Zomato Complaints & Reviews

Respected Sir/ madam
You can check my details in zomato my
Log in i.d.- [protected]
My fe i.d. - FE632604
Please Sir / madam I request you to solve
My problem I want to log in again for my
..ZOMATO..

Reply...

Mujhe meri I'd suspende kar di gayi ye bol kar ki mere pe koi case hai or jabki mujhpe koi case Nahi jhut muth ka ye campany logo KO paresan karti hai Kisi ke majburi ka fayda uthati hai bina koi reason ke I'd suspend kar dena 2017 se mujhpe case chal raha hai or aaj tak mere pass koi police tak nahi aaya jhut bol kar I'd suspende kar dena sahi or kitna Bhi aap bol do koi help Nahi Milne wali

I have ordered shawarma on 19th October from zomato for 259.25rs and after 5-10mins they have canceled my order and they sent me a message saying we have cancelled you order and you will receive full refund within 5-7 days and it’s been 8 days now and I didn’t receive any refund I was contacted zomato multiple times and they were blaming my bank saying taut they issued refund on same day and I contacted my back regarding this and they confirmed me that they didn’t receive any refund from zomato and no one from zomato is responding properly to my issue and they are asking me to wait for another 10 days but no proper response very disappointed

Dear sir or madam,

I had ordered a meal from QD’s Restaurant Laxmi Nagar via Zomato app.

I found a dead cockroach in my meal and I raised an issue regarding such with the customer care @Zomato (talking to Mr. Rishabh). They have just issued a coupon pertaining to the meal to be used on Zomato only and refused to refund the said amount to my account and also have not acknowledged the quality related concern regarding the meal.

I ordered chicken punjabi but I got damaged or eaten paneer. Which is very bad for my health.
I want my refund in my zomato wallet
Please help 🙏😭
I provided the order I got which is not of my need
And my zomato order id :- [protected]

Delivery riders like zomato and swiggy are charging 50 to 65 rs on all orders which is a bit too much. Because if we order for 200 then total amount comes up to rs 300 with taxes and delivery partner fee. You must levy reasonable charges because rs 100 as charge amd tax feels too much. Delivery fee should be charged 5 to 7.5 % within radius of 5km which feels quite reasonable.

On 22nd oct, I delivered ordered at tha said place and followed protocol as said by customer, but later amount was deducted from my zomato ac reason being food was not delivered according to zomato and their customer, after this false accusation and no help from Zomato I took matter in my hand and brought truth to light, customer apologies for her mistake..but I am still not paid my harf earned money and no zomato people is helping me

I ordered in Zomato - Baby Restaurant for amount rs 907, amount debited from my account but order was never confirmed. Amount is also did not refunded back. Please refund my money back as soon as possible.

Order number [protected]
Oct-24

Hello Customer Care,

I am pretty unhappy with the approach of your executive,

Please find the order details and with a clause of if not delivered by time refund of the entire amount

The order was suppose to be delivered by 7:56 but delivered by 7:57

Hence I am raising the request for payment refund

Regards

Kuladeep Reddy
[protected]@yahoo.com
[protected]

Hi, Today @[protected]. i have placed order of Rs. 728 .Payment is deducted but we have not received any message for order placed.Payment is done through net banking . Kindly help.

Mobile -[protected]

Delivery boy of zomato who delivered order to Flat 204, Tower -3, Panchsheel Hynish at around 7:30 pm was not following Covid-19 guidelines protocol.

He entered the lift, in which already residents have entered and on being requested to come by other lift in order to follow Covid guidelines protocol of social distancing.

Delivery boy didn't step down and even argued and misbehaved with the residents. His mobile number is:-[protected].

Kindly take strict action against such person and prepare them to follow proper guidelines otherwise Zomato will not be trusted anyone

I ordered food from Zomato yesterday but they did not deliver me and no answer from Zomato no one called me since yesterday day I paid Rs 205/- for the order and they didn't even refunded.

Relating to Order ID : [protected]. I had ordered food at 12:30 p.m and the food center was 2 k.m away from my residence.
The app showed delivery at 1:05 p.m. On not receiving food after 1:20 I made a call to the restaurant. Later I received a call from 2 numbers, both claiming to be the delivery agent and with the promise of reaching within 10 mins. I received food at 2:56 p.m. I want to register a complaint and ensure action is taken against the restaurant or the executives who lied about the delivery time and caused us distress.

Order ID : [protected]

I ordered 2 x Butter Naan and one plate of boneless Chicken Tikka Masala. To my surprise, I recieved shredded pieces of butter naan which could barely sum up to one piece, let alone 2 pieces. Also, the naan which I recieved in this state was totally burnt and inedible.

Moreover, the chicken was the worst. It was totally undercooked and stale. It could easily be said that they served a chicken which was cooked days back. They just heated it and added oil. Nothing in my order was edible. I have attached pictures below for reference.

I hope you look into this matter. Extremely dissatisfied.

Order No. : [protected]
Location Pune

Sir, Zomato id terminated plliz activet my id

My zomato partner I'd. FE864848

Plz sir my id active

Hi, i have registered my restaurant on zomato about a month ago but i do not receive any response from zomato team regarding that, please help....

I have placed an order of Rs 927.50 in star briyani, velachery through zomato on 14th october 2020. Made an online payment of the said amount, at first i didn't get the acknowledgement from zomato so placed the order again (second time) and got the reference no. (IGAJQCCLZ3) for this only. But the amount is debited twice from my account. Kindly rectify this and suggest how to get my money back as the amount is about Rs.927/- which is not small.

सर मैं राहुल सोनी मैं पिछले 2 साल से Zomato परिवार के साथ मिलकर काम कर रहा हूं। सर मैं आज आपके पास बहुत मजबुर हो कर ईमेल कर रहा हूँ। हमसे उम्मीद है कि आप हमारी समस्या को दूर करेंगे। सर इनरा दर कार्ड बिना किसी कारण से वह हट कम कर दिया गया है। जिससे मेरा रोज़गार खत्म हो गया है। जिसके कारण परिवार चलाना बहुत मुश्किल हो गया है। सर मैं मदद के लिए अपने टीएल से बहुत अनुरोध किया लेकिन कोई हमारी मदत नहीं की गई सर अब आप केवल एक मात्र सहारा है। सर मेरे साथ के बहुत से ज़ोमैटो रेडर्स अभी तक पुराने दर कार्ड पर काम कर रहे हैं। सर मेंरा आप से विनम्र निवेदन है कि मेरा पहले जैसा दर कार्ड कर दिया गया जिससे मैं अपने परिवार का गुजारा कर सकूँ। राहुल सोनी - FE ID (FE208977) लोगिन ID_[protected] इलाहाबाद उत्तर प्रदेश मो। राहुल सोनी [protected]@gmail.com

Please reactivate my id FE617334 two times my account blocked due to not wearing thsirt...i didint wear bcoz i didnt get that what will i do..i called my TL he say to come and collect..when i went there is no name in the list so i didnt get that...two times blocked due to not wearing assets..its ur mistake.. after that my location changed and am getting only long trips so that time i cant deliver so i denieled the order again that order assogning to me only what will i do...after denieled ingot another order and i delivered but after that day i delivered one order my account gets blocked again...after my block i started delivery again...that time i delivered a order and i got a order notification when tried to pickup its deniled and my acvount blocked and i was terminated...i tried to contact TL but his phone is always switch off no response and he dont know anything...and he used some bad word to me..what guys u r doing we are deliverying this situation bcoz of this covid we cant find any job ...please reactivate my account i have no other option my id FE 617334.