Submit a Complaint
Claimed

Zomato Complaints & Reviews

www.zomato.com/india
1
Updated: Feb 18, 2026
Complaints 7929
Resolved
710
Unresolved
7219
Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Food
Zomato

Zomato reviews & complaints page 156

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Stephena
Jul 4, 2021
Report
Copy

My order is showing incomplete payment. Even though the amount has not been deducted from my bank account but I'm afraid that it might get deducted so please cancel that. I even contacted with That resturant they are saying that such order has not been made. So please cancel it...
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Bajwa Anil
    Jul 4, 2021
    Report
    Copy

    Address: loction sector 46 chandigarh

    Dear sir im rider for zomato ... company ko pura tym dene k bavjood b hamre sath glt ho rha h ik to puri login do or upr se company pese cut kr ne mai koi kasr nhi shodti jis karn mai bhut upset hu mere fltoo k pese cut k8ye gye plz meri hlp kre
    my phn no [protected]
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Abhisky
      Jul 3, 2021
      Report
      Copy

      Address: Giridih
      Website: Www.zomato.com

      I am working last 5 weeks on Zomato delivery partner in Giridih location I am joining in cycle delivery I don't have money get licence in that time so I am joining in cycle delivery now my I'd is blocked due to vehicle mismatch my I'd is (FE1145321) Please help me I have lots of problems so I am only managing my family please help me I am trusting only for u please help me this kindly request
      Zomato customer support has been notified about the posted complaint.
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        khushi0206
        Jul 2, 2021
        Report
        Copy

        I have been running behind Zomato since February 5th 2021.
        There were total four transaction out of which three failed.
        However, my amount has been debited twice and Zomato has just been sending me the same copy pasted mail not checking history at all.

        Order id: [protected], [protected] and [protected] and [protected]
        Zomato customer support has been notified about the posted complaint.
        View replies
        Transaction screenshot
        Reply
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          Keshavrai111
          Jul 2, 2021
          Report
          Copy

          Hello,

          Zomato blocked my account without informing & I sent several mails but they not responding me.
          My balance amount is stuck in Zomato wallet.
          They haven't any customer care number.
          They didn't give solution on app chat.
          How can I reactivate my Zomato account for ordering food.
          Please do needful.
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            Amolc1990
            Jun 30, 2021
            Report
            Copy

            Sir I have order above orders no from Zomato at 8.04 pm it showing 47 minutes
            They're are taking extra charge for that
            Still order is not deliver my question if they are taking charges showing time then how can they change system time
            It is pathetic
            Kindly note my complaint
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vaibhav987
              Jun 30, 2021
              Report
              Copy

              Hi Zomato,

              I ordered food today through zomato and rider was very rude today. His name was Moshin M.

              He could not come to our doorstep and asked us to come downstairs to collect the order.

              The only reason of his rudeness was that the order was prepaid and he was interested in providing a good service to zomato customers.

              The langauge used and the behaviour shown only depicts what value is being promoted at zomato.

              Desirable solution: Ask Moshin to come and meet me personaly and apologise for his behaviour.

              Regards
              Vaibhav Mittal
              [protected]
              Zomato customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                Ghansh1766
                Jun 30, 2021
                Report
                Copy

                Address: Someshwar colony , ganga nagar , Rishikesh ,Uttarakhand India

                I order lachha parantha from Zomato but these were taste less then I talk to the Zomato assistant he said me that your is refund in your account in 5 days but there were 8 days were completed but I don't receive my money in my account kindly solve my problem
                Zomato customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  Gùddîê Ñürsãt
                  from Kolkata, West Bengal
                  Jun 30, 2021
                  Resolved
                  Report
                  Copy
                  Resolved

                  Address: India

                  I had ordered chena poda 500gm from zomato, it was not taste and usually chena poda soft but it was hard, i also shared the photo but there was no response from zomato EXUCUTIVE, they are ignoring. I'm really disappointed 😥.
                  Jul 7, 2021
                  Complaint marked as Resolved 
                  Not dolved
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    V
                    Vaishu@
                    Jun 29, 2021
                    Report
                    Copy

                    MY order is [protected].i received stale food totally and delay order food was poor quality and Hot chilli Flakes & oregano spice sprinkler both are expire and I share date on package but zomato poor help in chat support I also share snap shot but. Executive of zomato worst (JASHANPREET ) he didn't help me and this is my first order & zomato platform is really very poor chat support. Didn't help what happening with customer . How make fool customer.
                    I share snap plz see date of manufacturing & expire date 1) HOT CHILLI FLAKES MFD. DATE IS 28/10/2020 EXP DATE IS 26/04/2021 SAME WITH ANOTHER PRODUCTS SO LOOK ON IT. AND U KNOW EXPIRED FOOD IS HARMFUL & POISIONIOUS FOR HEALTH
                    So I request to help me out & refund my money...
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      B
                      Babu Gopal
                      Jun 29, 2021
                      Report
                      Copy

                      Dear zomato I have joined ur company as a delivery partner but my ID has been terminated due to bcv failed kindly please activate my id or else wat is the issue I went to zomato office more than 6 times but no response even I raised many tickets through apps but no response pls do activate my ID or else refund my 400 rupees money please help me out
                      Zomato customer support has been notified about the posted complaint.
                      View replies
                      My ID: FE1238670
                      Reply
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        sandeepyadav14197
                        Jun 28, 2021
                        Report
                        Copy

