Zomato Complaints & Reviews

I got a promo code on phone pe of 50% off on zomato order on minimum purchase of 159/-. But zomato shoes that the code is not applicable

I have placed on order today at 5:19pm, the order received for me only at 6:30, the order was not hot.Very bad experience.Expecting a compensation from zomato

I have ordered 7 (seven) chicken biryanis from biryani blues in bengaluru through zomato app, the delivery boy gave me only 2 packs with 3 biryani boxes in each so totally 6 biryanis nd said thatsall the hotel person gave, i will go back and get another one, but he didn't came back, I've called to the biryani blues and askd then they said they have given all the seven biryanis to delivery boy, he only gave me six!!!, I called him but he didn't respond, waste of my money and needed food at right time!!!

Ordered food on 3 Aug 2022 @4:37 which was delayed for long. Spoken to 4 executives from zomato but they also wasted my time. 1st excutive assured if food does not reach to me by 5:40, it would be free. Second executive watsed time and could not do anything.
Third executive spoke a lot, but did nothing except wasting my time. He was forcing me to accept the order which was already delayed by an hour and I had ate something already. Now the question is, how come Zimato be so irrisponsible for wasting customers time. I was hungry and placed order after coming from my office. I trusted zomato as well as restaurent to deliver it on time so that i could eat and relax.
Zomato executive wasted my 1 hour by only talking and doing nothing. Please take strict action against them and restaurent. I am also expecting zomato to compensate for this blunder and breaking my trust.

Very good evening zomoto team
My zomoto I'd : FE851865
I am Abishak I'am new joiny as a Zomato delivery partner
My I'd has been disabled by management due to BGV failed I
Would request zomoto concern team to
Please solve my query
Your sincere Zomato delivery executive.
i don't have id
zomoto sir i don't know why my id got blocked
Sir please unblock my id

Sir after i pay 1280rs and complete my training. Then a issue happened which is verification failed and i submit my documents 3 time again and again but it show false . please do something sir .
My id is FE2062715

Sir after i pay 1280rs and complete my training my profile varification showing false again and again i do varification process 3 time and again it shows fail.
My id is FE2062715

Hello Sir/Mam
ASHISH ANAND
Zomato id FE2063117
I'm very exited to deliver Please enable my Id as soon Please Please
my Id is disabled
Pls changed enabled
I want work to zomato 🙏🙏🙏

Hello, today on 03.08.2022 i had ordered some items from burger king through zomato vide order no [protected].The items are 8*2 veg crunchy volcano + med fries and 6*5pcs veggie strips, but i received only 4*2 veg crunchy volcano and 6*5pcs veggie strips. After raising complaint regarding missing items Zomato placed another order. However, i have asked for reimbursement of my money because i have placed that order at my work place and office hours are 10 am to 6 pm, zomato support placed the order at 5:49 pm neglecting my request. While again placing order vide order no. [protected] i asked the Zomato support to confirm whether i will receive my rest of the order on or before 6:15 pm and will receive full order. Even after insisting he has neglected again and placed the order. Because i knew that burger king takes time to deliver the order and since it was at office, i cannot afford to receive it after office hours. Even after second order i didn’t receive my rest order. The order which i received are 2*2 veg crunchy volcano + 4 med fries (remaining order was 4*2 veg crunchy volcano + 8 med fries). I am raising this issue because even after requesting to consider my refund at the very initial stage they have again placed the order and even after that i have not received my full order, that is why i want my refund of Rs.1747.30. I have wasted my time at office for this refund and to receive my order. But even supervisor of Zomato haven't helped me with this, I want compensation for wasting my time and for facing mental harassment. With a brand like burger king and zomato we don’t expect this harassment.

I am working on Zomato delivery partner in Hyderabad location I am joining in cycle delivery I don't have money get licence in that time so I am joining in cycle delivery now my I'd is blocked due to vehicle mismatch my I'd is (FE2038875) Please help me I have lots of problems bike due and home rent and managing my family please help me I am trusting only for u and i don't have bike please help me this kindly request

I was Order a burger on zomato On 2, august 2022 11:36pm, Oder Numner [protected],
After 1 hour my Oder not comes, my home near restaurant but zomato said the delivery boy far from the restaurant but this is not my mistake !

