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Zomato Complaints & Reviews

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Last updated Apr 22, 2024
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Zomato reviews & complaints page 46

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A
Aamir Zomato
from Delhi, Delhi
Sep 11, 2022
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Zomato rider

Address:Delhi

Hello sir
i am a zomato rider i am not able to get work properly i had rate card first which got gig later due to which i am not able to work properly...
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F
Farouq
from Delhi, Delhi
Sep 11, 2022
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They took my money from 2021 and it was not returned.

Hello, I ordered two different restaurants and they cancel my orders and from 2021 and I am waiting for my money, but there is no help, I support, they don't do anything, just meaningless talk. My money is $56, I went useless because of restaurant mistakes....
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A
Ajay Singh {A.J}
Sep 10, 2022
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Verify

Address:Ranchi
Website:Verify

Insurance number nahi hai me kaha se laau...
+2 photos
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Mode of payment was online.
But when the delivery boy came, he took cash from us.We said it was online payment but he didn't agree and said that the payment wasn't processed so we have to pay in cash.
It is still showing paid pine and even the amount got deducted...
+1 photos
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Address:Flat no 36/5 ramnageri mugali Sao joes de areal
Website:Sir my ID he is terminated please active my idea I will do my my best

My ID is terminated please active my id I will do my best now please open up my ID I am requesting please active my ID...
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A
Aravind_stylo
Sep 10, 2022
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Unable to apply coupon codes

Am unable to apply any coupon codes in zomato app as well as web, i tried with multiple restaurants facing same issue...
+1 photos
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B
Bvg07
from Kolkata, West Bengal
Sep 9, 2022
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Food not according to order placed at all

Address:33 beni bannerjee avenue mira mandir apartment dhakuria kol 700031

I asked for a subway sandwich with some modifications. But the order I received were not according to them. No double meat was given although it was charged. No double cheese slice, also charged from bill. Onion added when I didn't add onion at all. Bread not given according to choice. Please look into this matter....
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T
Teju57
Sep 9, 2022
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Refund not received for failed payment

Address:Satara

I had placed an order and made online payment through net banking. The app showed payment failure but the money was debited from the bank. When I called customer care they said the money will be refunded within 7 days. But today 9 days are completed and I still did not receive the refund....
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S
sidzaf$91
Sep 9, 2022
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Missing item and Fraudulent information in Menu

Address:Gurugram Haryana, India

1 I ordered a Biryani and there was mention of Raita and Gulab jamun, Raita was provided but there was not any Gulab Jamun when i complained about it they informed we are not responsible for this, Order id :[protected]

2 I ordered 2 half Biryani but they actually provided 2 quarter biryani and when i complained about this issue they informed me we are not responsible for it. i also saw review section later and there was many...
+3 photos
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J
Jharana Bohara
Sep 9, 2022
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Account active

Address:Bengalore
Website:Min bahadur

Place sr my account active zomato [protected]...
+1 photos
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B
Bhanu1238
from HYDERABAD, Andhra Pradesh
Sep 9, 2022
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Money deducted but can't received the order.

Hi team,

we placed an order with zomato. money deducted but can't received the order. Please find the my transaction screenshot as attached and help me on the same...
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A
Aniljai
from ALLAHABAD, Uttar Pradesh
Sep 8, 2022
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Meri zomato id ko active nahin kiya gaya

Address:Gulab Badi Kaka ka Khetab Badi Kaka ka Khet

TL . कस्टमर केयर मेरी कोई हेल्प नहीं कर रहा है मेरी आईडी को टर्मिनेट कर दिया कॉल करता हूं कॉल रिसीव नहीं करते अगर मेरी आईडी एक्टिवेट नहीं होगी तो मैं वर्क कैसे करूंगा मैंने अपनी...
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R
Raghav Jain 10
from Mumbai, Maharashtra
Sep 8, 2022
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No care taken while delivering orders

Zomato doesn't listen to complains. Last 3 times, I order food, give instructions to both the restaurant manager and delivery boy and still don't get my order fullfilled. Zomato shows very high prices compared to actual food prices in the restaurant and very frequently nowadays delivers wrong order even giving non-veg to us vegetarians once and still the complaint portal doesn't work and bots are there which are completely useless....
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G
gyvishwanath
from Davangere, Karnataka
Sep 7, 2022
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Food not delivered, but money not refunded

Address:davangere karnataka

Order number : [protected]
i ordered food at hotel new apsara for 196 rupees at 7.12 pm on .06.09.22.

it was raining. i was waiting on the road just at the entrance of house.

no delivery person came and suddenly they cancelled the order saying phone not reachable.

they deducted money but no refund......
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K
Karan1008
from Kolkata, West Bengal
Sep 7, 2022
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My order not received for online payment

I ordered a milk shake at night and delivery executive didn’t respond to my call and didn’t came to deliver for 1 and a 1/2 hour and after some time I got notification that I didn’t receive the order so my money deducted but there is not my fault so I want my money refund...
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K
K and M sagar bhole sab ka bhala kare
Sep 6, 2022
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Plz receive my id

Address:Fort

Mein damodar pawar plz open for help my zometo id reactive id no fe853817...
+1 photos
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A
Akash Gangula
Sep 5, 2022
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Zomato Valet driving recklessly

Today while I was driving to the gym on my everyday road. One of the Zomato valets drived rashly trying to squeeze between two cars and hit me on my bike who was behind one car. And latter claim it was my mistake and made me pay them 200 because the order they were delivering was delayed. While my bike suffered damages upto 5000. You have to give more discipline to your valets in driving. Trying to deliver the order fast they are hurting...
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A
Anjana Rajpurohit
from Jind, Haryana
Sep 5, 2022
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Fraud issue . received wrong item

Address:Choudhary cake hub, jodhpur, rajasthan

Order id-[protected]
Date-5/9/2022
Restaurant name- Choudhary cake hub jodhpur, rajasthan.
Issue- fraud issue.I have ordered kit kat fererro cake today but instead of that I've got some cheap choclate cake. I'm betrayed with my expectations and money. I've tried to contact the restaurant but no one is responding there. I need an immediate action on this fraud issue and want my money back ASAP. I'm a consumer lawyer and...
+1 photos
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R
Rahul Thadival
Sep 5, 2022
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Account mismatch

Address:Delhi dwarka
Website:Zamato

Hii
My name is neeraj
Mai delhi dwarka se baat kra hu mai bhot dino cycle par kaam krta hu pura proof ke sath lekin meri id vehicle mismatch mai id disable krdi apse ruqest hai ki please meri id on krdo taaki mai kaam kar saaku muje rent dena hota hai ghar ka please 🙏
Thanx mam. Sir...
+1 photos
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J
Jaswith Sai
Sep 4, 2022
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Zomato Delivery partner application

Address:Ongole

Am Applied as Zomato Delivery partner.
Three days back am paid 500rs for onboarding fees.
All documents are uploaded.
My Profile is not verified yet..
am Upload my original documents.
For profile verification so many times verification failed due to your selfie and your documents not matched.
Am take bank accounts that documents.
But still not verified yet. Am 500rs paid....
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