not going to order from ZOMATO again.
        Zomato customer support has been notified about the posted complaint.
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          S
          SGuptas
          Jul 19, 2021
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          Address: Haldiram, NFC, New Delhi

          On Friday 16 July, I placed an order with Haldiram, New Friend's Colony, New Delhi, for two items. The delivery time shown was 8:17. The items reached me at 8:50 - cold and the packaging crumpled.

          The reason: Haldiram delivered the order by a person on a cycle! The poor guy had to struggle with the somewhat uphill road (at places) from NFC to Kailash Hills, and the road to my house is also part uphill and tough for
          a cyclist. The delivery person (Kuanwar Bahadur) was completely beat.

          If the outlet did not have a delivery boy with a bike they should have declined the order and not also given a wrong delivery time. It is inhuman to send delivery by cycle to locations that are far and difficult to reach. Kindly advise them.
          Zomato customer support has been notified about the posted complaint.
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            A
            Amyrawani
            Jul 19, 2021
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            On 10th july i ordered food and the delivery boy was not able to find my adress so i sent him my current location on whatsapp by this he got my number. Today after 8-9 days he's messaging me continuosly for friendship on WhatsApp. I am not at all happy with this. Please Zomato do something. Otherwise girls will not able to order just because our number will be supplied to others too.

            My name amisha
            Delivery boys' name Abhishek Mishra (+[protected]
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              B
              Bhargav Putta
              Jul 19, 2021
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              Due to bvg failed suspended
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                R
                Ramgoli
                Jul 18, 2021
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                I am not able to use promo code on your app, why?
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                  S
                  Sudha2308
                  Jul 17, 2021
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                  As discussed with you customer care executive from dispute department, attaching snap where zomato confirmed that they have not received the money as the payment got failed .


                  My 1393.75 Rupee got deducted while placing the order on zomato on 18 June at 12:13 pm, have waited for 8 working days but have not received my money yet.
                  I am continuously following up with Zomato but they not reverting back to me

                  Please help


                  Regards
                  Sudha Bharmota
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                    I
                    Iona Cardozo
                    Jul 17, 2021
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                    Address: B 302 Romell Empress, I. C. Colony Borivali west

                    Placed order with Burger King payment made but still showing in the cart.
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                      H
                      Hitansh0810
                      Jul 17, 2021
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                      On 17th July 2021 at 12 : 42 pm 713 Cash got deducted from my paytm wallet automatically
                      And also before that On 13 th June 777 rupees got deducted from my paytm wallet automatically pls look into the matter and REFUND MY MONEY BACK
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                        B
                        Bhaskara Ponduri
                        Jul 16, 2021
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                        I have placed an order at 7:58 pm today (16th Jul 2021) from restaurant Mehfill manikonda hyderabad for chicken biriyani family pack and paid amount 516.50 thru netbanking and amount debited. Few minutes later when ichecked Zomato app, realized that order is not placed and checked out item is still in cart.
                        Phone; [protected].
                        Can you please look into this issue and refund amount. Thanks - Bhaskar
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                          Prinkss
                          Jul 16, 2021
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                          I order 1 X White Sauce Pasta
                          1 X Dahi puri
                          Dahi puri is melted nd there is no no taste only papdi and they tamatar on it and pasta pack in a Polly bag and its tasteless i dont get any masalaa extraa to eat that pasta . My money is totally wasted.
                          Zomato customer support has been notified about the posted complaint.
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                            9
                            9341676447
                            Jul 16, 2021
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                            Address: Manaitand chatt talab

                            Beryani pura thanda tha...or pura packet se gira huwa tha
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                              Gaurav Kachhawaha
                              Jul 16, 2021
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                              Address: Janta sweet home jodhpur

                              Wish you you are wrong product it's not my order then why I received that refund my amount first
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                                gautam_ch2
                                Jul 14, 2021
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                                Hi I Gautam Mandal given order iddli any pay through net banking. But your delivery boy not delivered my food nor cancel my my order. But showing delivered. Why you cheat with us I can't imagine. Please quaries against it. My phone numbe [protected].
                                Zomato customer support has been notified about the posted complaint.
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                                  akshay333222
                                  Jul 14, 2021
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                                  I have ordered vadapav from your app, the order number is [protected]. I have made complaint to your agent about vadapav without "vada", they have wasted my time, mentally harassed me and not provided full refund. By telling that only vada is missing!! who eats vadapav without "vada"??

                                  This is second time I have been cheated.

                                  I need 1000rs compensation for it.
                                  Zomato customer support has been notified about the posted complaint.
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                                    V
                                    vamshi akula
                                    Jul 14, 2021
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                                    Address: Kukatpally

                                    My Zomato I'd FE1302900 please unblock my Zomato account
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                                      J
                                      Jaiguruji123
                                      Jul 13, 2021
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                                      Address: Zomato

                                      I m rider dwarka zone delhi of your company I m very less rating our TL so that TL is threat me & told me improve my rating otherwise your id is terminated or disabled permanently. TL is never visit in feild if they visit then totally drunk n demand any order by hook or crook.Some pet rider provide cancelled order & handover to TL. If they're not do this then rider id is permanently blocked or idel mode then can't receive any order. I m also complain to Zomato CEO mail id but can't take any action for TL.
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                                        DrVarsha Parihar Chib
                                        Jul 13, 2021
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                                        Address: Solan, himachal pradesh

                                        I ordered two veg maggies from my number. Order was placed from devbhoomu Green Valley aptt deonghat, solan, hp, from dr varsha parihar. The money got deducted but the order doesn't show up. Also I called the restaurant d cafe, , they said it's not been ordered. Kindly do the needful
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