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Updated: Feb 18, 2026
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Zomato reviews & complaints page 165

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M
Mitho
Mar 19, 2021
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Address: 218-G Ranjit nager, Seona road patiala

Name - Manpreet Singh
Fe I'd - 160822
Location - tripuri.
City - Patiala, Punjab
Zomato customer support has been notified about the posted complaint.
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    Z
    Zomatadhdfaddfsdfgfadfsd
    Mar 19, 2021
    Resolved
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    Resolved

    Wow Momo, Sent Me Stale, And Half Sized Au Gratin, Zomato Refused To Either Replace Or Refund Me For That Order. They Wasted 1.5 Hours Of Mine And Did Nothing.
    Mar 19, 2021
    Complaint marked as Resolved 
    No description. i deleted my zomato account, problem solved, swiggy is far better
    Zomato customer support has been notified about the posted complaint.
    Mar 19, 2021
    Updated by Zomatadhdfaddfsdfgfadfsd     Order Number: [protected]
    Mar 19, 2021
    Updated by Zomatadhdfaddfsdfgfadfsd     I was rude with them also, just FYI because I was terribly frustrated
    Mar 19, 2021
    Updated by Zomatadhdfaddfsdfgfadfsd     I have deleted my Zomato account. No longer associated with them.
    Swiggy is way better.
    Thye give a no questions asked refund
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      S
      sumitshr2000
      Mar 19, 2021
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      Address: Indrapuram Ghaziabad

      I order food through Zomato at around 10:00 PM. i called delivery boy for the confirmation and he agree for the delivery its now 1:37 foos is still not in. Also there is not listner from zomoato as they are using boot based customer care center which is of now use.
      Zomato customer support has been notified about the posted complaint.
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        A
        Amrita Chhatwal
        Mar 17, 2021
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        I tried placing an order on 6th Feb for 448.50/.The payment Zomato payment page showed as 'Payment Declined'.Contacted my bank and they confirmed twice on email that the payment is correctly credited to Zomato .Even Google pay reflected payment confirmation as credited to beneficiary.
        Order Number- [protected]
        Despite contacting Zomato n number of times, they are not refunding the money.They send a standard robotic reply that contact you bank and wait for 5-7 days.
        Zomato customer support has been notified about the posted complaint.
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          K
          Karthikeyapandian
          Mar 17, 2021
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          Hi sir,

          The order id#[protected] was delivered and I kept the item at the customer place as he refused to come out to get the food. I called him for delivering the order but he was drink and abused me bad words. I.kept the order at his home and left .after 1 hour he marked the ordered food was not delivered, he was very rise and used bad words. Now the amount of Rs205 was fined for men it is totally not fair. No.safety for delivery boys . Without investigation they charge fine against delivery boy only. Please take.necessary action .
          Zomato customer support has been notified about the posted complaint.
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            S
            shubham bhaiji
            Mar 16, 2021
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            I got a break cake on order . It was my first order on
            zomato please give me zomato credits for it in my account
            order no. [protected]
            Zomato customer support has been notified about the posted complaint.
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              V
              Vinay Galande
              Mar 16, 2021
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              Address: Nayara fuel pump

              My order I'd-[protected] my order was full waste quality and spillage all over bag so I want my full instant refund
              Zomato customer support has been notified about the posted complaint.
              Mar 16, 2021
              Updated by Vinay Galande               I want instant refund on this order it is getting problem with my health

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                S
                Swena Shah
                Mar 16, 2021
                Resolved
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                Resolved

                Refund for payment to wrong restaurant

                Hi, on 15/3/21 I made a payment to a wrong restaurant called "180 degrees Radisson" instead of "180 degrees bistro" through zomato. I have paid the latter one again. You will see two 834 amounts deducted. I want refund of the first one
                Zomato id [protected]@gmail.com...
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                V
                Vaibhav Padulkar
                Mar 15, 2021
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                Address: Devapur,devapur

                Zomato members are saying thar they sent money to my upi
                But I didn't get money in my account
                This is the refrence number[protected]
                Transaction ID;202110308111212800110168969188437335
                Zomato customer support has been notified about the posted complaint.
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                  M
                  Mohammad Shahanawaz
                  Mar 15, 2021
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                  Address: Hyderabad locality Banjara hills (Mohammad shahanavaas ID FE1012428)

