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Updated: Feb 18, 2026
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Zomato reviews & complaints page 47

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T
Tanisha644
Nov 16, 2022
Dec 26, 2023
This thread was updated on Dec 26, 2023
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I ordered on zomato and waiting for my order to arrive on oct 11 but the order never came and When I complained they said to send an email but didn’t replied and then they even said that they are sorry for this like what am I supposed to do with your sorry?? I did not received the order and on top of that you are not even refunding me. Order no [protected]
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I don't think so they have any customer service team! They never refund you even if you complaint or call or mail them. Never using zomato again!!!
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    sajaninbox
    Nov 15, 2022
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    I had ordered food from Urban Tadka (Mulund - Rmall - Mumbai ) and the total bill was 1809.95. The money was first paid using Axis bank Mobile, although the money got debited but the order was not placed. Ref # INB/[protected]/PAYU.IN/ dated 15th Nov 2022

    Then after few minutes i placed the same order using GPAY and this time the order was placed and the money got debited again (same amount) ; Ref# INB/[protected]/PAYU.IN dated 15th Nov 2022 around 12.40pm.

    Request Zomato to refund the first order money 1809.95 back to my Axis bank account as the order was not successful.
    Zomato customer support has been notified about the posted complaint.
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    Same problem I'm facing from 2 days .i post my bank copy and profile photo 4.5 times and they ask don't match how I solve this problem please find it I'd FE2326286
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      M
      monishkarim
      from Mangalore, Karnataka
      Nov 14, 2022
      Resolved
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      Resolved

      I'd verification failed

      Hello,
      I applied for Zomato delivery partner and I done the onboarding payment of 1600rs. But the Problem is that my I'd verification is getting failed every time even though I am submitting correct and original document of my electric Vehicle..
      Sir please activate my I'd FE2256396
      🙏🙏...
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      A
      ATHIN SHAIBY
      Nov 14, 2022
      Resolved
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      Resolved

      Address: Delhi

      My data pack was over so i was not able to click the reached the delivery place option while i was going to deliver an order... I gave the order to customer on time and you can even contact the customer... They will also say that i came on time... All the thing that happened was i was not able to click the next process after giving the order because my data pack was over... I asked for sharing hotspot from the customer and also the nearby people but no one helped me... So i reached the nearest shop and got my net recharged again... And then i submitted delivered order option... So it was actually a technical error... So please revoke my termination as soon as possible name: Athin Shaiby
      Id: FE202725
      Feb 26, 2024
      Complaint marked as Resolved 
      Zomato customer support has been notified about the posted complaint.
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        N
        [email protected]
        Nov 14, 2022
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        Hello sir i am naman from jalandhar i registered zomato as a delivery boy also deposited the onboarding fees 2000/- RS
        But still my id is under verification pls solve this issue i m in need of job
        Registered number - [protected]
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          G
          GOKUL P R
          Nov 13, 2022
          Resolved
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          Resolved

          My name is gokul pr, while i deliverying food i lost my mobile i cant accept new oders, but zomato blocked me for freqent denils
          Nov 13, 2022
          Complaint marked as Resolved 
          They dont active my account My name gokul pr FE1482946
          Zomato customer support has been notified about the posted complaint.
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            T
            Thakor Rohan Anilkuamr
            Nov 13, 2022
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            Dear sir/Madem

            My name is Thakor Rohan Anilkuamr my I'd terminated due to coustomer Escalation please help me and active my I'd please us din mene costumr se koi galat bat nahi ki thi and vo rasta karab tha is liye mene coustomer ko 1 number gate pe bolaya to bhi me karab raste par Jake order delivery diya tha and Mera tayar bhi fat Gaya dusre din to bhi meri id tarminate ho gai and meri koi galti ho to muje maf kar dijiye me age se asa nahi hoga and please help me my Mobile no.[protected]
            FE1761600 please activate my I'd please
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              C
              Call.Now.+79,7,8,49,82,3,7,Camplaint.No.
              Nov 12, 2022
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              Hjhvccvg
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                B
                Bipu2580
                from Purulia, West Bengal
                Nov 11, 2022
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                Address: PURULIA,west bengal

