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Zomato Complaints & Reviews

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Updated: Dec 11, 2025
Complaints 7911
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710
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Zomato reviews & complaints page 58

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A
Atanu@123
from Kolkata, West Bengal
Aug 11, 2022
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Address: Saptagram, bisharpara North dumdum

My I'd bgv faild please open my id please MY ID NUMBER FE1036586
+1 photos
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    R
    Rajkz
    from COIMBATORE, Tamil Nadu
    Aug 11, 2022
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    Website: Zomato

    I ordered some food from a restaurant yesterday night. The delivery person brought the package to my apartment, but he was not ready to get down from the vehicle and remained seated. He insisted that I come out of the gate to collect it, and he remained seated in his bike and told me that he was not ready to get down.

    I thought this was very rude behavior and I called Zomato customer care who in turn called the delivery person and gave him instructions to get down from the vehicle and deliver the food to me. He again refused to do so and took the food and left the place.

    The customer care called me and asked whether the issue was resolved, and I replied that the delivery person took the food and left the place. They were not able to say anything after that and told me that my money will be refunded.

    I received the refund sometime later and I logged out of Zomato app and uninstalled it.
    Zomato customer support has been notified about the posted complaint.
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      G
      Gauri_7
      from Kota, Rajasthan
      Aug 10, 2022
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      I ordered some sandwiches from zomato but idk why but the amount was deducted but the order was not placed I am really disappointed with this service I hope to get my refund back
      Zomato customer support has been notified about the posted complaint.
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        D
        Devi Parsad
        from Chandigarh, Chandigarh
        Aug 10, 2022
        Resolved
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        Address: Chandigarh

        Sir I am Zomato delivery partner of last 1 year my name is Devi parsad. My Zomato delivery I'd are terminated due to not wearing Zomato T- shirts. Not warring issue from your side. Kindly activate my I'd. I am needy person. In future I will keep in my mind all norms and rules of Zomato. I shall be highly thankful to you for this act of kindness.
        Name Devi Parsad
        FE1099989
        Mobile No [protected]
        Oct 4, 2022
        Complaint marked as Resolved 
        Sir Zomato are not respond any question me he tolled me I am not dresserup Zomato T shirt my mistake don't any warning to me direct Terminate my account please open my account
        Zomato customer support has been notified about the posted complaint.
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          S
          Sonu42u
          from Sonipat, Haryana
          Aug 10, 2022
          Resolved
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          Address: Sonipat Stand Road, Lalheri

          Dear sir
          My id background verification pending on 11 days please activate my id, I pay 600rs amount.
          My id is FE2068297
          Mobile no [protected]
          State Haryana
          Dist sonipat
          +1 photos
          Aug 10, 2022
          Complaint marked as Resolved 
          THANK YOU SO MUCH ZOMATO
          Zomato customer support has been notified about the posted complaint.
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            S
            Suryanarayan mallick
            Aug 9, 2022
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            Address: Kormangala

            Sir due to road accident m unable to complete that order which was assigned me at that time... that's why I reach out to the support team Nd told them about that situation...Nd they also said that don't worry we can help uh..Nd ur current order has cancelled...after all when I refreshed my account it's got block...pls kindly help me to log in to my I'd Nd delivery order(FE I'd 1552959)
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              S
              Suzana Fernandes
              Aug 9, 2022
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              Website: Zomato

              My zomato order id [protected] for which i paid 522 was cancelled. And zomato sent a message saying that a refund is initiated. It has been a week there is no refund at all.
              2 months ago the same had happened but i did not receive any refund. Please look into this asap.
              Zomato customer support has been notified about the posted complaint.
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                D
                Dreamographer
                from Kanhangad, Kerala
                Aug 9, 2022
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                Dear Zomato,
                My Zomato delivery partner id FE2050322 is showing blocked becouse of a reason of strike.You can check my id, i just joined zomato this week only.I am not part of any strike and all.I am also not interested of willing to do any strike against zomato.I joined as a Zomato partner and was able to work for zomato for just one day.I have already complainted against the strike that was going on the city, from the beginning itself that they told me also to dont go to work.As i was a beginner in zomato i had no options other than obeying them for the first day.I had complainted about it that day itself and on costomer support member called me and i had told my situation to him also.For the second i took the leave only because of a personal matter.I guss that resulted in the misunderstanding that i was also part of that strike.You can ask our team leader about me, I was not part in any incidence that occurred because of the strike.
                I joined zomato with great wish and dont want to lose my job in the first week itself.I have talked with my team leader and he told he was not able to unblock it as it is done by the company.Please consider this request and unblock my id and let me work for zomato
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                  W
                  WalkerF27
                  Aug 8, 2022
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                  I can't use any promo codes in the all for the last few months. I tried installing app on different devices, tried reinstalling multiple times but still didn't work. It says "Coupon codes are not applicable on current order." to all the orders on the app. Please look into this ASAP
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                    G
                    Gursharanjit Singh Badhan
                    Aug 8, 2022
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                    Hi my name is Gursharanjit Singh Badhan. My Zomato Fe I'd is FE2049411. My registered mobile number is [protected].my account suspended in one week due to identity fraud but i didn't do any fraud. Pls reopen my account.
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                      A
                      Afsal T
                      from Kochi, Kerala
                      Aug 7, 2022
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                      Address: Pranadershan hostel pullepadi
                      Website: Zomato

