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Zomato Complaints & Reviews

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Updated: Nov 26, 2025
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Zomato reviews & complaints page 173

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A
Abdulkhan377
from Varanasi, Uttar Pradesh
Oct 17, 2020
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Address: Zomato

Sir, Zomato id terminated plliz activet my id

My zomato partner I'd. FE864848

Plz sir my id active
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    A
    ashuarora111
    Oct 16, 2020
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    Registered restaurant is not showing up on zomato

    Hi, i have registered my restaurant on zomato about a month ago but i do not receive any response from zomato team regarding that, please help....
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    Hemalatha Pushparaj
    from Powai, Maharashtra
    Oct 16, 2020
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    Address: Star briyani, velachery, chennai 42

    I have placed an order of Rs 927.50 in star briyani, velachery through zomato on 14th october 2020. Made an online payment of the said amount, at first i didn't get the acknowledgement from zomato so placed the order again (second time) and got the reference no. (IGAJQCCLZ3) for this only. But the amount is debited twice from my account. Kindly rectify this and suggest how to get my money back as the amount is about Rs.927/- which is not small.
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      E
      Ewing
      Oct 16, 2020
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      सर मैं राहुल सोनी मैं पिछले 2 साल से Zomato परिवार के साथ मिलकर काम कर रहा हूं। सर मैं आज आपके पास बहुत मजबुर हो कर ईमेल कर रहा हूँ। हमसे उम्मीद है कि आप हमारी समस्या को दूर करेंगे। सर इनरा दर कार्ड बिना किसी कारण से वह हट कम कर दिया गया है। जिससे मेरा रोज़गार खत्म हो गया है। जिसके कारण परिवार चलाना बहुत मुश्किल हो गया है। सर मैं मदद के लिए अपने टीएल से बहुत अनुरोध किया लेकिन कोई हमारी मदत नहीं की गई सर अब आप केवल एक मात्र सहारा है। सर मेरे साथ के बहुत से ज़ोमैटो रेडर्स अभी तक पुराने दर कार्ड पर काम कर रहे हैं। सर मेंरा आप से विनम्र निवेदन है कि मेरा पहले जैसा दर कार्ड कर दिया गया जिससे मैं अपने परिवार का गुजारा कर सकूँ। राहुल सोनी - FE ID (FE208977) लोगिन ID_[protected] इलाहाबाद उत्तर प्रदेश मो। राहुल सोनी [protected]@gmail.com
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        S
        Sreedharchand
        Oct 15, 2020
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        Please reactivate my id FE617334 two times my account blocked due to not wearing thsirt...i didint wear bcoz i didnt get that what will i do..i called my TL he say to come and collect..when i went there is no name in the list so i didnt get that...two times blocked due to not wearing assets..its ur mistake.. after that my location changed and am getting only long trips so that time i cant deliver so i denieled the order again that order assogning to me only what will i do...after denieled ingot another order and i delivered but after that day i delivered one order my account gets blocked again...after my block i started delivery again...that time i delivered a order and i got a order notification when tried to pickup its deniled and my acvount blocked and i was terminated...i tried to contact TL but his phone is always switch off no response and he dont know anything...and he used some bad word to me..what guys u r doing we are deliverying this situation bcoz of this covid we cant find any job ...please reactivate my account i have no other option my id FE 617334.
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          A
          akashdutta23101998
          Oct 14, 2020
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          Order ID : [protected]
          I ordered from Zomato on 08/10/2020 at 9:30 PM. When I received my order, I was totally shocked because the order was completely incorrect. Items were missing and moreover the order delivered was burnt and undercooked.

          On chatting with Zomato support, I was told time and again that their support team is busy and to email them. I sent and email that day itself and in the upcoming days to follow as well but no one cared to reply. It's been a week now and I have sent a number of emails but they haven't replied.

          This was my first order from Zomato. Extremely dissatisfied.
          +3 photos
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            A
            Anjana Raikar
            Oct 13, 2020
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            Hi team,

            I have plavced the order, money deducted but order not placed. Showed as session timed out .

            Please refund the amount

            Phone no: [protected]
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              Y
              Yunusyu
              Oct 13, 2020
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              Zomato locked my account saying it suspicious but i only ordered food and food was bad when i complained they did nothing and later blocked my account. Tried everything nothing worked. Twitter customer support email nothing worked

              Zomato account linked to [protected]@gmail.com
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                A
                Amitkumar80752
                Oct 13, 2020
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                My zomato pro membership which was cancelled on 30 September i still haven't got refund for it yet its been more than 10 days and zomato customer care keeps making excuses all the time please help in getting my refund quick please.
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                  R
                  Rahul Shorie
                  Oct 12, 2020
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                  Address: www.zomatoindia.com

