Claimed

Zomato Complaints & Reviews

1
Last updated Apr 28, 2024
Complaints 7779
Resolved
700
Unresolved
7079
Quick Links
Statistics
Share
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Zomato
Customer Service Contacts

Zomato Phone Numbers

Phone
+91 83 7509 7031
2609
1690
+91 83 7507 3452
1168
586
+91 83 7509 2754
1150
622

View more phone numbers

View all Zomato contacts

Zomato Website

Zomato Head Office Address

139-P, Sector 44
Gurgaon
Gurgaon District
Haryana
India
122002

Zomato reviews & complaints page 160

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
K
Karuna Chitrak Banerjee
Report
Copy

Did not follow instructions

I ordered my lunch on 19th Feb and as always instructed that I am allergic to green coriander and not to put that. The food came and with a lot of green coriander in that.I was hungry and without realizing that it had coriander, I ate that food with coriander and got rashes on my body, can Share the doc prescription also.I started chatting with the guy on the Zomato APP and he just told me there's nothing he can do, and it is on the restaurant...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Banglore, Brookfield location,560066

Hello sir iam gopikrishna . Working as a jomato delevery partner in banglore. I am the person has completing orders within a time, and has good rating .
But my is has been terminated at 2019 .
I tried lot of to re join and every month visiting to office, but they saying only you are terminated from delhi office . We are not able to activate your id . Let's cantact delhi office then it wi be clear!

Iam the person...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zeone Boys
Report
Copy

I d terminated

Address:sec-50 noida

Mari ID terminated hoo gyi ha sir ji
due to delay order ka karad...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hi,
I ordered from zomato. They have offer called on time or free food. Food didn't come on time. App got updated for free food. I got call from zomato team connecting to the restaurant guy. They are coming up with story some other zomato valet took the order and went. But in my phone app it says my valet is still waiting in the restaurant. They are cooking up stories that it was delivered. My question is .
1. Who took the...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alawanids
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment made but order not confirmed

Address:c/o. Mr.Milind Modak,, S. No.9/2, Narhari Cooprative Housing Society, Building no.2, B/19, Erandawane,Pune

Payment made but not confirmed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Hai my name is Arun TR and my FEID is FE828417. On 18th feb 2021 (yesterday) i achieved earnings more than 400Rs . So As per the rate card i am eligible for 175Rs target pay. But at the end of the day after 12.30am i checked the app but the target pay is not showing, when i went to the help section and opened payout issues the app is showing that i haven't earned the eligible order pay to get target pay . but i already completed it. Kindly...
+1 photos
Helpful
39 other people found this review helpful
39 found this helpful
Write a comment
Report
Copy
R
Rohinisrinivas
from Chennai, Tamil Nadu
Report
Copy

Worst service refund not credited

Worst service ever. [protected] is the cancelled order. They have cancelled after amount being deducted from my account. Its been 24hrs and the amount is not credited yet. I had to pay twice from my pocket because of technical glitches of zomato. Worst service....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
आपला हिंदुस्थान
from Sambalpur, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please mera I'd unlock karo

Address:Gurukripa chawal navjawan mitra mandal yashawant nagar goregaon west

Respected sir/madam

(FE822231)Mai zomato to me kam karna chata hu mere se ek order delay ho Gaya tha fir usko bad mera I'd terminated ho gaya muje zomato me fir se kam karna hai please mera I'd chalu karo please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
आपला हिंदुस्थान
from Sambalpur, Odisha
Report
Copy

ID activet karo please

Address:GOREGAON WEST
Website:Delivery partner

Please activate my zomato rider I'd [FE822231]...I am a poor student. Please help me Sir...Activate my zomato I'd
Hide full review → please sir mera I'd chalu karo...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandudharna chandudharna
from Noida, Uttar Pradesh
Report
Copy

Extra bill

Am chandudharna my number [protected] my complaint is on February 3rd I didn't order any thing but bill as generated 609 rupees... by zomato order what is this please help me its very urgent......
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pyarelal Chauhan
from Powai, Maharashtra
Mar 21, 2024
This thread was updated on Mar 21, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'd Terminated

Address:Koparkharine Gaon Sector 19 Navi Mumbai 400709

Hi team,
This is Pyarelal Chauhan. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Pyarelal Chauhan
ID: FE245300
LOCATION: VASHI
City: Mumbai


Regards,
Pyarelal Chauhan...
+1 photos
Helpful
612 other people found this review helpful
612 found this helpful
163 Comments
Report
Copy
I am SIVA from visakhapatnam, madhurawada

one of the customer of zomato

Today (16 FEB 2021) I have ordered(order no. [protected]) my dish on zomato and my delivered was on time but delivery boy had asked my phone and without my involvement had rated himself as five star.

delivery boy name :karri paidiraju
delivery boy from visakhapatnam

I kindly request concerned authority...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
A
akhilakki
Report
Copy

I didn't get the money refunded

I have ordered a 3 mini biryani which costs 275.25
From Mustafa restaurant
In bodupaal, Hyderabad.
I didn't got my order delivered since yesterday
I want my money refunded
As soon as possible....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
gamers Ingh
Report
Copy

My zomato id was terminated

My zomato id was terminated
Please help me sr/mem
I'm very poor men
Next time I'm not doing any mistake
Please unblock my account
Please please please...
My phone [protected]
My partner id (fe401315)...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Deep10971097
Report
Copy

Account block wrong way

Please activate my zomato rider I'd [protected]...I am a poor student. Please help me Sir...Activate my zomato I'd...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:NAVAL COASTAL BATTERY VISAKHAPATNAM

I ordered for burger cost of 196 and choose payment option through upi than confirm the payment from my bank account and money deducted from bank but order not placed.. upi ref no[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Author Rahul Singh
Report
Copy

Refund fraud looted

Since long time I am trying to contact them regarding my frund but they are giving any response if this is digital situation in my country they kick them, I just need my refund me w their robot 🤖 is here to text
They even forget my refund money that was 296...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jayant iglesias
Report
Copy

I have multiple complaints

Address:Bengaluru

My 1st complaint is against order no [protected] and 2nd complaint is against order no [protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajikumar7
from Ghumarwin, Himachal Pradesh
Report
Copy

Refund of failed payment but amount deducted

I ordered food from sethi tikka jaipur on 10/2/2021 through zomato . The first transaction failed order no. [protected] order total rs 675 .
Second Transaction was successful and I received my order but I want the refund of my failed transaction which was debited from my bank account Rs. 675. Kindly help thank you. Screenshot attached...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tushhhhh
from Agra, Uttar Pradesh
Report
Copy

Cashback not provided

I ordered from zomato and applied the PAYTM100 cashback. My order was for rs 476 and my order number is [protected] and I didn’t get any cashback. When contacted the customer care they asked if my numbers were same, i said no and they said then i wont get the cashback, I asked where was it written that the numbers should be same, they had no answer for the same i requested them to send me the screenshot for the same but no information was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy