Zomato Complaints & Reviews

On 17th Jan 2020 at 8:06pm, Rs. 673 were deducted from my Paytm Wallet by Zomato Media Pvt Ltd.

I did not place any order, I was not browsing any restaurant, I don't even have the Zomato app on my phone, and Zomato website was not opened on any of my devices.
This is a HIGHLY FRAUDULENT activity. Zomato should take extensive measures to prevent this, it could get far worse.
Looking forward to earliest resolution,...

I received damaged food from Zomato and and they not respond me on chat I also sent them a email but they not respond me from more than 10 days please refund my Full money

I received full damaged box I can't able to eat such unhygienic food during covid 19 . I throw it in dustbin.
I can't able to contact you in chat support.

The details are below-

Order Number - [protected]

Order...

My id is terminated so please help me...

Hi
while trying to get the discount through the zomato coupen received from the organisation, it discounted the same first, later refreshed and made me pay full amount for the purchase, i ended up paying full amount and my coupen also got wasted, request you to refund the money i paid through coupen, Rs 500, please find my payment details and coupen number, if the payment is not reimbursed, we may have to take it up through my organisation,...

Id-FE967029
I am a new zomato rider If i want to go online it showning me id has been suspended due to BGV Failed. Plz solve my problem...

Hi iam Arun Kumar
I lost my mobile so I was not able to work now iam trying to login but it's not happening.
I want to reopen my ID.
I went near office but all are working from home.
I dono whom to contact to reopen my ID.
Please help me out with this issue.
My ID is [protected]...

Hi sir meri id FE923543 hai
Id has been dui to BGV
Please enable my ID...

My order number [protected] date 9th Jan was decayed and smelled very bad like 1 day old...The customer care turned me down saying that the restaurant says it was fresh so on top of not getting anything to eat I have been called a lier by the company... There's no redressal of the complaint actually...

I ordered my food. And after he came down to my building, he didn’t even called me. And after coming outside my door, when I opened he was behaving very rudely and telling to me that I called you three times. Even though he never called me. I also showed him my call log that you have not called. But he was arguing with me. His name is Prithpalsingh Swanni from zomato. Please take strict action against him. Because, the way he behaved was...

I filled form, waited 1 month, then mail received for documents submission, sent, more information asked to check the name matching of restaurant, pan and GST doc and food license. Worst people can't even identify the legal entity name matching in Fssai and GST. with all proofs submitted. And also address provided. They are behind restaurant name. I can put any restaurant name right to let the customers know and based on what we serve. So...

I've order from zomato. They accepted the order. I waited for more than an hour and they didn't deliver it and i haven't gotten my money back. The customer service was trash. They didn't even helped me...

I had ordered Paneer Extravaganza Semizza worth Rs. 154.51 from Ovenstory pizza, Sinhgad road, Pune.( Date- 31.12.2020, at 10:27 PM. Order number/ ID: [protected].) My order was confirmed by the restaurant but it was not delivered to me. Upon calling, I was told that my order cannot be delivered due to the imposed curfew, and that I will get refund for the same. It has been 4 days already and I haven't received anything....

I have not received the most recent refund for order ID [protected] or any others from Zomato in a very long time. Any refund that wasn't converted into Zomato credits has not been received on my end. I keep trying to find out why this is the case and have complained multiple times to no avail, with their automatic customer service portal being the most unhelpful thing in the world.

There have been multiple refunds that Zomato...

Ordered food on Zomato on 27 December 2020 at 9.51 pm and I selected upi payment through Bhim .The money got deducted from my account and credited to [protected]@hdfc bank but in Zomato app is showed payment could not be processed .How am.i.supposed to get my money back ? I emailed customer support numerous times but no proper response.They are saying to contact bank and upon calling the bank, they are saying that the money has already been...

I am an Indian Bank customer, the below mentioned UPI transaction has been failed and I am waiting for my refund for the past one week.
Bank Reference ID :[protected]

The transaction was done using Amazon pay to Zomato.

Kindly help....

On 18th December I had placed a food order in zomato and payment option was UPI payment.
When I tried to pay money was paid to UPI/[protected]@h/[protected]
money got deducted and order was not placed, it showed that order was failed,
on the same day they said that money will refund in my account in 4to 5 working days.
I waited for 8 days. from then onwards I am sending them mails, chat support everything but...

I am a vegetarian and i got non veg sabji with paratha instead of getting shahi paneer and kulcha and they haven't took any action based on the inconvenience caused by them and they tried to exploit my vegetarian's culture and religion....

Zomato cheating me for my cancelled order. They deducting my half of the amount without any reason. They doing their business by making fraud with the people. Which order I was cancelled in a minute . Then on which basis they deducting my half of the amount. That order was by mistake. And after knowing msg from Zomato that your order has been booked . I was cancelled in a minute. Then how or on which basis they was deducting my half of the...

I have ordered in zomato through one of my mobile number. And i selected payment through google pay...i am using gpay with another mobile number. I have paid through that and amount was deducted in my account but my order was not placed so i selected the payment method as card and my amount was deducted again. I placed the order and received. Amount was deducted double time mistakenly. My order was birthday cake from aruvi bakery, tirunelveli....

Not log in my account
Name Raju tamang
Ph no [protected]
Mera ye number pai log in nehi ho raha hai...