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Updated: Jun 1, 2026
Complaints 7935
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Zomato reviews & complaints page 162

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A
Ashish Verma Love
May 15, 2021
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Address: Kajipurwa, post bhanauli, dist barabanki

Sir meri galti ki wajah se id taminet ho gayi thi sir ab se koi galti nahi karenge bahut imaandaari se kaam karenge Please sir meri id active kar dijiye id fe435168
Zomato customer support has been notified about the posted complaint.
May 15, 2021
Updated by Ashish Verma Love Sir meri galti ki wajah se id taminet ho gayi thi sir ab se koi galti nahi karenge bahut imaandaari se kaam karenge Please sir meri id active kar dijiye id fe435168

May 15, 2021
Updated by Ashish Verma Love Sir active my id fe435168
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    palomimk
    May 14, 2021
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    My money 333.6 was autodebited from my paytm wallet by Zomato at 5:14pm. I didn't place any order.

    I want a refund of rs. 333.6 to my account immediately

    There are no order details. I talked to paytm they said to talk to Zomato for a refund. Zomato says they didn't receive any money.

    My money has just gone.
    Zomato customer support has been notified about the posted complaint.
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      007pawanchawla
      May 14, 2021
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      I paid 800/- to join zomato as a delivery boy but after reciveing payment they didnt activiate my id and just msg me up that kindly re submit your DL so i submmitt soft copy of that still more than 48hr lost and not having a single revert from them. in the name of profile verification they take more than 48hr and still its in a pending status...

      my ID is :- FE1124200
      name: Pawan Chawla
      Zomato customer support has been notified about the posted complaint.
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      I paid 500/- to join zomato as a delivery boy but after reciveing payment they didnt activiate my id and just msg me up that kindly re submit your DL so i submmitt soft copy of that still more than 48hr lost and not having a single revert from them. in the name of profile verification they take more than 48hr and still its in a pending status...

      My DE Id :-. FE1400368
      My Name :-. aamin shaikh
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        S
        Shreyaa15
        May 12, 2021
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        Address: Patna

        I had cancelled my order but didn't got refund for it. It's really a bad experience with Zomato, looking forward for either refund or a compensation
        Zomato customer support has been notified about the posted complaint.
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          A
          Aaubair
          May 10, 2021
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          I am a regular zomato user mobile no. [protected] Abhishek Gupta. Until yesterday I was able to place cod ordes but now cod is not showing although on another device same Resturant with same food order at the same delivery address it’s showing the option of cod.
          Zomato why is cod option from my id is not showing?? At least explain
          Zomato customer support has been notified about the posted complaint.
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            Š
            Š Påľåňî Vəľ
            May 10, 2021
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            Address: Ganapathy

            One of the useless TL Ashok (Peelamedu) and He nothing about Zomato Rules and Very bad Behaviour TL not Working for Rider's he is working for His Realitons and Family member only TL Not use For Rider's if ANY PROBLEMs TL not Respond properly he always say any issues Raise Ticket this for TL responsibility...I Know that Issue I Raise Ticket U Don't Told me Raise Ticket 134 order 70 hour's above loging But one Order not Give I Try to TL he Is Not Atten my Phone after 10 day's try to call he atten and Told me What to do that's not My problem What Response like this ### very very Disappointed why Still he is working here in Zomato TL Ashok
            Zomato customer support has been notified about the posted complaint.
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              H
              Heavenly Soul
              May 9, 2021
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              I ordered food...Order declined by shop..but Zomata customer care executive bot processing refund ..they are trasferring chat frpm one person to another...
              EVEN THE THE LADY FROM THE SHOP SAID I WILL NOT DELIVER ODDER ON YOUR ADDRESA AND I WILL NOT CANCEL AS ZOMATO COMPANY ASK MONEY FROM ME...I EXPLAINED WHOLE CONCERN TO YOUR CUSTOMER SUPPORT TEAM.THEY ARE LYING AND DINT REFUND MY AMOUNT...PLEASE REFUND MY AMOUNT AS MY MONEY IS NOT FOR WASITNG...IT IS HARD EARNED...REFUND MY MONEY..MY PRDER ID IS [protected] and it is paid via card...please refund my money...and the customer service of zomato are worst...people ar epassing time and trasferring chat from one to other person to person...first was gyanendra then riya then suddenly a special team person came no name mentioned and he was forwardng continuouslt fake automated apology messages..I said please refund my money mistake was of pwner of shop not mine
              Zomato customer support has been notified about the posted complaint.
              May 09, 2021
              Updated by Heavenly Soul               I ORDERED FOOD, ORDERED DECLINED BY SHOP.OWNER..but zomato customer care executove not.processing refund ..they are trasferring chat frpm one person to another...
              EVEN THE THE LADY FROM THE SHOP SAID I WILL NOT DELIVER ODDER ON YOUR ADDRESA AND I WILL NOT CANCEL AS ZOMATO COMPANY ASK MONEY FROM ME...I EXPLAINED WHOLE CONCERN TO YOUR CUSTOMER SUPPORT TEAM.THEY ARE LYING AND DINT REFUND MY AMOUNT...PLEASE REFUND MY AMOUNT AS MY MONEY IS NOT FOR WASITNG...IT IS HARD EARNED...REFUND MY MONEY..MY PRDER ID IS [protected] and it is paid via card...please refund my money...and the customer service of zomato are worst...people ar epassing time and trasferring chat from one to other person to person...first was gyanendra then riya then suddenly a special team person came no name mentioned and he was forwardng continuouslt fake automated apology messages..I said please refund my money mistake was of pwner of shop not mine

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                M
                mr18
                May 8, 2021
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                I’m a new joinee to this platform of service and after the 3rd of started delivering orders without getting a single complaint, the team zomato suspended my account stating BGV failed . And TL can’t get connected, no response from chat team about what was the actual issue, how to recover my ID ?

