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Zomato Complaints & Reviews

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Last updated Apr 29, 2024
Complaints 7780
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Zomato reviews & complaints page 47

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A
Anjana Rajpurohit
from Jind, Haryana
Sep 5, 2022
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Fraud issue . received wrong item

Address:Choudhary cake hub, jodhpur, rajasthan

Order id-[protected]
Date-5/9/2022
Restaurant name- Choudhary cake hub jodhpur, rajasthan.
Issue- fraud issue.I have ordered kit kat fererro cake today but instead of that I've got some cheap choclate cake. I'm betrayed with my expectations and money. I've tried to contact the restaurant but no one is responding there. I need an immediate action on this fraud issue and want my money back ASAP. I'm a consumer lawyer and...
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R
Rahul Thadival
Sep 5, 2022
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Account mismatch

Address:Delhi dwarka
Website:Zamato

Hii
My name is neeraj
Mai delhi dwarka se baat kra hu mai bhot dino cycle par kaam krta hu pura proof ke sath lekin meri id vehicle mismatch mai id disable krdi apse ruqest hai ki please meri id on krdo taaki mai kaam kar saaku muje rent dena hota hai ghar ka please 🙏
Thanx mam. Sir...
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J
Jaswith Sai
Sep 4, 2022
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Zomato Delivery partner application

Address:Ongole

Am Applied as Zomato Delivery partner.
Three days back am paid 500rs for onboarding fees.
All documents are uploaded.
My Profile is not verified yet..
am Upload my original documents.
For profile verification so many times verification failed due to your selfie and your documents not matched.
Am take bank accounts that documents.
But still not verified yet. Am 500rs paid....
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B
Bharathi Ekambaram
from Chennai, Tamil Nadu
Sep 4, 2022
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Amount deducted but order not placed in Zomato app

Address:GF3 (B-Block) Vasanth apartment, 73.Haji Abdul Rahim street, Jamalia

Hi,

Today[protected] i have placed an order for 265.95/- in Zomato app as i could not find my order in the app but the amount was deducted, Please do the needful....
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S
Sikan0149
from Bhubaneswar, Odisha
Sep 4, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ID Verification Pending With Zomato

I am a new DP of Zomato my ID is pending for verification from last 24 Hour where estimated time is 3 to 6 hours....
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A
Althea91
from Delhi, Delhi
Sep 3, 2022
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No customer support regarding incorrect order and missing items

I ordered from a delivery service called Zomato and a few items from my order were missing and incorrect. Since its a frequent occurrence (regardless of the delivery app used: Swiggy or Zomato) and I had always received my refunds promptly in the past(through both, however I had just recently started using Zomato), I quickly took the pics and asked for chat support.

Firstly they denied the support through chat and asked to...
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S
Sarodiya Banerjee
from New Delhi, Delhi
Sep 3, 2022
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Cod option

My cod option is deactivated....
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R
Rakesh Asop
from Saran, Rajasthan
Sep 3, 2022
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Give me my refund

I was order food two different account one my and one my frd zomato account but we r going to travel order was showing many time so I was cancel my order but zomato don't give my refund I want my refund...
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A
Ajay shendge
from New Delhi, Delhi
Sep 3, 2022
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Id blocked terminated

Address:Electroniccity

Dear sir i request. Place id unblocked. Sir my family their depands. Upon. Sir i not unasign support order cancled merchaint to late. Sir i am a diabetespatient sir iam sincelery working for zomato. No fraud no cancled sir my profile check it my number [protected]
Electroniccity banglore 560100 I request place next timesame problem not given i request my family iam poor man...
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C
chirag parakh
from Jodhpur, Rajasthan
Sep 1, 2022
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Company canceled my order with informing me and dont have my money to me

