Claimed

Zomato Complaints & Reviews

1
Updated: Nov 26, 2025
Complaints 7877
Resolved
706
Unresolved
7171
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 46

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sandip Bhimrao Rajpande
Nov 2, 2022
Report
Copy

Address: AMRAVATI ROAD , VASANTRAO NAIK VASAHAT, SHANKAR NAGAR, NAGPUR

Today Iam Created my Zomato delivery account and fill information but profile verification section is still pending it's mentioned it can take only 3 to 6 hours but it's more than that please solve these I need this I wanted to work with Zomato please please please My I'd Is {FE2222907}
+1 photos
Zomato customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rakesh2312
    from New Delhi, Delhi
    Nov 2, 2022
    Report
    Copy

    Sir my profile verification is on pending . Waiting time 3 to 6hrs but still 3 days complete but still process is on pending. My id FE1990355
    +1 photos
    Zomato customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      rahul@730
      from delhi, Delhi
      Nov 1, 2022
      Report
      Copy

      Address: dwarka

      Dear sir i am your zomato delivery partner app so i have complaint for my zomato account in few days my account is block but this mess not my fault so kindly please reactivate my account my id is fe1383829.
      Thanks sir .
      Zomato customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        C
        Chitra jha
        Oct 31, 2022
        Report
        Copy

        Address: Darbhanga

        Mera order khud cancel krkr 1400 ka order m bss 400 ₹ waps kia ye koi tarika nhi hua i want my refund wrna main court main jaungi and i know my consumer rights
        +1 photos
        Zomato customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          sanjubawa05121989
          from Chandigarh, Chandigarh
          Oct 30, 2022
          Report
          Copy

          Hi Sir,

          Good Morning, I am Sanjay Kumar & my Zomato ID is FE1994464.

          Actually sir I was not well from last 45 days. So that's why I cant unable to login Zomato Delevery App. But now i am feeling well. So I decided to start work at Zomato App.

          But I am unable to login my ID, So kindly support so that I can Login my ID & I will start my Work.

          Regards
          Sanjay Kumar
          Team ZOMATO
          Zomato customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            sanjubawa05121989
            from Chandigarh, Chandigarh
            Oct 29, 2022
            Report
            Copy

            Hi Sir,

            Good evening, I am Sanjay Kumar & my Zomato ID is FE1994464.

            Actually sir I was not well from last 45 days. So that's why i am unable to do work in such days. But now i am feeling well. So I decided to start work in Zomato.

            But I am unable to login my ID, So kindly support so that I can Login my ID & I will start my Work.

            My Id - FE1994464
            Registered Contact No. [protected]

            Regards
            Sanjay Kumar
            Team ZOMATO
            Zomato customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              A
              Ashmi Renjan
              from CHENGANNUR, Kerala
              Oct 29, 2022
              Report
              Copy

              I had placed an order at Pappa's tiruvalla. My money was deducted but the order was not placed and i had to place a second order.Kindly do the necessary so as to refund Rs.449 back.
              Zomato customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                amit2500
                from Lucknow, Uttar Pradesh
                Oct 29, 2022
                Report
                Copy

                Address: Lucknow

                My id was terminated was due to poor performance. Please activate my id

                Name : udit
                Id : FE1204226
                Zomato customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  J
                  Juli khetan
                  Oct 28, 2022
                  Report
                  Copy

                  My order is not delivered by the delivery person. He took away my order and has not delivered yet .. he took away my order Delivery person 's name is Suman Das . He said he has left his order at doorstep but he took the order with him . HE IS LYING. HE TOOK THE ORDER WITH HIM . AND NOW THE COMPANY IS NOT ACTING AGAINST HIM
                  Zomato customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    P
                    pradeephere
                    from Greater Noida, Uttar Pradesh
                    Oct 28, 2022
                    Report
                    Copy

                    Address: Parichowk, Greater Noida U.p

                    Name : Pradeep Dharikar
                    Registered Mobile No; [protected]
                    Zone : greater noida, parichowk
                    Problem: profile verification pending
                    I wanna work in zomato I kindly request you to zomato Team leader please verify my zomato ID so that I can start work ad delivery boy at zomato.

