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Zomato Complaints & Reviews

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Last updated Apr 29, 2024
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Zomato reviews & complaints page 48

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1. Placed an order for surprise for my uncle.
2. Payment confirmation negative aaya. (Order ID [protected] received in what's up a bit late or payment confirmation showed failure for this order)
3. Placed another order as previous order was also not showing successful in zomato (order I'd [protected])
4. Received confirmation of acceptance from the food provider company.
5. Received delivery man details.
6....
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Sonu Magalvedhekar
Aug 28, 2022
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Verification pending issues

Address:Dhanori road bhairav nagar no.14 gali

1)Profile verification pending issues please help sir and madam
2)100 rupees Zomato company pay
Please my id verifies
3)My Phone no:-[protected]
4)Name:-sonu raju Mangalvedhekar
5)Offline verification issue...
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N
Naveenhani
Aug 27, 2022
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Re activate my id

Address:Bangalore

My id FE1626349 my id has been terminated due to frequently cancellation please re activate my I'd...
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J
Jaiita Das
from Noida, Uttar Pradesh
Aug 27, 2022
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Extra charge applied

Address:J- 608, Grand Ajnara society sec 74 Noida

Ordered Dalmakhni full plate from Tandoori hut through Zomato which took Rs 380( taxes+ delivery charge) but actual price of full plate is Rs 230. Hope I will get back the refund of extra charge soon....
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A
Arman Shekh
from Amreli, Gujarat
Aug 27, 2022
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Delivery boy

Address:Ahmedabad
Website:Zometo.com

This thread was updated on aug 26, 2022
Dear sir
My I'd profile update verification pending
Please activate my id, I pay 400rs
Amount.
My I'd is FE2103885
Mobile no. [protected]
State Gujrat
Dist Amreli...
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P
pankaj.aarav
from Delhi, Delhi
Aug 26, 2022
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Blocked my ID

Address:1464/4 GURUDWARA ROAD KOTLA MUBARK PUR

Zomato has been blocked my id without any reason

Zomato id -FE1718916
MOB - [protected]
PANKAJ BISHT

PLEASE SOLVE ASAP...
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P
panka61
from New Delhi, Delhi
Aug 26, 2022
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Zomato incident

Address:Patel nagar
Website:zomato.com/app

Order no - [protected]Refund for not fulfilling order

Hi,

I need my refund for same as you were not able to fulfil my order.As per you you did not had any valet nearby so why did u accepted the order, The promised delivery time was 35mins within same area order 500metres still I waited for 30 mins but nothing was assigned as order cancelled and you guys charged me cancellation fee in full for it, Its fraud I...
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A
Alefiya M
Aug 26, 2022
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Abusive Behavior of Delivery Boy

Address:33, old fatehpura, udaipur rajasthan

My friend sent me gift using Zomato gift service, after not able to understand address the delivery guy started abusing and saying slangs to me. After multiple complaint to zomato no action has been taken by zomato....
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A
ATHIN SHAIBY
Aug 26, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zomato - profile verification

FE2102725 please activate this profile...
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M
Mine Hostee
Aug 25, 2022
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ID Terminated Due to Inactivity

Hello I am Deepak Kumar and My ID has been terminated due to Inactivity from previous some time so please help me to active it again

FE Id - FE1849115
Name - Deepak Kumar Srivastav...
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nimeshkaushik
from Patna, Bihar
Aug 25, 2022
Aug 28, 2022
This thread was updated on Aug 28, 2022
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Nutella Walnut Banana Loaf Cake (Slice) is being sold as vegetarian but contains egg

Address:DW34, SUMATI PALACE, BORING ROAD, PATNA 800001, BIHAR

Dreams Shakes and Co. Restaurant partner of Zomato.
Nutella Walnut Banana Loaf Cake (Slice) is being sold under the pretence of vegetarian/eggless/green symbol item but contains egg. Same product being sold as a whole loaf "Nutella Walnut Banana Loaf Cake (Loaf)" is labeled as "contains egg."

