Zomato Complaints & Reviews

I used gpay to place order my money got deducted but order was not placed

The delivery guy that was delivering our food was very very rude.He was using abusive word on me.The name of the delivery guy is Upendra

I ordered my lunch on 19th Feb and as always instructed that I am allergic to green coriander and not to put that. The food came and with a lot of green coriander in that.I was hungry and without realizing that it had coriander, I ate that food with coriander and got rashes on my body, can Share the doc prescription also.I started chatting with the guy on the Zomato APP and he just told me there's nothing he can do, and it is on the restaurant if they want to follow the instructions or not. i have the chat screenshots also. who takes ownership of the customer? Zomato does not clearly. Now they have not got to me even when i raised it to their Sr team member.

Hello sir iam gopikrishna . Working as a jomato delevery partner in banglore. I am the person has completing orders within a time, and has good rating .
But my is has been terminated at 2019 .
I tried lot of to re join and every month visiting to office, but they saying only you are terminated from delhi office . We are not able to activate your id . Let's cantact delhi office then it wi be clear!

Iam the person only earning in my home, 6 members depending on me . Please activate my id respected sir/madam .
My login number is [protected]
Thanks you.

Mari ID terminated hoo gyi ha sir ji
due to delay order ka karad

Hi,
I ordered from zomato. They have offer called on time or free food. Food didn't come on time. App got updated for free food. I got call from zomato team connecting to the restaurant guy. They are coming up with story some other zomato valet took the order and went. But in my phone app it says my valet is still waiting in the restaurant. They are cooking up stories that it was delivered. My question is .
1. Who took the food? wont they have logs?
2. Where it got delivered ? wont they have logs?
3. Okay if they are saying some other valet took and went. What they should do get that food to my rightful place isn't it? But no they didn't do that. Instead cancelled my order and given Rs100 offer promo. What kind of non sense is this. They haven't kept their promise in time or free food to customer. Even the customer care Neha lady pathetic person sending pre texted responses when i am demanding for an explanation. If you cannot deliver the food, you must know to track it and send it to me. They have deliberately cancelled my order and speaking as per terms and conditions cannot we cannot proceed on time or free offer and dodging me in every possible way. They even stopped responding to me. You are not keeping to the promise. Pathetic company thinks we cannot do anything to them. I am attaching proof of screen shot of chat.

Payment made but not confirmed

Hai my name is Arun TR and my FEID is FE828417. On 18th feb 2021 (yesterday) i achieved earnings more than 400Rs . So As per the rate card i am eligible for 175Rs target pay. But at the end of the day after 12.30am i checked the app but the target pay is not showing, when i went to the help section and opened payout issues the app is showing that i haven't earned the eligible order pay to get target pay . but i already completed it. Kindly find a solution for this ASAP.

Worst service ever. [protected] is the cancelled order. They have cancelled after amount being deducted from my account. Its been 24hrs and the amount is not credited yet. I had to pay twice from my pocket because of technical glitches of zomato. Worst service.

Respected sir/madam

(FE822231)Mai zomato to me kam karna chata hu mere se ek order delay ho Gaya tha fir usko bad mera I'd terminated ho gaya muje zomato me fir se kam karna hai please mera I'd chalu karo please

Please activate my zomato rider I'd [FE822231]...I am a poor student. Please help me Sir...Activate my zomato I'd
Hide full review → please sir mera I'd chalu karo

Am chandudharna my number [protected] my complaint is on February 3rd I didn't order any thing but bill as generated 609 rupees... by zomato order what is this please help me its very urgent...

Hi team,
This is Pyarelal Chauhan. I am working with your Company last 2year. But last 7 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

Name: Pyarelal Chauhan
ID: FE245300
LOCATION: VASHI
City: Mumbai


Regards,
Pyarelal Chauhan...

I am SIVA from visakhapatnam, madhurawada

one of the customer of zomato

Today (16 FEB 2021) I have ordered(order no. [protected]) my dish on zomato and my delivered was on time but delivery boy had asked my phone and without my involvement had rated himself as five star.

delivery boy name :karri paidiraju
delivery boy from visakhapatnam

I kindly request concerned authority to take action against delivery boy

I have ordered a 3 mini biryani which costs 275.25
From Mustafa restaurant
In bodupaal, Hyderabad.
I didn't got my order delivered since yesterday
I want my money refunded
As soon as possible.

My zomato id was terminated
Please help me sr/mem
I'm very poor men
Next time I'm not doing any mistake
Please unblock my account
Please please please...
My phone [protected]
My partner id (fe401315)

Please activate my zomato rider I'd [protected]...I am a poor student. Please help me Sir...Activate my zomato I'd

I ordered for burger cost of 196 and choose payment option through upi than confirm the payment from my bank account and money deducted from bank but order not placed.. upi ref no[protected]

Since long time I am trying to contact them regarding my frund but they are giving any response if this is digital situation in my country they kick them, I just need my refund me w their robot 🤖 is here to text
They even forget my refund money that was 296

My 1st complaint is against order no [protected] and 2nd complaint is against order no [protected]