                  Hello ser my id terminate plz my id rejion my mobile number [protected] ser mera promise hai agge se meri koi complant nhi ayegi apko or me pura dhyan se kam kruga ser plzzz
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                    A
                    Ajay yadav 2529
                    Oct 11, 2020
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                    Mera account high cumulative scores ki vajah se ban kar diya gaya jah tak me chanta ho meri selfie 90% ok hai delivery timing 92% hai
                    Aja tak koi Furd nahi kiya hai customer ki taraf se koi shikayat nahi hai fir yah company walo ko kya personal problem hai meri id [ FE851389 ]hai mera phone no. [protected] hai and one more thing muje apa ki company me matar 22din hoye hai kam se kam kisi ko 30days ka time period milna chahiye na kam karne ke liye or me chahta ho ki zomato ki team jaldi se jaldi muje sampark kare
                    Agar apa meri Id activate nahi kar rahe hai tu please meri onboarding fees wapas kar di jiye
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                      K
                      kamlesh pimple
                      Oct 10, 2020
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                      Address: Pune

                      I have ordered from Zomato, the order should reach by 10:37 pm on 10/10/2020 but still, i did not receive any order from zomato, I talk to their support executive but the response from them is not good. The partner restaurant offered a 45min delivery timeline and we ordered from there because we needed food on time. And still order has not delivered.
                      +3 photos
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                      Oct 11, 2020
                      Updated by kamlesh pimple
                      This is not resolved yet.
                      Oct 11, 2020
                      Updated by kamlesh pimple
                      Now its too much, the order has not delivered but the application showed order delivered.

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                        R
                        Rahan sachdeva
                        Oct 10, 2020
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                        Address: Phase 10mohali
                        Website: Zamoto

                        Payout not received in bank account 3weeks plz payout my receive bank account
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                          A
                          Anju Mehrotra
                          Oct 10, 2020
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                          I had placed an order with Zomato which had to be delivered at Malad (E) location in Mumbai and my location was at Navi Mumbai. But for some confusion the order that zomato got had the delivery for Navi Mumbai, I tried connecting with delivery guy who said he will try to help me by getting the rider team of Zomato to connect with me which they did. But the lady at the other end was not able to provide any solution and at the end just cancelled my order and disconnected the call and did not wait for my confirmation. Its was such an unethical behavior. At the end my money was gone and the order too was cancelled. The number she called was from[protected]. If they behave this way, I wonder if they will be able to survive for long.
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                            L
                            Lakshita Dhuper
                            Oct 9, 2020
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                            Address: The cafe cafe , ashok vihar phasd 3
                            Website: Zomato

                            Hi. I had a cake from ashok vihar new delhi. I paid online. The First transaction was incomplete so I paid again. But the money got deducted from my account.
                            +1 photos
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                            Oct 09, 2020
                            Updated by Lakshita Dhuper
                            Please refund my money

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                              A
                              Akhil Amara
                              Oct 8, 2020
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                              I have order for food item in zomato on 10 july 2020 for an amount of ₹172.5. I have opted for upi payment via phonepe. Money has been deducted from my account but my transaction is failed. I haven't received any refund till now.
                              My refund id - rfnd_fea8a3cmngcxks
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                                Å
                                Åthul Äugustîné
                                Oct 8, 2020
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                                On 30th Sept, 2020 at 11:45AM.
                                My order was cancelled by Jusba restaurant, Irimpanam, Ernakulam, Kerala and my order was paid through UPI. Later i got a message from Zomato saying that the refund will be initiated within 7 working days and i haven't received my refund of Rs151 yet. What's this ZOMATO ??
                                Now its more than 7 days and i was waiting for my refund till yesterday and there is a no sign of refund. Pls help me out and give a positive reply.
                                Thank You

                                ORDER NO : [protected]
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                                  A
                                  akash.aks
                                  Oct 8, 2020
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                                  Address: Zomato

                                  I ordered a mutton fry from zomato instead they delivered chicken gravy.

                                  Hotel from which i ordered is hotel new janta. Previously they also did the same mistake and for that zomato agreed on that.

                                  Now the same situation has arisen and zomato is denying the claim that order was wrong.

                                  I have shared photos of chicekn in zomaoto chat and also raised complaint on zomato email id. Now i seek justice for my hard earned money.

                                  Regards,
                                  Akash choudhary
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                                    V
                                    VRoli
                                    Oct 6, 2020
                                    Jan 6, 2023
                                    This thread was updated on Jan 6, 2023
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                                    Zomato credit balance not able to used and no one help from zomato

                                    I have 318 Zomato credit balance but while ordering there are no option to use Zomato credit balance.I sent mail to Zomato many times but no one responded and big point is I am Zomato gold pro customer wowwww.No one care in zomato.

                                    you guys only make fool the customer, and customer who bought Zomato pro they are big fool because no support from zomato.I already logout from Zomato and in future I suggest to my all friends that...
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                                    S
                                    Subham Singh Solanki
                                    Oct 6, 2020
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                                    Address: Vasant kunj

                                    My Zomato id terminated plliz activet my id
                                    +1 photos
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                                    Oct 06, 2020
                                    Updated by Subham Singh Solanki
                                    Pllliz Zomato active my id
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