                Hi sir/mem i am from purulia, westbengal mera name- bipattaran nandi fe id-481270 Mera id ko purulia ka TL sourav kumar contact no-[protected] jan bujh kar block kar diya hai mera koi galti nhi fhir v hum TL ko call sms karte to wo mujhe ulta shikha bol dete lekin mera kuch help nhi kar raha hai pls ap log kuch help kariye Mera I'd open karne k liye..thank you zomato
                Zomato customer support has been notified about the posted complaint.
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                My account is suspended due to BGV failed
                My ID - FE2277804
                I pay a boarding fee 1280rs but the problem is my is deactivated due to BGV failed I raised a pack of tickets they are responding but they do not activate my account even I provide a original documents of my vehicle so please help me as soon as to get my account activate sir/mam
                Thank you.
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                  R
                  Ritesh Udasi
                  Nov 11, 2022
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                  New number - No previous order - [protected]
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                    R
                    Ritesh Udasi
                    Nov 11, 2022
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                    New number - no previous orders - [protected]
                    Zomato customer support has been notified about the posted complaint.
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                      M
                      mohdmuqtar
                      Nov 11, 2022
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                      Address: Hyderabad

                      Sir, plzzz active my account.
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                        R
                        Rohit Saudagar
                        Nov 10, 2022
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                        Address: Pune

                        Hi,
                        Tried booking tickets for Zomaland pune on 1st of November 2022
                        Money got deducted 2 times Rs 1198 each i was asked to write a email to [protected]@zomaland.com
                        Wrote an email no one replied since today is 10th of November

                        I want my money
                        And want to raise a complaint against Zomato

                        Rohit S
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                          V
                          vishwaszadte
                          from Pune, Maharashtra
                          Nov 10, 2022
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                          On Nov 2 I did a transaction of 1797 to purchase 3 tickets for Zomaland by Zomato. the money got deducted from my bank account but the transaction failed. this transaction was using a card. so I tried again and did a transaction of same amount using UPI. the money got deducted for that also but the transaction failed. Hence, I wrote an email to [protected]@zomaland.com which is the email address provided for zomaland related complaints. on the app it said that if money got deducted, it will be refunded within 5-7 days however, it's been more than a week now. no one has replied to my multiple emails nor have I received refund for any of the transactions
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                            A
                            Arjundev3s
                            from Kochi, Kerala
                            Nov 9, 2022
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                            Address: Kochi

                            On 7th November 2022 at 7:50pm I ordered some food through Zomato and the price after applicable tax and discount was Rs. 168. I had pay later options added so I didn’t require an otp so after the order was placed magically my total bill jumped to Rs. 268. And I couldn’t cancel the order within 1min as there was no such option. Order no [protected].
                            Zomato has been cheating its customers for a long time now, even I had lots of instances where items where different from What I ordered and leaked package deiveries.
                            Zomato customer support has been notified about the posted complaint.
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                              A
                              Akshay Shanbhag
                              Nov 9, 2022
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                              Address: Delhi

                              My name is Akshay Shanbhag and booked the 4 zomaland tickets holding ticket id- PZ33MF dated 13-Nov-2022

                              Due to some personal reason we won't be able attend the event therefore I emailed to zomaland email id- [protected]@zomaland.com from last 1 month however there is no single response.

                              Please help me to get refund as i am trying to reach zomaland almost every day from last 1 month.

                              Kind Regards,
                              Akshay Shanbhag
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                                @SukhiTarun
                                Nov 7, 2022
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                                Zomato ruined a 20, 000 sofa just because they have no quality control over packaging or delivery executive.

                                Order ID was [protected] and delivery by Samedur Islam.

                                Who is going to pay for this sofa. They offered me a token apology of 100 rupees? Additionally of no help was chat executive Aman Kumar.
                                Zomato customer support has been notified about the posted complaint.
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                                  V
                                  vijiphysics
                                  Nov 7, 2022
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                                  Sir yesterday I ordered 1-chicken noodles, 1- grill chicken and 1- chicken biryani in Restaurant 56 hotel through Zomato. after that, They called me and said chicken biryani is not available. so instead of that I ordered 1-chicken rice. chicken biryani cost is 150 Rupees and chicken rice is 110. The person spoked in phone call assure that will refund balance amount Rs.40 through delivery man. but he said they did not tell anybody about that. so please refund my amount as soon as possible.
                                  Zomato customer support has been notified about the posted complaint.
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                                    M
                                    Md faiyaz 007
                                    Nov 7, 2022
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                                    Its my new account, created on same device which i use it, but after the account completed the coupon section blocked somehow, i don't know what happened
                                    Here is my id no [protected]
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                                      P
                                      [email protected]
                                      Nov 7, 2022
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                                      Address: Gurgaon, delhi

                                      Sir mera id h..FE80563, mera registered mobile no-[protected], mera id ko jabardasti bhubaneswar office me resign krdiya gaya h..mujhe bina inform kiye, rejoin krwane keliye bhi mana kar rahe, pichhle 1 year se me ofc TL se contact kr kr k thak chuka hu, no one help me to rejoin, pls mera id ko active karwake rejoin karwayiye
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