Claimed

Zomato Complaints & Reviews

1
Last updated May 22, 2024
Complaints 7789
Resolved
700
Unresolved
7089
Quick Links
Statistics
Share
Contacts

File a complaint to Zomato

Having problems with Zomato?

File a complaint and get it resolved by Zomato customer care. Itโ€™s quick effective and absolutely free!

SUBMIT A COMPLAINT

Zomato reviews & complaints page 71

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
Nandini dev
from Gurugram, Haryana
Apr 30, 2022
Report
Copy

Over charging

Zomato is charging non justified taxes in name of delivery and packaging this is sheer theft
Example
Odered one lassi that is for 95 rs zomato is charging me 95 rs in tax for delivering that same order from same haldiram ambience mall gurgaon i odered via swiggy i got discount plus there is no packing charges adhere by the restaurant why should i paid 200 for two dishes in swiggy whereas i was paying 191 rs with taxes in zomato...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Samarth Thukral
Apr 30, 2022
Report
Copy

I am complaining about coupons

Hey i have some coupons but when i try to apply them then its says restricted to only some resturants now those resturants have not been mentioned anywhere . I f i dont know which resturants are eligible then those coupons are worthless to me ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:FLAT NO C-301, LEOLAND HOUSING COMPLEX, TUNGA VILLAGE, POWAI , MUMBAI 40072
Website:ZOMATO

Zomato media ltd deducted money from my paytm without my consent which is as good as theft....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh.ravan
Apr 30, 2022
Report
Copy

My I'd terminated

Address:Banglore
Website:Zomato

My I'd FE1737008,
I was completed my delivery and my gig tine also completed at 12:00am, after i seen my account was terminated because of identity Freud, I have given my photo, adhaar card photo, pan card, Bank account in all above mentioned it was me, but Zomato said identify Freud,
I have worked for 12 hours today, and i booked gigs for next 3 days, per everyday 16hours, that's how much I loved to work with Zomato...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anil424
Apr 29, 2022
Aug 24, 2023
This thread was updated on Aug 24, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disabled

Hi sir this is Anil(FE121907), My I'd has been disabled due to strike enabler, but I'm not involving in any strike or join and I'm not motivated for any people's for strike against Zomato, then how my I'd disabled I'm working past more than 4years in Zomato, I don't have any bad remarks on my I'd and any bad mark from any customer and Merchant So check my I'd once, So please unblock my I'd it's my humble request to you. Plzz plzz plzzz Thank...
Helpful
6 other people found this review helpful
6 found this helpful
3 Comments
Report
Copy
V
Veerpal Junghara
Apr 29, 2022
Report
Copy

Id not activate after 9 days complete

Sir mari id ko bane aaj 9 days pure ho gaye h.mari id abhi tak re verification pending padi h.pls sir mari id ko jald se jald verify kare.mujhe kam ki bahut need h.id ko jald se jald activate kare
ID NO IS FE1844354
thanks & best regards...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
O
Omkar Chintu
Apr 29, 2022
Report
Copy

Please activate my zomato id

My zomato id is FE1348027. I have completed my training video course but always it is showing complete video traing course. Please activate my zomato as soon as possible. Thank you zomato....
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raushan03120465
Apr 29, 2022
Report
Copy

I'd has been disabled

Address:Vipul square

Hello sir/Madam
My Zomato id FE1238565 has been disabled process it' has been 8 days still my Zomato account is inactive.. please activate it as soon as possible dear sir mam ๐Ÿ™ please help me thank you....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Datta Survase
Apr 29, 2022
May 15, 2022
This thread was updated on May 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Zomato Id terminated Id chalu karo mera

Address:Bavdhan pune maharashtra 411021
Website:Zomato helpline

Zomato rider partnerMo.[protected]
FE 1053334
Meri id terminated kiya hai Zomato ne please mera id chalu kro
Mera I'd jaldi chalu kro...
+1 photos
Helpful
10 other people found this review helpful
10 found this helpful
5 Comments
Report
Copy
K
Karthisai
from Coimbatore, Tamil Nadu
Apr 28, 2022
Report
Copy

ID Terminated issue FE1679711 - Request you to Activate my ID.