                      Dear sir
                      My id profile verification pending please activate my id, I pay 1280rs. Amount.
                      My id is FE2068321
                      Mobile no [protected]
                      State Kerala
                      Dist kochi
                      Zomato customer support has been notified about the posted complaint.
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                        Praveen077
                        from Jaipur, Rajasthan
                        Aug 7, 2022
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                        Address: Jaipur
                        Website: Zomato

                        I ordered two burgers from Zomato they deliver these tonight, but i recieved them wrong as their patty is missing in my order they shown patty in their menu but not give it to me, also they shows various toppings but they only give me half of them, i connect with customer agents but hey only give me half of my amount which i pay them, i want my full payment please help me.
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                          J
                          jsaboo
                          Aug 6, 2022
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                          I ordered a meal from Mc Donald's through Zomato Today on 6th August 2022 amounting Rs.727. Transaction got failed from Zomato page however amount got deducted from my ICICI Bank account. Please see the attached screenshot of the debit in my account. Kindly process the refund of the same in my bank account.
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                            T
                            Taze
                            Aug 6, 2022
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                            I got a promo code on phone pe of 50% off on zomato order on minimum purchase of 159/-. But zomato shoes that the code is not applicable
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                              nivetha sweety
                              Aug 5, 2022
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                              I have placed on order today at 5:19pm, the order received for me only at 6:30, the order was not hot.Very bad experience.Expecting a compensation from zomato
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                                U
                                Umeshufa
                                Aug 5, 2022
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                                Address: Bengaluru
                                Website: Zomato

                                I have ordered 7 (seven) chicken biryanis from biryani blues in bengaluru through zomato app, the delivery boy gave me only 2 packs with 3 biryani boxes in each so totally 6 biryanis nd said thatsall the hotel person gave, i will go back and get another one, but he didn't came back, I've called to the biryani blues and askd then they said they have given all the seven biryanis to delivery boy, he only gave me six!!!, I called him but he didn't respond, waste of my money and needed food at right time!!!
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                                  V
                                  viveksinghrcn
                                  from Daltonganj, Jharkhand
                                  Aug 5, 2022
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                                  Address: Palamu, Jharkhand

                                  Ordered food on 3 Aug 2022 @4:37 which was delayed for long. Spoken to 4 executives from zomato but they also wasted my time. 1st excutive assured if food does not reach to me by 5:40, it would be free. Second executive watsed time and could not do anything.
                                  Third executive spoke a lot, but did nothing except wasting my time. He was forcing me to accept the order which was already delayed by an hour and I had ate something already. Now the question is, how come Zimato be so irrisponsible for wasting customers time. I was hungry and placed order after coming from my office. I trusted zomato as well as restaurent to deliver it on time so that i could eat and relax.
                                  Zomato executive wasted my 1 hour by only talking and doing nothing. Please take strict action against them and restaurent. I am also expecting zomato to compensate for this blunder and breaking my trust.
                                  Zomato customer support has been notified about the posted complaint.
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                                    O
                                    obroi
                                    from Jammu, Jammu and Kashmir
                                    Aug 4, 2022
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                                    Address: Hno 121 peer mitha jammu

                                    Very good evening zomoto team
                                    My zomoto I'd : FE851865
                                    I am Abishak I'am new joiny as a Zomato delivery partner
                                    My I'd has been disabled by management due to BGV failed I
                                    Would request zomoto concern team to
                                    Please solve my query
                                    Your sincere Zomato delivery executive.
                                    i don't have id
                                    zomoto sir i don't know why my id got blocked
                                    Sir please unblock my id
                                    +1 photos
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                                      C
                                      Chirag Ror
                                      Aug 4, 2022
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                                      Sir after i pay 1280rs and complete my training. Then a issue happened which is verification failed and i submit my documents 3 time again and again but it show false . please do something sir .
                                      My id is FE2062715
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                                        Chirag Ror
                                        Aug 4, 2022
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                                        Sir after i pay 1280rs and complete my training my profile varification showing false again and again i do varification process 3 time and again it shows fail.
                                        My id is FE2062715
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