                  Hi my name is Mohammad shahanavaas I'm a Zomato delivery boy in hyderabad...yesterday I have done 1 Daniel reason to Daniel is the order size is too large it coudnt fit in my bag so that's y I dany the order just 1 order...then the company disable my id pls sir get me rid of this problem...
                  Zomato customer support has been notified about the posted complaint.
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                    V
                    Vyom1
                    Mar 14, 2021
                    Resolved
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                    Resolved

                    On 12th of March I ordered food from Zomato. Order id [protected]. They delivered smelly food with lots of oil in it. When I tried to complaint against it they didn't have customer service. I emailed them but they didn't reply even after 3 days.
                    Apr 6, 2021
                    Complaint marked as Resolved 
                    No steps had been taken. They say that we will share feedback.
                    Zomato customer support has been notified about the posted complaint.
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                      C
                      ckniyaskhan
                      Mar 14, 2021
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                      I joined as a zomato delivery partner three weeks ago. Now it shows that my ID has been disabled due to BGV failure. I don't know what happned or why this happened. Its not fair to disable or terminate an employee suddenly without any notice and without a proper reason. I uploaded all original documents during joining time and all the information I entered during joining is correct. Still this happened.
                      Zomato customer support has been notified about the posted complaint.
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                        A
                        Aditya Gour
                        Mar 14, 2021
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                        Address: jabalpur

                        Today I ordered chicken biryani from the hyderabadi biryani house jabalpur.The delivery boy came for the delivery and delivered wrong parcel to me.I tried to contact him several times but his phone is going busy .He could have came back and take the wrong parcel and can deliver the correct one but he did not do it.Please look into the matter.I am jabalpur residents haathitaal colony jabalpur.
                        Zomato customer support has been notified about the posted complaint.
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                          G_20
                          Mar 13, 2021
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                          My order order no:[protected] was canceled by the delivery agent claiming that the delivery guy had called me and i had not picked up.this is completely false since i received no missed call and previously no delivery agent had any problem reaching my adresss.when i enquired regarding the refund zomato said that they were unable to do so since it was my fault that i had not picked up my phone
                          Zomato customer support has been notified about the posted complaint.
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                            K
                            Kuttyvijay
                            Mar 11, 2021
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                            Address: Velachery

                            My Zomato I'd is unblock me.
                            Zomato customer support has been notified about the posted complaint.
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                              B
                              Bittu9517
                              Mar 11, 2021
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                              Address: SEZ Noida 1

                              Please mera id disabled ho gaya hai, mera id enable karne ki kirpa kare,
                              Zomato customer support has been notified about the posted complaint.
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                                K
                                Khatvik
                                Mar 10, 2021
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                                Address: M. Pushpavalli 4-1-275,konamathota, balaji avenue, kovur, nellore

                                I ordered 2 items to zomato.. I didnt get any call from them.. To the phone we got that 2 items are delivered.. But it wasnt delivered.. Response is very bad.. Very bad about this.. They deliverd it some where on road..but from zomato we got the message that 2 items are delivered. [protected]
                                [protected].. These are zomato delivery phone numbers.. I want my item back or money back
                                Zomato customer support has been notified about the posted complaint.
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                                  M
                                  Mohini0809
                                  Mar 8, 2021
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                                  I ordered food and it got confirmed but after waiting for 45 mins at the time of delivery they cancelled it saying can't deliver it.
                                  And the time it got cancelled no other restaurant available for order
                                  Zomato customer support has been notified about the posted complaint.
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                                    K
                                    Krishna venu
                                    Mar 8, 2021
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                                    I has ordered 3 items from zomato dominoz on saturday 6 th march at night and it is still not delivered and you are not refunding the money and i need the money back and not the order.
                                    Zomato customer support has been notified about the posted complaint.
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                                      V
                                      Vanika kapoor
                                      Mar 8, 2021
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                                      Didn't receive my order and zomato showed it delivered

                                      I lost my 608 rs the deliver boy’s phone was switched off all the way and is switched of[censored]ntil now. I have not recieved my order since saturday on the day I placed. What the hell is happening? My order no is [protected] and [protected]. I emailed zomato support but nobody is replying....
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