Address:Bombay Nagar, Narashimhanayken palayam, coimbatore, Tamil Nadu 641031

Dear Sir/Madam,

Order ID : [protected] this was cancelled automatically. I followed map location and i reached pick up loction ( 6klm Drived) i was searching resturant at 11.30 PM during raining season but i could not find resturant, i called resturant team they said address was wrong which was mentioned in map and they asked me to come another 4klm i hanged up the call then i called to support team i informed about wrong...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ankit_kumar7
from Jalandhar, Punjab
Apr 28, 2022
Report
Copy

Zomato account inactive

Address:Zomato Gurgaon

My Zomato account has not activated yet..it has been 15 days I paid my online fee 600 rupees...my account id is FE1832274.. please activate it as soon as possible thanks...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aaravpanchal
from Delhi, Delhi
Apr 28, 2022
Report
Copy

Pending Verification

SHi, sir /Mam

My Name Is Akshay Zomato I'd FE1857420 My I'd is disabled Please change enable

I want work in zomato๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
D
Dees Alley
Apr 28, 2022
Report
Copy

Refund not given food not delivered

Website:www.zomato.com

Dear Zomato.

I am amazed with your horrible customer service and attitude.

I had raised my complaint 3-4 times and not even once it was addressed.

I am once more reminding you to make the refund for the ORDER ID: [protected].
Payment reference S80637465
It was not delivered and Zomato owes me refund.

If my refund is not done by today E.O.D . I will then reeach to the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hhh8786
from Pune, Maharashtra
Apr 27, 2022
Report
Copy

Refund scam and fraud by zomato

Address:Zomato
Website:Zomato.com

Zomato charged me money from my bank acount but could not deliver the services however they are denying to refund my money back in my account.

They are providing promo code to me which I do not want and denying to give my money back. The promo code does not combine with other coupons and is valid only for 30 days.

This is my hard earned money which is being forced by zomato to be used oy through that promo code.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aaravpanchal
from Delhi, Delhi
Apr 27, 2022
Report
Copy

Verification account

Hi, sir /Mam

My Name Is Akshay Zomato I'dFE1857420 My I'd is disabled Please change enable

I want work in zomato๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™๐Ÿ™...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Santhosh 015
Apr 27, 2022
Apr 27, 2022
This thread was updated on Apr 27, 2022
Report
Copy

Items missing, packaging issue and quantity of food is satisfactory

Website:www.zomato.com

I placed order in arabi zaiqa full chicken mandi 2 pieces but I recieved single only. Quantity recieved is only one single with no chicken piece.I want my money back and this is worst service ever and I want to talk with customer support regarding this right now but no one is available to do so. Look at these pictures this is not even one single and packing is not good how should I belive this from Arabi zaiqa not recieved bill also from...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Parkland 4 Balewadi gaon pune 411045, Balewadi gaon, Balewadi

Hi team,
This is Suresh jivane. I am working with your Company last 4year. But last 7 month my ID was terminated. And I got message from your side for terminated my account. Kindly request you to please activate my ID as soon as possible.

Name: suresh jivane
ID: FE693679
LOCATION: Baner
City: Pune...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Veerpal Junghara
Apr 26, 2022
Report
Copy

Id not activate due to BGV

Address:ronija.palwal.haryana.121102

Sir mari id verification ke liye 6 days se pending h.mujhe btaya jaye ki kis karan se pending h.jisse me apki madat kar saku.ya mari id ko active kiya jaye.aap bar bar 7 working days waite ka bol rahe ho.aaj 6 days complete ho gaye h.id ko bane.me jada din wate nahi kar sakta.pls urgently solution my id problem.,
id no FE1844354
gmail. veeru.[protected]@gmail.com...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Veerpal Junghara
Apr 26, 2022
Apr 26, 2022
This thread was updated on Apr 26, 2022
Report
Copy

Id not activate and 6 day complete of 7 working day

Sir aaj 6 din ho gaye id ko bane.aap bar bar bol rahe ho ki 7 working day ka wate kare aaj bhi aap 7 days ka hi bol rahe ho.apki id re verification me h.sir abhi tak na to kisi Qc team ne contact kiya h or na hi id active hui h.kya 1 din me sara kuch ho jayega.sir apse request he ya to id ko activate kare ya mare 500 rupiye refund kare.me isse jada wate nahi kar sakta.pls solved my problem...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roopa Mukherjee
Apr 26, 2022
Report
Copy

Received stale and rotten food

Today I had ordered paneer Manchurian along with veg fried rice and soup from "Chungh Wah" restaurant via Zomato. Veg fried rice and soup was good but paneer Manchurian was smelling like pork and tasted bitter. It was completely stale.
Contacted customer care but they haven't gave any resolution.
Order no. [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy