Zomato Complaints & Reviews

Dominos may make alright Pizzas, however the team of personnels working are unprofessional to the highest marks possible. 30-40 minutes after receiving the order, they called to inform that the oven is not working therefore unable to process the order (this is the time frame by when the order should have been already delivered). Then instead of cancelling the order, they marked the order delivered. Now, 1 week later there has no refund been...

I ordered food from LALA DA SHUDH VAISHNO DHABA shivaji marg, Block E, Block, Uttam Nagar, Delhi, 110059 on 20th october, at 7:47PM from ZOMATO. Here is the order ID-[protected]. The order cost 229INR and was prepaid but they firstly confirmed the order then they cancelled it without any prior notification but i didn't get the refund of the order that they cancelled. I request to take this into consideration as soon as possible. For validation...

Zomato is blocking the account without a proper reason this second time I am facing the problem and they are looting the money from people I want my account unblocked or return back my money my Zomato account is [protected]@gmail.com...

Hi,
I ordered my food and did my payment status through Google pay the money was deducted from my bank but in Zomato payment status shows incomplete.
So I need refund or my food
I provide some details below
*Dear Customer, Your VPA "[protected]@okicici" linked to "INDB0000760" a/c no. "XXXXXX0555" is debited for Rs.769.01 and credited to VPA "zomato[protected]@paytm" (UPI Ref no[protected]*...

Respected Sir/ madam
You can check my details in zomato my
Log in i.d.- [protected]
My fe i.d. - FE632604
Please Sir / madam I request you to solve
My problem I want to log in again for my
..ZOMATO..

Reply...

Mujhe meri I'd suspende kar di gayi ye bol kar ki mere pe koi case hai or jabki mujhpe koi case Nahi jhut muth ka ye campany logo KO paresan karti hai Kisi ke majburi ka fayda uthati hai bina koi reason ke I'd suspend kar dena 2017 se mujhpe case chal raha hai or aaj tak mere pass koi police tak nahi aaya jhut bol kar I'd suspende kar dena sahi or kitna Bhi aap bol do koi help Nahi Milne wali...

I have ordered shawarma on 19th October from zomato for 259.25rs and after 5-10mins they have canceled my order and they sent me a message saying we have cancelled you order and you will receive full refund within 5-7 days and it’s been 8 days now and I didn’t receive any refund I was contacted zomato multiple times and they were blaming my bank saying taut they issued refund on same day and I contacted my back regarding this and they...

Dear sir or madam,

I had ordered a meal from QD’s Restaurant Laxmi Nagar via Zomato app.

I found a dead cockroach in my meal and I raised an issue regarding such with the customer care @Zomato (talking to Mr. Rishabh). They have just issued a coupon pertaining to the meal to be used on Zomato only and refused to refund the said amount to my account and also have not acknowledged the quality related concern...

I ordered chicken punjabi but I got damaged or eaten paneer. Which is very bad for my health.
I want my refund in my zomato wallet
Please help 🙏😭
I provided the order I got which is not of my need
And my zomato order id :- [protected]...

Delivery riders like zomato and swiggy are charging 50 to 65 rs on all orders which is a bit too much. Because if we order for 200 then total amount comes up to rs 300 with taxes and delivery partner fee. You must levy reasonable charges because rs 100 as charge amd tax feels too much. Delivery fee should be charged 5 to 7.5 % within radius of 5km which feels quite reasonable....

On 22nd oct, I delivered ordered at tha said place and followed protocol as said by customer, but later amount was deducted from my zomato ac reason being food was not delivered according to zomato and their customer, after this false accusation and no help from Zomato I took matter in my hand and brought truth to light, customer apologies for her mistake..but I am still not paid my harf earned money and no zomato people is helping me...

I ordered in Zomato - Baby Restaurant for amount rs 907, amount debited from my account but order was never confirmed. Amount is also did not refunded back. Please refund my money back as soon as possible.

Order number [protected]
Oct-24...

Hello Customer Care,

I am pretty unhappy with the approach of your executive,

Please find the order details and with a clause of if not delivered by time refund of the entire amount

The order was suppose to be delivered by 7:56 but delivered by 7:57

Hence I am raising the request for payment refund

Regards

Kuladeep Reddy
[protected]@yahoo.combr...

Hi, Today @[protected]. i have placed order of Rs. 728 .Payment is deducted but we have not received any message for order placed.Payment is done through net banking . Kindly help.

Mobile -[protected]...

Delivery boy of zomato who delivered order to Flat 204, Tower -3, Panchsheel Hynish at around 7:30 pm was not following Covid-19 guidelines protocol.

He entered the lift, in which already residents have entered and on being requested to come by other lift in order to follow Covid guidelines protocol of social distancing.

Delivery boy didn't step down and even argued and misbehaved with the residents. His mobile...

I ordered food from Zomato yesterday but they did not deliver me and no answer from Zomato no one called me since yesterday day I paid Rs 205/- for the order and they didn't even refunded....

Relating to Order ID : [protected]. I had ordered food at 12:30 p.m and the food center was 2 k.m away from my residence.
The app showed delivery at 1:05 p.m. On not receiving food after 1:20 I made a call to the restaurant. Later I received a call from 2 numbers, both claiming to be the delivery agent and with the promise of reaching within 10 mins. I received food at 2:56 p.m. I want to register a complaint and ensure action is taken...

Order ID : [protected]

I ordered 2 x Butter Naan and one plate of boneless Chicken Tikka Masala. To my surprise, I recieved shredded pieces of butter naan which could barely sum up to one piece, let alone 2 pieces. Also, the naan which I recieved in this state was totally burnt and inedible.

Moreover, the chicken was the worst. It was totally undercooked and stale. It could easily be said that they served a chicken...

Order No. : [protected]
Location Pune...

Sir, Zomato id terminated plliz activet my id

My zomato partner I'd. FE864848

Plz sir my id active...