Address:juni dhan mandi mahaveer pole sarafa bazar jodhpur

Dear sir i want to complaint againts zomoto private limited online food delivery partner .
my concern is that today date 1.9.2022 i ordered online food through zomoto app from jodhpur rajasthan i paid through paytm upi app my total order value was 402 /- but after paying it no one called me and without informing they canceled my order . i order for my guest but order not delivery i feel very ashamed and very frustrating but company...
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C
Champdeep
from New Delhi, Delhi
Sep 1, 2022
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Regarding promo code not visible

I am a new customer at Zomato today only opened my account and haven't ordered any product till now when I am trying to order it is shown no promo codes are available really I am a new customer at Zomato and in my first order I am facing this kind of issue I am supposed to get 50% off and free delivery on my first order but no promo code is available it is showing which is not acceptable I am attaching the relevant screenshot and solve my...
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C
Champdeep
from New Delhi, Delhi
Sep 1, 2022
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Today my order from Sri Madhuri

Hlw today I was supposed to order 2 plate chole bhature but mistakely I pressed 1 and ordered and cancelled my item within 10 sec and Zomato refused for refund this not at all acceptable plz initiate my refund as soon as possible.I talked with the restaurant he told he is ready for refund and within 10 seconds how can food become prepared....
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M
MohammedFaheem
Aug 31, 2022
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Due to identity fraud

Address:20-3-140/23,Kali Phatak,Hussaini Alam,Bahadurpura
Website:Zomato

Hello sir good morning sir My Name is Raj Mohammed my zomato id terminated identify fraud please help me sir

I'd Number is FE1813134
I'd Name is Raj Mohammed...
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R
Rahul Devreddi
Aug 29, 2022
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Activation is Pending

Dear sir/madam
Rahul Narayan Devreddi
My profile verification is failed today and my profile verification i am resubmitted my profile resubmitted since around 4 hrs back Please check and activate my id
Id no is FE05063
DIST. SOLAPUR
STATE. MAHARASHTRA
Please Check....
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2
2135 Yogesh Rathod
Aug 29, 2022
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I'd is blocked terminated

Address:Vasai
Website:www. Zomato.com

Please Zomato company activate my account
Zomato I'd :Fe2061877
Please activate my Zomato dilvary account
Name Yogesh Prakash Rathod...
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A
Anujkch
Aug 28, 2022
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Food Delivery issue/cold food

I have placed order at 08:34 PM on Zomato from pizza hut. The delivery time showing was 61 min at the time of order. The food was delivered at 09:47PM way to late than it was supposed to and also the food delivered was completely cold and has one item missing from the order. When I complaint about the same to the customer support agent they are not ready to refund stating that how is it possible food is cold, it was delayed only 3 min late...
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S
Swastik Chinnu
Aug 28, 2022
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Terminate my account

Address:Bangalore

Hello sir my account is terminated i am working last 1 year but customer is not giving amount i called to customer then he cancelled on me only please reopen my account i can't do any mistake next please sir my id FE1433480, please resolve...
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R
Rahul Devreddi
Aug 28, 2022
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Zomato activation id pending

Dear sir
My id profile varification Pending please activate my id, i pay 600rs amount
My id is FE2105063
Mobile no [protected]
State Maharashtra
Dist. Solapur...
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N
Nimba Patil
Aug 28, 2022
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Order nahi aate mujhe

Address:77 yogeshwarpark, Navagam dindoli surat

My no. [protected]
mujhe order nahi aate pata kyon nahi
zomato wale ki mujh se kya dushmani hai
maine apne tl se bhi kaha
magar wo log dyan hi nahi dete
plz
aap log dyan de...
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K
Kavya Sakthivel
Aug 28, 2022
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Good preparation method

Address:Bangalore

I ordered chicken 65 biriyani from Al Taj, but I got something like chicken manchurian I mean how can they add sauce to biriyani. The chicken was very badly cooked and it smelled bad. I couldn’t eat the chicken and I got stomach ache after it. Then I seeked chat help and they said They can’t do anything about the food preparation method. I mean we order food from Zomato thinking it will taste good. But if they are not responsible then...
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