Claimed

Zomato Complaints & Reviews

1
Last updated Apr 28, 2024
Complaints 7779
Resolved
700
Unresolved
7079
Quick Links
Statistics
Share
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Zomato
Customer Service Contacts

Zomato Phone Numbers

Phone
+91 83 7509 7031
2609
1690
+91 83 7507 3452
1168
586
+91 83 7509 2754
1150
622

View more phone numbers

View all Zomato contacts

Zomato Website

Zomato Head Office Address

139-P, Sector 44
Gurgaon
Gurgaon District
Haryana
India
122002

Zomato reviews & complaints page 165

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ramteja36
from Hyderabad, Telangana
Report
Copy

My Zomato account is blocked

Address:Hyderabad
Website:Zomato.com

This happened few months ago, I've order food from one hotel & it turned out to be tasteless, then I gave a bad review about that hotel.zomato customer guy called me & I've told him the story, he had compensated me with one coupon, which I'm not interested in.
Few days later, unfortunately, I've ordered food from same hotel thinking that they'll provide good food this time, but it turned out to be soo cold, so I gave a bad review again.for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sivamisro
from Powai, Maharashtra
Report
Copy

Biriyani worst and getting foul smell

Address:Srikakulam
Website:Zomoto

Refund order id [protected] and spoil food i have received please initiate refund to my order ticket id 5750532...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
D
Dipanwita Chakraborty
Report
Copy

Refund initiated but Didn't received that refund

Order no:[protected]
I have not received Refund of Rs:329 which was initiated by you 28th November.
It should be reflected to my account within 24-48hours. I have already attached the refund details.Now pls do the needful ASAP.Thank u.
My mobile no is [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Siddharth AK
from Powai, Maharashtra
Report
Copy

Account is blocked on the second day of my job for no reason

23rd November I started working
24th November when I open the app it says my account is blocked the second day only
So I went to the zomato office to collect T-shirt and bag and I paid 1590rs
I asked them why is it blocked they told it will become proper in 2 days
I have raised 4 tickets and no proper response
And there is no helpline number to call
Please do the needful...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kuntal Thakur
from Kolkata, West Bengal
Report
Copy

After consuming the product I have serious health issues

Please compnsht me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ashwin Narsimhaiah
Report
Copy

Refund not credited even many days

Order : [protected]
I have not received my refund amount. After multiple follow ups there is no resolution. They are just giving reasons and escaping. Pathetic service.
Don't take the customers and their time for granted.
Please refund my amount immediately....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Zomato is just the worst delivery app. Ever.
My Order Number : [protected] was cancelled by your delivery executive on account of address mismatch when clearly my order was absolutely correct. There was no mismatch whatsoever. Even the pincode was corrected. He cancelled the order just like that.

When I called him up, he said that he read the address incorrectly and hence he couldn't delivery. Is all this a joke to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Naheem Khan
Report
Copy

Terminated my id

Address:Uttar Pradesh ghaziabad rahispur Rajnagar

Sir i am Naimuddin khan am zomato delivery boy my id Terminated 29Nov 2020 plz sir open my id
Detail
Name.Naimuddin khan
Locality.Rajnagar
FE419832
Mo.[protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
JoshiRUSHABH2
from Powai, Maharashtra
Report
Copy

Poor quality of food also not refunding money

Address:a-25 venu tower vrudavan heights near essar pump parivar char rasta waghodia - dabhoi ring road suryanagar vadodara

Food quality was so much poor even restaruent person behave very bad with m e...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sibil143
from Chennai, Tamil Nadu
Report
Copy

Order no :: 1928306491.. Still refund not issued

Worst quality food received from the restaurant and still refund not initiated...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Highly disappointed with the service provider they in this pandemic situation don’t even listen to the consumer concerns and provide with highly disgusting & disappointing facts. My order id [protected]. Which was not at all fresh and was not up to the level of consumption it was smelly and stale. Due to that after consuming one spoon of it my child complained of bad odour from the food & heavy stomach ache. Just after that...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Smart Vignesh
Report
Copy

Terminated

Address:Chennai, mogappair zone

Im chennni zone mogappair,
login id [protected],
26 th night 11:50 app in offline and again 12;10 automaticaly online goining in order reciving im customer supporr in form to my problem ok im resolve in next day id blocked show in my app plz sir reversal my terminated plz sir im family man 2years im zomato work to exoeriance plz sir tq again...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Veena Patidar
Report
Copy

Taken money but food not delivered

Address:gokul nagar

Today i ordered food from zomato. And it was prepaid order.Delivery boy called me for location..i clearly gave information of my location but he never came to my place. When i compained to zomato thru chat they said amount cannot be refunded.

Delivery boy was not good. I have not rcvd my food why should i pay if i have not rcvd my food....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahan sachdeva
Report
Copy

Team leader

Address:Mohali 10phase

Mri id FE705779 mri id team leader na. Deactivat kiti mri team leader na gl krvi java mri help kiti jva deepinder goyal sir ji nl gl krvi ja plz...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suvon
Report
Copy

I'd terminated or block

[protected] I don't know why my I'd block please help me sir unblocked my I'd as soon as possible thanks and regards suvon shah...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zara Malik
Report
Copy

Boycott

I am boycotting zamato because your company is supporting a person by the name of Swara Bhaskar who supports terrorism and PFI it's self.

I don't want to support your company because you are supporting these bollywood druggie.

Zara...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aritri Saha
Report
Copy

Advertisement

Dear Zomato,
U have choosen 4th class, ###, valueless, people, so now we have decided not to choose u... While supporting these cheap mentality cheap so called politician Swara Bhaskar, u have proved that u support the slogan "BHARAT TERE TUKRE HONGE INSH ALLAH INSH ALLAH" ... Shame on u Zomato. U think of dividing our motherland. And another thing, it seems only Swara and her dirty gang of Bollywood r ur CUSTOMER ... Then...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yay Yay
Report
Copy

Zomato cheated

Address:Kanpur kidwai nagar

Dear sir.. i ordered a cake . I paid money in advance. And hope for a fast delivery . But i want to tell you that delivery boy came after 2 hour 30min and there were reassigned 4 delivery boys [protected], [protected], [protected], [protected] these are there number.. all guest gone back.. all my respect gone.. now what should i do.. i want to tell you that in a day or too i am going to go for a legal proceeding to sue you.. we are not fool that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:India

Ordered from Subway using Zomato, order number[protected]. It was prepaid and was for 19th Nov. The order arrived with an item missing which generally has a very simple resolution. I reached out to the customer care and expected a quick resolution instead it became a harassment where the customer care executive won't refund the money for the item in full and won't even let me talk to a supervisor. 2 executives told me on record they...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manuvya sai
Report
Copy

Food smelling

Address:samosa singh nallakunta

Order number [protected] the food was smelling like hell very very stinky smell never i ate this bad food...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy