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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
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706
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Zomato reviews & complaints page 155

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N
Neelam Kumare
Jun 19, 2021
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Address: Firozabad

Sr I am narendra Kumar sr mari I'd tarminated ho gahi ha sr please meri ID chalu kar do sr🙏🙏🙏🙏🙏
Zomato customer support has been notified about the posted complaint.
Zamyto I'd FE1001957 Login nambar [protected] name narendra kumar

St marie Id terminated ho gayi hai - Comment #3846771 - Image #0
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    Parag2294
    Jun 19, 2021
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    Hi team

    I received a message from paytm on afternoon 11:50 that amount has been deducted 694 from wallet against order on zomato which i did not ordered any item on zomato but amount deducted from my paytm wallet plz help in that.. I want refund of this or help me who ordered through my paytm.. I will take this to cops police local.

    Team plz share the person name who ordered through my paytm wallet i have to take this to legal team... This total fraud by the zomato or the person i need urgent help

    Parag
    +2 photos
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      D
      dharma dy
      Jun 17, 2021
      Feb 27, 2024
      This thread was updated on Feb 27, 2024
      Resolved
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      Resolved

      My id disabled

      Address: Madurai

      Hello Sir/Mam
      Dharmarajan
      Zomato id FE1106970
      my Id is disabled
      Pls changed enabled
      I want work to zomato 🙏🙏🙏...
      +1 photos
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      70 Comments
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      B
      Bikram0989
      Jun 17, 2021
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      I'm complaining about my deduction of money from bank account but order not placed ... After deduction of money till order is showing incomplete payment.
      Zomato customer support has been notified about the posted complaint.
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        A
        Anokha hsybe
        Jun 17, 2021
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        Address: Telengana Hyderabad

        My Zomato id:-FE1008068 i was not logins for some time because for health problem they are blocked my id so please reactivate my id
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          A
          Aishwarya12
          Jun 17, 2021
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          Website: www.zomato.com

          I ordered an oreo ice cream tub from zomato yesterday.
          The ice cream was fully melted and reduced to half the volume of tub. I filed a complaint to zomato also but got no satisfactory answer.
          Would request zomato to refund my amount because no one is willing to drink ice cream anyway.
          My order id is [protected]
          +1 photos
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            S
            sathyam49
            Jun 17, 2021
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            Address: Vijayawada

            Sir,
            I (Maganti Anupama) from Vijayawada, Andhra pradesh have ordered for 2 varieties of Biryanies from Sweet Magic Restaurant, Labbipeta, Vijayawada, Andhra Pradesh on[protected] at 10.54 A.M through Zomato online order. The order booked and an amount of Rs.699.50/- debited from my husband's ICICI Bank Credit Card No.[protected]. After wards I cancelled my order at about 11.10 A.M and the ordered biryanies are not taken. So I request you to refund back the debited amount of Rs.699.50/- to my husband's ICICI Bank Credit card No.[protected] at an early date.
            My cell No.[protected].
            My Address:
            M.Anupama,
            W/o.Satyanarayana Rao,
            D.No.40-12-4/1,
            Sumalatha Mansion,
            D.No.40-12-4/1,
            1st Floor, F1 Flat,
            Patamatalanka, Vijayawada-520 010.
            E-mail:[protected]@yahoo.com
            Zomato customer support has been notified about the posted complaint.
            Jun 17, 2021
            Updated by sathyam49
            refund please
            Aug 23, 2021
            Updated by sathyam49
            refund amount is not processed till today. I request you to refund back the amount as early as possible
            Sep 03, 2021
            Updated by sathyam49
            Refund amount is not paid so far. I request you to take early action in this regard.
            My cell No.[protected].
            E-mail:[protected]@yahoo.com
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              O
              Oman ali
              Jun 16, 2021
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              Address: Begumpet

              My id suspended plz i need back
              +1 photos
              Zomato customer support has been notified about the posted complaint.
              Jun 16, 2021
              Updated by Oman ali
              I need my id

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                R
                Ravi Savita
                Jun 16, 2021
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                Address: Civil lines Kanpur up
                Website: Civil lines Kanpur

                Sir please open my id showing blocked by the system Fe id is FE735442
                +2 photos
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                  Armaan Zabi
                  Jun 15, 2021
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                  Address: Charminar

                  My I'd was suspend I was join yesterday only bgv failed showing in app my I'd is FE1223276 open my I'd
                  +1 photos
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                    S
                    swamahi
                    Jun 15, 2021
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                    Address: GM Infinite Silver Corner, Flat A-2, Ganesha Block, Atmananda Colony, RT Nagar Post

                    Sir this is Mahesh from Bangalore and I was a regular customer for Zomato. Recently my promo code was suspended and unable to apply.Even after contacting zomato it's not resolved. Kindly look into this and resolve the matter. My mail id is [protected]@hotmail.co.in
                    Zomato customer support has been notified about the posted complaint.
                    Jun 15, 2021
                    Updated by swamahi
                    Adding image. Zomato says to try ordering from other restaurants but not working promo code anywhere

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                      S
                      Suthinkosh
                      Jun 14, 2021
                      Resolved
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                      Resolved

                      Address: 139 P, Sector 44, Gurgaon 122003, Haryana, India

                      I placed a refund request with Zomato on 4th of June 2021, for order number [protected]. It took them 7 days to process the refund and on 11th of June 2021, the refund was deemed to be completed and I got a message from Zomato along with app notification. Upon checking my account statement on 14th of June, the amount is still not reflected in my account and have been asked by Zomato to wait a further 2 days for the same.

