Zomato Complaints & Reviews

Please activate my I'd i sended my details in Zomato delivery partner app

I ordered a cake on Zomato on 1 jan 2023. I was delivered a stale cake with horrible smell. I was refused refund by the company

I've tried to place two order via online payment. The respective amount has been debited from my account but the orders haven't got placed. Also, the food didn't arrive at my doorstep and I haven't got the refund amount yet from zomato. How am I supposed to trust zomato further if these kinda issues happen? I have even reported this when I first faced the issue but I got the worst response. I got my money stuck here. I want the refunds for both now.

Bike to change multi vehicle

I have 2 fraudulent trasactions where money has been debited from my UPI account to "zomato entertainment private limited" on the dates 18.12.2022 and 25.12.2022.
I have not placed any order in the zomato app for the month of December and I am unable to immediately reach out to the zomato customer care team as there is no customer care number available.
I have logged my complaint by sending the transaction details and screenshots on an email to "[protected]@zomato.com" and have been provided the ticket id reference 21388999.
I have also logged this as a fraudulent transaction with the Axis Bank team and blocked my UPI id.

Name... jignesh kumar
Mobile no...[protected]
Email... [protected]@gmail.com
Zomato I'd...FE2395261

Sir please solve my problem...i have to pay my bike EMI... please solve profile verification pending problem sir...

Dear sir Or mam
My home is rajpura and Zomoto primary location banur. My home to going 19 km away. Pls primary location change banur to Rajpura.
My zomoto id FE1027467

My name is Gurpreet Singh

Mobile no here [protected]

Hi sir am santhoshima.i completed every procedure asked by zomato even with the payment but my account is still not activated and my profile is still in pending please help me. My family situation is also not good I want to work asap please activate my account in zomato. My zomato I'd FE2395479. Please help

Hi sir am santhoshima.i completed every procedure asked by zomato even with the payment but my account is still not activated and my profile is still in pending please help me. My family situation is also not good I want to work asap please activate my account in zomato. My zomato I'd FE2395479. Please help me.

[protected] this is my zomato food order code.i was delivered a food from zomato.made the online payment of rupees 178 and they don't delivered the food and misbehavior with me.and said that I don't receive their call and they cancel my order as I don't get any call from them.and now they are refuse to refund my money.

My number :[protected]
My zomato id:FE2393573

I'm Ramesh once my friend logged in his account which was been terminated in my mobile so now I'm not qble to login my account coz it is added to blacklist .so kindly remove my mobile from black list and let me work with zomato.

Sir, pls resolve this problem asap.

I had placed order with Zomato from McDonalds twice. Twice Rs 603 got deducted from my account but i did not receive the order. The customer support is useless. They don’t allow to chat with any executive. No reply to the emails as well. My order ID is [protected] and [protected]. Both time Rs 603 has been deducted and i have received no refund of the same.

Order no. [protected]

Dear sir,

Your delivery partner Hemant had not delivered the food at my location and from the every first moment he is asking me to cancel the order .

First, he called had told me to cancel the order

Then he called me and doesn’t speak to me

I had attached the screenshot of blank calls answered by me .

Then after a hour I contacted ur chat support

And immediately I got a mail from Zomato had ur food is delivered

And on second hand Zomato app showing canceled order this a clear fraud

Secondly, today I had no money so I had borrowed the money from friend

You can also check the payment detail I asked frown to approve upi payment

This is not a humanity that you are not delivering food to the hungergy person and even not refunding the hard earned money even the money is borrowed for filling my stomach.

Poor example of humanity

I will complain at every platform

I will fight till my last breath for my hard earned money

Zomato can’t keep my hard earned money

One of the Zomato Delivery person crashed on my car today. He is from Chennai and is from OMR location. His vehicle number (motorbike) is TN07CZ1935. When I confronted him he spoke very rudely in an abusive language to me. He did not share his name. I have taken his picture.

I raised this complaint to Zomato and asked them to take disciplinary action against him. He did not pay the damage he created to my car and on top of it he was talking very rudely and abusively. Upon informing him that I will complain to Zomato he said do whatever you want.

Zomato team simply replied me to make a complaint to local authorities. What is their accountability in taking disciplinary action against the delivery person?

He made a mistake, he spoke very rudely and abusively and he will go scott free is it? This is highly disappointing.

I sincerely request Zomato to take this complaint seriously and take disciplinary action against the Zomato delivery person. If you don't take serious action now, this delivery person will continue to make mistakes causing trouble to others without any fear.

Please Sir My ID inactive Please ACTIVE
Kar Dijiye
My IDFE1575304

Mera resister phone number lost hogeya
Please change my old resister no to new number
Old no [protected] to new no [protected]...

Sir IAM MANJUNATH GOPALPUR form Karnataka state i have work in zomoto in last 3 years but saddanlly my I'd is terminated becouse poor performance it's shows so please open my I'd sir big dream of my zomoto

I have placed two orders on Zomato app one with Pizza house bakery (prepaid the bill) and the other one from Bahar Biryani cafe (cash on delivery – Order Number: [protected]) on 26/12/2022- Hyderabad, Telangana.I had a very unpleasant experience with the zomato delivery agent for the order number [protected](pizza house) which was just 23 minutes away from my location. This area has two routes, when I placed the order, the app has taken captured the current location and unfortunately the route which was closed due to road repair work and I came to know about it only after getting the call from the delivery agent.
Delivery agent called and started shouting on me rudely that I have not shared the correct address and disconnected the call without listening to my words. When I tried calling for the first 5 minutes, he did not pick the call. Later, he picked the call and again started shouting on me and I was trying to guide him to the main gate to which he is not ready to listen to me at all and he told me in a loud and rude voice that “you don't call me and I cannot deliver the food to your address and even i[censored] call I will not pick your call and will cancel the order. For this order, I had made the payment already of Rs.402.55. When I requested him that, we have guest at home and they are waiting for the food then he rudely demanded Rs.100 and said otherwise he will not deliver the food. After all this drama he gave his mobile number and asked to share the current location and to my surprise he was there at my doorstep within a minute. When I question him how he reached now so soon, he started arguing with me in a very loud voice. I can scold him and avoid giving him the Rs.100 but I did not do that and gave him Rs.100. After taking money, he still keep on saying that “what mad people are there they don't have brain” to which I raised my voice to question him. Then again, he said I am getting late for the other deliveries and I don't want to waste my time here.
This was really unpleasant experience for me with the zomato delivery agent. I did not feel bad when he demanded Rs.100 but his rude and unprofessional behaviour made me so.
I am hereby providing his the contact number that he shared to me for current location (Delivery agent Number: [protected]. I request the Zomato to take restrict action against these kind of delivery agents and Zomato should give proper soft skills training to its agents.
I hereby requesting for the refund of Rs.100 and also an apology from the delivery partner for the mental trauma caused to me because of his unprofessional and uncultured behaviour.
The other delivery agent did not find any difficulty in finding the main gate and the money was given was not voluntary it was by force taken from me.
I have voluntarily given Rs.50 to the other delivery agent for this polite and calm nature.