Zomato Complaints & Reviews

I have ordered food through zomato online ordering on[protected],
For this order i have my brother's debit card but that transaction was became incomplete. So, i have used my debit card for the payment. That also failed due to timed out for entering otp. Then i have used my brother's debit card again and it was a successful payment.

But after 24 hours the amount of the order was deducted from my account, but in the...

I have ordered food through zomato online ordering on[protected],
For this order i have my brother's debit card but that transaction was became incomplete. So, i have used my debit card for the payment. That also failed due to timed out for entering otp. Then i have used my brother's debit card again and it was a successful payment.

But after 24 hours the amount of the order was deducted from my account, but in the...

You # did not respond to my mail or twitter i posted and a scammers called me regarding the refund what should we do post order delivery as there is no support available for us.

Want to report a number ‭+[protected]‬ used to scam me for the refund.

Check with the details of the mail i have sent you an d complaint raised for order id : [protected].

Please find the details in...

Meine aaj order kiya sai chinese restaurant se. Khane ke liya baitha chinese me kokroz nikla. Itka ganda taste tha aur usme kokroz. Ulti kiya meine. Khana bhi nahi khaya ab iska ligaly kya action ho sakta hai please muze rpl chaiye. Aise ganda food milga aur usle hum paise de aus helth ka risk le ky. Muze is par ligaly action chaiye. Order id [protected]...

It was ordered by mistake and i cancelled this order within 30 seconds. How can food prepared in 30 seconds tell me? I have requested you 100 times to refund as its done by mistake. But your chat executive not ready to help me. Service of zomato is pathetic.
I am regular customer of zomato but you didn't helped me. 321rs is not big amount which zomato cannot refund but behavior of not supporting is very annoying....

Zomato vallet not delivered order since from 1 hour
His number is switch off.
My money is deducted
The fake vallet.
None of member is replying to me and they dont have any customer care numbers
Zomato vallet shows me order delivered before 1 hours and now it is more than 1 hour i have not received order
And no one solving my problem anymore
They have bad service...

Hello team,

I have ordered food from zomato on 16 feb 2020 in which i choose that if the order not delivered on time then they will refund the full amount but it is still showing in route and the product was delivered 20 mins late from the time of delivery. So according to policy i can claimed but zomato is not giving option to file the claim because still it is showing in route.

You can check the screenshot....

Hello,
I wanted you guys to know that i had ordered a nonveg mixed rice today from pangat restaurant sangamner but i received veg mixed rice instead when i tried contacting zomato they didn't help me.
I know it may seem not to be a big issue but it is for me. I am expecting a refund.
Please help me regarding this
My zomato id is
[protected]@gmail.com...

My zomato account is blocked for literally no reason or at least i don't recall any suspicious activity on my behalf. I had zomato gold in that account and also some wallet money. I tried mailing them but their response was it can't be unblocked. That's it. Then why the * are you even giving an option to send email if you don't wanna resolve it. I don't care about your stupid app i just want my refund for my gold membership and my wallet...

I had placed an order from a restaurent which delivers both to my home and work address. Instead of auto detecting the address it took my other address as input and placed order.

As soon as i noticed it, i cancelled the order instatenously.

Neither refund was done nor the order was processed on any of the address

Would recommend going with swiggy or food panda 100 times rather than this as it auto...

I ordered food from zomato but the order was cancelled saying the delivery location is wrong. As per my information, few of my friends have ordered from the same address and also have received the food successfully.
Also after talking to zomato rider support i found that they do not see the address where they have to deliver. It should be the responsibility of the working staff to take order only if they can deliver.

Plus...

: rotten vegetables from zomato
I ordered 2 vegetables, out of which i got only one vegetable and in it there were only two pieces and very bad and rotten vegetables.
So please return my money and charge of hospital for my family admit for food poisoning. So please return in my paytm wallet. My paytm wallet number is [protected]...
So please help and support me and i know my english is so poor. I have middle class family....

After my online payment and food prepared, zomato executive cancelled my order and no refund have been done as executive said my location is out of service area but there is no location as address was same as given.

Zomato delivery person abused me with slangs.

I want my refund and the executive must be terminated from the zomato with strict action!...

Respected team,
I requested an order from punjabi point in ahmedabad location. This delivery boy named mommahad his no.[protected] had a very rude behaviour with me. I have ordered many a times from zomato and had never experienced this kind of behaviour from any delivery boy. This was never expected from zomato. Kindly take the action asap.

P. S kindly recruit people with good interpersonal skills.

Regardsbr...

Once i orderd from zomato, i received spilled food so i complained in zomato after a few hour when i opened my zomato app it was showing that it was blocked, i had also emailed them about this but they didn't help on emails and also on the customer helpline number. I request zomato to once again reactivate my blocked account as soon as possible. Please help in this matter...

After my online payment and food prepared, zomato executive cancelled my order and no refund have been done as executive said my location is out of service area but there is no location as address was same as given.

Zomato delivery person abused me with slangs.

I want my refund and the executive must be terminated from the zomato with strict action!...

I ordered chicken biryani of rs 147 without a resaon they cancelled my and they are saying that you cancelled the order but iam selected not to cancel the order but they cancelled the order and saying you only cancelled the order they doing a fraud business lastly i asked to send my order but they refused it and they are not responsible. It fraud trick by zomato...

I ordered a non veg pizza burger from dominoes from trimulgherry secunderabad using zomato app. I made an online payment and it mentioned that i would receive my order in about 30 minutes. For the next half an hour it showed that my meal is cooking and when i left my place, the deliveryman still didn't arrive for next half hour. I went for work by that time. Now they kept both my money and my pizza. Neither they came in time, nor they...

Earlier i complained regarding quality of food which was worst and unedible on consumer comaplaint forum.. I got a call from zomato customer service they accepted their mistake as i sent them the pictures of the food but after few days my account was blocked without any information saying 'we have found suspicious behaviour "my registered phone number [protected]....

I have ordered food from a restaurant and they said they don't deliver the food and even my friend told the food is not good so that i cancel the order with in the next moment i place order even hotel also didn't accept my order. I want my refund or else give that cash to my wallet so that i can order something else. Or atlest give my orderd item

My order i'd :[protected]...