Claimed

Zomato Complaints & Reviews

1
Updated: Jun 1, 2026
Complaints 7935
Resolved
710
Unresolved
7225
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 46

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aadhyaharika
from Bengaluru, Karnataka
Dec 1, 2022
Resolved
Report
Copy
Resolved

Website: Zomato

Ordered brownee fudge 450ml but received butterscotch 100ml I contacted them immediately but there is no proper response. After that i mailed them after 3 days they replied me saying they sent correct item.
Dec 1, 2022
Complaint marked as Resolved 
Ordered brownee fudge 450ml but received butterscotch 100ml I contacted them immediately but there is no proper response. After that i mailed them after 3 days they replied me saying they sent correct item.
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Amangupta007
    Nov 30, 2022
    Report
    Copy

    Hi team
    This is Aman Gupta. I am working with your Company last 5 months. But Today my ID was terminated. And I got call and message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

    Name: Aman Gupta
    ID: FE2010116
    LOCATION: shahdara
    City: delhi
    Mobile No. [protected]
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Amangupta007
      Nov 30, 2022
      Report
      Copy

      Hi team
      this is aman gupta .I am working with your company last 5 months but yesterday my id was terminated and i got call and message from your side for reactivate my account it effect on my family .kindly i request you to activate my id as soon as possible

      Name: Aman gupta
      ID:FE2010116
      location:shahdara
      city: delhi
      phone:[protected]
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Aaditya Shrimali
        Nov 30, 2022
        Report
        Copy

        My name is : aaditya shrimali my account inactive please check my id my fe id : fe2283986
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          akshaykumarray
          Nov 29, 2022
          Report
          Copy

          Address: Delhi North

          I'd veryfacation panding [protected]
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            akshaykumarray
            Nov 29, 2022
            Report
            Copy

            Address: Delhi North

            Veryfication panding
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Amangupta007
              Nov 29, 2022
              Report
              Copy

              Hi team
              This is Aman Gupta. I am working with your Company last 4 Months. But last 2 days my ID was terminated. And I got call and message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

              Name: Aman Gupta
              ID: FE2010116
              LOCATION: shahdara
              City: delhi
              Mobile No. [protected]
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                C
                Call now.zomato.79784-98237.No.inquary
                Nov 29, 2022
                Report
                Copy

                T you have a good night and I
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Hemantha kumar N
                  Nov 29, 2022
                  Report
                  Copy

                  This thread was updated on 29 Nov 2022
                  Hello Sir/Mam
                  Name :- Hemantha kumar N
                  Zomato id FE2299927
                  my Id is disabled because of profile verification is pending since more then 12 hours
                  Pls resolve this issue and enable my id so that I can work with zomato.
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Call.Now.797849,8237Camplaint.No.inquary
                    Nov 28, 2022
                    Report
                    Copy

                    Uuggf
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Akash Nagar
                      Nov 27, 2022
                      Report
                      Copy

                      Address: Faridabad
                      Website: Www.zomato.in

                      It's been a long time since I worked with zomato, my id was terminated due to rain, please restart my id
                      Name Akash
                      Id :FE1087837
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Nov 27, 2022
                        Report
                        Copy

                        Sir Maine koi distance fraud nai Kia Hu tho be I'd disable Kar dia ek ek order costamar ke location par jhakar deliver Kia Hu Kuch inform be Kia nai direct disable Kar dia plz help me Mera Ghar chalta hai is kam par Mera I'd no
                        FE1236382

                        Help please
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          J
                          Jeetendra Dhawan
                          Nov 23, 2022
                          Report
                          Copy

                          On 10th November and 11th November, I booked tickets for Zomaland. The first two transactions failed in the Zomato app but money was deducted from my account, so I did the 3rd transaction in hopes that the failed transaction will be refunded.
                          Since that day I have sent multiple mails to the [protected]@zomaland.com and I have yet to receive any reply.
                          I have also contacted the in app chat support team twice and both times I did not receive any useful help, they only said to send mail I will get the reply.
                          I also contacted zomato care on Instagram and Twitter through Dm's and I still didn't get any help. It has been 14 days now and I have tried every possible way to get help.
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            G
                            Garrima
                            from Kolkata, West Bengal
                            Nov 23, 2022
                            Report
                            Copy

                            I had ordered from Zomato. 4 macaroons from Mama Mia ( Kolkata) . I received just 2. I tried reach out to theri customer care they just apologized. No refund nothing. Pathetic service.
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              B nagaphanindra
                              from Nellore, Andhra Pradesh
                              Nov 23, 2022
                              Report
                              Copy

                              Address: Kaligiri, Pathuru street

                              I pay a boarding fee 1280rs and submit a original documents of my vehicle even I facing a BGV problem I raised a pack of tickets they are responding but they do not activate my account so please help me as soon as possible to activate my account to work with zomato for earning money
                              Thank you.
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                P
                                Paridhi16
                                Nov 22, 2022
                                Report
                                Copy

                                Address: Bengaluru

                                Hi team,

                                It is disgusting to see Zomato functioning like this..I had ordered a packed tea cake from this company BAKINGO and all the details of manufacturing and weight all are erased and delivered..

                                Zomato mentions that they don't look into this and the BAKINGO says if Zomato calls then they will replace.

                                BAKINGO told me that there should hv been dates and everything..but it is fine..nothing will happen to you and go ahead and eat.
                                If nothing is going to happen, then why was it erased in the first place if it is not expired.
                                Would you or anyone eat.?
                                If anything happens then Zomato would come to see??
                                What a great tie up between Zomato and BAKINGO to loot customers and silently kill them!!!

                                I need urgent response on this!
                                Re: URGENT ISSUE Zomato Order id [protected]
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  I
                                  imranmca
                                  from Bhopal, Madhya Pradesh
                                  Nov 21, 2022
                                  Report
                                  Copy

                                  Address: bhopal
                                  Website: www.zomato.com

                                  Ordered one butter chicken in a restaurant (Mughal darbar Bhopal)
                                  But they delivered bad taste and bad chicken pieces (very low-grade chicken I received). I didn't expect this from the restaurant and zomato.

                                  We reported it to zomato customer care, they simply say that they cannot take this complaint related to quantity. Then why they are having business with that fraudulent restaurant?

                                  If they are not concerned about customer feedback, then why do they have customer support to collect feedback? Searched for the consumer helpline numbers, but the numbers are not working.
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    maggug
                                    from Delhi, Delhi
                                    Nov 21, 2022
                                    Report
                                    Copy

                                    I ordered cake for birthday celebration of my friend on 20 Nov, 22 from ridhi sidhi of Rs. 517 order ID- [protected] Prepaid .Delivery agent said location is far and not able to deliver and he cancelled the delivery himself. not got any refund it was disappointing for whole family it was delievery agent & zomato's mistake why should i pay for it refund my amount ASAP otherwise i will file complaint in consumer court as well it leads to my image defamation and uh need to pay for it .
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      A
                                      Aditya khude
                                      from Pune, Maharashtra
                                      Nov 21, 2022
                                      Report
                                      Copy

                                      Hi my profile verification is pending please solve this problem
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      1 other people found this review helpful
                                      1 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        Suyash rajesh pawar
                                        Nov 20, 2022
                                        Report
                                        Copy

                                        Address: Nashik
                                        Website: Zomato

                                        Name : Suyash pawar
                                        Id= FE1088394
                                        My id was terminated by identity fraud actually My mobile is in verious hands And also check my past orders next time this is not happan please activate my Id
                                        Zomato customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit