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www.zomato.com/india
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Updated: Jun 1, 2026
Complaints 7935
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Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 48

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A
Arjundev3s
from Kochi, Kerala
Nov 9, 2022
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Address: Kochi

On 7th November 2022 at 7:50pm I ordered some food through Zomato and the price after applicable tax and discount was Rs. 168. I had pay later options added so I didn’t require an otp so after the order was placed magically my total bill jumped to Rs. 268. And I couldn’t cancel the order within 1min as there was no such option. Order no [protected].
Zomato has been cheating its customers for a long time now, even I had lots of instances where items where different from What I ordered and leaked package deiveries.
Zomato customer support has been notified about the posted complaint.
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    A
    Akshay Shanbhag
    Nov 9, 2022
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    Address: Delhi

    My name is Akshay Shanbhag and booked the 4 zomaland tickets holding ticket id- PZ33MF dated 13-Nov-2022

    Due to some personal reason we won't be able attend the event therefore I emailed to zomaland email id- [protected]@zomaland.com from last 1 month however there is no single response.

    Please help me to get refund as i am trying to reach zomaland almost every day from last 1 month.

    Kind Regards,
    Akshay Shanbhag
    Zomato customer support has been notified about the posted complaint.
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      @
      @SukhiTarun
      Nov 7, 2022
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      Zomato ruined a 20, 000 sofa just because they have no quality control over packaging or delivery executive.

      Order ID was [protected] and delivery by Samedur Islam.

      Who is going to pay for this sofa. They offered me a token apology of 100 rupees? Additionally of no help was chat executive Aman Kumar.
      Zomato customer support has been notified about the posted complaint.
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        V
        vijiphysics
        Nov 7, 2022
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        Sir yesterday I ordered 1-chicken noodles, 1- grill chicken and 1- chicken biryani in Restaurant 56 hotel through Zomato. after that, They called me and said chicken biryani is not available. so instead of that I ordered 1-chicken rice. chicken biryani cost is 150 Rupees and chicken rice is 110. The person spoked in phone call assure that will refund balance amount Rs.40 through delivery man. but he said they did not tell anybody about that. so please refund my amount as soon as possible.
        Zomato customer support has been notified about the posted complaint.
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          M
          Md faiyaz 007
          Nov 7, 2022
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          Its my new account, created on same device which i use it, but after the account completed the coupon section blocked somehow, i don't know what happened
          Here is my id no [protected]
          Zomato customer support has been notified about the posted complaint.
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            P
            [email protected]
            Nov 7, 2022
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            Address: Gurgaon, delhi

            Sir mera id h..FE80563, mera registered mobile no-[protected], mera id ko jabardasti bhubaneswar office me resign krdiya gaya h..mujhe bina inform kiye, rejoin krwane keliye bhi mana kar rahe, pichhle 1 year se me ofc TL se contact kr kr k thak chuka hu, no one help me to rejoin, pls mera id ko active karwake rejoin karwayiye
            Zomato customer support has been notified about the posted complaint.
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              R
              Rpz innu
              Nov 6, 2022
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              Address: Thrissur.Thriprayar. Chemmappilly road pin680570, Snehaveedhi road
              Website: Zomato

              Cash on delivery option not working... Pls give the option back..
              Zomato customer support has been notified about the posted complaint.
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                S
                Sourav Jhal
                Nov 6, 2022
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                Address: Dwraka
                Website: Account blocked

                My account is blocked please activate my account my FE id FE150042 8 month ho gaye hain mujhe please help me
                Zomato customer support has been notified about the posted complaint.
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                  S
                  Sourav Jhal
                  Nov 6, 2022
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                  Address: Dwraka

                  My FE id FE150042 meri id block ho gai hai please activate kar do mujhi 7 mahine ho gaye hain Mari id activate kar do please help Me
                  Zomato customer support has been notified about the posted complaint.
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                    D
                    [email protected]
                    from New Delhi, Delhi
                    Nov 4, 2022
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                    Address: Tezpur

