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Updated: Feb 18, 2026
Complaints 7929
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Bad 😕 It seems that Zomato has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Zomato reviews & complaints page 52

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A
Adv Satish Mohan
Sep 21, 2022
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I had placed an order on September 4th, but zomato was unable to process the order due to the restaurant not able to fulfill the order. They said the refund was initiated but it was never credited back to my account till date. My refund reference number is[protected], Please look into this and help me get my refund back. My phone number is [protected], my email Id is satishmohan.[protected]@gmail.com
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    S
    Sarath1114
    from Chennai, Tamil Nadu
    Sep 21, 2022
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    Address: Chennai

    Id: FE920959
    Location : Chennai
    Please reactive my id
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      J
      Jagdish Gohel
      Sep 20, 2022
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      Address: Ahmedabad, Gujarat

      I have been made order on 17/09/2022 from [protected] to hotel shere e Punjab on 11.28. am and cancel order on 11.29 because of i want made payment through Gpay but it's made by lazy pay so I cancel my order. I have made payment of Rs. 264.5 through lazy pay and received refund of 180.5. i want full refund of rs 264.5. for Rs. 84 i have made complain to zomato by email many ime they said we made refund but in my account not show. I asked then to give me transection id but they not provide.

      Kindly do the needful as soon as possible and give me refund as soon as possible.
      Zomato customer support has been notified about the posted complaint.
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        A
        Ajit dadaso pawar
        from Pune, Maharashtra
        Sep 19, 2022
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        Hi team,
        This is Pyarelal Chauhan. I am working with your Company last 7 month. But last 3days my ID was terminated. And I got message from your side for reactivate my account. Kindly request you to please activate my ID as soon as possible.

        Name: Pyarelal Chauhan
        ID: FE1773733
        LOCATION: baner
        City: pune

        Regards,
        Pyarelal Chauhan
        Zomato customer support has been notified about the posted complaint.
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          S
          [email protected]
          from Bilaspur, Chhattisgarh
          Sep 19, 2022
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          Address: Mumbai
          Website: Bilaspur

          Dear Zomato team mera I'd inactive hai use active kar dijiye na sir
          Zomato customer support has been notified about the posted complaint.
          Sep 19, 2022
          Updated by [email protected]           Dear Zomato team mera I'd active kar dijiye na sir plz bahut problem me hu sir plz active kar dijiye na sir

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            H
            Haneefa12
            from Thiruvananthapuram, Kerala
            Sep 19, 2022
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            Sir / madam,
            My account is blocked in 2months
            Daily raising tickets but not responding
            Pls help me sir
            Zomato customer support has been notified about the posted complaint.
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              S
              Sanesh Mox
              Sep 18, 2022
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              Address: Kanhangad north

              Sir/madam
              Iam zomato delevery boy. my FE1713028 Acount disabled in due to strick unabler. Iam not in strick my phone is broken please resolve my complaint please
              Zomato customer support has been notified about the posted complaint.
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                S
                Susheela V Rao
                from Bengaluru, Karnataka
                Sep 17, 2022
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                Address: 408 Unicon white leaf Apts3rd Main Suncity layout, J P Nagar 7 th Phase Bengaluru

                I have booked Zomato delivery to send sweets packet to Malleshwaram address from Basavanagudi Sri Krishna sweets today morning around 10.30am. Till the evening it will not received by the addressee...what happened to my parcel.I already paid amount 708Rs.No one responded from Zomato delivery...I want justice.
                Zomato customer support has been notified about the posted complaint.
                Sep 17, 2022
                Updated by Susheela V Rao                 No respond from the concern person
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                  K
                  krisari9
                  from Hyderabad, Andhra Pradesh
                  Sep 16, 2022
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                  Address: Hyderabad

                  Just 1 km from my house to the restaurant, the delivery boy did not even come to the place and canceled the order. No refund was given and Zomato was charged as compensation for canceling. The screenshot of the orders is attached. This is the third time zomato is doing this. Whatever the amount you pay they simply take it as cancellation fees. These guys are robbing the people. When you want to approach them, no customer care number. only a virtual assistant is available no help. Very bad service.
                  Zomato customer support has been notified about the posted complaint.
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                    R
                    Ravi Teja_67
                    Sep 16, 2022
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                    I have ordered from yummy chinese through zomato but while placed an order the amount is debited and the order status is failed. It happened twice with me. I need my refund
                    Zomato customer support has been notified about the posted complaint.
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                      G
                      geet26
                      Sep 16, 2022
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                      I didn't have ordered any food from Zomato but my money deducted from my paytm wallet on it's own without any my knowledge
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                        S
                        Saachi2020
                        Sep 15, 2022
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                        I recently ordered food from Zomato, nd the delivery partner called me nd told that military persons are not allowing him to come nd insisted me to cancel the order. The moment I cancelled the order . My account was blocked. It was not my fault
                        Zomato customer support has been notified about the posted complaint.
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                          I
                          Ijhar Khan
                          Sep 15, 2022
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                          Address: Zomato food delivery app
                          Website: Zomato food delivery app

