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Updated: Nov 13, 2025
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Zomato reviews & complaints page 44

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A
Aditya khude
from Pune, Maharashtra
Nov 21, 2022
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Hi my profile verification is pending please solve this problem
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    Suyash rajesh pawar
    Nov 20, 2022
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    Address: Nashik
    Website: Zomato

    Name : Suyash pawar
    Id= FE1088394
    My id was terminated by identity fraud actually My mobile is in verious hands And also check my past orders next time this is not happan please activate my Id
    +1 photos
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      S
      Sumit945
      Nov 20, 2022
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      I have ordered from Biryani by kilo of an amount of 384.

      I placed order near 10.30 pm November 19, it showed 90 mins waiting time and order to be received around 11.46 pm.

      I couldn't track th delivery guy on the app, I don't why zomato would that.

      I checked around 11.50 for my order and it showed slight delay.

      At 12 it showed my order got cancelled. And I was charged for the food they didn't delivered.

      I contacted their consumer support and they blamed I didn't responded but I didn't received any call at my end.

      They wouldn't listen to it, I told them have enquiry and if guilty I'll pay double. And they started with their we are sorry and will impre thing.

      They are horrible.

      I want to sue them in consumer forum.

      I honest I didn't received any call from them.

      Anyone can help me sue them.
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        R
        Rohie
        from Navi Mumbai, Maharashtra
        Nov 19, 2022
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        Ordered 2 items from zomato and it was showing delay for 9mins when I connected with support they were not giving any resolution but then she agreed to give 75 rs refund and just after that my order showed 17mins delay to which I asked to cancel and refund amount to which they did not agree and ended the chat . Again I raised the query some different executive stated it is not possible to give any compensation and she also ended the chat. My order was delivered 25mins late. Kindly look into it.
        Order number- [protected]
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          K
          Kunal784694
          Nov 18, 2022
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          I am not able to apply any promo code from my account because it says promo codes have been disabled permanently due to suspicious activity... I am not able to understand what it is about...

          Please look into this issue as soon as possible and try to resolve it..

          I can provide my account details for solving the problem.. Please try to resolve it as soon as possible
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            B
            Bishnu Nath
            from Hyderabad, Telangana
            Nov 16, 2022
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            My Zomato idhas been terminated due to used defferent person ... I sincerely apologise about the incident happen... I kindly request you to reactivate my id I would like to work with

            ID - FE1995405
            Location - Hyderabad (Bishnu Nath)
            Mobile No -[protected]
            +1 photos
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              A
              ashwinvemula
              from Hyderabad, Telangana
              Nov 16, 2022
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              Address: Hima Sai Heights H No 1-1-365/A Street No 6, Jawahar Nagar, Gandhi Nagar, RTC cross roads

              I ordered food on 14 Nov 2022 to celebrate childer day with my kids, using the Zomato app I paid my food bill and its was also confirmed order will be delivered in 30-35 mins. at the time of delivery and we were waiting for delivery they didn't call me and after few mins, my order was cancelled without any information. I reached the customer care person, but they also didn't find the correct reason after a few mins on hold customer care person inform me there was a technical issue at Zomato hence it got cancelled and the refund amount will be credited back within 2-3 working days. my point when there is a technical issue at Zomato they will compensate the customer as I lost 45 mins and the celebration got postponed due there problem. why should I be at receiving end?
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                S
                Sancharitraveller
                Nov 16, 2022
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                At last year year my Zomato idhas been terminated due to continuous 4 cancellation ... I sincerely apologise about the incident happen... I kindly request you to reactivate my id I would like to work with

                ID - FE822389
                Location - Kochi (Ernakulam)
                Mobile No - [protected]
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                  T
                  Tanisha644
                  Nov 16, 2022
                  Dec 26, 2023
                  This thread was updated on Dec 26, 2023
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                  I ordered on zomato and waiting for my order to arrive on oct 11 but the order never came and When I complained they said to send an email but didn’t replied and then they even said that they are sorry for this like what am I supposed to do with your sorry?? I did not received the order and on top of that you are not even refunding me. Order no [protected]
                  +2 photos
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                  I don't think so they have any customer service team! They never refund you even if you complaint or call or mail them. Never using zomato again!!!
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                    S
                    sajaninbox
                    Nov 15, 2022
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                    I had ordered food from Urban Tadka (Mulund - Rmall - Mumbai ) and the total bill was 1809.95. The money was first paid using Axis bank Mobile, although the money got debited but the order was not placed. Ref # INB/[protected]/PAYU.IN/ dated 15th Nov 2022

                    Then after few minutes i placed the same order using GPAY and this time the order was placed and the money got debited again (same amount) ; Ref# INB/[protected]/PAYU.IN dated 15th Nov 2022 around 12.40pm.