                    Maine kya fraud kiya abhi tak mujhe pata nahie chala.mera id FE1006061.Tezpur sonitpur Assam.TL name prasanna kalita ko phone kiya usne bola company ne block kiya.prasanna kalita kabhi bhi help nahie karta.khali bolta Hain apne biwi ko 1night do id active kar dunga.TL ase bat karta hain.isliye maine apko bol raha hu mera id active kar dijiye.barna main court main jake case de dunga.
                    Zomato customer support has been notified about the posted complaint.
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                      E
                      Escobar300
                      from Powai, Maharashtra
                      Nov 4, 2022
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                      I Will Pay 170 Rupees And Zomato Grocery Not Confirm My Order My Money Was Deducted..And I Did Not Got My Order... please Help Me From this
                      Email: [protected]@gmail.com
                      Zomato customer support has been notified about the posted complaint.
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                        A
                        Abhijit Bandal
                        from Lalu, Jammu and Kashmir
                        Nov 4, 2022
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                        Website: Zomato

                        By using the Zomato App I tried to purchase 3 tickets for Zomaland Pune for Nov 5. The payment for 1797 was made using Simpl. The amount was debited, however the tickets were not confirmed. I have sent multiple emails to the support email - [protected]@zomaland.com however there is no response. I have tried Twitter, Instagram but nobody cares about a customer whose amount has been debited but services are not provided as expected.
                        Zomato customer support has been notified about the posted complaint.
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                          A
                          Aakash Nayak
                          from Powai, Maharashtra
                          Nov 4, 2022
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                          Address: Hello sir/Mam Dharmarajae Zomato ID FE 2225398 op

                          Hello sir/Mam Dharmarajae Zomato ID FE 2225398 op driving licence dal Diya humne to ab ID chalu nahin ho rahe to kaise karen hamari ID open kar do Zomato please trending mein mat dalo hamari ID FE2225398
                          Zomato customer support has been notified about the posted complaint.
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                            A
                            Akshay7756
                            from Powai, Maharashtra
                            Nov 4, 2022
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                            Hi Sir please enable my Zomato ID FE2224230 I want to work at zomato please
                            Zomato customer support has been notified about the posted complaint.
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                              S
                              Shrutika Gaikwad
                              from Powai, Maharashtra
                              Nov 3, 2022
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                              Hi, I tried booking tickets for Zomaland from Zomato aap, the amount was deducted from my account even though the tickets were sold out. I made two payments the amount was deducted both times. Kindly look into the matter and revert at the earliest.
                              Zomato customer support has been notified about the posted complaint.
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                                N
                                niha1234
                                from Mumbai, Maharashtra
                                Nov 3, 2022
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                                I have been mailing to zomaland for canceling my tickets since the past week and there has been no response whatsoever.
                                I want my refund and the poor customer care makes me feel like zomato is scamming us.
                                Zomato customer support has been notified about the posted complaint.
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                                  A
                                  Aurangzeb alam
                                  from Kolkata, West Bengal
                                  Nov 2, 2022
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                                  Address: Kolkata

                                  Team,
                                  This is Aurangeb alam . I am working with your Company last 1year. But last 2 month my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

                                  Name: Aurangzeb alam
                                  ID: FE1906204
                                  LOCATION: kakurgachi
                                  City: Kolkata

                                  Regards,
                                  AURANGZEB ALAM
                                  Zomato customer support has been notified about the posted complaint.
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                                    S
                                    Sandip Bhimrao Rajpande
                                    Nov 2, 2022
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                                    Address: AMRAVATI ROAD , VASANTRAO NAIK VASAHAT, SHANKAR NAGAR, NAGPUR

                                    Today Iam Created my Zomato delivery account and fill information but profile verification section is still pending it's mentioned it can take only 3 to 6 hours but it's more than that please solve these I need this I wanted to work with Zomato please please please My I'd Is {FE2222907}
                                    Zomato customer support has been notified about the posted complaint.
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                                      R
                                      Rakesh2312
                                      from New Delhi, Delhi
                                      Nov 2, 2022
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                                      Sir my profile verification is on pending . Waiting time 3 to 6hrs but still 3 days complete but still process is on pending. My id FE1990355
                                      Zomato customer support has been notified about the posted complaint.
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                                        R
                                        rahul@730
                                        from delhi, Delhi
                                        Nov 1, 2022
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                                        Address: dwarka

                                        Dear sir i am your zomato delivery partner app so i have complaint for my zomato account in few days my account is block but this mess not my fault so kindly please reactivate my account my id is fe1383829.
                                        Thanks sir .
                                        Zomato customer support has been notified about the posted complaint.
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