                    Thank you !
                    +1 photos
                    Zomato customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Kartikey_rai
                      Oct 27, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Website: www.zomato.com/zomaland

                      On 6th October, I booked tickets for Zomaland. The first transaction failed in the Zomato app but money was deducted from my account, so I did the 2nd transaction in hopes that the failed transaction will be refunded.
                      Since that day I have sent multiple mails to the [protected]@zomaland.com and I have yet to receive any reply.
                      I have also contacted the in app chat support team twice and both times I did not receive any useful help, they only said to send mail I will get the reply.
                      I also contacted zomato care on Instagram and Twitter through Dm's and I still didn't get any help. It has been 20 days now and I have tried every possible way to get help.
                      Nov 16, 2022
                      Complaint marked as Resolved 
                      Recieved the refund after 34 days.
                      Zomato customer support has been notified about the posted complaint.
                      Helpful
                      3 other people found this review helpful
                      3 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        0
                        09827920521
                        Oct 27, 2022
                        Report
                        Copy

                        I'm not able to apply promo code
                        Zomato customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          M
                          Mohammed Naaif
                          Oct 24, 2022
                          Report
                          Copy

                          I am not able to apply any promo code from my account because it says promo codes have been disabled permanently due to suspicious activity... I am not able to understand what it is about...

                          Please look into this issue as soon as possible and try to resolve it..

                          I can provide my account details for solving the problem.. Please try to resolve it as soon as possible
                          Zomato customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            K
                            kavithalayan kay
                            from Arcot, Tamil Nadu
                            Oct 24, 2022
                            Report
                            Copy

                            Address: Zomato

                            Dear Sir/Mam,

                            I make on order from my spouse mobile no on October 14 2022 from the restaurant Savoury sea shell at the time around 7.55 pm my order ID [protected] is due to mobile phone hanged I couldn't attend the call after sometime while checking the phone i received three missed calls and called the customer support but they informed that your order cancelled due to call unattended but i already received many order at my doorstep even I haven't attend the call and my residence has security even delivery partner enquired to security he might have helped and my address and my location is pinned properly so they can deliver easily but they simply cancelled and deducted the money 735 as cancellation fee this is unfair happened to me and i contacted several times the customer support they informed me that you will be refunded within 7 working days and the refund if they mentioned is after that I came to know that I was cheated by the customer support and the restaurant and Zomato kindly check into the issue and resolve the problem at the earliest. Kindly refund my money so that I will be very thankful to kindly take some necessary action against Zomato

                            Thanks and regards
                            Kavithalayan P
                            +1 photos
                            Zomato customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vinndkslsmns
                              Oct 23, 2022
                              Report
                              Copy

                              Address: Warangal
                              Website: Zomato

                              Hi, my account disabled. I not done any fraud. And i am not started yet due my family problems. But i want to work now. Please activate my account. Please help me out. I paid total amount of joining fee. please
                              Zomato customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Rahulbansal2694
                                Oct 23, 2022
                                Report
                                Copy

                                Plz complete my Verification of zomato form.i want to work in zomato.my FE id FE1986853
                                Name Rahul bansal
                                Location chandigarh
                                Zomato customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  VijayGupta273
                                  Oct 22, 2022
                                  Report
                                  Copy

                                  Cheating by delivery partner

                                  I placed an order on[protected] through Zomato mobile app from Baba Pizza Cafe, Rewari, and paid the total amount of Rs. 297.65 via UPI. However, my son was not aware of this payment. So, when he took the order from the delivery partner, he was asked to do a payment of Rs. 350, which my son did through cash.
                                  So, basically, I paid a total amount of 297.65(via UPI) +350(via cash). Now, when I am trying to contact the delivery partner,...
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy
                                  C
                                  ChiragBosamiya
                                  from Rajkot, Gujarat
                                  Oct 20, 2022
                                  Report
                                  Copy

                                  I am not able to link my olamoney postpaid with zomato.
                                  When I go to accounts in zomato and try to link the ola money postpaid, it shows "you are not eligible to use ola money postpaid"

                                  Kindly help and support to resolve this issue.
                                  +1 photos
                                  Zomato customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    Sri Lakshmis
                                    from BENGALURU, Karnataka
                                    Oct 19, 2022
                                    Report
                                    Copy

                                    I'm a food blogger and I review different places and provide reviews on the page part from this no other activities is performed
                                    +1 photos
                                    Zomato customer support has been notified about the posted complaint.
                                    Helpful
                                    1 other people found this review helpful
                                    1 found this helpful
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      T
                                      Tariq Raza
                                      Oct 19, 2022
                                      Report
                                      Copy

                                      HELLO Sir Please My I'd has been not verified yet.please wait for a few hours likh kr aa raha h please sir meri id verified profile krdi jiyeee Verification Profile Pending My Problem please Sir enable to my Account.
                                      My I'd details
                                      I'd Number - [protected]
                                      I'd - FE2199697
                                      Thank You Zomato Team
                                      +1 photos
                                      Zomato customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit