Zomato Complaints & Reviews

Yesterday i ordered some waffles. My address is given in the app itself. I went on to have shower my family was there at home. The order was prepaid. 672 something. The delivery guy called me i don't know why for like 2/3 times and zomato just cancelled my order. And they didn't refund me my money saying it was a penalty and there is nothing that they can do....

Today i ordered biriyani from zomato two times but transaction failed and amount has deducted from my bank account and also order not confirmed. Kindly look after the matter for refund the amount to my bank account.

Details:
Zomato register ed email: [protected]@gmail.com
Transaction amount: rs. 429.20 & 429.20

Regards
Emon baidya
Contact: [protected]...

Have order the food online using ur app... Also have entered my correct address... Which is saved in my app... Still delivery boy is denying to deliver the order stating that location was wrong... And abusing on call... He dnt have any manners how to talk to a lady on a call... He was just sharing on call... Mein nai aauga muje traffic or ye sab milta h raste me... Is this a service which we receiving from zomato.
Please educate your...

I ordered food from zomato and the restaurant name was asit snacks bar. I already paid for food by paytm. But i haven't received the food. I called the delivery boy so many times but he didn't receive my call and also restaurant. So, i mailed to the zomato regarding this problem. But some customer executive, his name is inderjeet roy, he is saying that your food is already delivered but i didn't get the food.
My order id : [protected]...

I have ordered food in zomato today afternoon then i went to a meeting. I thought food was delivered with security officer but i was shocked the food not delivered and i have checked with the app it said like food not delivered and also i have received no refund
I called the delivery guy he said the food is returned to the restaurant and i called the restaurant they said please speak with the zomato we can't do anything again i called...

I ordered from a cafe in trichy and paid using my upi. One of the item was missing and i complained it to zomato and they told they had initiated a refund. Its been 10 days and i still didnt recieved my refund.
My order number is [protected]
Kindly please take proper action against it.
Value for money should be protected. I lost my all faith in zomato. My friends also complained about the same....

I am living in newzealand and my partner in india was craving for a good evening snack of momos and then i thought about zomato as they’re the only best ones to help.
I made the order on zomato of momos from wow momos and paid pnline for that.
Kept on waiting i slept. Next morninh i asked my partner but she didn’t receive any order. I was surprised. I cross checked the address and the contact provided by me. Everything...

We placed an order rs. 124/-with zomato. Money deducted but can't received the order. Please respond at the earliest to the my complaint against the zomato food based app. This app providing cheap customer services to the customer... This waste app. Zomato customer care number was not connected... I refer my friends to not instal the app. If my friends already using the app then i would refer to delete the app...

We placed an order rs. 125/-with zomato. Money deducted but can't received the order. Please respond at the earliest to the my complaint against the zomato food based app. This app providing cheap customer services to the customer... This waste app. Zomato customer care number was not connected... I refer my friends to not instal the app. If my friends already using the app then i would refer to delete the app... Everytime iam facing this...

I ordered from oasis baklawa cake n pasta. I paid the order online. It got rejected and they said that your nom was not reachable valet tried to call me. If i agree with u that if one 1% my no. Was unreachable ok fine. But the address i mentioned. Y didn't he delivered at the address. I[censored] guys have to just call n then deliver. Then there should be no use of address. No. Y he did not deliver to my addres. I. Was waiting for cake fr my brother's...

Hi team,

Thank you for your support you are here

But i did not received an order because everyone is playing with me from zomato and they are taking money first and after confirming they are not delivering the parcel and giving lots of excuses i believe all of you will take care of it because zomato hasnt refund my money as well

Everyone is giving excuses, no one is helping me for that, nno...

Hi support team,

It seems that you no longer respect your customers and take them for granted. My order was cancelled by zomato after half an hour and after being accepted by the restaurant. The restaurant told me that the food was ready and it was zomato which had cancelled the order. Upon trying to chat with customer service i get no reply. I had guests over at my place and i was really looking forward to zomato delivering...

Reminder 3

I m not received any call n still u saying tried to reach you.

Why zomato app showing wrong location?

Why my call is not answered by delivery executive?

As location is showing too far, delivery boy cancelled order n than received my call post cancellation only.

From last 3 years i m using zomato n foods are delivered properly.

Pls also let...

I ordered 3 items from zomato yesterday nite for dinner.
Taj restaurant
Grill chicken half 190
Egg parota 65
Bun parota 70
Delivery 12
Total 337

But the quantity of food was really less and i asked for 150 refund or coupon since both service provider and the seeker should not feel bad so i asked 150 back via mobile app.

Feb 3 i raised concerns but they said within 24...

There are multiple times zomato has proven incompetent in its services
From the smaller inconveniences like the delivery time and spillages to the larger ones that i will now be listing down
In january i had made the payment for a years worth of zomato gold subscription which did not get activated
I wrote a complaint immediately and the customer support informed me they were sorry and i would receive a refund in 4-6...

I have placed an order from biryani bucket of veg food (Mushroom biryani).
I have received some non-vegetarian food.
This is really worst experience for me as i'm a vegetarian.
I would like to have my money back, refund me and ask them to take their non-vegetarian food back.
There is no other option for me to connect with the restaurant and ask them about my order details.
I have called a number by searching...

I was trying to place an order of Rupees 267 on ZOMATO on 03/02/20, the order wasn't confirmed but the Order amount was deducted from my Bank account and the order is not confirmed.

Please take note of the attached transaction message from ICICI Bank showing the amount has been debited from my account however the order is not showing confirmed and is showing as payment incomplete.

I request ZOMATO to refund me...

Zomato is now cheating money from customers by not delivering the food and not refunding money saying the order is cancelled as you were non responsive on phone. Whereas twice i ordered & no one came to my house hence no house bell was ranged nor did i receive any call whatsoever. My order no's are [protected] & [protected] respectively. I specifically stood outside my house this time for the second order just to check and there was no one...

Yesterday i had ordered food from zomato and the restaurant rm where i ordered they delivered me a rotten food nd when i told this to zomato customer service they refunded back my money but after some time they blocked my account without informing me and when i tried to email them they all went unresponsive from yesterday onwards i have wrote them so many emails but they are not replying nor they are telling why they blocked my account please...

I placed an order through zomato in Kasturi mastani house (Shop 2/3, Lunawat Complex, Rahul Nagar, Opposite Kothrud Bus Stand, Warje Malwadi Road, Kothrud, Pune) restaurant for rs. 462 on feb 2, 2020 at 12:24 PM. Money was deducted from my account through google pay, but zomato was showing incomplete payment. I have also received message that payment is received by zomato. I have the payment receipt generated by Google pay of this transaction....