                      My biggest concern here is how many times does zomato not process refunds and just sends messages. I request a full refund and an investigation into their accounts to check for any discrepancies. As an organization that caters to millions of people across the world, this is a very serious matter.
                      +4 photos
                      Jun 16, 2021
                      Complaint marked as Resolved 
                      Zomato customer support has been notified about the posted complaint.
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                        SureshChinta
                        Jun 13, 2021
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                        Hi, I had placed an order of 1076 rupees, with order number [protected] on June 13th. Money got deducted from my CC, but when contacted the restaurant, they said the order not received from Zomato.
                        Zomato customer support has been notified about the posted complaint.
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                          S
                          ssmhptr1
                          Jun 13, 2021
                          Resolved
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                          Resolved

                          I ordered a cake from zomato app at 9pm from bake shake and after 3 hrs also the app was showing that the zomato valet is in the restaurant and the food is being prepared. But when I called the valet it was initially switched off and few hrs later he picked the call and said the restaurant us not allowing him to go inside and he is waiting to get the cake. I just waited till 12am to get the order. I also called the restaurant and they said that they gave the cake to the zomato valet and they also have the cctv footage as the proof. I tried many times in the zomato chat but i was not connected to any agent. And in the morning i saw the app is showing that the order was delivered at 3:30 am at night. But I havnt got any order neither the refund. What scam is this zomato??
                          +3 photos
                          Jul 23, 2021
                          Complaint marked as Resolved 
                          They refunded the amount of the order which was not delivered after a week. Thanks to the consumer complaints forum. The problem was resolved.
                          Zomato customer support has been notified about the posted complaint.
                          Jun 13, 2021
                          Updated by ssmhptr1
                          Zomato Order Id [protected]
                          Zomato Valet- Anjan Behera
                          Restaurant- Bake shake, Naya Bazaar, Cuttack.
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                            V
                            Vickysingh1988
                            Jun 12, 2021
                            Resolved
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                            Resolved

                            Address: Saharanpur

                            Sir
                            Mera naam Ram pratap singh h fe 233366 meri 25 January 2019 ki joing h me jabse kaam kar raha hu aaj tak kabhi bhi bina dress or beg ke kaam nahi kiya kabhi kisi customer ya marchent ki complen nahi aai 4 june si meri I'd me mask se rilated ishu aa raha tha me selfy har order par de raha tha fir bhi time over ya not waring mask ki notification mere pass aa rahi thi iski suchna mene apne TL ko bhi di thi but unhone iska koi hal nahi kiya mene baar baar unhe kaha agar iska koi haal nahi kiya to meri id terminat ho jaegi unhone kaha screen recording bhejo vo bhi mene bhej di h but ab bol rahe h apki I'd nahi open hogi kyuki apne selfy nahi di ab batao mene jab unhe pahle hi bataya ki mere selfy dene ke baad bhi mujhe notification aa raha h to unhone kuch nahi kiya ab me kya karu screen recording or unke saath hui chating ka screenshot bhej raha hu please check and open my I'd please help me Sir
                            +2 photos
                            Jun 12, 2021
                            Complaint marked as Resolved 
                            [email protected] No.9528389690 Fe id ...233366 Saharanpur Please open my ID
                            Zomato customer support has been notified about the posted complaint.
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                              D
                              Deepindia
                              Jun 12, 2021
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                              On 13th may I order food of rs536 with proper address and pincode.zomtato person picked it from hotel the told not getting address.hence rejected my order but no either money or food stuff returnd when asked about money, vegue answers given.
                              I am ready to give more information if required
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                                H
                                Harshikesh Thakare
                                Jun 11, 2021
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                                Address: 29/a new paachhe pet solapure

                                Respected sir,
                                Im Harshikesh Thakre from Solapur, complaining you about registration staff of Solapur I have running my own restaurant in Solapur karuna uphar and sweet I have given my hotel registration but they are not registering my hotel and if call them Bihar give me excuses like I am in hospital awesome time they are telling I am doing your work only and sometime they are telling it is done registration it is in the last stage so I request you look into it and solve my problem as quickly as you can
                                Your obedient
                                Harshikesh Thakare
                                Zomato customer support has been notified about the posted complaint.
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                                  avav
                                  Jun 11, 2021
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                                  Address: bandara waste

                                  Sir piz open my account pliz sir
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                                    U
                                    Uppala Srinath
                                    Jun 11, 2021
                                    Resolved
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                                    Resolved

                                    With out my mistake id has been terminated id is FE1139294
                                    Jun 15, 2021
                                    Complaint marked as Resolved 
                                    My id is terminated they are not enabling my id Zomato tl is not responding we call anytime means he was talking rudely please help me and enable my id
                                    Zomato customer support has been notified about the posted complaint.
                                    Jun 15, 2021
                                    Updated by Uppala Srinath
                                    They are not enable my id please enable my id
                                    Jun 15, 2021
                                    Updated by Uppala Srinath
                                    They are not giving any response to me
                                    Sir mari Zomato I'd abhi tak open nai huvi hai profile varification aka 4 5 days hogya

                                    My id has been terminated - Comment #3847758 - Image #0
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                                      S
                                      Shivank9818
                                      Jun 11, 2021
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                                      We ordered two veg paneer wrap from faasos via zomato at 12:54am today, but the order get delivered by 2:00am, so we start eating as we were hungry (packing was too poor for that i send Message to ZOMATO chat) but while eating i observe quite unusal taste so i checked the invoice and shocked to see that they delivered non veg to me…. I never ever eat nonveg since i was born and i lost this due to there negligence…..this is unacceptable i request you to kindly intervene
                                      +3 photos
                                      +1 videos
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