                        Myself sandeep yadav and I am one of our Zomato customer today I am very disappointed from your services. The delivery boy mr.abhijeet nandkumar utekar his contact number [protected], this guy during delivering food behaving rudely and also using bulger language and also giving me warning to not to order food. Even he is not coming in my doorstep he was stayed somewhere when I contact he started using bulger language . I request u to plz take strict action against him . I wants file a complaints against him kindly help.
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        2 other people found this review helpful
                        2 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          jeyam juliet
                          Jun 27, 2021
                          Report
                          Copy

                          Address: H39Swimming pool street Perumalpuram 627007

                          Dear sir
                          I ordered tandoori chicken half combo1, butter chicken masala1, butter Aam 1,
                          Zomato supplied only one naan which was with tandoori but the paid naan is not supplied. I am sick . I cannot cook. The anjappar number given is not working.
                          I am sending bill details. I sent the bill photo to the supplier (Zomato)
                          KOTno: HDOCA-32332
                          Order number: [protected]
                          28 june2021
                          12.40.39pm
                          Please do the needful for the supply. I am sick and hungry.
                          Dr jeyam juliet
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Md Asad Ali
                            Jun 27, 2021
                            Report
                            Copy

                            But my order was delayed bescause the way was blocked and I have come another way it took time and In the restaurant they tell me pick up order it's ready so I pick up but they give me order late that was my problem so please enabled my id is FE1041237
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Aishik12
                              Jun 27, 2021
                              Report
                              Copy

                              Hi Zomato I'm Aishik Das.I am working in your company since 2019 and this year in January my id has terminated cause lot of rejection and the rejection and cancellation is caused by my accident of my two cycle one have previously broken on duty and once after new cycle accident.I have attached the proof.
                              Please reactivate my id as soon as possible I want to work again.

                              Name-Aishik Das
                              Log in id-[protected]
                              Location-Siliguri
                              Dist-Darjeeling

                              Thank you
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mukku.Rajesh
                                Jun 26, 2021
                                Report
                                Copy

                                Address: Ameerpet

                                Hello sir/madam my self M.Rajesh today I came here to solve my problem l am working as a delivery boy in Zomato since 8 months but my I'd was terminated it's showing customer frequently cancellation what should I do If order is assigned to me then I should deliver the order if customer is cancelled the order by him what should i am only one guy to earn money we have financially problem so I joined but In between they removed me what should I do please solve my problem and re activate my I'd 😭😭🙏🙏🙏🙏🙏

                                My I'd :FE883370
                                Zomato customer support has been notified about the posted complaint.
                                View replies
                                How long it's takes
                                Reply
                                Helpful
                                2 other people found this review helpful
                                2 found this helpful
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  K
                                  Kukku123
                                  Jun 26, 2021
                                  Sep 23, 2024
                                  This thread was updated on Sep 23, 2024
                                  Report
                                  Copy

                                  Rate card issue

                                  Address: Kochi

                                  Dear zomatto,

                                  Please change my rate card and give a surge rate card. I am used a surge rate card but syluddenly zomatto changed the rate card. I can't follow using this rate card. Please do the needful.

                                  Screenshot of my rate card is attached below. Please change that🤣

                                  Thanks & regards

                                  Sonu George
                                  ID:- FE1177048...
                                  Helpful
                                  102 other people found this review helpful
                                  102 found this helpful
                                  18 Comments
                                  Report
                                  Copy
                                  B
                                  Bahiya
                                  Jun 25, 2021
                                  Report
                                  Copy

                                  Address: Vikaspuri

                                  My 3weeks payout not received in bank account. Because of merge in two banks know I am cleared all thinks properly .I raised ticket to change IFSC code which chat support team is resolved. My 3 week payment is 29march to 18april .I raised tiket for that but nothing will happen. Because the date is not shown. And our new TL is not answering, I call more than 50times in his number but his number is switched off. The behaviour of TL is not good . His number is always switched off. If we in emergency where we should get help. Pls 🙏🏼 do something for my payout.
                                  Zomato customer support has been notified about the posted complaint.
                                  View replies
                                  And also the same thing happened with me I didn't get my 16-22jan week payout.Because of the old bank account was blocked and they are showing that the amount was settled in that account.I have provided all the documents to the TL.He is not responding anymore.
                                  Reply
                                  Helpful
                                  3 other people found this review helpful
                                  3 found this helpful
                                  1 Comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    kiran thanda
                                    Jun 25, 2021
                                    Report
                                    Copy

                                    Hello Sir/Mam
                                    Kiran thanda
                                    Zomato id FE726880
                                    my Id is disabled with out reason .I can give the proofs you need to enable my id.
                                    Pls change it to enabled
                                    I want work with zomato.
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      SANJAY KUMAR TAILOR
                                      Jun 24, 2021
                                      Report
                                      Copy

                                      Hello Sir/Mam
                                      CHANDRA PRAKASH
                                      Zomato id FE1127784
                                      my Id is disabled
                                      Pls changed enabled
                                      I want work to zomato 🙏🙏🙏
                                      Zomato customer support has been notified about the posted complaint.
                                      View replies
                                      Hello Sir / Madam,
                                      THINAGAR RAVICHANDRAN
                                      Zomata id FE2161206
                                      Is Disabled
                                      Plz I request to Changed to Enabled
                                      I want to work to zomato
                                      Please Forgive Me
                                      I am sure I am not involve any kind of such suspicious activity like this.
                                      Reply
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit

                                        Related businesses

                                        Vijay Dairy
                                        1
                                        (45)
                                        Venky's
                                        3.8
                                        (4)
                                        Lion Dates
                                        1.3
                                        (134)