Zomato Complaints & Reviews

I have paid amount from phonepe to Zomato.but in order details it was showing incomplete payment .I got transaction I'd from bank.i have paid from Zomato app

I had been ill and had been just resuming back to work to make a comeback and due to an medical need, I suddenly enter the hospital and I forgot to log out that day.. I had to deny an order for ongoing treatment and zomato misunderstood me for denial as there was no other agent who could accept my denial and transfer order. I request zomato to kindly deactivate my termination so I can get back to work from today. I have submitted my ID in the photos below

I ordered from Burger King on Zomato . Order no-[protected] .

I got stale burgers delivered and immediately called the customer support and shared images. They apologized and said they have given a feedback to the restaurant but they will not refund .

So first stale food was delivered and then refund was refused.

Sir I had an id on uber eats and it was terminated by company due to Cancellation of orders
Now I have very much need of job and this time I will not disappoint the company
Sir give only one chance and from that I would begin my work
I am exhausted due to lack of job, I beg in front of you
I apologize to my mistakes
I will not repeat my mistakes,
I am unemployed, please help me

Zomato charged the money for food and did not deliver as promised. In addition they have a pathetic customer support is of no help. Asked for refund several times with no response.

Dear Team,
I placed an order with Prashanth Mess Bangalore, vide Order Number [protected] at 12:34 noon today. They are neither confirming nor cancelling the order.
Kindly get it cancelled by them without penalizing me.
Please dont keep such service providers on your list so that other customers dont get fooled like this

Order id [protected]

Items were missing
Container cap was leaking
And samosa chat quantity and taste was not good didn't expected this for such good restaurant

KINDLY REVERT WITH REFUND

My Zomato I'd is terminated please activate my Zomato

Dear Team,
I placed order from ZOMATO on 12 April 2021 at 9 PM. I waited for 1.5 hours for my delivery but did not receive it.

After this incident i checked with Zomato about my order they said it is getting delivered, but then I called delivery person (Satish Kumar [protected]) for my order but he said it is cancelled and you will receive the refund.

On Zomato app my order status was updated as delivered to home. But it was not the case. I immediately told Zomato customer care about the incident. It is even escalated to Domino's team but my issue is not solved yet.

It has been more than 48 hours now and the issue is not solved.

You need to be proactive in such cased of issue. I am not saying for 30 minutes delivery but at-least deliver the order. After 1.5 hours of waiting i did not receive the order.

This is very disappointing on your part to not answer queries of customers.

I want the solution for this case ASAP

My money has been deducted from debit card linked with zomato with no ordering food. This is like cheating on customers n misusing personal details. What kind of scam is this. In that case I am not gonna link my card or account with zomato. Not gonna use the food app

I'm a deliver partner in Zomato. I cancelled last 2 orders for my bike issue. It's my fault only sorry. I will not do this mistake again. Please re-activate my account again.

ID: FE1060594
City: Chennai
Locality: Perambur

I have recently ordered in zomato and delivery boy came late and i got a cashback of Rs.200 of promocode. Which i thought o[censored]sing it for another order, unfortunately at the view cart of another order i used the promocode but had an error at the payment section . Now i haven't received the order and it is showing payment incomplete in my order list and i couldn't get my promocode back . Because of this issue.

Sir.
My id is inactive, The reason high rejection at time my bike accident so cancell the order.., . Please re active my id. Give me one juices l... Please🙏🙏

My name : veerabhadran
My location : Anna nagar (chennai),
My ID number: FE974754.

Hi...
I ordered for 497rs in mysore at a hotel...I pay through credit card online...
Order not placed but amount deducted..
Hotel saying no order was placed
And money also didn't come..
So totally it's a scam from the company...no customer care service, no response..nothing
I request the company for complete refund with interest from date of money debited till wherever it takes @8 percent per month

My order got cancelled by zomato( payment made through upi) I’ve talked with the delivery person and he was at wrong location. I told me that this is not the location come to the location then call me. After 2-3 min I’ve got the message that my order was cancelled. Why??? This is wrong and they are saying they won’t refund me.

I am kaju rajput from ranchi, i had ordered food from acs lalpur, ranchi but now i have cancelled my order because or the rude behaviour of the delivery guy named as manish kumar. He called me for the address confirmation but talked very badly and it was kind of misbehave to be honest, he yelled at me very badly and when i cancelled the order because of his behaviour he cut the call after yelling at me.
Kindly take action against these kind of guys who do not know how to talk to a women/customer and make zomato a better place.

Two months before, I have ordered a food for my friend and that was not delivered, and after entering my friend's mobile number in the second contact number, my application has blocked. I've sent the mail more than 50 times to Zomato support team... They're telling me to delete the cache memory. After installing fresh application also I'm getting the same blocked message in the application. Please do something.

My mobile number is [protected]
Email ID is rgobi.[protected]@gmail.com

Dear sir, I am working zomato past of 7 month, the last 3 month my I'd terminate, on time I have accident, so I rejected the order...kindly please rejoin active my ID ...sir
My zone team leaders not help for me please active my ID

Name : veerabhadran
My ID :FE974754
Phone :[protected]
Location: Anna nagar
State :Tamil nadu

My zomato account "SRI" linked with zomato account money of Rs 147.50 is deducted from paytm wallet linked with zomato at 6:52pm without placing any order
There is message from paytm that transaction happened to zomato media Private Limited with wallet transaction id:[protected]
Order id:ZTD-21-D1CF1BB447BE2
PLEASE LOOK INTO THIS ..I want my money back

Sir id meri chalo kar do please ab se koi galti nahi hogi bina kisi issue ke order canceled nahi honge sir 2 year ho gaya hai sir ab id chalo kar do please sir aap ki mahaan daya hogi id no Fe435168