                I expect Zomato team can atleast respond to my concern here, as i was very much indeed to work on this platform .

                Details attached :
                ZOMATO Id: FE1105229
                Zone: Kochi (Ernakulam), Kerala
                Mob : +[protected]{private}

                Thank you !
                Zomato customer support has been notified about the posted complaint.
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                  L
                  Lokesh59
                  May 7, 2021
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                  Address: Vijayanagar

                  Sir i am new to zomato my id has been diabled due to bgv failed i raised the complaint but no action i had done full time
                  Zomato customer support has been notified about the posted complaint.
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                    M
                    mr18
                    May 7, 2021
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                    I’m a Zomato Delivery partner, Worked for 3days after getting profile verifications and all done, on the 3rd day end all of sudden, they suspended my account by showing BGV failed and no contact number provided to discuss further . Tried calling TeamLeader support and it saying Try calling from Regustered phone number where i tried from that number itself .

                    Hereby i would like to know, in what situation my profile got suspended? What should i do further to get activated as i have already paid the registration fees and even having a weekly payout left !
                    Zomato customer support has been notified about the posted complaint.
                    May 07, 2021
                    Updated by mr18                     ID: FE1105229
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                      P
                      Paul007x
                      May 6, 2021
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                      Address: Bangalore,kammanahall, kullappa circle , Karnataka

                      I've received spoilt expired old stock food from the restaurant. The food was completely spoilt and had been given to us so that the restaurant can make a profit and not waste the expired food. Me and my parents were severely sick because of food poisoning .I want refund for this order as it was totally spoilt and made me sick.
                      Order ID: [protected]
                      Zomato customer support has been notified about the posted complaint.
                      May 06, 2021
                      Updated by Paul007x                       When I contacted Zomato they only apologised to me .I don't want any apology I want my money back as it's your mistake.

                      May 07, 2021
                      Updated by Paul007x                       Look at Zomatos response really sad I want my refund back right now . How ignorant words.

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                        A
                        Anand Kumar surana
                        May 5, 2021
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                        My ID is suspended for RGV filed
                        Zomato customer support has been notified about the posted complaint.
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                          M
                          Mani123@
                          May 4, 2021
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                          Address: Hno.2, block-o ,top floor,Pratap nagar ,delhi

                          Hello, i am newly delivery partner in zomato my question is why my id has blocked? i didn't do any type of mistake, i also gave orders time to time to customers and i also didn't cancel any order but itoday i cancel only 1 order bea use i dont have bag 🎒 and also today is my last day to collect bag and tshirt so after cancellation of that order i collet my bag and tshirt from janakpuri branch and if i do any mistake so plz let me know and plz unblocked my id plz i am requesting for this please...🙏
                          Zomato customer support has been notified about the posted complaint.
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                            A
                            Abhigyan Suryavanshi
                            May 3, 2021
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                            Address: Turkmanpur, 273001

                            My food quality was very unhealthy and food delivered was not fresh and no veg items were there
                            Zomato customer support has been notified about the posted complaint.
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                              A
                              Athulya Vijay. V.L.
                              Apr 30, 2021
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                              Address: Trivandrum

                              My account is been said as bgv failed ...I have been payed 1440 for this job in Zomato ..my reference id is FE1096886 pls do the favour.I didn't even started this job..so pls consider my case
                              Zomato customer support has been notified about the posted complaint.
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                                R
                                Ramithak
                                Apr 29, 2021
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                                I ordered desert from Warm Oven and paid Rs.348. while ordering, the place was open for orders. After a while I checked the app and in the history of orders, it states that my order hasn't been processed and the place is also not taking order. I called the bake house and they are not answering too. But the money has been deducted from my Gpay account.
                                Zomato customer support has been notified about the posted complaint.
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                                  P
                                  pavi guru
                                  Apr 28, 2021
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                                  Address: Moggapair

                                  I ordered parotta and paneer chilly dosa from krishna dosa kadai moggapair branch on 27/4/2021 Zomato order I'd:[protected] delivered only parotta and didn't delivered dosa contacted resturant they told delivery person forget to get dosa and delivery person blaming resturant pls return my money
                                  Zomato customer support has been notified about the posted complaint.
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                                    N
                                    Nakib hussain
                                    Apr 27, 2021
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                                    Address: Gashibwoli

                                    Nakib hussain [protected]
                                    Zomato customer support has been notified about the posted complaint.
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                                      P
                                      Paul007x
                                      Apr 26, 2021
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                                      Resolved

                                      Website: www.zomato.com

                                      I ordered food from Zomato and when I received my order the package was torn and the food inside was all spilt and dirty, I do not know how did this happen but due to the covid situation I can't except torn packages and which looked tampered and when I asked Zomato for refund as I can't consume the food as it was their mistake Zomato said they cannot give a refund and just kept apologizing . As I'm not a rich person and every rupee is important to me I cannot let this slide and want Zomato to give me refund .
                                      May 7, 2021
                                      Complaint marked as Resolved 
                                      They gave me back the refund because they found out that I'm popular and can make an issue and bring down the companies grade so they feared this matter and gave the refund so pathetic.
                                      Zomato customer support has been notified about the posted complaint.
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                                      Please my issue active is my idFE1166065
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                                        R
                                        Rahul Asawale
                                        Apr 26, 2021
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                                        Address: Nagenhalli Church, Building No 23

                                        Hello Zomato,

                                        We have ordered a cake on my Sons Birthday ocassion, Your Delivery person Govinda Raju - Contact - [protected], has not delivered my cake, he misbehaved with fighting mode. Please take very serious action againts such persons . he left my place without giving my ordered.
                                        Zomato customer support has been notified about the posted complaint.
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