I was waiting for my food from Zomato when I saw on the map that the delivery boy has picked up my order and is on the way. To my surprise after few minutes, I saw on the tracking map that he wasn’t moving at all and this happened for next 30 minutes. I lost my patience and called the customer care and asked them to talk to the delivery boy to know what was the matter. The customer care after few minutes called back and informed that the delivery boy is not reachable. I was famished and I didn’t want to cancel my order so I waited. After few minutes there was another customer care agent who called me and set me up in conference with the delivery boy where he said that he is just 300 metres away from me. And I kept claiming that he is 15 minutes away since an hour. The customer care was very sure that the map must be slow and the delivery boy is near. The customer care agent then asked me to contact the delivery boy to give directions till my place. I called the delivery boy and told him my address clearly to which he said that I had already informed the company when i picked the order that the location is too far and I will not be able to deliver. Well I got annoyed because he lied to me in the conference call in front of the zomato customer care agent and asked him if he can get my order or what is the option. The conversation went a way too far and he started giving me death threats saying he will come to my location and shoot me.
I immediately hung up and contacted the customer care of zomato where I showed them clearly that I was scared that he knows my address and he has threatened me. To which they replied very vaguely that he won’t get to me and we will refund.
Now my concern is how do I get the assurance that he won’t get to me when I have told him my address but the zomato agents kept saying that the location and contact number is confidential.

My id inactive 2week ho gaye hai abhi tak ID open nhi kiya hai sub documents bheje hai sub documents sahi bheje hai tabhi bhi ID active nhi kiya hai

My food ordered through Zomato, Order number [protected] for Rs 1924 was cancelled by the delivery team of Zomato within in 45 minutes of ordering.
Reason for cancellation : Unable to reach customer.

The chat was immediately closed, i was not allowed to respond and guide the delivery team.

Zomato is refusing to refund the amount.

My question :
1. is there no guarantee of food delivery if ordered through Zomato.
2. What happened to the food i ordered.
3. Why is Zomato refusing to refund my amount or never even tried to redeliver my order.

Im owner of a restaurant so I decided to put my restaurant on zomato then i fill all details and my documents details after that zomato charge me 999rs tomorrow and today my restaurant process is declined by zomato i got mail.. so now what about that 999rs?
My mail id: [protected]@gmail.com

Sir mera phone blacklist mobile phone ka problem hain please help kijiye sir mujhe dutu karna hain sir

My order no [protected] was delayed over 20 mins and it was mentioned if it doesnot get picked up within 2 mins full amount will be refunded.
I cancelled it after the time limit but still total amount Rs 218 was deducted.
I know that there is no refund once you order and cancel. But my order was delayed more than 20 mins and it was mentioned in the app if the order is not picked up within a certain time I will receive full refund if I cancel. That time slot was over and then only I had canceled. Now you are denying that promise. I should have taken a screen shot of the same if I had known you will deny it.
It is my hard earned money and my money is wasted. Of course you can make a customer waste his money and make him stay hungry withoutfood even after a promise to deliver, that is your choice. But to me this is not at all acceptable and regardless the amount I feel kind of cheated here.
So if this issue is not resolved I will delete my account immediately and complain to consumer forum. I have placed the order at 7.27 AM with a 36 min delivery time and canceled at 8.20 AM when after 53 mins it was showing 20 mins more when already it was 20 mins more than promised time. So I have acted according to rules.
I have all these proofs and I will complain in the consumer forum on how I have been denied proper service and my money is wrongly taken by Zomato. It was total waste of time, money and I stayed hungry due to this without food. I will not tolerate this and want appropriate action.

Sir my id verification is on pending.
waiting time (2-3 Ho h rs) but till 12 hours completed but still process is on pending.
My id- FE2054779
Please activate my id.

Dear sir I'm New Joining From Zomato Food Delivery Company. Me Pay 1200/- to Joining Fees Complite.But Sum Problem my Id turminet please Halp me Sir Last 2 Month is No Active my Id please Halp to Activate my Id earning to Zomato Food Delivery Company.

Hi team,
This is Balmukund Bhavsar. I am working with your Company since last 4year. But from last 1 month my ID was terminated. As I was not well and was on Medication, so I was unable to inform zomato team about leave. And when I recover, i tried to login into Zomato A/c but its showing as your A/c has been terminated. I can even show you my medical expess if you want. I'm only the earning person in my family & my children's are studing, if Zomato didn't activate my A/c then how will i manage to bear expenses. Kindly request you to please activate my ID as soon as possible.

Name: Balmukund K Bhavsar
ID: FE331208
LOCATION: Mumbai
City: Mumbai