                    Request Zomato to refund the first order money 1809.95 back to my Axis bank account as the order was not successful.
                    Zomato customer support has been notified about the posted complaint.
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                    Same problem I'm facing from 2 days .i post my bank copy and profile photo 4.5 times and they ask don't match how I solve this problem please find it I'd FE2326286

                    Money got deducted twice from my bank account - Comment #4074514 - Image #0
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                      M
                      monishkarim
                      from Mangalore, Karnataka
                      Nov 14, 2022
                      Resolved
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                      Resolved

                      I'd verification failed

                      Hello,
                      I applied for Zomato delivery partner and I done the onboarding payment of 1600rs. But the Problem is that my I'd verification is getting failed every time even though I am submitting correct and original document of my electric Vehicle..
                      Sir please activate my I'd FE2256396
                      🙏🙏...
                      +1 photos
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                      A
                      ATHIN SHAIBY
                      Nov 14, 2022
                      Resolved
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                      Resolved

                      Address: Delhi

                      My data pack was over so i was not able to click the reached the delivery place option while i was going to deliver an order... I gave the order to customer on time and you can even contact the customer... They will also say that i came on time... All the thing that happened was i was not able to click the next process after giving the order because my data pack was over... I asked for sharing hotspot from the customer and also the nearby people but no one helped me... So i reached the nearest shop and got my net recharged again... And then i submitted delivered order option... So it was actually a technical error... So please revoke my termination as soon as possible name: Athin Shaiby
                      Id: FE202725
                      +1 photos
                      Feb 26, 2024
                      Complaint marked as Resolved 
                      Zomato customer support has been notified about the posted complaint.
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                        N
                        [email protected]
                        Nov 14, 2022
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                        Hello sir i am naman from jalandhar i registered zomato as a delivery boy also deposited the onboarding fees 2000/- RS
                        But still my id is under verification pls solve this issue i m in need of job
                        Registered number - [protected]
                        +1 photos
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                          G
                          GOKUL P R
                          Nov 13, 2022
                          Resolved
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                          Resolved

                          My name is gokul pr, while i deliverying food i lost my mobile i cant accept new oders, but zomato blocked me for freqent denils
                          Nov 13, 2022
                          Complaint marked as Resolved 
                          They dont active my account My name gokul pr FE1482946
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                            T
                            Thakor Rohan Anilkuamr
                            Nov 13, 2022
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                            Dear sir/Madem

                            My name is Thakor Rohan Anilkuamr my I'd terminated due to coustomer Escalation please help me and active my I'd please us din mene costumr se koi galat bat nahi ki thi and vo rasta karab tha is liye mene coustomer ko 1 number gate pe bolaya to bhi me karab raste par Jake order delivery diya tha and Mera tayar bhi fat Gaya dusre din to bhi meri id tarminate ho gai and meri koi galti ho to muje maf kar dijiye me age se asa nahi hoga and please help me my Mobile no.[protected]
                            FE1761600 please activate my I'd please
                            +1 photos
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                              C
                              Call.Now.+79,7,8,49,82,3,7,Camplaint.No.
                              Nov 12, 2022
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                              Hjhvccvg
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                                B
                                Bipu2580
                                from Purulia, West Bengal
                                Nov 11, 2022
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                                Address: PURULIA,west bengal

                                Hi sir/mem i am from purulia, westbengal mera name- bipattaran nandi fe id-481270 Mera id ko purulia ka TL sourav kumar contact no-[protected] jan bujh kar block kar diya hai mera koi galti nhi fhir v hum TL ko call sms karte to wo mujhe ulta shikha bol dete lekin mera kuch help nhi kar raha hai pls ap log kuch help kariye Mera I'd open karne k liye..thank you zomato
                                +1 photos
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                                My account is suspended due to BGV failed
                                My ID - FE2277804
                                I pay a boarding fee 1280rs but the problem is my is deactivated due to BGV failed I raised a pack of tickets they are responding but they do not activate my account even I provide a original documents of my vehicle so please help me as soon as to get my account activate sir/mam
                                Thank you.

                                Mera Zomato I'd ko TL ne jan bujh karke block karke rakha open nhi kar raha hai - Comment #4072147 - Image #0
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                                  R
                                  Ritesh Udasi
                                  Nov 11, 2022
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                                  New number - No previous order - [protected]
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                                    R
                                    Ritesh Udasi
                                    Nov 11, 2022
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                                    New number - no previous orders - [protected]
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                                      M
                                      mohdmuqtar
                                      Nov 11, 2022
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                                      Address: Hyderabad

                                      Sir, plzzz active my account.
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