                          Sar Meri cycle ki id thi aur ise change kar diya sar iska rate card bhi aise multi vehicle kar diya sar main cycle se multiplayer ka order kahan tak marunga bataiye aur bande Jo hai un sab ki khuli hai cycle ki id sirf meri band kariye aisa kyon sar TL se baat Kari sabki band kar di jhooth bole ja rahe hain maine baat Kari to mujhse face tu face baat hui to 5000 rupaye mang rahe hain rate card vahi Dene ka
                          Zomato customer support has been notified about the posted complaint.
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                          Sar yah Jo hamare sar Hain Ajay TL sar aise tel nahin hone chahie Jo Rider ke bare mein Na sune sar Jo TL rate card vahi rakhne ke paise mange ya aur koi chij kya hai to sar yah acchi baat thodi hai inhen TL kis liye banaya hai rideron ki help ke liye customer ke help ke liye sirf customer ke help ke help hi nahin karte sar bataiye main kam bhi nahin kar pa raha hun please sar request hai mere ko vahi rate card de dijiye aur sar please yah message TL ke liye jaruri hai sar TL ki complaint karna chah raha hun sar main TL sar hamare sahi nahin hai theek hai sar request sar hamara purana wala rate card de dijiye sar please bahut meherbani hogi aapki sar
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                            A
                            Ajijurforever
                            from Kolkata, West Bengal
                            Sep 15, 2022
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                            Address: Unitech gate 1/ New Town
                            Website: [email protected]

                            Hi Dear Zomato Team Support,
                            I am New Zomato Rider ID 2021202
                            Terminate My id account please 🙏 Active My Zomato ID,
                            Mobile [protected]
                            Zomato customer support has been notified about the posted complaint.
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                              A
                              Anshaman
                              from Nashik, Maharashtra
                              Sep 15, 2022
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                              Didn’t receive my order and the agent didn’t accept it ….not satisfied
                              Zomato customer support has been notified about the posted complaint.
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                                D
                                Darling Badri
                                Sep 15, 2022
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                                Address: Hyderabad, peerzadiguda

                                Plz unblock block my mobile plz I don't give any one use my mobile plz I don't money also for another mobile plz unblock block my mobile plzzz 😒
                                Zomato customer support has been notified about the posted complaint.
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                                  S
                                  Sathish2007
                                  Sep 14, 2022
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                                  Zomato Delivery Boy hit our vehicle (KA01 MJ 7182) today 9:45PM in Hosur Main Road not given any compensation ran away.

                                  Zomato Delivery Two wheeler no: AP03AL7048
                                  Zomato Delivery Boy Name: Peetla Hari Krishna
                                  Zomato Delivery Boy Ph no: [protected]

                                  Please check and provide compensation for repair cost of vehicle their damaged Left side head light and bumper damaged.
                                  Zomato customer support has been notified about the posted complaint.
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                                    A
                                    Akshar parmar 001
                                    from Valsad, Gujarat
                                    Sep 14, 2022
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                                    Address: Satadhar society muktanand marg chala vapi valsad
                                    Website: Consumercomplaints.in

                                    I have order 3 mc aloo tikki but i only get 2 please resolve problems as soon as possible
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                                      S
                                      suryadeva151153
                                      from Madurai, Tamil Nadu
                                      Sep 14, 2022
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                                      I'm Working as a Delivery Partner In ur Company. My ID got Terminated Last Week .So im Requesting you to Kindly Reactivate My Id As Soon As Possible. My Name Nd My Delivery partner ID's are Listed Below:

                                      Name : Surya Balamurugan M
                                      FE2027842
                                      LOCATION : Madurai
                                      PHONE : [protected]
                                      Zomato customer support has been notified about the posted complaint.
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                                        M
                                        Muzzu@&
                                        Sep 14, 2022
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                                        I'm new Zomato dilevery boy My account is terminated because of cancellation but this is not my mistake plz check once and open it this is not my mistake

                                        My I'd - FE2105617
                                        Email- [protected]@gmail.com
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