They have served us an item containing egg during the festival of savan under the pretence of serving vegetarian item. This has...
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Dear Sir/Madam,

I along with a friend dined at one of your Zomato Pro partner restaurants in Bhubaneswar. There was 20% discount if we had paid the bill through Zomato Pro app, but the restaurant cashier didn't honor it and told us to pay in full. I raised an issue at your Pro- help section of Zomato App but the entire blame was put on to the customer, because they couldn't establish a link with the management, and the bill...
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T
Terry2822
Aug 25, 2022
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Delivery partner id reactivate

Hi team, I am Terrance. I am working for zomato for past 2 years. But last 2 days my id is showing as terminated. From the team, they told that they will activate my account but didn't. My FE ID 960362, Name Terrance, Zone Ooty
District Nilgiri...
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D
Divykumar
from SURAT, Gujarat
Aug 25, 2022
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Zomato Sindh Punjab Tadka | wrong description | Incorrect Quantity

Address:Nagpur

Order number: [protected]
Hi, I have placed the order on zomato. The order number is [protected]. The description on zomato said I'll get papad & sweet with food but I got nothing. I didn't receive papad & sweet as written in the description. It's one kind of fraud. If you are not giving that, then why write in the description?
Images are attached. Zomato denied a refund or any compensation apart from feedback to the restaurant....
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R
ridhartj
Aug 25, 2022
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Incorrect Food items - Order ID - 4288686993

Website:zomato

Order ID - [protected] - Zomato Agent delivered incorrect order there was no bill or order copy in the food which mean the agent has not checked if the food he picked was my order. After raising the complaint to Zomato email MANSI RAWAT is claiming she spoke the store I wanted to know the genuinity of this as i got her email at 11:09 and i'm sure the store near my house doesn't take order after 10:30 or pick calls. So that itself is a big...
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Sumender1
Aug 24, 2022
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Items in the parcel missing

I had ordered Special Chicken Biriyani from Sri Kanya Inn Rajahmundry A.P. today I.e on 24th August at 9.11 pm. Everything was there minus the Chicken curry. The order costed me Rs 393. Didn't expect this from zomato....
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R
Rishab_jain..11
from Kota, Rajasthan
Aug 24, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
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Food quality is uneatable

Order id [protected]
I have been a regular customer from Zomato & today i decided to cancel my lunch and have a go on Zomato with my friends, the food i received was quite late even without any rain in my area and after i recieved food all the sabji are cold and are tasteless, and chappati is uneatable due to burnt and half cooked and we are not able to eat chappati and some of them are without butter even we ordered fully buttered...
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Krishna528
Aug 24, 2022
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Order not delivered - Aug 23/2022

Placed an order in Zomato on Aug 23, order id [protected]. My order was not delivered. First one delivery partner assigned. He didnt pickup order. His gps showed in map he is going somewhere. I complained in Zomato chat they assigned another partner. He called me from the restaurant saying " I'm in the restaurant, they are saying that the previous assigned partner picked up the order and went". While on the call, a notification coming from...
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Suboor Mohammed
from HYDERABAD, Andhra Pradesh
Aug 24, 2022
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Delivery Partner I'd terminated

My I'd terminated Because of TL He didn't respond My profile picture doesn't match because I updated my profile while opening I'd before 1 year that's why face not matching now I got bread on my face please activate I'd immediately

FE I'D 986283
[protected]...
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Suboor Mohammed
from HYDERABAD, Andhra Pradesh
Aug 24, 2022
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Delivery Partner I'd terminated Because of TL

My I'd was Terminated Because of Team Leader

I told team leader to update my profile picture he didn't respond because of that my I'd got terminated I was updated profile while opening I'd before 1 year after i got bread on my face that's why profile doesn't match this is the small reason they terminated

FE I'D 986283
[protected]...
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